Wix.com Privacy Policy
20240801_rev01 · COMPARED WITH 20240401_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE
Full text changes — 20240401_rev01 to 20240801_rev01
| 1 | 1 | ## Wix.com Privacy Policy |
| 2 | 2 | |
| 3 | Effective from January 17, 2023 | |
| 3 | Effective from March 3, 2024 | |
| 4 | 4 | |
| 5 | 5 | Welcome to Wix.com's Privacy Policy |
| 6 | 6 | |
| 7 | 7 | ## 1\. Please read carefully |
| 8 | 8 | |
| 9 | 9 | Wix.com cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy ("Privacy Policy") describes how Wix.com Ltd., together with its affiliated companies worldwide ("Wix", "we", "our", or "us"), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Wix users, including unregistered visitors, registered users, and premium users (collectively, "Users", "you", or "your"), and to all Wix services, including our websites (including [www.wix.com](http://www.wix.com/) and any of its subdomains, the "Website"), web applications ("Wix Apps"), mobile applications ("Mobile Apps"), and related services (collectively, the "Services"). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws. |
| 255 | 255 | ## 9\. Your rights in relation to your 'Personal Information' |
| 256 | 256 | |
| 257 | 257 | Wix believes that it is imperative that all Wix users have control over their Personal Information. Therefore, depending on the way you use the Wix Services, you may have the right to request access to, receive a copy of, update, amend or delete, port certain Personal Information to another service, restrict, or object to certain uses of your Personal Information (for example, for direct marketing purposes). Further, when we rely on your consent for processing of your Personal Information (for instance, for direct marketing) you can withdraw your consent at any time, and such withdrawal will take effect from thereon. |
| 258 | 258 | |
| 259 | 259 | Wix will not charge you more if you exercise any of these rights and will continue to provide you with the same level of service. |
| 260 | 260 | |
| 261 | If you are a Wix user, you can access and correct a lot of your Personal Information directly through your account, or via online forms Wix makes available to you (as detailed below). You can also exercise your rights by sending your request to [privacy@wix.com](mailto:privacy@wix.com), mailing it to Wix.com, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel, or reaching out to our [customer care department](https://support.wix.com/en/article/contacting-wix-customer-care-for-support). When we receive your right request, we may take steps to verify your identity before complying with the request to protect your privacy and security. | |
| 261 | If you are a Wix user, you can access and correct a lot of your Personal Information directly through your account, or via online forms Wix makes available to you (as detailed below). You can also exercise your rights by sending your request to [privacy@wix.com](mailto:privacy@wix.com), mailing it to Wix.com Ltd, Yunitsman 5 St, Tel Aviv, Israel, or reaching out to our [customer care department](https://support.wix.com/en/article/contacting-wix-customer-care-for-support). When we receive your right request, we may take steps to verify your identity before complying with the request to protect your privacy and security. | |
| 262 | 262 | |
| 263 | 263 | Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive). |
| 264 | 264 | |
| 265 | 265 | You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first). |
| 266 | 266 | |
| 267 | If you are a Wix User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users'), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please follow the instructions provided in these Help Center articles: "[Retrieving Your Wix Account Data](https://support.wix.com/en/article/gdpr-retrieving-your-wix-account-data)" or "[Permanently Deleting Your Wix Account](https://support.wix.com/en/article/privacy-permanently-deleting-your-wix-account-2888065)". You can also mail your request to Wix.com, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel. We will make reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations. | |
| 267 | If you are a Wix User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users'), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please follow the instructions provided in these Help Center articles: "[Retrieving Your Wix Account Data](https://support.wix.com/en/article/gdpr-retrieving-your-wix-account-data)" or "[Permanently Deleting Your Wix Account](https://support.wix.com/en/article/privacy-permanently-deleting-your-wix-account-2888065)". You can also mail your request to Wix.com Ltd, Yunitsman 5 St, Tel Aviv, Israel. We will make reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations. | |
| 268 | 268 | |
| 269 | 269 | Please note that permanently deleting your Wix account erases all of your Personal Information from Wix's databases. After completing this process, you can no longer use any of your Wix Services, your account and all its data will be removed permanently, and Wix will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account. |
| 270 | 270 | |
| 271 | 271 | ### #ItsThatEasy |
| 272 | 272 | |
| 273 | 273 | When it comes to your Personal Information you stored with us, you have the right to: access, receive a copy of, update, amend or delete your Personal Information, enjoy data portability (in certain cases) restrict, or object to certain uses of your Personal Information, withdraw consent you've given us before to processing. |
| 379 | 379 | Only the left column is legally binding (this column is just for clarity). |
| 380 | 380 | |
| 381 | 381 | Translated (non-English) versions of these terms are provided for convenience only. |
| 382 | 382 | |
| 383 | 383 | ## 17\. Contacting us |
| 384 | 384 | |
| 385 | If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in Sections 9 or 10 please refer to those sections or contact the Data Protection Officer team [here](https://www.wix.com/support-chatbot). We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy. | |
| 385 | If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in Sections 9 or 10 please refer to those sections or contact the Data Protection Officer team via [dpo@wix.com](mailto:dpo@wix.com) email. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy. | |
| 386 | 386 | |
| 387 | 387 | You may also contact us by mail at: |
| 388 | 388 | |
| 389 | - 40 Namal Tel Aviv St., Tel Aviv, Israel; or | |
| 389 | - Wix.com, Ltd. : Yunitsman 5 St, Tel Aviv, Israel | |
| 390 | 390 | |
| 391 | - 500 Terry A. Francois Boulevard, 6th Floor, San Francisco, CA, 94158. | |
| 391 | - Wix.com, Inc. : 100 Gansevoort Street, New York, NY 10014. | |
| 392 | 392 | |
| 393 | 393 | For the purposes of GDPR (Article 27), you may contact our EU representative at Wix Online Platforms Limited, 1 Grant's Row, Dublin 2 D02HX96, Ireland. |
| 394 | 394 | |
| 395 | 395 | For the purposes of UK GDPR (Article 27), you may contact our UK representative at Wix.Com (UK) Limited, Tower Bridge House, St Katharine's Way, London E1W 1DD, United Kingdom. |
| 396 | 396 | |
| 397 | 397 | ## Additional Information for U.S. State Residents |