Terms of Service
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| 1 | _Last Updated: December 28, 2023_ | |
| 1 | _Last Updated: April, 2024_ | |
| 2 | 2 | |
| 3 | 3 | ## The Gist |
| 4 | 4 | |
| 5 | 5 | We (the [folks at Automattic](https://automattic.com/about/)) are on a mission to make the web a better place. We hope you love our products and services - from website publishing tools to ecommerce solutions to security backup systems to management tools for distributed companies to the next great idea that we haven't even thought of yet - as much as we love creating them. |
| 6 | 6 | |
| 7 | 7 | These Terms of Service ("Terms") describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out to us if you have any questions. **If you don't agree to these Terms, don't use our services.** |
| 9 | 9 | If you are a user in countries located in the European Economic Area, Switzerland, or the United Kingdom ("European User"), some special terms apply to you as mentioned below. |
| 10 | 10 | |
| 11 | 11 | We've made these Terms available under a [Creative Commons Sharealike license](https://creativecommons.org/licenses/by-sa/4.0/), which means that you're more than welcome to copy them, adapt them, and repurpose them for your own use. Just make sure to revise them so that your Terms of Service reflect your actual practices. Also, if you do use these Terms, we'd appreciate a credit and link to Automattic somewhere on your website. You can grab a copy of these Terms and other legal documents on [GitHub](https://github.com/Automattic/legalmattic). |
| 12 | 12 | |
| 13 | 13 | ## Terms of Service |
| 14 | 14 | |
| 15 | These Terms govern your access to and use of the products and services we provide through or for [WordPress.com](https://wordpress.com/), [Woo.com](https://woocommerce.com/), [WooPay](https://pay.woo.com/), [Jetpack.com](https://jetpack.com/), [Gravatar.com](https://gravatar.com/), [VaultPress.com](https://vaultpress.com/), [Happy.Tools](https://happy.tools/), [Jetpack CRM](https://jetpackcrm.com/), [MailPoet](http://mailpoet.com/), [WPScan.com](https://wpscan.com/), and [WordPress.com Courses](https://wpcourses.com/) (such products and services, collectively, "Services"). Please note that Woo-related products and services are intended for commercial use and you acknowledge that your use is that of a representative of a business (as defined by applicable law) and not that of a consumer. | |
| 15 | These Terms govern your access to and use of the software, applications, extensions, and other products and services we provide through or for [WordPress.com](https://wordpress.com/), [WooCommerce.com](https://woocommerce.com/), [WooPay](https://pay.woo.com/), [Jetpack.com](https://jetpack.com/), [Gravatar.com](https://gravatar.com/), [VaultPress.com](https://vaultpress.com/), [Happy.Tools](https://happy.tools/), [Jetpack CRM](https://jetpackcrm.com/), [MailPoet](http://mailpoet.com/), [WPScan.com](https://wpscan.com/), [Studio](https://developer.wordpress.com/studio/), and [WordPress.com Courses](https://wpcourses.com/) (our "Services"). Please note that Woo-related products and services are intended for commercial use and you acknowledge that your use is that of a representative of a business (as defined by applicable law) and not that of a consumer. | |
| 16 | 16 | |
| 17 | 17 | These Terms also govern visitors' access to and use of any websites that use our Services, like the websites that our users create on WordPress.com. Please note though that the operators of those websites may also have their own separate terms of use. |
| 18 | 18 | |
| 19 | 19 | For some of Automattic's other products, services, and programs, such as [Akismet](https://akismet.com/), [Crowdsignal](https://crowdsignal.com/), [Newspack](https://newspack.pub/), [WordPress VIP](https://wpvip.com/), our [Affiliate Program](https://refer.wordpress.com/), and our [Refer-A-Friend Program](https://wordpress.com/refer-a-friend-program-terms-of-service/), additional or separate terms and policies may apply. |
| 20 | 20 | |
| 21 | 21 | Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by all of the Terms and all other operating rules, policies, and procedures that we may publish via the Services from time to time (collectively, the "Agreement"). You also agree that we may automatically change, update, or add on to our Services as stated in the Terms, and the Agreement will apply to any changes. |
| 30 | 30 | |
| 31 | 31 | - If you reside outside of the Designated Countries: Automattic Inc. |
| 32 | 32 | - If you reside in the Designated Countries: Aut O'Mattic A8C Ireland Ltd. |
| 33 | 33 | |
| 34 | 34 | **Woo Services** |
| 35 | 35 | |
| 36 | _Woo services includes WooCommerce, WooPayments, Woo Shipping, Woo Tax, MailPoet, and other products or services available at Woo.com. (Please note that for the use of Third-Party Services - as defined below - additional terms may govern)._ | |
| 36 | _Woo services includes WooCommerce, WooPayments, Woo Shipping, Woo Tax, MailPoet, and other products or services available at WooCommerce.com. (Please note that for the use of Third-Party Services - as defined below - additional terms may govern)._ | |
| 37 | 37 | |
| 38 | 38 | - If you reside outside of the Designated Countries: WooCommerce, Inc. |
| 39 | 39 | - If you reside in the Designated Countries: WooCommerce Ireland Ltd. |
| 40 | 40 | |
| 41 | 41 | We refer to Automattic Inc., Aut O'Mattic A8C Ireland Ltd., WooCommerce, Inc., and WooCommerce Ireland Ltd. collectively as "Automattic," "us," or "we" throughout these Terms. |
| 42 | 42 | |
| 171 | 171 | **Built By WordPress.com Express.** By purchasing Built By WordPress.com Express - where our experts set up your website for you - you have read and understand [these details about the service](https://wordpress.com/support/website-design-service/), including our [content guidelines](https://wordpress.com/support/website-design-service/) and the fact that the website (including any design, layout, or web development) we produce is provided "as-is." Although we're setting up a website for you, you remain solely responsible for the content on your site and any materials, information, or other data on your site. We do not provide approval or validation of your website or its content by providing our services. |
| 172 | 172 | |
| 173 | 173 | If we provide you with a refund for your purchase of Built By WordPress.com Express, you may not use the website or its layout, web design, content, or other development we have provided to you, and we reserve the right to delete or revert the website to its previous state. |
| 174 | 174 | |
| 175 | 175 | ### b. Woo |
| 176 | 176 | |
| 177 | Woo is an open source, customizable ecommerce platform. The Services we offer at Woo.com give you the power to sell your products and services in whatever way your business needs. | |
| 177 | Woo is an open source, customizable ecommerce platform. The Services we offer at WooCommerce.com give you the power to sell your products and services in whatever way your business needs. | |
| 178 | 178 | |
| 179 | 179 | Your use of certain Services offered via Woo, like those related to tax calculation, payment, and shipping, may require a Jetpack connection to function. If you enable those features, the Jetpack-specific terms also apply. |
| 180 | 180 | |
| 181 | 181 | **Extensions.** The software in the extensions available in the Woo Marketplace is licensed under GPL. Extensions may have their own requirements (like requiring a connection to their servers in order to provide their services) and terms that apply. |
| 182 | 182 | |
| 183 | **Compatibility, access, updates, and support.** When you purchase Paid Services from Woo.com, you'll receive access to any necessary downloads along with updates and support (as described in our [Support Policy](https://woocommerce.com/support-policy/)) for those Paid Services for a period of one year, starting on the date of your purchase. Once your year is up, you'll need to renew your subscription if you'd like continued access to updates or support, or if you need to download any files again.When you purchase Woo Paid Services as part of a Jetpack subscription or bundle, you'll have access to them as long as you have an active Jetpack plan. | |
| 183 | **Compatibility, access, updates, and support.** When you purchase Paid Services from WooCommerce.com, you'll receive access to any necessary downloads along with updates and support (as described in our [Support Policy](https://woocommerce.com/support-policy/)) for those Paid Services for a period of one year, starting on the date of your purchase. Once your year is up, you'll need to renew your subscription if you'd like continued access to updates or support, or if you need to download any files again.When you purchase Woo Paid Services as part of a Jetpack subscription or bundle, you'll have access to them as long as you have an active Jetpack plan. | |
| 184 | 184 | |
| 185 | 185 | Please note that extensions and themes are purchased and handled separately, and may function independently. While many work well in tandem, that may not always be the case. |
| 186 | 186 | |
| 187 | 187 | ### c. WooPay |
| 188 | 188 | |
| 189 | 189 | WooPay is a service that facilitates faster checkouts on sites using Woo, by enabling you to save some of your information, such as shipping and payment information, for future purchases. |