Imprint

20260729_rev01 · COMPARED WITH 20241225_rev01

Full text changes — 20241225_rev01 to 20260729_rev01

1## Imprint
2
3## Website Information
4
5This Website is jointly operated by **Wise Europe SA** (for payments) and **Wise Assets Europe AS** (for investments).
6Wise Europe SA is solely responsible for any content of this page and app related to the payment account.
7
8Wise Assets Europe AS is solely responsible for any investment-related information, including the product marketing. The regulatory permissions of the Wise Assets entities are listed [here](https://wise.com/help/articles/4Mo9V7MyXos6scM7xvhg15/licences-and-regulators-when-holding-money-as-interest-and-stocks).
9
10Wise Europe SA and Wise Assets Europe AS belong to the Wise PLC group ([list of all entities](https://wise.com/help/articles/2974131/what-are-the-wise-group-entities)). **WISE PLC** is a company listed and traded on the London Stock Exchange under **WISE.LON**.
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13
14## Company Details
15
16### Wise Europe SA
17
18**Address:** Rue du Trone 100, 1050 Brussels, Belgium
19**VAT number:** BE 0713.629.988
20**Country manager:** Matthieu Deraedt
21**Board of directors:**
22
23- Kristo Käärmann (Director, Chairman)
24- Kingsley Kemish (Director)
25- Kathleen (Cassy) Ramsey (Non-Executive Director)
26- Xavier De Pauw (Non-Executive Director)
27- Wouter Dhont (Non-Executive Director)
28
29### Competent Supervisory Authority
30
31Wise Europe SA is a company incorporated under the laws of Belgium with company number **0713.629.988**. Wise Europe SA is a payment service provider authorised by the **National Bank of Belgium (NBB)** under the Law of 11 March 2018 on the status and supervision of payment institutions and electronic money institutions, access to the business of payment service providers and to the activity of issuing electronic money, and access to payment systems. Wise Europe SA provides services in the EEA.
32
33**National Bank of Belgium**
3414 Boulevard de Berlaimont, 1000 Brussels
35**Tel:** +32 2 221 21 11
36**Email:** info@nbb.be
37
38**Contact**: [Wise Help Center](https://wise.com/help/articles/4ijaGT6BdeHNVjzbRip4gI/how-do-i-contact-wise)
39**Complaints**: [Wise Complaints Process](https://wise.com/help/articles/2235393/how-do-i-make-a-complaint)
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42
43### Wise Assets Europe AS (previously TINV Europe AS)
44
45**Address:** Veerenni tn 24, 10135 Tallinn, Estonia
46**VAT number:** EE102649314
47**Management Board:**
48
49- Lars Trunin
50- Svetlana Minina
51- Pieter Paul Weyns
52
53**Supervisory Board:**
54
55- Chandni Bhan (Chairwoman)
56- Karim Buggle
57- Tõnu Pekk
58
59### Competent Supervisory Authority
60
61Wise Assets Europe AS is a company incorporated under the laws of Estonia with company number **16267372**. Wise Assets Europe AS is an Investment Firm licensed to provide investment services by the **[Finantsinspektsioon](https://www.fi.ee/en/investment-market/investment-firms-0/investment-market/licenced-investment-firms-estonia/tinv-europe) (Estonian Financial Supervision and Resolution Authority)**. Wise Assets Europe AS operates in the EEA.
62
63**Finantsinspektsioon**
64Sakala 4, 15030 Tallinn, Estonia
65**Tel:** +372 668 0500
66**Email:** info@fi.ee
67
68**Contact**: [Wise Help Center](https://wise.com/help/articles/4ijaGT6BdeHNVjzbRip4gI/how-do-i-contact-wise)
69**Complaints**: [Wise Complaints Process](https://wise.com/help/articles/2235393/how-do-i-make-a-complaint)
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72
73## European Online Dispute Resolution Platform
74
75The European Commission has set up a European online dispute resolution platform (ODR platform) at [https://ec.europa.eu/consumers/odr/](https://ec.europa.eu/consumers/odr/).
76Customers can use the ODR platform for the out-of-court settlement of a dispute arising from online contracts with a company established in the EU.