Privacy Notice for Square Sellers and Website Visitors

DATED 2023-12-01 · VERSION 20231203_rev01 · COMPARED WITH 20231103_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20231103_rev01 to 20231203_rev01

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11**General**
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33## Privacy Notice for Square Sellers and Website Visitors
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5Last Updated: March 1, 2023
6Effective Date: April 1, 2023
5Effective Date: December 1, 2023
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87This Privacy Notice describes how your Square entity as indicated below ("Square," "we" and "us") collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you (whether you are a person acting as a sole proprietor or on behalf of another business entity) visit our website [(www.squareup.com)](https://squareup.com/us/en/legal/general/www.squareup.com) or apply or sign up for a Square account (collectively, "Services").
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109If you are a consumer shopping at a business that uses Square, please refer instead to the Privacy Notice available [here](https://squareup.com/us/en/legal/general/privacy-no-account). If you are a consumer shopping at a business that uses Square and you provide information to Square in order to receive a digital receipt and email marketing messages, and/or you have signed up to use Square Pay, please refer to the Privacy Notice available [here](https://squareup.com/us/en/legal/general/buyer-features).
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1211- If your Country of Residence is the United States, your Square entity is Block, Inc., 1455 Market Street, Suite 600, San Francisco, CA 94103, United States.
5251| **Types of Information
5352("Square Account Data")** | **Examples** |
5453| --- | --- |
5554| Financial Information | Bank account information and payment card numbers |
5655| Tax Information | Withholding allowances and tax filing status |
5756| Identity Information | Name, email address, postal address, signature, and phone number;
58Passport number, driver's license number, Social Security number, Taxpayer Identification number, or other government-issued identification number |
57Passport number, driver's license number, Social Security number, Taxpayer Identification number, or other government-issued identification number;
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59Where additional verification is required and where you choose to share such information, photo identification, such as your passport or driver's license, in combination with a photograph facial scan and biometrics extracted from such image or other documents proving your identity or place of residence, including financial account statements, phone or utility bills.
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61 |
5962| Any other data you give us | Information that you voluntarily provide to us, including your survey responses; participation in contests, promotions, or other prospective seller marketing forms or devices; suggestions for improvements; information disclosed to the chatbots that operate on our Services; referrals; or any other actions you perform on the Services. |
6063
6164Here is an explanation of what we do with the Square Account Data described above, i.e. how we use it and for what purposes, along with an explanation of the lawful basis that supports this use.
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6366| **How we use Square Account Data** | **Why we process Square Account Data** | **Legal Justification** |
6467| --- | --- | --- |
6568| When you make a request to receive information about Square or our products we collect Identity Information that you provide to us. | To respond to your request, including determining whether the Services are available in your country. | Pre-contract performance |
6669| We use your Identification Information and your Financial Information to go through our identity or account verification process and to enable you to authenticate into your account once it is created.
67We share your Identification Information with identity verification vendors to verify information that we collect. Our vendors cross-check the identity and financial data you give us. Your information is also screened against relevant sanctions watchlists.
70We share your Identification Information with identity verification vendors, including credit reporting agencies, wireless carriers, and others, to verify information that we collect. Our vendors cross-check the identity and financial data you give us. Your information is also screened against relevant sanctions watchlists.
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69 | To determine whether the Services are available in your country and to create your account with us and to meet our AML, "know your customer", background checking (see further below) and other compliance requirements. | Legal obligation. For example, "Know your Customer" and AML compliance requirements are governed by, among other laws, the Bank Secrecy Act (1970) (USA), the USA Patriot Act (2001) (USA), EU Directive 2015/849 (AMLD IV) on anti-money laundering and terrorist financing, EU Directive 2018/843 (AMLD V) on anti-money laundering and terrorist financing and EU Member State implementing legislation such as the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 (as amended) (Ireland). |
72 | To determine whether the Services are available in your country and to create your account with us and to meet our AML, "know your customer", background checking (see further below) and other compliance requirements. | Legal obligation. For example, "Know your Customer" and AML compliance requirements are governed by, among other laws, the Bank Secrecy Act (1970) (USA), the USA Patriot Act (2001) (USA), the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and associated regulations (S.C. 2000, Canada), EU Directive 2015/849 (AMLD IV) on anti-money laundering and terrorist financing, EU Directive 2018/843 (AMLD V) on anti-money laundering and terrorist financing and EU Member State implementing legislation such as the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 (as amended) (Ireland). |
7073| We use your Identification Information to deliver the information and support you request, including to deliver technical notices, security alerts, and support and administrative messages to you. We also use it to resolve disputes, collect payments or fees, and provide assistance for problems with our Services or your Square account. | To communicate with you to fulfill our obligations under the [Terms of Service](https://squareup.com/us/en/legal/general/ua). | Contractual performance |
7174| When you apply or sign up for a Square account or other Services, we collect all of the Square Account Data necessary to create your account and enable you to start fulfilling transactions. | To create and support your account with us, including displaying your transaction history including monthly account statements. | Contractual performance |
7275| We use your Identification Information to send you surveys and get your feedback about our Services. | To understand if the Services are helpful to you and to evaluate the effectiveness of any updates we provide. | Legitimate interest |
7376| We use your Identification Information to promote our products and Services to you. | To promote our products and services. | Legitimate interest or consent (where legally required for direct marketing contact). |
7477| When you provide feedback to us or answer our surveys. | To improve our services and to develop new products and services. | Legitimate interest |
7578| We use your Identification Information to personalise your use of our Services, for example, when you sign up for a Square account, we can associate certain information with your new account, such as information about other Square accounts you have had or currently have, and prior transactions you have made using our Services. | To improve your customer experience. | Legitimate interest and/or contractual performance. |
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132135Legal obligation (fraud or incident reporting)
133136
134137Legitimate interest (protect your account)
135138
136139 |
140| We may use your Commercial Information in connection with artificial intelligence technologies to generate personalized features for your business. | This enables us to provide the Services that you have requested that utilize these technologies. | Contract Performance |
137141| We collect your Internet or other electronic network activity information while you are using the Services using our website, web apps, and hardware and we combine this with your Profile Information. | This enables us to provide Services to you in compliance with regulatory obligations.
138142
139143This enables us to provide Services to identify any unusual activity on your account so as to detect and prevent fraud, and to debug and fix errors that impair how our Services function.
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141145 | Legal obligation (fraud or incident reporting)
142146
165169- Identity verification information.
166170- Information about any person or corporation with whom you have had, currently have, or may have a financial relationship.
167171
168172 |
169173| Credit, Compliance and Fraud Information |
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171- Account or credit-related information with any credit reporting agency or credit bureau, where lawful, and any person or corporation with whom you have had, currently have, or may have a financial relationship, including without limitation past, present, and future places of employment, financial institutions, and personal reporting agencies.
175- Account or credit-related information with any credit reporting agency or credit bureau, where lawful, and any person or corporation with whom you have had, currently have, or may have a financial relationship, including without limitation past, present, and future places of employment, financial institutions, wireless carriers, and personal reporting agencies.
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173177 |
174178
175179| **How we use External Data** | **Why we process External Data** | **Legal Justification** |
176180| --- | --- | --- |
177181| We collect Background Check Information about you from background check vendors and we process this information using our anti-fraud and risk management systems. | This helps us verify your identity, do a credit check, prevent fraud and assess risk. | Legal obligation Legitimate interest |