Square Money Transmitter Licenses (NMLS No. 942933)

ARCHIVED 2022-01-17, DATE APPROXIMATE · VERSION 20220117_rev01 · COMPARED WITH 20210515_rev01

Full text changes — 20210515_rev01 to 20220117_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 **NMLS No. 942933**
+On December 10, 2021, the legal name "Square, Inc." was formally changed to "Block, Inc."
 | **Jurisdiction** | **Regulatory Agency** | **License No.** |
 | --- | --- | --- |
 | **[Alabama]()** | Alabama Securities Commission | 484 |
 | **[Alaska]()** | Alaska Division of Banking & Securities | 10066 |
 | **[Arizona]()** | Arizona Department of Financial Institutions | 921062 |
 | **[Arkansas]()** | Arkansas Securities Department | 43357 |
 | **[Missouri]()** | Missouri Division of Finance | MO-20-6767 |
 | **[Nebraska]()** | Nebraska Department of Banking and Finance | MT.0001017-M |
 | **[Nevada]()** | Nevada Department of Business And Industry | MT11014 |
 | **[New Hampshire]()** | New Hampshire Banking Department | 17505-MT |
 | **[New Jersey]()** | New Jersey Department of Banking and Insurance | 1200456 |
 | **[New Mexico]()** | New Mexico Financial Institutions Division | |
+| **[New York]()** | New York Department of Financial Services (Money Transmission) | 102937 |
+| **[New York]()** | New York Department of Financial Services (Virtual Currency) | 122486 |
+| **[New York]()** | New York Department of Financial Services (Money Transmission) **(This license will remain in the name of "Square, Inc." pending approval of the New York Department of Financial Services)** | 102937 |
+| **[New York]()** | New York Department of Financial Services (Virtual Currency) **(This license will remain in the name of "Square, Inc." pending approval of the New York Department of Financial Services)** | 122486 |
 | **[North Carolina]()** | North Carolina Banking Commission | 154329 |
 | **[North Dakota]()** | North Dakota Department of Financial Institutions | MT102440 |
 | **[Ohio]()** | Ohio Department of Commerce | OHMT076 |
 | **[Oklahoma]()** | Oklahoma Banking Department | OKDOB001 |
 | **[Oregon]()** | Oregon Department of Insurance and Finance | MTX-30123 |
 | **[Pennsylvania]()** | Pennsylvania Department of Banking and Securities | 38547 |
 #### Alaska
 ###### Alaska Division of Banking & Securities
 **For Alaska Residents Only:**
+If your issue is unresolved by Square, Inc. (855) 949-7782, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
+If your issue is unresolved by Block (855) 949-7782, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
+Formal complaints must be in writing, please download the form [here](https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf).
+Please download the form here: [https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf](https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf)
+Formal complaint forms may be submitted via:
+Submit formal complaint form with supporting documents:
+. Fax: (907) 465-1230
+. Email: [msb\_licensing@alaska.gov](mailto:msb_licensing@alaska.gov)
+. Mail: Division of Banking & Securities, P.O. Box 110807 Juneau, AK 99811-0807
+Division of Banking & Securities
+P.O. Box 110807
+Juneau, AK 99811-0807
+If you have any questions regarding formal complaints, please call (907) 465-2521.
+If you are an Alaska resident with questions regarding formal complaints, please email us at [dbs.licensing@alaska.gov](mailto:dbs.licensing@alaska.gov) or call Nine Zero Seven Four Six Five Two Five Two One.
+Please note that this license does not cover the transmission of virtual currency.
 - * *
 #### Arizona
 ###### Arizona Department of Financial Institutions
 - * *
 #### Indiana
 ###### Indiana Department of Financial Institutions
+Square, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.
+Block, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.
 To file a complaint, contact:
 [Indiana Department of Finance](https://www.in.gov/dfi/files/Complaint%20Form%202016-10.pdf)
 South Meridian Street, Suite 300
 Indianapolis, Indiana 46204
 - * *
 #### Maryland
 ###### Maryland State Bank Commissioner
+The [Commissioner of Financial Regulation for the State of Maryland](https://www.dllr.state.md.us/finance/consumers/frcomplaints.shtml) will accept all questions or complaints from Maryland residents regarding Square, Inc., Maryland License No. 12-942933, at:
+The [Commissioner of Financial Regulation for the State of Maryland](https://www.dllr.state.md.us/finance/consumers/frcomplaints.shtml) will accept all questions or complaints from Maryland residents regarding Block, Inc., Maryland License No. 12-942933, at:
 North Calvert Street, Suite 402
 Baltimore, MD 21202
 Tel: 1-888-784-0136
 Santa Fe, NM 87504-5101
 #### New York
 ###### New York Department of Financial Services
+Square, Inc. is licensed and regulated as a money transmitter and virtual currency business activity provider by the New York State Department of Financial Services. New York customers can direct unresolved complaints to:
+Square, Inc. is licensed and regulated as a money transmitter and virtual currency business activity provider by the New York State Department of Financial Services. **This license will remain in the name of "Square, Inc." pending approval of the New York Department of Financial Services.** New York customers can direct unresolved complaints to:
 Consumer Assistance Unit
 NYS Department of Financial Services
 One Commerce Plaza
 Albany, NY 12257
 - * *
 #### Texas
 ###### Texas Department of Banking
+After first [contacting Square, Inc. either online](https://squareup.com/help/us/en/contact) or by phone at [1-800-969-1940](tel:+18009691940), if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:
+After first [contacting Block, Inc. either online](https://squareup.com/help/us/en/contact) or by phone at [1-800-969-1940](tel:+18009691940), if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:
 Texas Department of Banking
 North Lamar Boulevard
 Austin, Texas 78705
 Tel: [1-877-276-5554](tel:+18772765554)
 - * *
 #### Illinois
 For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227).
+Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Square, Inc. does not forward the money received from you within 3 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 3 days of the date of the receipt of funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have the right to a refund of your money. If you want a refund, you must mail your written request to Square, Inc. at: Finance Department, 1455 Market Street, Suite 600, San Francisco, CA 94103.
+Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Block, Inc. does not forward the money received from you within 3 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 3 days of the date of the receipt of funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have the right to a refund of your money. If you want a refund, you must mail your written request to Block, Inc. at: Finance Department, 1455 Market Street, Suite 600, San Francisco, CA 94103.
 - * *
 #### Minnesota
 For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). Always be on the lookout for fraud. Please contact Square to report fraud or suspected fraud.
 - * *
 #### New York
+For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). Square is a licensed money transmitter in New York.
+For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). Square is a licensed money transmitter in New York. **This license will remain in the name of "Square, Inc." pending approval of the New York Department of Financial Services.**
 Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Square, Inc. does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted you have a right to a refund of your money. If you want a refund, you must mail your written request to Square, Inc. at Finance Department, at 1455 Market Street, Suite 600, San Francisco, CA 94103.
 - * *
 #### Texas