Privacy Policy
DATED 2021-07-20 · VERSION 20210801_rev01 · COMPARED WITH 20200704_rev01 · ARCHIVE SNAPSHOT
Full text changes — 20200704_rev01 to 20210801_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 1 | (Updated: June 18, 2020.) | |
| 1 | (Updated: July 20, 2021.) | |
| 2 | 2 | |
| 3 | 3 | WPEngine, Inc. ("WP Engine," "we," "us," "our") maintains this Privacy Policy to inform you of our practices with regard to personal data we collect from or about you in connection with our web site (the "Site") or through the provision of our services (the "Services"). We may update this Privacy Policy from time to time. We will notify you of any material change by providing a notice on our web site or, if you are a customer, by whatever other means upon which we have mutually agreed. The current version of this Privacy Policy may be found at [https://wpengine.com/legal/privacy/](https://wpengine.com/legal/privacy/). By using the Site or the Services you acknowledge your consent to the practices described herein. |
| 4 | 4 | |
| 5 | 5 | If you are a customer who is subject to the privacy laws of California or the European Union, the Data Privacy Addendum located at [https://wpengine.com/legal/dpa/](https://wpengine.com/legal/dpa/) as it may be updated from time to time governs the obligations between us with regard to personal data as defined by such laws. |
| 6 | 6 | |
| 7 | 7 | 1. **Personal data we collect** |
| 93 | 93 | you may not be able to opt out of all emails, including certain administrative or billing communications |
| 94 | 94 | which are important to the ongoing maintenance of your account.We may keep your personal data for as long as reasonably required to meet the purposes |
| 95 | 95 | described herein. Additionally, we will retain this information as required by law, as necessary to |
| 96 | 96 | comply with our legal obligations, resolve disputes, and enforce our agreements. |
| 97 | 97 | 6. ****EU-US and Swiss-US Privacy Shield |
| 98 | 98 | ****We participate in and have certified our compliance with the EU - U.S. Privacy Shield |
| 99 | Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data | |
| 100 | received from European Union (EU) member countries and Switzerland, respectively, in reliance on each | |
| 101 | Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield | |
| 99 | Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries, United Kingdom, and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles. | |
| 100 | To learn more about the Privacy Shield | |
| 102 | 101 | Frameworks, visit the U.S. Department of Commerce's Privacy Shield List at [https://www.privacyshield.gov/list](https://www.privacyshield.gov/list).Under the Privacy Shield Frameworks, we are responsible for the processing of personal data |
| 103 | 102 | that we collect from you and subsequently transfer to a third party acting as an agent on our behalf. We |
| 104 | 103 | comply with the Privacy Shield Principles for all onward transfers of personal data from the EU and |
| 105 | 104 | Switzerland including the onward transfer liability provisions.With respect to personal data received or transferred pursuant to the Privacy Shield |
| 106 | 105 | Frameworks, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In |
| 107 | 106 | certain situations, we may be required to disclose personal data in response to lawful requests by |
| 108 | 107 | public authorities, including requests made to meet national security or law enforcement requirements.If you have an unresolved privacy or data use concern that we have not addressed |
| 109 | 108 | satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) |
| 110 | at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request). | |
| 111 | ||
| 112 | Under certain conditions more fully described on the Privacy Shield website located at [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint](https://www.privacyshield.gov/article), | |
| 109 | at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request).Under certain conditions more fully described on the Privacy Shield website located at [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint](https://www.privacyshield.gov/article), | |
| 113 | 110 | you may invoke binding arbitration when other dispute resolution procedures have been exhausted. |
| 114 | ||
| 115 | 111 | 7. **California Residents |
| 116 | 112 | **If you are a resident of the State of California, this Section addresses your rights and our |
| 117 | 113 | obligations under the California Consumer Privacy Act of 2018 ("CCPA"). Terms used in this Section have the |
| 118 | 114 | same meaning as provided in the CCPA.**Information We Collect |
| 119 | 115 | **Our Site collects information that identifies, relates to, describes, references, is capable of |
| 120 | 116 | being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer |
| 121 | 117 | or device ("personal information"). In particular, our Site has collected the following categories of |
| 122 | 118 | personal information from visitors within the last 12 months:Category: Identifiers. |
| 123 | 119 | Examples: A real name, IP address, email address, account name, or other similar identifiers.Category: Personal information categories listed in the California Customer Records statute |
| 124 | 120 | (Cal. Civ. Code § 1798.80(e)). |
| 125 | 121 | Examples: A name, address, telephone number, and (if you are applying for a job) your current employment |
| 126 | and employment history. | |
| 127 | ||
| 128 | Category: Internet or other similar network activity. | |
| 122 | and employment history.Category: Internet or other similar network activity. | |
| 129 | 123 | Examples: Browsing history, search history, information on a consumer's interaction with a website, |
| 130 | 124 | application, or advertisement. |
| 131 | 125 | |
| 132 | 126 | Category: Geolocation data. |
| 133 | 127 | Examples: Physical location or movements. |
| 134 | 128 |