Square Money Transmitter Licenses (NMLS No. 942933)
20260729_rev01 · COMPARED WITH 20240403_rev01
Full text changes — 20240403_rev01 to 20260729_rev01
| 1 | **NMLS No. 942933** | |
| 2 | ||
| 3 | | **Jurisdiction** | **Regulatory Agency** | **License No.** | | |
| 4 | | --- | --- | --- | | |
| 5 | | **[Alabama]()** | Alabama Securities Commission | 484 | | |
| 6 | | **[Alaska]()** | Alaska Division of Banking & Securities | 10066 | | |
| 7 | | **[Arizona]()** | Arizona Department of Financial Institutions | 921062 | | |
| 8 | | **[Arkansas]()** | Arkansas Securities Department | 43357 | | |
| 9 | | **[California]()** | Department of Financial Protection and Innovation (DFPI) | 2458 | | |
| 10 | | **[Colorado]()** | Colorado Division of Banking | 500200 | | |
| 11 | | **[Connecticut]()** | Connecticut Department of Banking | MT-942933 | | |
| 12 | | **[Delaware]()** | Delaware Office of the State Bank Commissioner | 012262 | | |
| 13 | | **[District of Columbia]()** | District of Columbia Department of Consumer and Regulatory Affairs | MTR942933 | | |
| 14 | | **[Florida]()** | Florida Office of Financial Regulation | 48023 | | |
| 15 | | **[Georgia]()** | Georgia Department of Banking and Finance | 34769 | | |
| 16 | | **[Hawaii]()** | Hawaii Division of Financial Institutions | HIMT075 | | |
| 17 | | **[Idaho]()** | Idaho Department of Finance | MTL-137 | | |
| 18 | | **[Illinois]()** | Illinois Department of Financial and Professional Regulation | MT.0000232 | | |
| 19 | | **[Indiana]()** | Indiana Department of Financial Institutions | 23036 | | |
| 20 | | **[Iowa]()** | Iowa Division of Banking | 2012-0039 | | |
| 21 | | **[Kansas]()** | Kansas Office of the State Bank Commissioner | MT.0000037 | | |
| 22 | | **[Kentucky]()** | Kentucky Office of Financial Institutions | SC83894 | | |
| 23 | | **[Louisiana]()** | Louisiana Office of Financial Institutions (Money Transmission) | 391 | | |
| 24 | | **[Louisiana]()** | Louisiana Office of Financial Institutions (Virtual Currency Business Activity) | 942933 | | |
| 25 | | **[Maine]()** | Maine Office of Consumer and Credit Regulation | MD1481 | | |
| 26 | | **[Maryland]()** | Maryland State Bank Commissioner | 12-942933 | | |
| 27 | | **[Massachusetts]()** | Division of Banks | FT942933 | | |
| 28 | | **[Michigan]()** | Department of Insurance and Financial Services | MT0018382 | | |
| 29 | | **[Minnesota]()** | Minnesota Department of Commerce | MN-MT-52107 | | |
| 30 | | **[Mississippi]()** | Mississippi Department of Banking and Consumer Finance | 118 | | |
| 31 | | **[Missouri]()** | Missouri Division of Finance | MO-20-6767 | | |
| 32 | | **[Nebraska]()** | Nebraska Department of Banking and Finance | MT.0001017-M | | |
| 33 | | **[Nevada]()** | Nevada Department of Business And Industry | MT11014 | | |
| 34 | | **[New Hampshire]()** | New Hampshire Banking Department | 17505-MT | | |
| 35 | | **[New Jersey]()** | New Jersey Department of Banking and Insurance | 1200456 | | |
| 36 | | **[New Mexico]()** | New Mexico Financial Institutions Division | | | |
| 37 | | **[New York]()** | New York Department of Financial Services (Money Transmission) | 104921 | | |
| 38 | | **[New York]()** | New York Department of Financial Services (Virtual Currency) | 122486 | | |
| 39 | | **[North Carolina]()** | North Carolina Banking Commission | 154329 | | |
| 40 | | **[North Dakota]()** | North Dakota Department of Financial Institutions | MT102440 | | |
| 41 | | **[Ohio]()** | Ohio Department of Commerce | OHMT076 | | |
| 42 | | **[Oklahoma]()** | Oklahoma Banking Department | OKDOB001 | | |
| 43 | | **[Oregon]()** | Oregon Department of Insurance and Finance | MTX-30123 | | |
| 44 | | **[Pennsylvania]()** | Pennsylvania Department of Banking and Securities | 38547 | | |
| 45 | | **[Rhode Island]()** | Rhode Island Department of Business Regulation | 20203992CT | | |
| 46 | | **[South Carolina]()** | Money Services Division of the South Carolina Attorney General's Office | | | |
| 47 | | **[South Dakota]()** | South Dakota Division of Banking | MT.2066 | | |
| 48 | | **[Tennessee]()** | Tennessee Department of Financial Institutions | 157 | | |
| 49 | | **[Texas\*]()** | Texas Department of Banking | 3077 | | |
| 50 | | **[Utah]()** | Utah Department of Financial Institutions | 93 | | |
| 51 | | **[Vermont]()** | Vermont Department of Banking, Insurance, Securities and Health Care Administration | 100-048 | | |
| 52 | | **[Virginia]()** | Virginia Bureau of Financial Institutions | MO-268 | | |
| 53 | | **[Washington]()** | Washington Department of Financial Institutions | 550-MT-71858 | | |
| 54 | | **[West Virginia]()** | West Virginia Division of Banking | WVMT-942933 | | |
| 55 | | **[Wyoming]()** | Wyoming Department of Audit - Division of Banking | 7180 | | |
| 56 | ||
| 57 | \* Texas customers [click here]() for information about filing complaints about our money transmission products or services. | |
| 58 | ||
| 59 | - * * | |
| 60 | ||
| 61 | #### Alabama | |
| 62 | ||
| 63 | To submit a complaint, contact: | |
| 64 | ||
| 65 | [Alabama Securities Commission](https://asc.alabama.gov/complaints.aspx) | |
| 66 | Enforcement Division | |
| 67 | P.O. Box 304700 | |
| 68 | Montgomery, AL 36130-4700 | |
| 69 | ||
| 70 | 1-800-222-1253 | |
| 71 | [asc@asc.alabama.gov](mailto:asc@asc.alabama.gov) | |
| 72 | ||
| 73 | - * * | |
| 74 | ||
| 75 | #### Alaska | |
| 76 | ||
| 77 | ###### Alaska Division of Banking & Securities | |
| 78 | ||
| 79 | **For Alaska Residents Only:** | |
| 80 | ||
| 81 | If your issue is unresolved by Block 1-800-969-1940, please submit formal complaints with the State of Alaska, Division of Banking & Securities. | |
| 82 | ||
| 83 | Please download the form here: [https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf](https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf) | |
| 84 | ||
| 85 | Submit formal complaint form with supporting documents: | |
| 86 | ||
| 87 | Division of Banking & Securities | |
| 88 | P.O. Box 110807 | |
| 89 | Juneau, AK 99811-0807 | |
| 90 | ||
| 91 | If you are an Alaska resident with questions regarding formal complaints, please email us at [dbs.licensing@alaska.gov](mailto:dbs.licensing@alaska.gov) or call Nine Zero Seven Four Six Five Two Five Two One. | |
| 92 | ||
| 93 | - * * | |
| 94 | ||
| 95 | #### Arizona | |
| 96 | ||
| 97 | ###### Arizona Department of Financial Institutions | |
| 98 | ||
| 99 | To file a complaint, contact: | |
| 100 | ||
| 101 | [Arizona Department of Financial Institutions](https://dfi.az.gov/complaints) | |
| 102 | 100 N 15th Ave Suite 261 | |
| 103 | Phoenix, AZ 85007 | |
| 104 | ||
| 105 | Tel: 602-771-2800 | |
| 106 | ||
| 107 | - * * | |
| 108 | ||
| 109 | #### Arkansas | |
| 110 | ||
| 111 | ###### Arkansas Securities Department | |
| 112 | ||
| 113 | To file a complaint, contact: | |
| 114 | ||
| 115 | [Arkansas Securities Department](http://www.securities.arkansas.gov/page/364/money-services-how-to-file-a-complaint) | |
| 116 | #1 Commerce Way, Suite 402 | |
| 117 | Little Rock, Arkansas 72202 | |
| 118 | ||
| 119 | Tel: (501) 324-9260 | |
| 120 | [ASDInfo@arkansas.gov](mailto:ASDInfo@arkansas.gov) | |
| 121 | ||
| 122 | - * * | |
| 123 | ||
| 124 | #### California | |
| 125 | ||
| 126 | ###### Department of Financial Protection and Innovation (DFPI) | |
| 127 | ||
| 128 | If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, [1-866-275-2677](tel:+18662752677), by email at [consumer.services@dfpi.ca.gov](mailto:consumer.services@dfpi.ca.gov), or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834. | |
| 129 | ||
| 130 | - * * | |
| 131 | ||
| 132 | #### Colorado | |
| 133 | ||
| 134 | ###### Colorado Division of Banking | |
| 135 | ||
| 136 | CUSTOMER NOTICE | |
| 137 | ||
| 138 | Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes. | |
| 139 | ||
| 140 | If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT: | |
| 141 | ||
| 142 | - You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. | |
| 143 | - If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER - THE COMPANY THAT SENT YOUR MONEY: | |
| 144 | ||
| 145 | _All complaints must be submitted in writing_. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: | |
| 146 | ||
| 147 | Colorado Division of Banking | |
| 148 | 1560 Broadway, Suite 975 | |
| 149 | Denver, CO 80202 | |
| 150 | Email: [DORA\_BankingWebsite@state.co.us](mailto:DORA_BankingWebsite@state.co.us) | |
| 151 | Website: [www.dora.colorado.gov/dob](https://banking.colorado.gov/consumers/file-a-complaint) | |
| 152 | ||
| 153 | - * * | |
| 154 | ||
| 155 | #### Connecticut | |
| 156 | ||
| 157 | ###### Connecticut Department of Banking Consumer Credit Division | |
| 158 | ||
| 159 | To file a complaint, contact: | |
| 160 | ||
| 161 | [Connecticut Department of Banking Consumer Credit Division](https://portal.ct.gov/DOB/Consumer/Consumer-Complaints/Money-Transmitter) | |
| 162 | 260 Constitution Plaza | |
| 163 | Hartford, CT 06103-1800 | |
| 164 | ||
| 165 | Tel: 860-240-8170 | |
| 166 | [banking.complaints@ct.gov](mailto:banking.complaints@ct.gov) | |
| 167 | ||
| 168 | - * * | |
| 169 | ||
| 170 | #### Delaware | |
| 171 | ||
| 172 | ###### Delaware Office of the State Bank Commissioner | |
| 173 | ||
| 174 | To file a complaint, contact: | |
| 175 | ||
| 176 | [Delaware Office of the State Bank Commissioner](https://banking.delaware.gov/consumer-complaints/) | |
| 177 | 1110 Forrest Avenue | |
| 178 | Dover, DE 19904 | |
| 179 | Attention: Compliance | |
| 180 | ||
| 181 | (302) 739-4235 or (302) 577-6722 | |
| 182 | ||
| 183 | - * * | |
| 184 | ||
| 185 | #### District of Columbia | |
| 186 | ||
| 187 | ###### District of Columbia Department of Insurance, Securities and Banking | |
| 188 | ||
| 189 | To file a complaint, contact: | |
| 190 | ||
| 191 | [District of Columbia Department of Insurance, Securities and Banking](https://disb.dc.gov/service/file-complaint-or-report-fraud) | |
| 192 | 1050 First Street, NE, 801 | |
| 193 | Washington, DC 20002 | |
| 194 | ||
| 195 | Tel: (202) 727-8000 | |
| 196 | ||
| 197 | - * * | |
| 198 | ||
| 199 | #### Florida | |
| 200 | ||
| 201 | ###### Florida Office of Financial Regulation | |
| 202 | ||
| 203 | For complaints directly to the Florida Office of Financial Regulation, please send correspondence to: | |
| 204 | ||
| 205 | [Florida Office of Financial Regulation](https://www.flofr.com/sitePages/fileacomplaint.htm) | |
| 206 | 200 E. Gaines Street | |
| 207 | Tallahassee, FL 32399-0376 | |
| 208 | ||
| 209 | Tel: [1-800-848-3792](tel:+18008483792) | |
| 210 | ||
| 211 | - * * | |
| 212 | ||
| 213 | #### Georgia | |
| 214 | ||
| 215 | ###### Georgia Department of Banking and Finance | |
| 216 | ||
| 217 | For consumer resources, see: | |
| 218 | ||
| 219 | [Georgia Department of Banking and Finance](https://dbf.georgia.gov/consumer-resources) | |
| 220 | ||
| 221 | - * * | |
| 222 | ||
| 223 | #### Hawaii | |
| 224 | ||
| 225 | ###### Hawaii Department of Commerce and Consumer Affairs | |
| 226 | ||
| 227 | To file a complaint, contact: | |
| 228 | ||
| 229 | [Hawaii Department of Commerce and Consumer Affairs](http://cca.hawaii.gov/rico/file-a-complaint/) | |
| 230 | Regulated Industries Complaint Office | |
| 231 | State Office Tower | |
| 232 | Leiopapa a Kamehameha Building | |
| 233 | 235 S. Beretania St., 9th Floor | |
| 234 | Honolulu, Hawaii 96813 | |
| 235 | ||
| 236 | Tel: 808-587-4272 | |
| 237 | ||
| 238 | - * * | |
| 239 | ||
| 240 | #### Idaho | |
| 241 | ||
| 242 | ###### Idaho Department of Finance | |
| 243 | ||
| 244 | To file a complaint, contact: | |
| 245 | ||
| 246 | [Idaho Department of Finance](https://www.finance.idaho.gov/complaints/) | |
| 247 | 800 Park Blvd, Suite 200 | |
| 248 | Boise, ID 83712 | |
| 249 | ||
| 250 | Tel: 208-332-8000 | |
| 251 | ||
| 252 | - * * | |
| 253 | ||
| 254 | #### Illinois | |
| 255 | ||
| 256 | ###### Illinois Department of Financial and Professional Regulation | |
| 257 | ||
| 258 | For consumer complaints, please contact: | |
| 259 | ||
| 260 | [Illinois Department of Financial and Professional Regulation](https://www.idfpr.com/admin/DFI/DFIcomplaint.asp) | |
| 261 | Division of Financial Institutions | |
| 262 | 320 W. Washington | |
| 263 | Springfield, IL 62786 | |
| 264 | ||
| 265 | Tel: [1-888-473-4858](tel:+188884734858) | |
| 266 | ||
| 267 | - * * | |
| 268 | ||
| 269 | #### Indiana | |
| 270 | ||
| 271 | ###### Indiana Department of Financial Institutions | |
| 272 | ||
| 273 | Block, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions. | |
| 274 | ||
| 275 | To file a complaint, contact: | |
| 276 | ||
| 277 | [Indiana Department of Finance](https://www.in.gov/dfi/files/Complaint%20Form%202016-10.pdf) | |
| 278 | 30 South Meridian Street, Suite 300 | |
| 279 | Indianapolis, Indiana 46204 | |
| 280 | ||
| 281 | Tel: 800-382-4880 | |
| 282 | [dficomplaints@dfi.in.gov](mailto:dficomplaints@dfi.in.gov) | |
| 283 | ||
| 284 | - * * | |
| 285 | ||
| 286 | #### Iowa | |
| 287 | ||
| 288 | ###### Iowa Division of Banking | |
| 289 | ||
| 290 | To file a complaint, contact: | |
| 291 | ||
| 292 | [Iowa Division of Banking](https://www.idob.state.ia.us/bank/docs/comscomp.aspx) | |
| 293 | 200 East Grand Avenue, Suite 300 | |
| 294 | Des Moines, IA 50309-1827 | |
| 295 | ||
| 296 | Tel: 515-281-4014 | |
| 297 | ||
| 298 | - * * | |
| 299 | ||
| 300 | #### Kansas | |
| 301 | ||
| 302 | ###### Kansas Office of the State Bank Commissioner | |
| 303 | ||
| 304 | To file a complaint, contact: | |
| 305 | ||
| 306 | [Kansas Office of the State Bank Commissioner](https://www.osbckansas.org/consumers/file-a-complaint/) | |
| 307 | Attn: Consumer Affairs | |
| 308 | 700 SW Jackson, Suite 300 | |
| 309 | Topeka, KS 66603 | |
| 310 | ||
| 311 | [complaints@osbckansas.org](mailto:complaints@osbckansas.org) | |
| 312 | ||
| 313 | - * * | |
| 314 | ||
| 315 | #### Kentucky | |
| 316 | ||
| 317 | ###### Kentucky Department of Financial Institutions | |
| 318 | ||
| 319 | To file a complaint, contact: | |
| 320 | ||
| 321 | [Kentucky Department of Financial Institutions](https://kfi.ky.gov/newstatic_Info.aspx) | |
| 322 | Attention: Complaint Submission | |
| 323 | 500 Mero Street, 2SW19 | |
| 324 | Frankfort, KY 40601 | |
| 325 | ||
| 326 | Tel: (800) 223-2579 | |
| 327 | ||
| 328 | - * * | |
| 329 | ||
| 330 | #### Louisiana | |
| 331 | ||
| 332 | ###### Louisiana Office of Financial Institutions | |
| 333 | ||
| 334 | To file a complaint, contact: | |
| 335 | ||
| 336 | [Louisiana Office of Financial Institutions](http://www.ofi.state.la.us/) | |
| 337 | Post Office Box 94095 | |
| 338 | Baton Rouge, LA 70804-9095 | |
| 339 | ||
| 340 | Tel: (225) 925-4660 [complaints@ofi.la.gov](mailto:complaints@ofi.la.gov) | |
| 341 | ||
| 342 | - * * | |
| 343 | ||
| 344 | #### Maine | |
| 345 | ||
| 346 | ###### Department of Professional & Financial Regulation | |
| 347 | ||
| 348 | To file a complaint, contact: | |
| 349 | ||
| 350 | [Department of Professional & Financial Regulation | |
| 351 | Bureau of Consumer Credit Protection](https://www.maine.gov/pfr/consumercredit/complaint.htm) | |
| 352 | 35 State House Station | |
| 353 | Augusta, Maine 04333 | |
| 354 | ||
| 355 | Tel: 800-DEBT LAW (800-332-8529) | |
| 356 | ||
| 357 | - * * | |
| 358 | ||
| 359 | #### Maryland | |
| 360 | ||
| 361 | ###### Maryland State Bank Commissioner | |
| 362 | ||
| 363 | The [Commissioner of Financial Regulation for the State of Maryland](https://www.dllr.state.md.us/finance/consumers/frcomplaints.shtml) will accept all questions or complaints from Maryland residents regarding Block, Inc., Maryland License No. 12-942933, at: | |
| 364 | ||
| 365 | 500 North Calvert Street, Suite 402 | |
| 366 | Baltimore, MD 21202 | |
| 367 | ||
| 368 | Tel: 1-888-784-0136 | |
| 369 | ||
| 370 | - * * | |
| 371 | ||
| 372 | #### Massachusetts | |
| 373 | ||
| 374 | ###### Commonwealth of Massachusetts Division of Banks | |
| 375 | ||
| 376 | To file a complaint, contact: | |
| 377 | ||
| 378 | [Commonwealth of Massachusetts Division of Banks](https://www.mass.gov/banking-complaints) | |
| 379 | Attn: Consumer Assistance Unit | |
| 380 | 1000 Washington Street, 10th Floor | |
| 381 | Boston, Massachusetts 02118-6400 | |
| 382 | ||
| 383 | Tel: (800) 495-BANK (2265) | |
| 384 | ||
| 385 | - * * | |
| 386 | ||
| 387 | #### Michigan | |
| 388 | ||
| 389 | ###### Michigan Department of Insurance and Financial Services (DIFS) | |
| 390 | ||
| 391 | To file a complaint, contact: | |
| 392 | ||
| 393 | [Michigan Department of Insurance and Financial Services (DIFS)](https://www.michigan.gov/difs/0,5269,7-303-12902_12907---,00.html) | |
| 394 | Office of Consumer Services | |
| 395 | PO Box 30220 | |
| 396 | Lansing, MI 48909-7720 | |
| 397 | ||
| 398 | [difscomplaints@michigan.gov](mailto:difscomplaints@michigan.gov) | |
| 399 | ||
| 400 | - * * | |
| 401 | ||
| 402 | #### Minnesota | |
| 403 | ||
| 404 | ###### Minnesota Department of Commerce | |
| 405 | ||
| 406 | To file a complaint, contact: | |
| 407 | ||
| 408 | [Minnesota Department of Commerce](https://mn.gov/commerce/consumers/file-a-complaint/complaints/) | |
| 409 | 85 7th Place East, Suite 280 | |
| 410 | Saint Paul, MN 55101 | |
| 411 | ||
| 412 | Tel: 800-657-3602 | |
| 413 | [consumer.protection@state.mn.us](mailto:consumer.protection@state.mn.us) | |
| 414 | ||
| 415 | - * * | |
| 416 | ||
| 417 | #### Mississippi | |
| 418 | ||
| 419 | ###### Mississippi Department of Banking & Consumer Finance { | |
| 420 | ||
| 421 | To file a complaint, contact: | |
| 422 | ||
| 423 | [Mississippi Department of Banking & Consumer Finance](https://dbcf.ms.gov/complaint-form/) | |
| 424 | P.O. Box 12129 | |
| 425 | Jackson, MS 39236-2129 | |
| 426 | ||
| 427 | Tel: 601-321-6901 | |
| 428 | ||
| 429 | - * * | |
| 430 | ||
| 431 | #### Missouri | |
| 432 | ||
| 433 | ###### Missouri Division of Finance | |
| 434 | ||
| 435 | To file a complaint, contact: | |
| 436 | ||
| 437 | [Missouri Division of Finance](https://finance.mo.gov/consumers/consumer_complaint.php) | |
| 438 | PO Box 716 | |
| 439 | Jefferson City, MO 65102-0716 | |
| 440 | ||
| 441 | Tel: 573-751-3242 [finance@dof.mo.gov](mailto:finance@dof.mo.gov) | |
| 442 | ||
| 443 | - * * | |
| 444 | ||
| 445 | #### Nebraska | |
| 446 | ||
| 447 | ###### Nebraska Department of Banking and Finance | |
| 448 | ||
| 449 | To file a complaint, contact: | |
| 450 | ||
| 451 | [Nebraska Department of Banking and Finance](https://ndbf.nebraska.gov/consumers/complaints) | |
| 452 | PO Box 95006 | |
| 453 | 1526 K St #300 | |
| 454 | Lincoln, NE 68508 | |
| 455 | ||
| 456 | Tel: (877) 471-3445 | |
| 457 | ||
| 458 | - * * | |
| 459 | ||
| 460 | #### Nevada | |
| 461 | ||
| 462 | ###### State of Nevada Department of Business and Industry | |
| 463 | ||
| 464 | To file a complaint, contact: | |
| 465 | ||
| 466 | [State of Nevada Department of Business and Industry | |
| 467 | Financial Institutions Division](https://fid.nv.gov/Resources/Resources/) | |
| 468 | 3300 W Sahara Avenue Suite 250 | |
| 469 | Las Vegas, NV 89102 | |
| 470 | ||
| 471 | Tel: (866) 858-8951 | |
| 472 | [FIDComplaints@fid.state.nv.us](mailto:FIDComplaints@fid.state.nv.us) | |
| 473 | ||
| 474 | - * * | |
| 475 | ||
| 476 | #### New Hampshire | |
| 477 | ||
| 478 | ###### State of New Hampshire Banking Department | |
| 479 | ||
| 480 | To file a complaint, contact: | |
| 481 | ||
| 482 | [State of New Hampshire Banking Department](https://www.nh.gov/banking/consumer-assistance/complaint.htm) | |
| 483 | 53 Regional Drive, Suite 200 | |
| 484 | Concord NH 03301 | |
| 485 | ||
| 486 | Tel: 1-800-735-2964 [legal@banking.nh.gov](mailto:legal@banking.nh.gov) | |
| 487 | ||
| 488 | - * * | |
| 489 | ||
| 490 | #### New Jersey | |
| 491 | ||
| 492 | ###### New Jersey Division of Banking and Insurance | |
| 493 | ||
| 494 | To file a complaint, contact: | |
| 495 | ||
| 496 | [New Jersey Division of Banking and Insurance](https://www.state.nj.us/dobi/consumer.htm) | |
| 497 | PO Box 471 | |
| 498 | Trenton, NJ 08625-0471 | |
| 499 | ||
| 500 | Tel: 1-800-446-7467 | |
| 501 | ||
| 502 | - * * | |
| 503 | ||
| 504 | #### New Mexico | |
| 505 | ||
| 506 | ###### New Mexico Regulation and Licensing Department Financial Institutions | |
| 507 | ||
| 508 | To file a complaint, contact: | |
| 509 | ||
| 510 | [New Mexico Regulation and Licensing Department | |
| 511 | Financial Institutions Division](http://www.rld.state.nm.us/financialinstitutions/File_a_Complaint.aspx) | |
| 512 | P.O. Box 25101 | |
| 513 | Santa Fe, NM 87504-5101 | |
| 514 | ||
| 515 | #### New York | |
| 516 | ||
| 517 | ###### New York Department of Financial Services | |
| 518 | ||
| 519 | Block, Inc. is licensed and regulated as a money transmitter and virtual currency business activity provider by the New York State Department of Financial Services. New York customers can direct unresolved complaints to: | |
| 520 | ||
| 521 | Consumer Assistance Unit | |
| 522 | NYS Department of Financial Services | |
| 523 | One Commerce Plaza | |
| 524 | Albany, NY 12257 | |
| 525 | ||
| 526 | Tel: [1-877-BANK-NYS](tel:+18772265697) ([1-877-226-5697](tel:+18772265697)) | |
| 527 | Website: [http://www.dfs.ny.gov/consumer/fileacomplaint.htm](http://www.dfs.ny.gov/consumer/fileacomplaint.htm) | |
| 528 | ||
| 529 | - * * | |
| 530 | ||
| 531 | #### North Carolina | |
| 532 | ||
| 533 | ###### North Carolina Office of the Commissioner of Banks | |
| 534 | ||
| 535 | To file a complaint, contact: | |
| 536 | ||
| 537 | [North Carolina Office of the Commissioner of Banks](https://www.nccob.org/Public/ConsumerInformation/Complaints/CIFileComplaint.aspx) | |
| 538 | 4309 Mail Service Center | |
| 539 | Raleigh, NC 27699-4309 | |
| 540 | ||
| 541 | Tel: 919-733-3016 | |
| 542 | ||
| 543 | - * * | |
| 544 | ||
| 545 | #### North Dakota | |
| 546 | ||
| 547 | ###### North Dakota Department of Financial Institutions | |
| 548 | ||
| 549 | To file a complaint, contact: | |
| 550 | ||
| 551 | [North Dakota Department of Financial Institutions](https://www.nd.gov/dfi/file-complaint) | |
| 552 | 2000 Schafer Street, Suite G | |
| 553 | Bismarck, ND 58501-1204 | |
| 554 | ||
| 555 | Tel: (701) 328-9933 | |
| 556 | [dfi@nd.gov](mailto:dfi@nd.gov) | |
| 557 | ||
| 558 | - * * | |
| 559 | ||
| 560 | #### Ohio | |
| 561 | ||
| 562 | ###### Ohio Department of Commerce Division of Financial Institutions | |
| 563 | ||
| 564 | To file a complaint, contact: | |
| 565 | ||
| 566 | [Ohio Department of Commerce Division of Financial Institutions](https://www.com.ohio.gov/fiin/ConsumerAffairsResources.aspx) | |
| 567 | 77 South High Street | |
| 568 | 21st Floor Columbus, OH 43215-6120 | |
| 569 | ||
| 570 | Tel: (614) 728-8400 | |
| 571 | ||
| 572 | - * * | |
| 573 | ||
| 574 | #### Oklahoma | |
| 575 | ||
| 576 | ###### Oklahoma State Banking Department | |
| 577 | ||
| 578 | To file a complaint, contact: | |
| 579 | ||
| 580 | [Oklahoma State Banking Department](https://banking.ok.gov/money-transmission-company) | |
| 581 | 2900 North Lincoln Boulevard | |
| 582 | Oklahoma City, Oklahoma 73105 | |
| 583 | ||
| 584 | Tel: 405-521-2782 | |
| 585 | ||
| 586 | - * * | |
| 587 | ||
| 588 | #### Oregon | |
| 589 | ||
| 590 | ###### Oregon Division of Financial Regulation | |
| 591 | ||
| 592 | To file a complaint, contact: | |
| 593 | ||
| 594 | [Oregon Division of Financial Regulation](https://dfr.oregon.gov/help/complaints-licenses/Pages/complaint-information.aspx) | |
| 595 | PO Box 14480 | |
| 596 | Salem, OR 97309-0405 | |
| 597 | ||
| 598 | Tel: 888-877-4894 | |
| 599 | [dcbs.dfcsmail@state.or.us](mailto:dcbs.dfcsmail@state.or.us) | |
| 600 | ||
| 601 | - * * | |
| 602 | ||
| 603 | #### Pennsylvania | |
| 604 | ||
| 605 | ###### Pennsylvania Department of Banking and Securities (DoBS) | |
| 606 | ||
| 607 | To file a complaint, contact: | |
| 608 | ||
| 609 | [Pennsylvania Department of Banking and Securities (DoBS) | |
| 610 | Consumer Services Office](https://www.dobs.pa.gov/Consumers/Pages/File-a-Complaint.aspx) | |
| 611 | 17 N. 2nd Street, Suite 1300 | |
| 612 | Harrisburg, PA 17101 | |
| 613 | ||
| 614 | Tel: 1.800.PA.BANKS or (1.800.600.0007) | |
| 615 | ||
| 616 | - * * | |
| 617 | ||
| 618 | #### Rhode Island | |
| 619 | ||
| 620 | ###### State of Rhode Island Department of Business Regulation | |
| 621 | ||
| 622 | To file a complaint, contact: | |
| 623 | ||
| 624 | [State of Rhode Island Department of Business Regulation | |
| 625 | Division of Banking](https://dbr.ri.gov/divisions/banking/complaint.php) | |
| 626 | 1511 Pontiac Avenue, Bldg 68-2 | |
| 627 | Cranston, RI 02920 | |
| 628 | ||
| 629 | Tel: (401) 462-9500 | |
| 630 | ||
| 631 | - * * | |
| 632 | ||
| 633 | #### South Carolina | |
| 634 | ||
| 635 | ###### South Carolina Department of Consumer Affairs | |
| 636 | ||
| 637 | To file a complaint, contact: | |
| 638 | ||
| 639 | [South Carolina Department of Consumer Affairs](http://consumer.sc.gov/consumer-resources/consumer-complaints) | |
| 640 | PO Box 5757 | |
| 641 | Columbia, SC 29250 | |
| 642 | ||
| 643 | (800) 922-1594 | |
| 644 | [scdca@scconsumer.gov](mailto:scdca@scconsumer.gov) | |
| 645 | ||
| 646 | - * * | |
| 647 | ||
| 648 | #### Tennessee | |
| 649 | ||
| 650 | ###### Tennessee Department of Financial Institutions | |
| 651 | ||
| 652 | To file a complaint, contact: | |
| 653 | ||
| 654 | [Tennessee Department of Financial Institutions](https://www.tn.gov/tdfi/tdfi-how-do-i/file-a-complaint.html) | |
| 655 | Tennessee Tower 26th Floor | |
| 656 | 312 Rosa L. Parks Avenue | |
| 657 | Nashville, TN 37243 | |
| 658 | ||
| 659 | Tel: 1-800-778-4215 | |
| 660 | ||
| 661 | - * * | |
| 662 | ||
| 663 | #### Texas | |
| 664 | ||
| 665 | ###### Texas Department of Banking | |
| 666 | ||
| 667 | After first [contacting Block, Inc. either online](https://squareup.com/help/us/en/contact) or by phone at [1-800-969-1940](tel:+18009691940), if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: | |
| 668 | ||
| 669 | Texas Department of Banking | |
| 670 | 2601 North Lamar Boulevard | |
| 671 | Austin, Texas 78705 | |
| 672 | ||
| 673 | Tel: [1-877-276-5554](tel:+18772765554) | |
| 674 | Website: [http://www.dob.texas.gov/](http://www.dob.texas.gov/) | |
| 675 | ||
| 676 | - * * | |
| 677 | ||
| 678 | #### Utah | |
| 679 | ||
| 680 | ###### Utah Department of Financial Institutions | |
| 681 | ||
| 682 | To file a complaint, contact: | |
| 683 | ||
| 684 | [Utah Department of Financial Institutions](https://dfi.utah.gov/resources/helpful-links/file-a-complaint/) | |
| 685 | P.O. Box 146800 | |
| 686 | Salt Lake City, Utah 84114-6800 | |
| 687 | ||
| 688 | Tel: 801-538-8834 | |
| 689 | [complaints.dfi@utah.gov](mailto:complaints.dfi@utah.gov) | |
| 690 | ||
| 691 | - * * | |
| 692 | ||
| 693 | #### Vermont | |
| 694 | ||
| 695 | ###### State of Vermont Department of Financial Regulation | |
| 696 | ||
| 697 | To file a complaint, contact: | |
| 698 | ||
| 699 | [State of Vermont Department of Financial Regulation](https://dfr.vermont.gov/consumers/file-complaint/banking) | |
| 700 | 89 Main Street | |
| 701 | Montpelier, VT 05620-3101 | |
| 702 | ||
| 703 | Tel: (888) 568-4547 | |
| 704 | [dfr.bnkconsumer@vermont.gov](mailto:dfr.bnkconsumer@vermont.gov) | |
| 705 | ||
| 706 | - * * | |
| 707 | ||
| 708 | #### Virginia | |
| 709 | ||
| 710 | ###### Virginia Bureau of Financial Institutions | |
| 711 | ||
| 712 | To file a complaint, contact: | |
| 713 | ||
| 714 | [Virginia Bureau of Financial Institutions](https://www.scc.virginia.gov/pages/File-a-Financial-Complaint) | |
| 715 | Post Office Box 640 | |
| 716 | Richmond, VA 23218-0640 | |
| 717 | ||
| 718 | Tel: (804) 371-9657 | |
| 719 | [BFIQuestions@scc.virginia.gov](mailto:BFIQuestions@scc.virginia.gov) | |
| 720 | ||
| 721 | - * * | |
| 722 | ||
| 723 | #### Washington | |
| 724 | ||
| 725 | ###### Washington State Department of Financial Institutions | |
| 726 | ||
| 727 | To file a complaint, contact: | |
| 728 | ||
| 729 | [Washington State Department of Financial Institutions](https://dfi.wa.gov/consumers/money-services-complaint) | |
| 730 | Division of Consumer Services | |
| 731 | P.O. Box 41200 | |
| 732 | Olympia, WA 98504-1200 | |
| 733 | ||
| 734 | Tel: 1-877-RING DFI (1-877-746-4334) | |
| 735 | [CSEnforceComplaints@dfi.wa.gov](mailto:CSEnforceComplaints@dfi.wa.gov) | |
| 736 | ||
| 737 | - * * | |
| 738 | ||
| 739 | #### West Virginia | |
| 740 | ||
| 741 | ###### West Virginia Division of Financial Institutions | |
| 742 | ||
| 743 | To file a complaint, contact: | |
| 744 | ||
| 745 | [West Virginia Division of Financial Institutions](https://dfi.wv.gov/consumers/complaints/Pages/default.aspx) | |
| 746 | 900 Pennsylvania Avenue Suite 306 | |
| 747 | Charleston, WV 25302-3542 | |
| 748 | ||
| 749 | Tel: 1-800-368-8808 | |
| 750 | ||
| 751 | - * * | |
| 752 | ||
| 753 | #### Wyoming | |
| 754 | ||
| 755 | ###### Wyoming Division of Banking | |
| 756 | ||
| 757 | To file a complaint, contact: | |
| 758 | ||
| 759 | [Wyoming Division of Banking](http://wyomingbankingdivision.wyo.gov/how-to-file-a-complaint) | |
| 760 | Hathaway Building, 2nd Floor | |
| 761 | 2300 Capitol Avenue | |
| 762 | Cheyenne, WY 82002 | |
| 763 | ||
| 764 | Tel: (307) 777-7797 | |
| 765 | [wyomingbankingdivision@wyo.gov](<mailto: wyomingbankingdivision@wyo.gov>) | |
| 766 | ||
| 767 | - * * | |
| 768 | ||
| 769 | ### Payroll Receipt Information | |
| 770 | ||
| 771 | #### Florida | |
| 772 | ||
| 773 | For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). | |
| 774 | ||
| 775 | - * * | |
| 776 | ||
| 777 | #### Illinois | |
| 778 | ||
| 779 | For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). | |
| 780 | ||
| 781 | Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Block, Inc. does not forward the money received from you within 3 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 3 days of the date of the receipt of funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have the right to a refund of your money. If you want a refund, you must mail your written request to Block, Inc. at: Finance Department, 1955 Broadway, Suite 600, Oakland CA 94612. | |
| 782 | ||
| 783 | - * * | |
| 784 | ||
| 785 | #### Minnesota | |
| 786 | ||
| 787 | For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). Always be on the lookout for fraud. Please contact Square to report fraud or suspected fraud. | |
| 788 | ||
| 789 | - * * | |
| 790 | ||
| 791 | #### New York | |
| 792 | ||
| 793 | For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). Block, Inc. is a licensed money transmitter in New York. | |
| 794 | ||
| 795 | Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Block, Inc. does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted you have a right to a refund of your money. If you want a refund, you must mail your written request to Block, Inc. at Finance Department, at 1955 Broadway, Suite 600, Oakland CA 94612. | |
| 796 | ||
| 797 | - * * | |
| 798 | ||
| 799 | #### Texas | |
| 800 | ||
| 801 | For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). | |
| 802 | ||
| 803 | - * * | |
| 804 | ||
| 805 | #### Vermont | |
| 806 | ||
| 807 | For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). | |
| 808 | ||
| 809 | - * * | |
| 810 | ||
| 811 | #### Washington | |
| 812 | ||
| 813 | For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). |