Privacy Notice for TeamViewer Products

FIRST SEEN 2026-08-11 · VERSION 20260811_rev02 · COMPARED WITH 20260811_rev01

Full text changes — 20260811_rev01 to 20260811_rev02

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1313## A. Controller
1414
1515Your contracting TeamViewer entity as set out at [https://www.teamviewer.com/en/legal/contracting-entities/](https://teamviewer.com/nl/legal/contracting-entities/) is controller pursuant to Art. 4 para. 7 General Data Protection Regulation ("GDPR") concerning any processing of personal data for which we determine the purpose and means of processing.
1616
1717## B. Data Protection Officer (DPO)
1818
19TeamViewer appointed an external data protection officer (DPO). In addition, TeamViewer established a dedicated Privacy team, which closely collaborates with the DPO. The Privacy team as well as the DPO can be reached at [\[email protected\]](https://teamviewer.com/cdn-cgi/l/email-protection#5a2a28332c3b39231a2e3f3b372c333f2d3f2874393537) or at TeamViewer Germany GmbH, for the confidential attention of the DPO, Bahnhofsplatz 2, 73033 Göppingen, Germany.
19TeamViewer appointed an external data protection officer (DPO). In addition, TeamViewer established a dedicated Privacy team, which closely collaborates with the DPO. The Privacy team as well as the DPO can be reached at [\[email protected\]](https://teamviewer.com/cdn-cgi/l/email-protection#92e2e0fbe4f3f1ebd2e6f7f3ffe4fbf7e5f7e0bcf1fdff) or at TeamViewer Germany GmbH, for the confidential attention of the DPO, Bahnhofsplatz 2, 73033 Göppingen, Germany.
2020
2121## C. Categories of personal data, purposes, and legal basis for the processing
2222
2323#### C.1. When you use TeamViewer Products
2424
2525#### C.1.1. Getting started
215215Our employees, who administer, maintain and further develop TeamViewer's website, Products and Services may receive access to your personal data. To that end, TeamViewer has strong technical and organizational security measures to protect personal data against unauthorized disclosure to third parties and to ensure that only relevant individuals, who act within their job description and have a need-to-know interest in accessing any of your personal data, will have access to the data for which they have sufficient clearance.
216216
217217In addition, we utilize services of external service providers (e.g., Microsoft, Amazon Web Services EMEA (SARL, 38 avenue John F. Kennedy, L-1855, Luxemburg), Inxmail GmbH (Wentzingerstr. 17, 79106 Freiburg), Cloudfare (101 Townsend St San Francisco, CA 94107), etc.), as well as our affiliate network worldwide (e.g., TeamViewer entities in Greece, USA, Australia, Austria, England, India, Japan etc.). Furthermore, TeamViewer may transfer your personal data to third parties (e.g., Google, Microsoft) in order to ensure the security of its services, or the security of its customers.
218218
219219All mentioned third-party providers and employees of such providers may receive access to personal data through the service they provide.
220220
221TeamViewer chooses all third-party service providers with due care, obligates them to confidentiality, and concludes data processing agreements with them in accordance with the standards of the GDPR, as far as necessary. Should you have any questions about third parties we use, please contact us at [\[email protected\]](https://teamviewer.com/cdn-cgi/l/email-protection#a7d7d5ced1c6c4dee7d3c2c6cad1cec2d0c2d589c4c8ca).
221TeamViewer chooses all third-party service providers with due care, obligates them to confidentiality, and concludes data processing agreements with them in accordance with the standards of the GDPR, as far as necessary. Should you have any questions about third parties we use, please contact us at [\[email protected\]](https://teamviewer.com/cdn-cgi/l/email-protection#5424263d2235372d1420313539223d312331267a373b39).
222222
223223TeamViewer will generally not transfer your personal data outside the EU and/or EEA. However, there are some exceptions to this rule, which include data transfers for group internal services provided from outside the EU, including Australia, USA and Armenia as an example.
224224
225225Whenever TeamViewer transfers your personal data out of the EU or the EEA to countries that do not have a level of protection recognized as adequate by the EU, we will apply safeguards to adequately protect your personal data. In particular, we will conclude model contracts with corresponding entities in accordance with applicable laws. Please refer to this [LINK](https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en) to obtain further information on the Standard Contractual Clauses for the transfer of personal data to processors established outside the EU or EEA.
226226
227227## E. **Retention and deletion**
235235## G. Special processing cases
236236
237237Please refer to Section C.6 of our General Privacy Notice in this regard.
238238
239239## H. Your Rights
240240
241You may contact us either in writing by email at [\[email protected\]](https://teamviewer.com/cdn-cgi/l/email-protection#08787a617e696b71487c6d69657e616d7f6d7a266b6765) or via [web form](https://www.teamviewer.com/en/trust-center/world-class-privacy/data-subject-request/) in order to exercise the following rights to the extent you are entitled to so under applicable law:
241You may contact us either in writing by email at [\[email protected\]](https://teamviewer.com/cdn-cgi/l/email-protection#3b4b49524d5a58427b4f5e5a564d525e4c5e4915585456) or via [web form](https://www.teamviewer.com/en/trust-center/world-class-privacy/data-subject-request/) in order to exercise the following rights to the extent you are entitled to so under applicable law:
242242
243243- You have the right to request information about the processing of your personal data in accordance with Art. 13 and 14 GDPR (Right to information);
244244- You may request access to your personal data as well as request a copy of your personal data (right of access, Art. 15 GDPR);
245245- You may request that we supplement, correct or delete your personal data (Right to rectification, Art. 16 GDPR and Right to erasure, Art. 17 GDPR); the right of rectification also comprises the right to have incomplete personal data completed, including by means of providing a supplementary statement;
246246- You may request that we restrict the processing of your personal data (Right to restriction of processing, Art. 18 GDPR);
247247- You may request to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format and transmit it without hindrance or have it transmitted to another controller (Right to data portability, Art. 20 GDPR).
248248- **You may object, at any time, on grounds relating to your particular situation, to the processing of your personal data which is based on the legitimate interests pursued by us or by a third party. The processing of your personal data will then be cancelled, unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing is necessary for the establishment, exercise or defense of legal claims (Right to object, Art. 21 GDPR).**
249249- You have the right to lodge a complaint with a supervisory authority in relation to the processing of your personal data.
250250
251251The relevant supervisory authority for TeamViewer is _Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Heilbronner Straße 35, 70191 Stuttgart, Germany_.
252252
253Should you have any questions on the processing of your personal data by TeamViewer in relation to your contractual relationship, please contact [\[email protected\]](https://teamviewer.com/cdn-cgi/l/email-protection#a4d4d6cdd2c5c7dde4d0c1c5c9d2cdc1d3c1d68ac7cbc9).
253Should you have any questions on the processing of your personal data by TeamViewer in relation to your contractual relationship, please contact [\[email protected\]](https://teamviewer.com/cdn-cgi/l/email-protection#5a2a28332c3b39231a2e3f3b372c333f2d3f2874393537).
254254
255255## I. Compliance with the CCPA
256256
257257Pursuant to the California Consumer Privacy Act (**CCPA**), you will not receive discriminatory treatment for exercising your privacy rights. You may also designate an authorized agent to make a privacy request on your behalf.
258258
259259## J. Compliance with Brazilian LGPD