Squarespace Privacy Policy

20110316_rev01 · COMPARED WITH 20090604_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20090604_rev01 to 20110316_rev01

1Thank you for visiting Squarespace. Squarespace is committed to honoring the privacy of our members and visitors. This privacy policy, part of our overall Terms of Service covers personally identifiable information shared through Squarespace's Service.
1Thank you for visiting Squarespace. Squarespace is committed to honoring the privacy of our members and visitors. This privacy policy, part of our overall Terms of Service, covers personally identifiable information shared through Squarespace.
22
3Squarespace, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site [www.squarespace.com.](http://www.truste.org/ivalidate.php) Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
3Squarespace, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the data collection and use policies at our site www.squarespace.com (the "Website"). Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
44
5If you have questions or concerns regarding this statement, you should first contact the Squarespace, Inc. Privacy Department by sending an email to [privacy@squarespace.com](mailto:privacy@squarespace.com). If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at [http://www.truste.org/consumers/watchdog\_complaint.php.](http://www.truste.org/consumers/watchdog_complaint.php) TRUSTe will then serve as a liaison with the Website to resolve your concerns.
5If you have questions or concerns regarding this statement, you should first contact the Squarespace, Inc. Privacy Department by sending an email to privacy@squarespace.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog\_complaint.php. TRUSTe will then serve as a liaison with the Website to resolve your concerns.
66
7The TRUSTe program covers only information that is collected through this Website, and does not cover information that may be collected through software downloaded from the site.
7The TRUSTe program covers only information that is collected through this Website, and does not cover information that may be collected through software downloaded from the Website.
88
9Squarespace takes your privacy seriously. We will not sell, lease or exchange your personal data to third parties in ways other than described in this privacy policy. This Privacy Policy is a part of the Squarespace Terms of Service policy. By using Squarespace, including services available at the squarespace.com domains, users are using a service provided by Squarespace, Inc. and they agree to be bound by the Terms of Service and this Privacy Policy. Some terms may be defined in the Terms of Service. This Privacy Policy only addresses activities from our servers.
9Last Updated on 12/21/2006
1010
111. ### Information Collection & Use
11Squarespace takes your privacy seriously. We will not sell, lease, or exchange your personal data to, or otherwise share your personal data with, third parties in ways other than described in this Privacy Policy. By using Squarespace, including services available at the squarespace.com domains, you are using a service provided by Squarespace, Inc. (the "Service") and you agree to be bound by the Terms of Service and this Privacy Policy. Some capitalized terms used in this Privacy Policy and not otherwise defined may be defined in the Terms of Service. This Privacy Policy only addresses activities from our servers.
1212
13 **\- Registration**
13### 1\. Information Collection & Use
1414
15 The Squarespace service requires a login in order to provide you with a personalized account. During our account registration process, we will collect a login name, password, and an email address from you. You must provide all of this information in order to obtain an account. After completing our registration form, you will receive a welcome email describing your new Squarespace account, and how to access that account.
15- **Registration**
1616
17 **\- Account Subscriptions**
17 The Squarespace Service requires a login in order to provide you with a personalized account. During our account registration process, we will collect a login name, password, and an email address from you. You must provide all of this information in order to obtain an account. After completing our registration form, you will receive a welcome email describing your new Squarespace account, and how to access that account. You may, at your option, also store your social media credentials as part of your account with our Service.
1818
19 If you choose to continue service with Squarespace via a paid account, Squarespace will collect personally identifiable information (credit card number, billing address, phone number) and keep this information on file in our secure server in order to process your recurring invoices. This information is only used to verify credit card authenticity, and issue invoices as per your service agreement. Upon discontinuation of Squarespace service, your information will be immediately destroyed on our billing system.
19- **Account Subscriptions**
2020
21 If you choose to continue service with Squarespace via a paid account, Squarespace will collect personally identifiable information (credit card number, billing address, phone number) and keep this information on file in our secure server in order to process your recurring invoices. This information is only used to verify credit card authenticity, and issue invoices as per your service agreement. Upon discontinuation of Squarespace service, your information will be destroyed on our billing system.
22
2123 If we are unable to process your subscription for a given month, this information, along with your account information, may be used to contact you.
2224
23 **\- Tell-A-Friend Tools**
25- **Tell-A-Friend Tools**
2426
2527 Squarespace provides a number of tools that will allow you to promote your website (or articles on your website) over email. Email addresses entered into these forms are not stored in our database, but may be stored in our system logs in text format to assist us in tracking down abusive users (users flooding the system), or using these tools for spamming. We will never contact addresses logged in this manner. The email sent through any of these mechanisms is a one time email only.
2628
27 **\- Hosted websites**
29- **Hosted websites**
2830
2931 Users hosting websites with Squarespace are given tools that may ask you to optionally enter your email address when making comments on their website, or contacting them through their website. Since users on Squarespace can manipulate the HTML code on their site directly, there are opportunities available for a malicious user to inject code that would log your information before it reaches our system. In addition, once in our system, website owners will have the opportunity to review and modify any information entered into their website. Since we do not have full control over how members run their individual sites, this privacy policy does not apply to any hosted Squarespace website that you do not own. You should check that you trust the owner of a particular website before submitting personally identifiable information on that site.
3032
31 **\- Server Logs**
33- **Server Logs**
3234
3335 When accessing web pages on the Squarespace.com domain, Squarespace may log your IP address, access URL, time of access, browser type, and referral URL in order to provide us with internal information regarding site traffic statistics. This information may also be used to identify users who are using the service for spam or other activity that is deemed in conflict with our Terms of Service. This information is used in the aggregate, and is never linked back to any personally identifiable information.
3436
352. ### Uses of Information
37### 2\. Uses of Information
3638
37 Squarespace collects the aforementioned personally identifiable information in order to provide you with a service that allows you to maintain an online presence. Various features in our website management system will, at your discretion, display your name, or adjust the date and time of events based on your locale. The Squarespace Website Manager interface will always give you an option before any piece of your personally identifiable information is presented on your website, and situations where information will be published is made clear in various spots in the interface (for example, your name is tied to welcome emails you send out from our system, and notice of this is given to you within the interface for that tool).
39Squarespace collects the aforementioned personally identifiable information in order to provide you with a service that allows you to maintain an online presence. Various features in our website management system will, at your discretion, display your name, or adjust the date and time of events based on your locale. The Squarespace Website Manager interface will always give you an option before any piece of your personally identifiable information is presented on your website, and situations where information will be published is made clear in various spots in the interface (for example, your name is tied to welcome emails you send out from our system, and notice of this is given to you within the interface for that tool).
3840
39 Squarespace also uses information collected through its service to send out notifications regarding service related issues (such as maintenance periods, billing problems, account expirations, and other items that may impact service). We do not send contact information unless the matter is deemed urgent, and most communication will occur through your Squarespace Website Manager interface.
41Squarespace also uses information collected through its Service to send out notifications regarding service related issues (such as maintenance periods, billing problems, account expirations, and other items that may impact service). We do not send contact information unless the matter is deemed urgent, and most communication will occur through your Squarespace Website Manager interface. We also may use your information to send you messages regarding new services or other products from Squarespace, but will not share this information with third parties for any marketing purposes.
4042
41 Information collected through our service logs is used only to identify potential cases of abuse and establish statistical information regarding website traffic. This statistical information is not aggregated in such a way that would identify any particular user of the system.
43Information collected through our service logs is used only to identify potential cases of abuse and establish statistical information regarding website traffic. This statistical information is not aggregated in such a way that would identify any particular user of the system.
4244
43 Squarespace, Inc. is the sole owner of information collected on http://www.squarespace.com/. Your information is never shared, leased or given to any third parties in ways other than disclosed in this privacy statement.
45Squarespace, Inc. is the sole owner of information collected on http://www.squarespace.com/. Your information is never shared, leased or given to any third parties in ways other than disclosed in this Privacy Policy.
4446
453. ### Information Security
47### 3\. Information Security
4648
47 We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that help us protect your data. This data is accessed only for the purposes specified in this privacy statement.
49We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps us to protect your data. This data is accessed only for the purposes specified in this privacy statement.
4850
49 If you have any questions about security on our website, you can [review our hosting FAQ](http://www.squarespace.com/the-platform/) or send us a support request using our [support system](http://www.squarespace.com/support/).
51If you have any questions about security on our website, you can review our hosting FAQ or send us a support request using our support system.
5052
514. ### Access to Personally Identifiable Information
53### 4\. Access to Personally Identifiable Information
5254
53 **\- Changing Information**
55- **Changing Information**
5456
5557 All information that Squarespace stores related to your account, including any subscription billing information, is accessible through your Squarespace Website Manager interface. You may use this interface to adjust your information at any time, and we encourage you to keep this information up to date so that your customer service requests and billing processes operate efficiently.
5658
57 **\- Removing Information**
59- **Removing Information**
5860
5961 To remove your personally identifiable information from our system, submit your account for deactivation. Your personal information will be removed immediately, though your actual login name will remain reserved on our system until re-collection. If you wish to only remove your billing subscription information, cancel your paid account. Both of these removals can be accessed through your Squarespace Website Manager interface.
6062
615. ### Communications from Squarespace, Inc.
63### 5\. Communications from Squarespace, Inc.
6264
63 **\- Service-related Announcements**
65- **Service-related Announcements**
6466
65 We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
67 We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
6668
67 **\- Customer Service**
69- **Other Messages**
6870
71 We may also send you messages from time to time about new features or services that we will offer to our users. You may opt-out of these communications at any time by clicking on the link at the bottom of our communications to you, or by changing your preferences in your profile.
72
73- **Customer Service**
74
6975 Upon issuing a customer support request to Squarespace, we may use your information and email address to contact you regarding your inquiry.
7076
716. ### Information Sharing and Disclosure
77### 6\. Information Sharing and Disclosure
7278
73 **\- Aggregate Information (non-personally identifiable)**
79- **Aggregate Information (non-personally identifiable)**
7480
75 We share aggregated demographic information about our user base with our advertisers. This information does not identify individual users. This information contains statistics related to traffic and the geographic location of our customers.
81 We share aggregated demographic information about our user base with our advertisers. This information does not identify individual users. This information contains statistics related to traffic and the geographic location of our customers. We also may share aggregated user information with third parties who help us to analyze our user base to improve the Service.
7682
7783 We do not link aggregate user data with personally identifiable information.
7884
797. ### Agents
85- **Personally Identifiable Information**
8086
81 **\- Credit Card Processing**
87 Squarespace employs third-party service providers to perform functions on our behalf. Examples include credit card processing, email service providers, analyzing data, providing customer service. These service providers have access to personal information needed to perform their functions, but may not use it for any other purposes.
8288
83 We will submit your billing information to our credit card processing agent for approval when you update your billing information, or place an order on our website. This company does not retain, share, store or use personally identifiable information for any purpose other than billing.
89 In the event of a business transfer or sale by Squarespace, customer information generally is one of the transferred business assets but remains subject to the commitments made in any pre-existing Privacy Policy (unless, of course, you consent otherwise).
8490
858. ### Choice/Opt-out
91 We may release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service; or protect the rights, property, or safety of Squarespace, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
8692
87 Only non-promotional service announcements, as described in the above section, will be issued without prior authorization.
93 Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
8894
89 Upon deactivating your Squarespace account, you will receive no further communication from us (service announcements included).
95### 7\. Log Files
9096
919. ### Log Files
97As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
9298
93 As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
99We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
94100
95 We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
101### 8\. Cookies
96102
97 We do not link this automatically-collected data to personally identifiable information.
103Like most websites, we use small bits of data called cookies stored on users' computers to simulate a continuous connection. Cookies let us 'remember' information about your preferences and passwords and allow you to move within our Service without reintroducing yourself. Members who disable cookies will not be able to use the Service, as they are required to maintain your login to our service within a browser session. Disabling cookies does not prevent you from accessing websites published under our system, though some features of those sites may be degraded.
98104
9910. ### Cookies
105These cookies can be tied back to personally identifiable information only in the event that you are logged in to our Service. If you are logged in to our Service, the cookies on your computer will uniquely identify your account within our system.
100106
101 Like most websites, we use small bits of data called cookies stored on users' computers to simulate a continuous connection. Cookies let us 'remember' information about your preferences and passwords and allow you to move within our Service without reintroducing yourself. Members who disable cookies will not be able to use Squarespace's services, as they are required to maintain your login to our service within a browser session. Disabling cookies does not prevent you from accessing websites published under our system, though some features of those sites may be degraded.
107This Privacy Policy covers the use of cookies by Squarespace, Inc. only and does not cover the use of cookies by any advertisers. See the 'Third Party Advertisers' section for more details.
102108
103 These cookies can be tied back to personally identifiable information only in the event that you are logged in to our service. If you are logged in to our service, the cookies on your computer will uniquely identify your account within our system.
109Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See Third Party Advertisers.
104110
105 This privacy statement covers the use of cookies by Squarespace, Inc. only and does not cover the use of cookies by any advertisers. See the 'Third Party Advertisers' section for more details.
111### 9\. Third Party Advertisers
106112
107 Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See ?Third Party Advertisers.?
113The ads appearing on this website are delivered to users by Google, our advertising partner. We do not share your personally identifiable information with Google to deploy these advertisements.
108114
10911. ### Third Party Advertisers
115For more information related to Google AdSense advertisements, please click here.
110116
111 The ads appearing on this website are delivered to users by Google, our advertising partner. We do not share your personally identifiable information with Google to deploy these advertisements.
117### 10\. Bulletin Boards/Chat Rooms/Member Websites
112118
113 For more information related to Google AdSense advertisements, [please click here](https://www.google.com/adsense/).
119If you use a bulletin board or chat room on this site, or on any Squarespace member website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
114120
11512. ### Bulletin Boards/Chat Rooms/Member Websites
121Certain information, such as your name and IP address are logged by our system when posting messages, and are made available to the owner of the website you are posting on. These items may be displayed to readers of the site you are posting on, depending on the settings of that particular site. If you would not like to have these details disclosed, refrain from posting messages to any Squarespace bulletin board or chat room.
116122
117 If you use a bulletin board or chat room on this site, or on any Squarespace member website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
123### 11\. Links to Other Sites
118124
119 Certain information, such as your name and ip address are logged by our system when posting messages, and are made available to the owner of the website you are posting on. These items may be displayed to readers of the site you are posting on, depending on the settings of that particular site. If you would not like to have these details disclosed, refrain from posting messages to any Squarespace bulletin board or chat room.
125This Website contains links to other sites that are not owned or controlled by Squarespace, Inc. Please be aware that we, Squarespace, Inc., are not responsible for the privacy practices of such other sites.
120126
12113. ### Links to Other Sites
127We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
122128
123 This website contains links to other sites that are not owned or controlled by Squarespace, Inc. Please be aware that we, Squarespace, Inc., are not responsible for the privacy practices of such other sites.
129This Privacy Policy applies only to information collected by this Website.
124130
125 We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
131### 12\. Business Transitions
126132
127 This privacy statement applies only to information collected by this website.
133In the event Squarespace, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
128134
12914. ### Business Transitions
135### 13\. Legal Disclaimer
130136
131 In the event Squarespace, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
137We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
132138
13315. ### Legal Disclaimer
139### 14\. Changes in this Privacy Statement
134140
135 We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
141If we decide to change our privacy policy, we will post those changes to this Privacy Policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
136142
13716. ### Changes in this Privacy Statement
143We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice within your Squarespace Website Manager interface.
138144
139 If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
145### 15\. Contact Us
140146
141 We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice within your Squarespace Website Manager interface.
147If you have any questions or suggestions regarding our privacy policy, please contact us by using our support system.
142148
14317. ### Contact Us
149**Squarespace is located at:**
150Squarespace Inc. 459 Broadway 5th Floor New York, NY 10013
144151
145 If you have any questions or suggestions regarding our privacy policy, please contact us by using our [support system](http://www.squarespace.com/support/).
146
147 Squarespace is located at:
148
149 Squarespace Inc.
150 187 Lafayette Street
151 4th Floor
152 New York, NY 10013
153
154 **All correspondence should be sent to:**
155
156 Squarespace Inc.
157 RE: Privacy Concern
158 P.O. Box 1875
159 New York, NY 10113
152**All correspondence should be sent to:**
153Squarespace Inc. RE: Privacy Concern \[privacy@squarespace.com\] P.O. Box 1875 New York, NY 10113