Privacy Policy

20250901_rev01 · COMPARED WITH 20250602_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

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1Your privacy is important. As of 12 May 2025 we've updated our Privacy Policy to include additional detail about our data processing.
1Your privacy is important. As of 27 August 2025 we've updated our Privacy Policy to include additional detail about our data processing.
22
3Effective as of 12 May 2025
3Effective as of 27 August 2025
44
5[1\. About this Policy]()
5## 1\. About this Policy
66
7[2\. Your personal data rights and controls]()
8
9[3\. Personal data we collect about you]()
10
11[4\. Our purpose for using your personal data]()
12
13[5\. Disclosing your personal data]()
14
15[6\. Data retention]()
16
17[7\. Transfer to other countries]()
18
19[8\. Keeping your personal data safe]()
20
21[9\. Children]()
22
23[10\. Privacy Request Metrics]()
24
25[11\. Changes to this Policy]()
26
27[12\. How to contact us]()
28
29## **1\. About this Policy**
30
317This Privacy Policy describes how we at Spotify USA Inc. process personal data of U.S. residents. From now on, we'll call it the 'Policy'.
328
339It applies to your use of:
3410
3511- all Spotify streaming services as a user. For example this includes:
3612 - your use of Spotify on any device
3713 - the personalization of your user experience. Watch [our personalization explainer video](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy) to learn more about this.
3814 - the infrastructure required to provide our services
3915 - connection of your Spotify account with another application
40 - both our free or paid streaming options (each a '**Service Option**')
16 - both our free or paid streaming options (each a 'Service Option')
4117- other Spotify services which include a link to this Policy. These include Spotify websites, Customer Service and the Community Site
4218
43From now on, we'll collectively call these the '**Spotify Service**'.
19From now on, we'll collectively call these the 'Spotify Service'.
4420
4521From time to time, we may develop new or offer additional services. They'll also be subject to this Policy, unless stated otherwise when we introduce them. Our [California Notice at Collection](https://www.spotify.com/us/legal/notice-at-collection/) as required by the California Consumer Privacy Act applies to residents of California. If you are a resident of California, you should read this notice together with this Policy.
4622
47**This Policy is _not_...**
23This Policy is not...
4824
4925- the Spotify [Terms of Use](https://www.spotify.com/legal/end-user-agreement/), which is a separate document. The Terms of Use outline the legal contract between you and Spotify for using the Spotify Service. It also describes the rules of Spotify and your user rights
5026- about your use of other Spotify services which have their own privacy policy, such as Megaphone.
5127
52**Other resources and settings**
28Other resources and settings
5329
5430Key information about your personal data is right here in this Policy. However, you might want to take a look at our other privacy resources and controls:
5531
56- [Safety & Privacy Center](https://www.spotify.com/us/safetyandprivacy/): A user-friendly hub with summaries of key topics and helpful videos. It includes the 'Your Privacy Controls' video which shows you how to exercise your user rights and make choices about the way we process your data. See [Section 2 'Your personal data rights and controls']() for more on user rights.
57- [Account Privacy](https://www.spotify.com/account/privacy/): Control the processing of certain personal data, including [tailored advertising]().
32- [Safety & Privacy Center](https://www.spotify.com/us/safetyandprivacy): A user-friendly hub with summaries of key topics and helpful videos. It includes the 'Your Privacy Controls' video which shows you how to exercise your user rights and make choices about the way we process your data. See [Section 2 'Your personal data rights and controls]()' for more on user rights.
33- [Account Privacy](https://www.spotify.com/account/privacy/): Control the processing of certain personal data, including tailored advertising.
5834- [Notification Settings](https://www.spotify.com/account/notifications/) Set which marketing communications you get from Spotify.
5935- Settings (found in the Desktop and Mobile versions of Spotify): Control certain aspects of the Spotify Service such as 'Social' or 'Explicit Content'. On the 'Social' setting, you can:
6036 - start a Private session
6137 - choose whether to share what you listen to on Spotify with your followers
6238 - choose whether to show your recently played artists on your public profile
39 - turn off messaging with other users (if messaging is available in your market)
6340
6441On the 'Explicit Content' setting you can control whether explicit-rated content can be played on your Spotify account.
6542
6643- [Cookies Policy](https://www.spotify.com/legal/cookies-policy/): Information on how we use cookies and how to manage your cookie preferences. Cookies are files saved on your phone, tablet or computer when you visit a website.
6744
68## **2\. Your personal data rights and controls**
45## 2\. Your personal data rights and controls
6946
7047Certain U.S. states have adopted privacy laws that give certain rights to individuals over their personal data. We provide these rights to all residents of the U.S., regardless of where they live.
7148
7249The table below explains:
7350
7451- your rights
7552- how to exercise them
7653
7754You can also watch our video about [Your Privacy Controls](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy). You will not receive discriminatory treatment for exercising any of your privacy rights.
7855
7956|
80**It's your right to..**
57It's your right to..
8158
8259 |
8360
84**How?**
61How?
8562
8663 |
8764| --- | --- |
8865|
8966
90**Be informed**
67Be informed
9168
9269 |
9370
94**Be informed of the personal data we process about you and how we process it.**
71Be informed of the personal data we process about you and how we process it.
9572
9673 |
9774
9875We inform you:
9976
10077- through this Policy
10178- through information provided to you as you use the Spotify Service
10279- by answering your specific questions and requests when you [contact us]()
10380
10481 |
10582|
10683
107**Know/**
84Know/
10885
109**Access**
86Access
11087
11188 |
11289
113**Request to know and access the personal data we process about you.**
90Request to know and access the personal data we process about you.
11491
11592 |
11693
11794To request a copy of your personal data from Spotify, either:
11895
11996- use the 'Download your data' tool on your [Account Privacy](https://www.spotify.com/account/privacy/) page, or
12198
12299When you download your data you will receive the information about your data that Spotify has to provide under applicable laws. If you would like more information about how we process your personal data, you can [contact us]().
123100
124101 |
125102|
126103
127**Correction**
104Correction
128105
129106 |
130107
131**Request that we amend or update your personal data where it's inaccurate.**
108Request that we amend or update your personal data where it's inaccurate.
132109
133110 |
134111
135112You can edit your User Data under 'Edit profile' in your account or by [contacting us]().
136113
137114 |
138115|
139116
140**Deletion**
117Deletion
141118
142119 |
143120
144**Request that we delete certain of your personal data.**
121Request that we delete certain of your personal data.
145122
146123Please note there are situations where Spotify is unable to delete your data, for example when:
147124
148125- it's still necessary to process the data for the purpose we collected it for
149126- we have an overriding interest in continuing to process the data, for example where we need the data to protect our services from fraud
150127- Spotify has a legal obligation to keep the data, or
152129
153130 |
154131
155132There are several ways you can delete personal data from Spotify:
156133
157134- to remove audio content you have saved, select the relevant content and choose to remove it. For example you can remove a track from your playlist or remove an artist you've saved to your Library
158- to request deletion of your account data from Spotify and close your account, follow the steps on our [support page](https://support.spotify.com/article/close-account/). This data includes your User Data, Usage Data and other data listed in [Section 3 'Personal data we collect about you]()'
135- to request deletion of your account data from Spotify and close your account, follow the steps on our [support page](https://support.spotify.com/article/close-account/). This data includes your User Data, Usage Data and other data listed in [Section 3 'Personal data we collect about you']()
159136- for any other deletion requests, you can [contact us]() or reach out to customer support via our [chat bot](https://support.spotify.com/us/contact-spotify-privacy/)
160137
161138 |
162139|
163140
164**Opt-out of tailored advertising**
141Opt-out of tailored advertising
165142
166143 |
167144
168**Request to opt out of the processing of your personal data for tailored advertising.**
145Request to opt out of the processing of your personal data for tailored advertising.
169146
170147For more information about our processing for these purposes, see the section 'Tailored advertising controls' below.
171148
172149 |
173150
174151You can exercise your right to opt out on your [Account Privacy](https://www.spotify.com/account/privacy/) page under 'Tailored Ads'.
175152
176If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices](https://www.spotify.com/us/legal/privacy-policy/)['](https://www.spotify.com/us/legal/privacy-policy/) link at the footer of our website.
153If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices'](https://www.spotify.com/us/legal/privacy-policy/) link at the footer of our website.
177154
178155 |
179156|
180157
181**Data portability**
158Data portability
182159
183160 |
184161
185**Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service.**
162Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service.
186163
187164 |
188165
189166For information about how to exercise the right to portability, see 'Know/Access' above.
190167
191168 |
192169|
193170
194**Not be subject to automated decision making**
171Not be subject to automated decision making
195172
196173 |
197174
198**Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.**
175Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
199176
200177 |
201178
202179Spotify does not carry out this type of automated decision making in the Spotify Service.
203180
204181 |
205182|
206183
207**Withdrawal of consent**
184Withdrawal of consent
208185
209186 |
210187
211**Withdraw your consent to us collecting or using your personal data.**
188Withdraw your consent to us collecting or using your personal data.
212189
213190You can do this if Spotify is processing your personal data solely based on your consent.
214191
215192 |
216193
217194To withdraw your consent, you can:
219196• adjust the relevant control on Spotify
220197
221198• [contact us]()
222199
223200 |
224201
225**Verifying requests, generally**
202Verifying requests, generally
226203
227204To verify a request to know, request to delete, and request to correct, we ask you to provide certain details related to your Spotify account. Please note, if you do not have a Spotify account we will not have enough information about you to verify your identity and respond to your requests, as we do not keep sufficient information necessary to re-identify and link you to a prior visit to the Spotify Service where data may have been collected. As such, we will be unable to verify and honor your requests.
228205
229**Household requests**
206Household requests
230207
231208If all the members of a household make an access, correction or deletion request, we will respond as if the requests are individual requests.
232209
233**Requests made through agents**
210Requests made through agents
234211
235212You may designate, in writing or through a power of attorney (in accordance with local law), an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
236213
237**Appeals process**
214Appeals process
238215
239216If your request is denied you may have the right to appeal the denial in accordance with the instructions provided to you when the denial was made.
240217
241#### **Tailored advertising controls**
218#### Tailored advertising controls
242219
243220What is tailored advertising?
244221
245222- This is when we use information about your use of our services and other websites and mobile apps to tailor ads to be more relevant to you. This is also known as interest based advertising, targeted advertising, or 'sharing' for purposes of cross-context behavioural advertising.
246223- An example of tailored advertising is when an advertising partner provides us with information indicating that you may be interested in cars. This could enable us to show you ads about cars.
247224
255232If you are 'opted out' of tailored advertising on your [Account Privacy](https://www.spotify.com/account/privacy/) page, you will receive less relevant advertising, including on our free Service Option, as well as our paid Service Option, as applicable (for example, advertising in podcasts). This type of advertising is based on your registration information and what you are currently listening to on our services. For example, if you are listening to a cooking podcast, you may hear an ad for a food processor.
256233
257234Appropriate age for tailored advertising:
258235
259236- Younger users may have tailored advertising turned off by default. When you reach the appropriate age, you will start to receive tailored advertising . When this happens, you will receive a message within the Spotify Service to let you know. This message will contain a link to the [Account Privacy](https://www.spotify.com/account/privacy/) page where you can change your preferences or 'opt-out' of tailored advertising at any time under Tailored Ads.
260237
261## **3\. Personal data we collect about you**
238## 3\. Personal data we collect about you
262239
263These tables set out the categories of personal data we collect from you. You can also watch our video about [Personal Data at Spotify](https://www.spotify.com/safetyandprivacy/learn-more-about-privacy).
240These tables set out the categories of personal data we collect from you. You can also watch our video about [Personal Data at Spotify](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy).
264241
265| **Collected when you sign up for the Spotify Service** **or when you update your account** |
242|
243Collected when you sign up for the Spotify Service or when you update your account
244
245 |
266246| --- |
267247|
268**Categories**
269248
249Categories
250
270251 |
271252
272**Description**
253Description
273254
274255 |
275256|
276257
277258User Data
278259
288269- phone number
289270- date of birth
290271- gender
291272- street address (see further details below)
292273- country
293274- university/college (for Spotify Premium Student)
275- estimated or confirmed age from an Age Check by a third party provider
294276
295277We receive some of this data from you e.g. from the sign up form or account page.
296278
297279We also collect some of this data from your device e.g. country or region. For more information about how we collect and use this data, see 'Your general (non-precise) location' in the Usage Data category.
298280
299281 |
312294- to deliver physical goods or gifts which you have requested
313295
314296In some cases, we may use a third party application to help you verify your address, such as Google Maps.
315297
316298 |
317299
318| **Collected through your use of the Spotify Service** |
300| Collected through your use of the Spotify Service |
319301| --- |
320302|
321**Categories**
303Categories
322304
323305 |
324306
325**Description**
307Description
326308
327309 |
328310|
329311
330312Usage Data
331313
332314 |
333315
334316Personal data collected and processed about you when you're accessing or using the Spotify Service.
335317
336318There are a few types of information this includes, listed in the following sections.
337319
338**Information about how you use Spotify**
320Information about how you use Spotify
339321
340322Examples include:
341323
342324- information about your Spotify Service Option
343325- your actions with the Spotify Service (including date and time), such as:
344326 - search queries
346328 - playlists you create
347329 - your library
348330 - browsing history
349331 - account settings
350332 - interactions with other Spotify users
351333- your use of third party services, devices and applications in connection with the Spotify Service
352- inferences (i.e., our understanding) of your interests and preferences based on your usage of the Spotify Service
334- inferences (i.e., our understanding) of your age, interests and preferences based on your usage of the Spotify Service
353335- content you provide when participating in Spotify promotions, such as contests or sweepstakes
354336- content you post to any part of the Spotify Service. For example: images, audio, text, titles, descriptions, communications, and other types of content
355337
356**Your technical data**
338Your technical data
357339
358340Examples include:
359341
360342- URL information
361343- online identifiers such as [cookie data](https://www.spotify.com/legal/cookies-policy/) and IP addresses
362344- information about the devices you use such as:
371353 - Spotify application version
372354- information which enables us to discover and connect with third party devices and applications. Examples of this information are the device name, device identifiers, brand and version. Examples of third party devices and applications are:
373355 - devices on your wifi network (such as speakers) which can connect to the Spotify Service
374356 - devices your operating system makes available when connecting via Bluetooth, plugin, and installation
375357 - Spotify partner applications to determine whether the application is installed on your device
376358
377**Your general (non-precise) location**
359Your general (non-precise) location
378360
379361Your general location includes country, region or state. We may learn this from technical data (e.g. your IP address, language setting of your device) or payment currency.
380362
381363We need this to:
382364
383365- meet geographic requirements in our agreements with the owners of content on the Spotify Service
384366- deliver content and advertising that's relevant to you
385367
386**Your device sensor data**
368Your device sensor data
387369
388370Motion-generated or orientation-generated device sensor data if needed to provide features of the Spotify Service that require this data. This is data which your device collects about the way you move or hold your device.
389371
390372 |
391373
392| **Additional data you may choose to give us** |
374|
375Additional data you may choose to give us
376
377 |
393378| --- |
394379|
395**Categories**
396380
381Categories
382
397383 |
398384
399**Description**
385Description
400386
401387 |
402388|
403389
404390Voice Data
405391
407393
408394If voice features are available in your market and where you've chosen to use a voice feature, we collect and process voice data. Voice data means audio recordings of your voice and transcripts of those recordings.
409395
410396 |
411397|
412398
399Message Data
400
401 |
402
403If messaging is available in your market and where you've chosen to use messaging, we collect and process message data. Message data means text or other content you send directly to another user.
404
405 |
406|
407
408Age Check Data
409
410 |
411
412Age Check Data is the data you provide if you use an Age Check powered by a third party provider on Spotify ("Age Check"). This includes:
413
414- Facial age estimation: a photo of your face which is used to estimate your age
415- Identity document verification: photos of your face and ID which are used to confirm your age and to verify that the ID belongs to you
416
417Where Age Check Data is collected, we will obtain your consent and provide notice of the third party policies that apply to the processing of such data. All Age Check Data is deleted immediately after the Age Check.
418
419 |
420|
421
413422Payment and Purchase Data
414423
415424 |
416425
417426If you make any purchases from Spotify or sign up for a paid Service Option or a trial, we will need to process your payment data.
418427
436445When you respond to a survey or take part in user research, we collect and use the personal data you provide as described in the survey or research.
437446
438447 |
439448
440449We receive some of the data mentioned above from third parties. The below table describes the categories of those third parties.
441450
442| **Third party sources that we receive your data from** |
451| Third party sources that we receive your data from |
443452| --- |
444453|
445**Categories of third parties**
454Categories of third parties
446455
447456 |
448457
449**Description**
458Description
450459
451460 |
452461
453**Data categories**
462Data categories
454463
455464 |
456465|
457466
458467Authentication partners
459468
571580Usage Data
572581
573582 |
574583
575584If you download the Spotify mobile app and try Spotify using a logged out user experience, we will collect limited information about your usage of the Spotify Service, including Usage Data. We do this to understand how you are accessing and using the Service. We also do this to ensure we provide the right experience for you, for example based on your country or region. If you decide to create a Spotify account to experience our service in full, then we will combine this data with your Spotify account data.
576585
577## **4\. Our purpose for using your personal data**
586## 4\. Our purpose for using your personal data
578587
579588The table below sets out:
580589
581590- our purpose for processing your personal data
582591- categories of personal data which we use for each purpose. See more about these categories in [Section 3 'Personal data we collect about you']()
583592
584You can also watch our video about [Personal Data at Spotify](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy).
585
586| **Purpose for processing your data** |
587**Categories of personal data used for the purpose**
588
593| Purpose for processing your data
594 | Categories of personal data used for the purpose
589595 |
590596| --- | --- |
591597|
592
593598To provide the Spotify Service.
594599
595600For example, when we use your personal data to:
596601
597• set up an account for you
602set up an account for you
598603
599604• personalize your account
600605
601606• provide the Spotify app when you download it onto your device,
602607
603608• enable you to share a link to Spotify content with someone else, or
604609
610• provide an age-appropriate experience, or
611
605612• provide various optional features of the Spotify Service
606613
607614 |
608615
609616- User Data
610617- Street Address Data
611618- Usage Data
612619- Voice Data
620- Message Data
613621- Payment and Purchase Data
614622- Survey and Research Data
623- Age Check Data
615624
616625 |
617626|
618627
619628To diagnose, troubleshoot, and fix issues with the Spotify Service.
620629
621630 |
622631
623632- User Data
624633- Usage Data
625634- Voice Data
635- Message Data
626636
627637 |
628638|
629639
630640To evaluate and develop new features, technologies, and improvements to the Spotify Service. This includes development and training of algorithmic and machine learning models, which help us to keep our service safe and enhance our users' experience. For example:
631641
681691 |
682692
683693- User Data
684694- Street Address Data
685695- Usage Data
686696- Voice Data
697- Message Data
687698- Payment and Purchase Data
688699- Survey and Research Data
689700
690701 |
691702|
692703
695706 |
696707
697708- User Data
698709- Street Address Data
699710- Usage Data
700711- Voice Data
712- Message Data
701713- Payment and Purchase Data
702714- Survey and Research Data
703715
704716 |
705717|
706718
724736
725737 |
726738
727739- User Data
728740- Usage Data
729741- Voice Data
742- Message Data
730743- Payment and Purchase Data
731744
732745 |
733746|
734747
735748To establish, exercise, or defend legal claims.
739752 |
740753
741754- User Data
742755- Street Address Data
743756- Usage Data
744757- Voice Data
758- Message Data
745759- Payment and Purchase Data
746760- Survey and Research Data
747761
748762 |
749763|
750764
779793For example, when we analyze Usage Data to check for fraudulent use of the Spotify Service.
780794
781795 |
782796
783797- User Data
784798- Street Address Data
799- Message Data
785800- Usage Data
786801- Payment and Purchase Data
787802
788803 |
789804|
790805
798813- Usage Data
799814- Voice Data
800815- Survey and Research Data
801816
802817 |
803818
804## **5\. Disclosing your personal data**
819## 5\. Disclosing your personal data
805820
806821This section sets out who receives personal data which is collected or generated through your use of the Spotify Service.
807822
808823**Publicly available information**
809824
810825The following personal data will always be publicly available on the Spotify Service (except to any user you have blocked):
826841
827842We will only disclose the following personal data with those outlined in the table below
828843
829844- where you have chosen to use a Spotify Service feature, or a third party application, service or device, and we need to disclose personal data to enable this, or
830845- if you otherwise grant us your permission to disclose the personal data. For example, you can do it by selecting the appropriate setting in the Spotify Service or by giving your consent.
831846
832| **Categories of recipients** |
833**Categories of data you can choose to share**
834
847| Categories of recipients
835848 |
849Categories of data you can choose to share
836850
837**Reason for choosing to share**
838
851 | Reason for choosing to share
839852 |
840853| --- | --- | --- |
841854|
842855
843856Third party applications, services and devices you connect to your Spotify account
844857
885898|
886899
887900Other Spotify users
888901
889902 |
890903
891• User Data
904- User Data
905- Usage Data
906- Voice Data
907- Message Data
892908
893• Usage Data
894
895• Voice Data
896
897909 |
898910
899911To share information about your use of the Spotify Service with other Spotify users. These could include your followers on Spotify.
900912
901913For example, under 'Social' settings you can choose to share your recently played artists and your playlists on your profile. You can also choose to create or join a shared playlist with other users. Shared playlists give you social recommendations based on your listening activity.
902914
918930 |
919931
920932**Information we may disclose**
921933
922934See this table for details of who we disclose to and why.
923935
924| **Categories of recipients**
936| Categories of recipients
937 | Categories of data
938 | Reason for disclosing
925939 |
926**Categories of data**
927
928 |
929
930**Reason for disclosing**
931
932 |
933940| --- | --- | --- |
934941|
935
936942Service providers
937943
938944 |
939945
940• User Data
946- User Data
947- Street Address Data
948- Usage Data
949- Voice Data
950- Message Data
951- Payment and Purchase Data
952- Survey and Research Data
953- Age Check Data
941954
942• Street Address Data
943
944• Usage Data
945
946• Voice Data
947
948• Payment and Purchase Data
949
950• Survey and Research Data
951
952955 |
953956
954957So they can provide their services to Spotify.
955958
956959These service providers include those we hire to:
957960
10791082|
10801083
10811084Other Spotify group companies, including companies that Spotify acquires
10821085
10831086 |
10841087
1085• User Data
1088- User Data
1089- Street Address Data
1090- Usage Data
1091- Voice Data
1092- Message Data
1093- Payment and Purchase Data
1094- Survey and Research Data
10861095
1087• Street Address Data
1088
1089• Usage Data
1090
1091• Voice Data
1092
1093• Payment and Purchase Data
1094
1095• Survey and Research Data
1096
10971096 |
10981097
10991098To carry out our daily business operations and so we can maintain, improve and provide the Spotify Service and acquired companies' services to you.
11001099
11011100For example:
11021101
11101109|
11111110
11121111Law enforcement and other authorities, or other parties to litigation
11131112
11141113 |
11151114
1116• User Data
1115- User Data
1116- Street Address Data
1117- Usage Data
1118- Voice Data
1119- Payment and Purchase Data
1120- Survey and Research Data
1121- Message Data
11171122
1118• Street Address Data
1119
1120• Usage Data
1121
1122• Voice Data
1123
1124•Payment and Purchase Data
1125
1126•Survey and Research Data
1127
11281123 |
11291124
11301125When we believe in good faith it's necessary for us to do so, for example:
11311126
11321127- to comply with a legal obligation
11331128- to respond to a valid legal process (such as a search warrant, court order, or subpoena)
11431138|
11441139
11451140Purchasers of our business
11461141
11471142 |
11481143
1149• User Data
1144- User Data
1145- Street Address Data
1146- Usage Data
1147- Voice Data
1148- Message Data
1149- Message Data
1150- Payment and Purchase Data
1151- Survey and Research Data
11501152
1151• Street Address Data
1152
1153• Usage Data
1154
1155• Voice Data
1156
1157• Payment and Purchase Data
1158
1159• Survey and Research Data
1160
11611153 |
11621154
11631155If we were to sell or negotiate to sell our business to a buyer or possible buyer.
11641156
11651157In this case, we may transfer your personal data to a successor or affiliate as part of that transaction.
11661158
11671159 |
11681160
1169## **6\. Data retention**
1161## 6\. Data retention
11701162
11711163We keep your personal data only as long as necessary to provide you with the Spotify Service and for Spotify's legitimate and essential business purposes, such as:
11721164
11731165- maintaining the performance of the Spotify Service
11741166- making data-driven business decisions about new features and offerings
11751167- complying with our legal obligations
11941186- **Data retained for extended time periods for limited purposes**
11951187
11961188After your account is deleted, we keep some data for a longer time period but for very limited purposes. For example, we may be subject to legal or contractual obligations that require this. These may include mandatory data retention laws, government orders to preserve data relevant to an investigation, or data kept for the purposes of litigation. We may also keep data that has been removed from the Spotify Service for a limited period of time. This could be:
11971189
11981190- to help ensure user safety, or
11991191- to protect against harmful content on our platform.
1192- Age Check Data is deleted immediately after your Age Check is complete.
12001193
12011194This helps us investigate potential breaches of our [User Guidelines](https://www.spotify.com/legal/user-guidelines/) and [Platform Rules](https://www.spotify.com/platform-rules/). On the other hand, we will remove unlawful content if the law requires us to do so.
12021195
1203## **7\. Transfer to other countries**
1196## 7\. Transfer to other countries
12041197
12051198Because of the global nature of our business, Spotify transfers personal data internationally with Spotify group companies, subcontractors and partners when carrying out the activities described in this Policy.
12061199
12071200Whenever we transfer personal data internationally, we use tools to make sure the data transfer complies with applicable law.
12081201
12091202We also identify and use additional protections as appropriate for each data transfer. For example, we use:
12101203
12111204- technical protections, such as encryption and pseudonymization
12121205- policies and processes to challenge disproportionate or unlawful government authority requests
12131206
1214## **8\. Keeping your personal data safe**
1207## 8\. Keeping your personal data safe
12151208
12161209We're committed to protecting our users' personal data. We put in place appropriate technical and organizational measures to help protect the security of your personal data. However, be aware that no system is ever completely secure.
12171210
12181211We have put various safeguards in place to guard against unauthorized access and unnecessary retention of personal data in our systems. These include pseudonymization, encryption, access, and retention policies.
12191212
12201213To protect your user account, we encourage you to:
12281221You can log out of Spotify in multiple places at once by using the 'Sign out everywhere' function on [your account page](http://www.spotify.com/account).
12291222
12301223If other individuals have access to your Spotify account, then they can access personal data, controls and the Spotify Service available in your account. For example, you might have allowed someone to use your account on a shared device.
12311224
12321225It's your responsibility to only allow individuals to use your account where you're comfortable sharing this personal data with them. Anyone else's use of your Spotify account may impact your personalized recommendations.
12331226
1234## **9\. Children**
1227## 9\. Children
12351228
12361229Note: This Policy doesn't apply to Spotify Kids except where the [Spotify Kids Privacy Policy](https://www.spotify.com/legal/kids-privacy-policy/) says so. Spotify Kids is a separate Spotify application.
12371230
12381231The Spotify Service has a minimum 'Age Limit' in each country or region. The Spotify Service is not directed to children whose age:
12391232
12401233- is under the age of 13 years
12411234- makes it illegal to process their personal data, or
12421235- requires parental consent to process their personal data
12431236
12441237We do not knowingly collect or use personal data from children under the applicable Age Limit. If you're under the Age Limit, do not use the Spotify Service, and do not provide any personal data to us. Instead, we recommend using a [Spotify Kids](http://www.spotify.com/kids) account.
12451238
1246If you're a parent of a child under the Age Limit and become aware that your child has provided personal data to Spotify, [contact us]().
1239If you're a parent of a child under the Age Limit and become aware that your child has provided personal data to Spotify, contact us.
12471240
12481241If we learn that we've collected the personal data of a child under the applicable Age Limit, we'll take reasonable steps to delete the personal data. This may require us to delete the Spotify account for that child.
12491242
12501243When using a shared device on the main Spotify Service, be cautious about playing or recommending any inappropriate content to individuals under 18 years old.
12511244
1252## **10\. Privacy Request Metrics**
1245## 10\. Privacy Request Metrics
12531246
12541247The following chart contains statistics about global requests we received from users between 1 January and 31 December 2024:
12551248
12561249|
12571250Type of request
12581251
135813511 day
13591352
13601353 |
13611354
13621355\*Adjustments in the user account within the Service made either by the user themselves or aided by customer services are not counted as correction requests (e.g., user updated their display name)
13631356
1364## **11\. Changes to this Policy**
1357## 11\. Changes to this Policy
13651358
13661359We may occasionally make changes to this Policy.
13671360
13681361When we make material changes to this Policy, we'll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the Spotify Service or send you an email or device notification.
13691362
1370## **12\. How to contact us**
1371
13721363For any questions or concerns about this Policy, contact our Data Protection Officer any one of these ways:
13731364
13741365- email privacy@spotify.com
13751366- write to us at: Spotify USA Inc., 150 Greenwich Street, Floor 62, New York, NY 10007, USA
13761367
13771368Spotify USA Inc. is the data controller of personal data processed under this Policy.