WPS Office Privacy Policy

DATED 2022-08-01 · VERSION 20220809_rev01 · COMPARED WITH 20220604_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20220604_rev01 to 20220809_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1###### Last Updated on March 4, 2022([Archived Versions](https://www.wps.com/privacy-policy-old/))
1###### Last Updated on August 1, 2022([Archived Versions](https://www.wps.com/privacy-policy-old/))
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33##### 1\. Introduction
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55Your privacy is important to WPS Software Pte. Ltd. and its affiliates ("We" or "WPS" or "WPS Office"), and to protect your privacy we developed a Privacy Policy, which explains how we use any personal data ("**information**") we collect about you. It describes:
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77- Introduction
5050(3) Information Related to Use of the Services. Our servers automatically record certain data about how a person uses our Services ("**Log Data**"), including that of both Account holders and non-Account holders (either, a "**User**"). Log Data may include certain data such as a User's IP address, browser type, operating system, the pages or features of our Services to which a User browsed and the time spent on those pages or features, search terms, the links on our Services that a User clicked on and other statistics. We use Log Data to administer the Services and we analyze (and may engage third parties to analyze) Log Data to improve, customize and enhance our Services by expanding and tailoring features and functionalities of our Services to our Users' needs and preferences. We may use a person's IP address to generate aggregate, non-identifying data about where our Services are used. In addition, for the aforementioned purposes and providing better access to and experience of our Services for you, we may allow certain third parties to collect and use your information.
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5252(4) Information Sent by Your Mobile Device. We may collect certain data sent by your mobile device when you use our Services, such as a device identifier, the number and type of your devices you use to connect to the Service, user settings, device storage, Android ID, Mobile advertising identifiers, such as iOS IDFAs and Android Advertising IDs (collectively, "Mobile IDs"), HDID and the operating system of your devices (e.g., iOS, Android etc.), as well as data relating to your use of our Services.
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5454(5) Location Data. When you use our Services, our third-party services providers (such as Google Analytics, Firebase, Facebook Analytics, Flurry etc.) may collect and provide us with your location data by converting your IP address into a rough geo-location. We may use such location data to improve and personalize our Services for you.
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56(6) Information Received from Our Partners and Other Third Parties. We also may link your subscription information with the data information we receive from our partners or other third parties (such as Google Analytics, Firebase, Facebook Analytics, Flurry etc.) to help smoothly facilitate our Services for you, to better understand your needs and to provide you with better Services experience. Use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
56(6) Information Received from Our Partners and Other Third Parties. We also may link your subscription information with the data information we receive from our partners or other third parties (such as Google Analytics, Firebase, Facebook Analytics, Flurry etc.) to help smoothly facilitate our Services for you, to better understand your needs and to provide you with better Services experience. WPS Office For Windows & Android (App's) use and transfer to any other app of information received from Google APIs will adhere to [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.
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5858(7) Contact Information for Technical Support. We also may record your email, telephone and dialogue contents when you contact us for service support by sending emails or calling, to help us keep contact with you for updates and support to resolve your queries for use of our Services.
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6060##### 5\. How We Use Your Information
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6262We process your information for specific purposes and process only the personal data relevant for achieving that purpose. Depending on our relationship with you and the Services that we are providing, we mainly use information for the following purposes:
1221223. C. you have withdrawn your consent without another legal basis applying to the data processing;
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1241244. D. you have successfully objected to the data processing;
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1261265. E. in cases where there is an obligation to delete information on the basis of EU law or the law of an EU member state to which we are subject.
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128You can delete your account at "[account.wps.com](https://account.wps.com/)", please log in your account on the web, after clicking "delete my account", your request will be processed in accordance with applicable laws and regulations.
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130If you have any questions or require any further assistance, please contact us by [privacy@wps.com](mailto:privacy@wps.com) .
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128132(5) Complaints. In addition, you have the right to file a complaint with a data protection authority on our collecting and processing of your information. Please see this directory for more details with regard to the local data protection authorities. (`https://edpb.europa.eu/about-edpb/board/members_en`)
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130134You can exercise your right to access, update and delete your information:
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132136- in the settings of your Apps, or
133137- in the settings of your Products, or