Terms of Service
DATED 2025-07-15 · VERSION 20250801_rev01 · COMPARED WITH 20250701_rev01 · ARCHIVE SNAPSHOT
Full text changes — 20250701_rev01 to 20250801_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 1 | 1 | Terms of Service |
| 2 | 2 | |
| 3 | - _Last Updated: June 11, 2025_ | |
| 3 | - _Last Updated: July 15, 2025_ | |
| 4 | 4 | - [Change log](https://wordpress.com/tos-change-log) |
| 5 | 5 | |
| 6 | 6 | ## The Gist |
| 7 | 7 | |
| 8 | 8 | We (the [folks at Automattic](https://automattic.com/about/)) are on a mission to make the web a better place. We hope you love our products and services - from website publishing tools to ecommerce solutions to security backup systems to management tools for distributed companies to the next great idea that we haven't even thought of yet - as much as we love creating them. |
| 9 | 9 | |
| 12 | 12 | If you are a user in countries located in the European Economic Area, Switzerland, or the United Kingdom ("European User"), some special terms apply to you as mentioned below. |
| 13 | 13 | |
| 14 | 14 | We've made these Terms available under a [Creative Commons Sharealike license](https://creativecommons.org/licenses/by-sa/4.0/), which means that you're more than welcome to copy them, adapt them, and repurpose them for your own use. Just make sure to revise them so that your Terms of Service reflect your actual practices. Also, if you do use these Terms, we'd appreciate a credit and link to Automattic somewhere on your website. You can grab a copy of these Terms and other legal documents on [GitHub](https://github.com/Automattic/legalmattic). |
| 15 | 15 | |
| 16 | 16 | ## Terms of Service |
| 17 | 17 | |
| 18 | These Terms govern your access to and use of the software, applications, extensions, and other products and services we provide through or for [WordPress.com](https://wordpress.com/), [WooCommerce.com](https://woocommerce.com/), [WooPay](https://pay.woo.com/), [Jetpack.com](https://jetpack.com/), [Gravatar.com](https://gravatar.com/), [VaultPress.com](https://vaultpress.com/), [Happy.Tools](https://happy.tools/), [Jetpack CRM](https://jetpackcrm.com/), [MailPoet](http://mailpoet.com/), [WPScan.com](https://wpscan.com/), [Studio](https://developer.wordpress.com/studio/), [WordPress.com Courses](https://wpcourses.com/), [BlazePro.com](https://blazepro.com/), and [QuickForget.com](https://quickforget.com/) (our "Services"). Please note that Woo-related products and services are intended for commercial use and you acknowledge that your use is that of a representative of a business (as defined by applicable law) and not that of a consumer. | |
| 18 | These Terms govern your access to and use of the software, applications, extensions, and other products and services we provide through or for [WordPress.com](https://wordpress.com/), [WooCommerce.com](https://woocommerce.com/), [WooPay](https://pay.woo.com/), [Jetpack.com](https://jetpack.com/), [Gravatar.com](https://gravatar.com/), [VaultPress.com](https://vaultpress.com/), [Happy.Tools](https://happy.tools/), [Jetpack CRM](https://jetpackcrm.com/), [MailPoet](http://mailpoet.com/), [WPScan.com](https://wpscan.com/), [Studio](https://developer.wordpress.com/studio/), [WordPress.com Courses](https://wpcourses.com/), [BlazePro.com](https://blazepro.com/), [QuickForget.com](https://quickforget.com/), and [Beeper](https://www.beeper.com/) (our "Services"). Please note that Woo-related products and services are intended for commercial use and you acknowledge that your use is that of a representative of a business (as defined by applicable law) and not that of a consumer. | |
| 19 | 19 | |
| 20 | 20 | These Terms also govern visitors' access to and use of any websites that use our Services, like the websites that our users create on WordPress.com. Please note though that the operators of those websites may also have their own separate terms of use. |
| 21 | 21 | |
| 22 | 22 | For some of Automattic's other products, services, and programs, such as [Akismet](https://akismet.com/), [Crowdsignal](https://crowdsignal.com/), [Newspack](https://newspack.pub/), [WordPress VIP](https://wpvip.com/), our [Affiliate Program](https://refer.wordpress.com/), and our [Refer-A-Friend Program](https://wordpress.com/refer-a-friend-program-terms-of-service/), additional or separate terms and policies may apply. |
| 23 | 23 | |
| 24 | 24 | Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by all of the Terms and all other operating rules, policies, and procedures that we may publish via the Services from time to time (collectively, the "Agreement"). You also agree that we may automatically change, update, or add on to our Services as stated in the Terms, and the Agreement will apply to any changes. |
| 54 | 54 | You're solely responsible and liable for your use of our Services and all activity under your account. You're also fully responsible for using our Services securely and maintaining the security of your account as well as the security of any physical hardware or connected devices (which, among other things, includes keeping your password secure and your devices and apps up to date). |
| 55 | 55 | |
| 56 | 56 | We're not liable for any acts or omissions by you, including any damages of any kind incurred as a result of your acts or omissions. If you get fired because of a blog post you write about your boss, that's on you. |
| 57 | 57 | |
| 58 | 58 | Don't share or misuse your access credentials. And notify us immediately of any unauthorized uses of your account, store, or website, or of any other breach of security. If we believe your account has been compromised, we may suspend or disable it. |
| 59 | 59 | |
| 60 | If you'd like to learn about how we handle the data you provide us, please see our [Privacy Policy](https://automattic.com/privacy/). | |
| 60 | If you'd like to learn about how we handle the information you provide us, please refer to our [Privacy Policy](https://automattic.com/privacy/). | |
| 61 | 61 | |
| 62 | 62 | ## 3\. Minimum Age Requirements |
| 63 | 63 | |
| 64 | 64 | Our Services are not directed to children. You're not allowed to access or use our Services if you're under the age of 13 (or 16 in Europe). If you register as a user or otherwise use our Services, you represent that you're at least 13 (or 16 in Europe). You may use our Services only if you can legally form a binding contract with us. In other words, if you're under 18 years of age (or the legal age of majority where you live), you can only use our Services under the supervision of a parent or legal guardian who agrees to the Agreement. |
| 65 | 65 | |
| 66 | 66 | ## 4\. Responsibility of Visitors and Users |
| 242 | 242 | You also grant us a worldwide, royalty-free, transferable, sub-licensable, and non-exclusive license to use, reproduce, modify, distribute, adapt, and store your VaultPress Content for the purpose of operating and improving our products and Services. |
| 243 | 243 | |
| 244 | 244 | ### h. Blaze and Blaze Pro |
| 245 | 245 | |
| 246 | 246 | Blaze and Blaze Pro enable you to advertise on some of the millions of pages across our Services. For example, Blaze campaigns may be shown on WordPress.com, Tumblr, and sites enrolled in [WordAds](https://wordads.co/). If you use Blaze (which may be available through our other Services) or Blaze Pro, you must comply with our [advertising policy](https://automattic.com/advertising-policy/). Where we invoice you for your campaigns, you will pay all amounts due within thirty (30) days from your receipt of invoice. |
| 247 | 247 | |
| 248 | ### i. Ecommerce Services | |
| 248 | ### i. Beeper | |
| 249 | 249 | |
| 250 | Beeper is a unified inbox and single app for all major messaging networks. For your use of Beeper, the [Beeper Terms of Use also](https://www.beeper.com/terms) apply. If you'd like to learn about how we handle the information you provide us when you use Beeper, please refer to the [Beeper Privacy Policy](https://www.beeper.com/privacy). | |
| 251 | ||
| 252 | ### j. Ecommerce Services | |
| 253 | ||
| 250 | 254 | We offer Services via [Woo](https://woocommerce.com/), [WordPress.com](https://wordpress.com/), and [Jetpack](https://jetpack.com/) that enable you to sell items (goods, content, services, etc.), receive payments on your website, or otherwise earn money, like [WooPayments](https://woocommerce.com/payments/), [WooPay](https://pay.woo.com/), and the [Payments feature](https://wordpress.com/support/wordpress-editor/blocks/payments/) (collectively, "Ecommerce Services"). |
| 251 | 255 | |
| 252 | 256 | If you use Ecommerce Services, the terms in this subsection apply, along with the terms for any underlying Service that you use. |
| 253 | 257 | |
| 254 | 258 | **Your responsibilities.** You have control over your store, and with great power comes great responsibility. We're not involved in your relationships or transactions with any customer or potential customer, and you're solely responsible for all of your ecommerce activities. Among other things, this means that you: |
| 255 | 259 | |
| 328 | 332 | In some cases, you may need to pay fees to the carrier directly, like if you use UPS shipping labels. In other cases, you authorize us to charge you for the fees associated with each shipping label you create. Each fee will be charged separately to the payment methods you provide in your WordPress.com account, which you can view and manage as described on the [Payments Methods support page](https://en.support.wordpress.com/payment/). If you have multiple payment methods, you can select which should be used for the shipping label service. If we're unable to collect payment from you for these fees, you'll be responsible for payment within 7 days; please contact us to make payment. |
| 329 | 333 | |
| 330 | 334 | Refunds for unused shipping labels must be requested ([like so for USPS](https://docs.woocommerce.com/document/woocommerce-shipping-and-tax/woocommerce-shipping/)) in your store's wp-admin within 30 days of creating the label. Depending on your bank and the third party involved, it can take up to 45 days for your refund to be issued. If you don't receive your refund within this time frame, please contact us. |
| 331 | 335 | |
| 332 | 336 | You may not transfer or sell postage and/or shipping labels to a third party. |
| 333 | 337 | |
| 334 | ### j. Artificial Intelligence | |
| 338 | ### k. Artificial Intelligence | |
| 335 | 339 | |
| 336 | 340 | We may offer features that incorporate artificial intelligence (AI) that enable you to use AI to help set up or operate your website or store. |
| 337 | 341 | |
| 338 | 342 | As between you and Automattic, and to the extent permitted by law, you own or have the rights to any content you input into AI features ("Input") and any content generated by the AI features ("Output"). |
| 339 | 343 | |
| 340 | 344 | You're responsible for your Input, the use of any Output, and for complying with any applicable laws, so you must review all Output before using or publishing it. AI may occasionally generate Output that's inaccurate, irrelevant, offensive, harmful, or similar to others' content. Please see our [AI Guidelines](https://automattic.com/ai-guidelines) for the policies you must comply with when you use AI features, details about the third-party providers we use to provide AI features, and helpful information about AI generally. |