Terms of Service

FIRST SEEN 2026-07-29 · VERSION 20260729_rev01 · COMPARED WITH 20231006_rev01

Full text changes — 20231006_rev01 to 20260729_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

9393**ERRORS AND DELAYS**
9494
9595ThemeIsle is not responsible for any errors or delays caused by an incorrect e-mail address provided by you or any other technical problems.
9696
9797## 10\. Subscriptions and Payment
9898
99After browsing our web site you may be interested in purchasing some of our ThemeIsle designs. You will be required to submit payment information to do so. To process our payments we use Stripe and FastSpring. You must agree with their terms and conditions before paying for any of our products.ThemeIsle offers various subscription packages. This subscription will automatically renew at the end of the year, and you will be automatically billed at the end of your term for the next year if your subscription is still active. You can, however, cancel your subscription at any time by following this [guide](https://docs.themeisle.com/article/828-how-to-cancel-my-subscription/). You can also request a cancellation by submitting a support request from your member's area. If you do not cancel by the end of the year, you will be automatically billed for the next year.
99After browsing our web site you may be interested in purchasing some of our ThemeIsle designs. You will be required to submit payment information to do so. To process our payments we use Stripe and FastSpring. You must agree with their terms and conditions before paying for any of our products.ThemeIsle offers various subscription packages. This subscription will automatically renew at the end of the year, and you will be automatically billed at the end of your term for the next year if your subscription is still active. You can, however, cancel your subscription at any time by following this [guide](https://docs.themeisle.com/article/828-how-to-cancel-my-subscription). You can also request a cancellation by submitting a support request from your member's area. If you do not cancel by the end of the year, you will be automatically billed for the next year.
100100
101101Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased. If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.
102102
103103**Refund Policy:** We offer refunds to any unsatisfied customer up to thirty (30) days after the purchase was made. If you would like your money back, simply send us an email at friends@themeisle.com with a description of your problem and request for a refund.
104104
105105**Taxes:** You are solely responsible for any applicable state, federal or provincial taxes. Although you may not be charged taxes by us, you agree that you will pay any applicable taxes or fees to your local or state tax agency for any purchases. We are not responsible for collecting, transmitting, or advising on taxes, duties, or other levies by the government regarding your purchases.