Safe and Fair Play Policy

ARCHIVED 2018-05-21, DATE APPROXIMATE · VERSION 20180521_rev01 · COMPARED WITH 20170118_rev01

Full text changes — 20170118_rev01 to 20180521_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+Thanks for being interested in fair play! We consider providing a secure gameplay environment a top priority. To ensure our games are fair and fun for **everyone**, we do not tolerate cheating or fraudulent behavior.
+Thanks for your interest in safe and fair play!
+Fraudulent service providers are often involved in illegal activity, hacking and scams; these activities hurt innocent people, in addition to being unfair to other players. Note: using these services carries a risk of losing control of one's accounts or financial data.
+We consider providing a fair and secure gameplay environment a top priority. In pursuing that goal, we do not tolerate cheating or abusive behavior.
+Misconduct with any of the practices listed below will lead to penalties such as revoked in-game currency, temporary game suspension and permanent game account closure.
+To help us create a great gaming environment, and to safeguard your account and device from abuse, please steer clear of the following dangers:
+Help us create a great gaming environment, and safeguard your account and device by keeping the following in mind while playing:
+### 1\. Third Party Software
+### CLASH WITH RESPECT!
+Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while potentially putting players' accounts and privacy at risk.
+#### ABUSIVE BEHAVIOUR
+We're all here to enjoy games together. Sometimes that can mean arguing with friends over lost battles or derbies. That's fine, but being abusive towards others drains the fun from the game.
+When engaging in any kind of in-game communication, we kindly ask that you are respectful of others. This also applies to the language used in your team's name and description (whether it's a Clan, Task Force or Neighbourhood).
+Here are a few things that we consider inappropriate:
+. Hate speech, racism and other discriminatory language
+. Obscene or sexually explicit banter
+. Threats or harassment
+. Excessive swearing
+. Bullying
+_Report!_ If you encounter another player being abusive towards yourself or others, please let us know by using the report button inside the chat. Reports are reviewed by our trained moderators who will take appropriate action.
+**Consequences of misconduct:** Abusive behavior can lead to temporary and even permanent game account closure. Making false reports can lead to the same.
+### DON'T BE A CHEAT!
+#### USE OF THIRD PARTY SOFTWARE
+Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while putting your account and privacy at risk.
 Third party software includes:
+- Hacks, "mods", or programs that unfairly alter game functionality
+- "Bots", or gameplay automation services or scripts
+- Any other programs that aim to modify or provide unearned progress
+. Hacks, "mods", or programs that unfairly alter game functionality
+. "Bots", or gameplay automation services or scripts
+. Any other programs that aim to modify or provide unearned progress
+### 2\. Unauthorized Gem Selling & Game Economy Abuse
+**Consequences of misconduct:** Trying to gain an unfair advantage by using prohibited 3rd party software will result in a permanent ban for any offending account(s).
+By exploiting private player data and stolen credit cards, certain websites and individuals sell in-game currency for real world money.
+### LEAVE STEALING TO THE GOBLINS!
+Such practices request private login data to access your account. While attached to your account, salespeople purchase in-game currency with stolen credit cards and/or payment fraud, without worrying about how the consequences may hurt you.
+#### UNAUTHORIZED GEM BUYING/SELLING
+**IMPORTANT:** If you release your private logins to illicit parties, you are permanently putting not only your game, but also financial and online security into a high-risk situation.
+Certain websites and individuals might offer cheaper gems/diamonds. Don't be fooled - it's a scam.
+### 3\. Buying & Selling Game Accounts
+Such services request private login data (such as Apple ID, Google Play credentials, etc) in order to access your game account. These vendors will gain access to your account and oftentimes, hijack the account and try selling it to other players.
+Account salespeople advertise advanced accounts, and bait players eager to progress in gameplay with tantalizing and unrealistic promises.
+**IMPORTANT:** If you release your private information/credentials to 3rd parties, you're permanently placing your game and financial/online security in a high-risk situation.
+  **Consequences of misconduct:** Purchasing gems or diamonds from 3rd party vendors can lead to revoked in-app currency and can even get your account permanently banned.
+### THERE CAN ONLY BE ONE!
+#### BUYING, SELLING AND SHARING GAME ACCOUNTS
+Selling, buying, sharing or giving game accounts to other players is against our terms of service and never endorsed by Supercell.
+Account sales involve advertising advanced game accounts, and luring players eager to progress with tantalizing and unrealistic promises.
 The risks surrounding account sales are:
+- The seller may take your money and never give you the account
+- You cannot be sure that the seller won't continue using the account
+- They may be selling the same account to multiple people
+- The account status is unknown; it could already be poised for permanent ban
+- The account will never be secure; Supercell cannot provide support for compromised accounts
+- If you choose to spend money on the account, it will still never actually belong to you
+. The seller may take your money and never give you the account
+. You cannot be sure that the seller won't continue using the account
+. They may be selling the same account to multiple people
+. The account status is unknown; it could already be poised for permanent ban
+. The account will never be secure; Supercell cannot provide support for compromised accounts
+. If you choose to spend money on the account, it is still in danger of permanent closure due to breach of our ToS
+### Consequences
+Help stop this nasty practice by refusing to sell your account, and reporting those who do!
+Fraudulent behavior, cheating and any related commercial actions surrounding our games are strictly prohibited by [Supercell's Terms of Service](https://supercell.com/terms-of-service/). In addition to the very real danger of a compromised account, participating in any of the above practices will lead to penalties such as revoked currency, temporary game suspension and even permanent closure of the game account.
+**Consequences of misconduct:** We cannot guarantee the security of any account that has been passed from one player to another; we reserve the right to permanently ban any account that has been transferred between players.
+We cannot provide support for game accounts that have been involved in fraudulent behavior, or in cases where a fraudulent service provider has compromised an account.
+### OTHER UNACCEPTABLE BEHAVIOUR
+Please keep your account safe by avoiding all of these issues. It really isn't worth your time or money.
+. Supercell Staff impersonation
+. Phishing other players' accounts
+. Refund abuse
+. Knowingly exploiting a bug
+. Encouraging others to break the rules
+. Asking for or providing personal contact information
+. Misuse of in-game chat for Advertising, Spamming & Scamming
+The rules of our Safe and Fair Play policy (Code of Conduct) apply across all Supercell games - Boom Beach, Clash of Clans, Clash Royale, Hay Day and Brawl Stars.
+### SUPERCELL STANDS UP TO BULLYING
+We want players to enjoy our games in a safe environment. So we joined The Royal Foundation's Taskforce on the Prevention of Cyberbullying, set up by Prince William, Duke of Cambridge, in May 2016. The Taskforce brought together some of the world's most recognisable names in media and tech, as well as children's charities and parents, to work alongside a panel of young people to create a safer and more supportive life online.
+Together, the Taskforce has launched a youth-led, anti-bullying code of conduct for the internet - 'Stop, Speak, Support'. You can read more about it here: [www.stopspeaksupport.com](http://www.stopspeaksupport.com/)
+Bullying has no innocent bystanders, and all people online should feel able to look out for their friends, to stop the bullies, to speak out and to get support.
+The Taskforce members include: The Anti-Bullying Alliance; Apple; BT; The Diana Award; EE; Facebook; Google; Internet Matters; NSPCC; O2; Sky; Snapchat; Supercell; TalkTalk; Twitter; Vodafone and Virgin Media.