Squarespace Squarespace Privacy Policy changes — 20080610_rev01

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If you have questions or concerns regarding this statement, you should first contact the Squarespace, Inc. Privacy Department by sending an email to [privacy@squarespace.com](mailto:privacy@squarespace.com). If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at [http://www.truste.org/consumers/watchdog\_complaint.php.](http://www.truste.org/consumers/watchdog_complaint.php) TRUSTe will then serve as a liaison with the Website to resolve your concerns.

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The TRUSTe program covers only information that is collected through this Website, and does not cover information that may be collected through software downloaded from the site.

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Squarespace takes your privacy seriously. We will not sell, lease or exchange your personal data to third parties in ways other than described in this privacy policy. This Privacy Policy is a part of the Squarespace Terms of Service policy. By using Squarespace, including services available at the squarespace.com domains, users are using a service provided by Squarespace, Inc. and they agree to be bound by the Terms of Service and this Privacy Policy. Some terms may be defined in the Terms of Service. This Privacy Policy only addresses activities from our servers.

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1. Information Collection & Use **Registration**

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1. Information Collection & Use

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**\- Registration**

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The Squarespace service requires a login in order to provide you with a personalized account. During our account registration process, we will collect a login name, password, and an email address from you. You must provide all of this information in order to obtain an account. After completing our registration form, you will receive a welcome email describing your new Squarespace account, and how to access that account.

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**Account Subscriptions**

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**\- Account Subscriptions**

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If you choose to continue service with Squarespace via a paid account, Squarespace will collect personally identifiable information (credit card number, billing address, phone number) and keep this information on file in our secure server in order to process your recurring invoices. This information is only used to verify credit card authenticity, and issue invoices as per your service agreement. Upon discontinuation of Squarespace service, your information will be immediately destroyed on our billing system.

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If we are unable to process your subscription for a given month, this information, along with your account information, may be used to contact you.

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**Tell-A-Friend Tools**

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**\- Tell-A-Friend Tools**

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Squarespace provides a number of tools that will allow you to promote your website (or articles on your website) over email. Email addresses entered into these forms are not stored in our database, but may be stored in our system logs in text format to assist us in tracking down abusive users (users flooding the system), or using these tools for spamming. We will never contact addresses logged in this manner. The email sent through any of these mechanisms is a one time email only.

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**Hosted websites**

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**\- Hosted websites**

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Users hosting websites with Squarespace are given tools that may ask you to optionally enter your email address when making comments on their website, or contacting them through their website. Since users on Squarespace can manipulate the HTML code on their site directly, there are opportunities available for a malicious user to inject code that would log your information before it reaches our system. In addition, once in our system, website owners will have the opportunity to review and modify any information entered into their website. Since we do not have full control over how members run their individual sites, this privacy policy does not apply to any hosted Squarespace website that you do not own. You should check that you trust the owner of a particular website before submitting personally identifiable information on that site.

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**Server Logs**

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**\- Server Logs**

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When accessing web pages on the Squarespace.com domain, Squarespace may log your IP address, access URL, time of access, browser type, and referral URL in order to provide us with internal information regarding site traffic statistics. This information may also be used to identify users who are using the service for spam or other activity that is deemed in conflict with our Terms of Service. This information is used in the aggregate, and is never linked back to any personally identifiable information.

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2. Uses of Information

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Squarespace collects the aforementioned personally identifiable information in order to provide you with a service that allows you to maintain an online presence. Various features in our website management system will, at your discretion, display your name, or adjust the date and time of events based on your locale. The Squarespace Website Manager interface will always give you an option before any piece of your personally identifiable information is presented on your website, and situations where information will be published is made clear in various spots in the interface (for example, your name is tied to welcome emails you send out from our system, and notice of this is given to you within the interface for that tool).

 If you have questions or concerns regarding this statement, you should first contact the Squarespace, Inc. Privacy Department by sending an email to [privacy@squarespace.com](mailto:privacy@squarespace.com). If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at [http://www.truste.org/consumers/watchdog\_complaint.php.](http://www.truste.org/consumers/watchdog_complaint.php) TRUSTe will then serve as a liaison with the Website to resolve your concerns.
 The TRUSTe program covers only information that is collected through this Website, and does not cover information that may be collected through software downloaded from the site.
 Squarespace takes your privacy seriously. We will not sell, lease or exchange your personal data to third parties in ways other than described in this privacy policy. This Privacy Policy is a part of the Squarespace Terms of Service policy. By using Squarespace, including services available at the squarespace.com domains, users are using a service provided by Squarespace, Inc. and they agree to be bound by the Terms of Service and this Privacy Policy. Some terms may be defined in the Terms of Service. This Privacy Policy only addresses activities from our servers.
+. Information Collection & Use **Registration**
+. Information Collection & Use
+    **\- Registration**
     The Squarespace service requires a login in order to provide you with a personalized account. During our account registration process, we will collect a login name, password, and an email address from you. You must provide all of this information in order to obtain an account. After completing our registration form, you will receive a welcome email describing your new Squarespace account, and how to access that account.
+    **Account Subscriptions**
+    **\- Account Subscriptions**
     If you choose to continue service with Squarespace via a paid account, Squarespace will collect personally identifiable information (credit card number, billing address, phone number) and keep this information on file in our secure server in order to process your recurring invoices. This information is only used to verify credit card authenticity, and issue invoices as per your service agreement. Upon discontinuation of Squarespace service, your information will be immediately destroyed on our billing system.
     If we are unable to process your subscription for a given month, this information, along with your account information, may be used to contact you.
+    **Tell-A-Friend Tools**
+    **\- Tell-A-Friend Tools**
     Squarespace provides a number of tools that will allow you to promote your website (or articles on your website) over email. Email addresses entered into these forms are not stored in our database, but may be stored in our system logs in text format to assist us in tracking down abusive users (users flooding the system), or using these tools for spamming. We will never contact addresses logged in this manner. The email sent through any of these mechanisms is a one time email only.
+    **Hosted websites**
+    **\- Hosted websites**
     Users hosting websites with Squarespace are given tools that may ask you to optionally enter your email address when making comments on their website, or contacting them through their website. Since users on Squarespace can manipulate the HTML code on their site directly, there are opportunities available for a malicious user to inject code that would log your information before it reaches our system. In addition, once in our system, website owners will have the opportunity to review and modify any information entered into their website. Since we do not have full control over how members run their individual sites, this privacy policy does not apply to any hosted Squarespace website that you do not own. You should check that you trust the owner of a particular website before submitting personally identifiable information on that site.
+    **Server Logs**
+    **\- Server Logs**
     When accessing web pages on the Squarespace.com domain, Squarespace may log your IP address, access URL, time of access, browser type, and referral URL in order to provide us with internal information regarding site traffic statistics. This information may also be used to identify users who are using the service for spam or other activity that is deemed in conflict with our Terms of Service. This information is used in the aggregate, and is never linked back to any personally identifiable information.
 . Uses of Information
     Squarespace collects the aforementioned personally identifiable information in order to provide you with a service that allows you to maintain an online presence. Various features in our website management system will, at your discretion, display your name, or adjust the date and time of events based on your locale. The Squarespace Website Manager interface will always give you an option before any piece of your personally identifiable information is presented on your website, and situations where information will be published is made clear in various spots in the interface (for example, your name is tied to welcome emails you send out from our system, and notice of this is given to you within the interface for that tool).
 . Information Security
     We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that help us protect your data. This data is accessed only for the purposes specified in this privacy statement.
     If you have any questions about security on our website, you can [review our hosting FAQ](http://www.squarespace.com/reliability) or send us a support request using our [support system](http://www.squarespace.com/support/).
+. Access to Personally Identifiable Information **Changing Information**
+. Access to Personally Identifiable Information **\- Changing Information**
     All information that Squarespace stores related to your account, including any subscription billing information, is accessible through your Squarespace Website Manager interface. You may use this interface to adjust your information at any time, and we encourage you to keep this information up to date so that your customer service requests and billing processes operate efficiently.
+    **Removing Information**
+    **\- Removing Information**
     To remove your personally identifiable information from our system, submit your account for deactivation. Your personal information will be removed immediately, though your actual login name will remain reserved on our system until re-collection. If you wish to only remove your billing subscription information, cancel your paid account. Both of these removals can be accessed through your Squarespace Website Manager interface.
+. Communications from Squarespace, Inc. **Service-related Announcements**
+. Communications from Squarespace, Inc. **\- Service-related Announcements**
     We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
+    **Customer Service**
+    **\- Customer Service**
     Upon issuing a customer support request to Squarespace, we may use your information and email address to contact you regarding your inquiry.
+. Information Sharing and Disclosure **Aggregate Information (non-personally identifiable)**
+. Information Sharing and Disclosure **\- Aggregate Information (non-personally identifiable)**
     We share aggregated demographic information about our user base with our advertisers. This information does not identify individual users. This information contains statistics related to traffic and the geographic location of our customers.
     We do not link aggregate user data with personally identifiable information.
+. Agents **Credit Card Processing**
+. Agents **\- Credit Card Processing**
     We will submit your billing information to our credit card processing agent for approval when you update your billing information, or place an order on our website. This company does not retain, share, store or use personally identifiable information for any purpose other than billing.
 . Choice/Opt-out
     Only non-promotional service announcements, as described in the above section, will be issued without prior authorization.

Squarespace Privacy Policy

Full text changes — 20080312_rev01 to 20080610_rev01