Cookie Policy

DATED 2021-02-25 · VERSION 20211201_rev01 · COMPARED WITH 20210201_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20210201_rev01 to 20211201_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 ## [Spotify Cookie Policy]()
+Effective as of 2020-07-15
+Effective as of February 25, 2021
+[What are cookies?]()
+[What are cookies and other similar technologies?]()
+[How do we use cookies?]()
+[How does Spotify use cookies?]()
+[Options for managing cookies and interest-based ads]()
+[How to manage your cookie preferences]()
 [Updates to this Policy]()
+[How to contact us]()
+[How to contact us](https://5-how-to-contact-us/)
+Hello, and welcome to Spotify's Cookie Policy ("**Policy**").
+Hello, and welcome to Spotify's Cookie Policy ("Policy").
+The objective of this Policy is to provide you, a user of Spotify's services and/or websites (collectively, the "Services"), with clear information about the cookies that Spotify uses, the role they play in helping us provide Spotify to you, and the choices you have when it comes to managing your cookie settings.
+The objective of this Policy is to provide you, as a user of Spotify's services, with clear and accessible information about the cookies that Spotify uses, the role they play in helping us provide the best possible experience to you and the choices you have when it comes to your cookie settings.
+## [1\. What are cookies?]()
+## [1\. What are cookies and other similar technologies?]()
+Cookies are files which are downloaded to your device, for example, when you visit a website. They are useful because they allow Spotify and our partners to recognise a user's device and support the continuity of your experience. You can find more information about cookies at: [www.allaboutcookies.org](http://www.allaboutcookies.org/) or [www.youronlinechoices.eu](https://www.youronlinechoices.eu/).
+Cookies are text files which are downloaded to your device when you visit a website. They are useful because they allow a website to recognise a user's device. You can find more information about cookies at: [www.allaboutcookies.org](http://www.allaboutcookies.org/) or [www.youronlinechoices.eu](https://www.youronlinechoices.eu/).
+## [2\. How do we use cookies?]()
+The term cookie actually describes a range of technologies, including:
+Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and improving your user experience. They can also help to ensure that ads you see online are more relevant to you and your interests.
+- pixel tags (transparent graphic images placed on a web page or in an email, which indicate that a page or email has been viewed),
+- mobile device identifiers, and
+- web storage used in desktop software or mobile devices.
+There are a few different categories of cookies, including:
+We'll use the term cookie throughout this Policy to cover all of these technologies, but we'll make sure we provide you with clear details about them all so that you can make informed choices about your cookie settings.
+**_Strictly Necessary Cookies_**
+Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that ads you see online are more relevant to you and your interests.
+These cookies are set by Spotify or a third party on our behalf, and are essential to enable you to use the basic features of our Services, such as technically delivering content, setting your privacy preferences, logging in, or filling in forms. Without these cookies, services you have asked for e.g. payment, cannot be provided.
+There are a few different categories of cookies, including:
+**_Optional Cookies_**
+Session and Persistent Cookies
+Optional cookies may be "first party cookies" or "third party cookies" as explained in the table below. You can find out more about how to control "Always Active" cookies in Options for managing cookies and interest-based ads.
+- Session Cookies - these are cookies which expire once you close your web browser; and
+- Persistent Cookies - these are cookies which stay on your device for a set period of time or until you delete them.
+| Optional Cookie Type | Purposes |
+| --- | --- |
+| **First party cookies - these are cookies set by Spotify or by a third party on our behalf.** |
+| **First party functional cookies** | These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features and content. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. If you do not allow these cookies then some or all of these services may not function properly. |
+| **First party performance cookies** | These cookies gather data about how visitors use our Services to enhance the performance of our Services. For example, these cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services. They help us to know which pages are the most and least popular and see how visitors interact with our Services. If you do not allow these cookies we will not be able to monitor the performance of our Services. |
+| **First party targeting cookies** | These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. |
+| **Third-party cookies - these are cookies that are set by a third party or set by Spotify at the request of a third party. If you visit the Spotify Services and we set a cookie on behalf of a third party, this would be a third-party cookie.** |
+| **Personalised Ads** | Third party cookies are set for the following purposes relating to personalised ads:
+\- select personalised ads - personalised ads can be shown to you based on a user profile or other historical user data;
+First and Third Party Cookies
+\- create a personalised ads profile - a profile can be built about you and your interests to show you personalised ads that are relevant to you; and
+- First-party cookies - these are cookies set by the website that you are visiting at that time, either by us, or by a third party at our request;
+- Third-party cookies - these are cookies that are set by a party other than that of the website you are visiting. If you visit the Spotify website or use the Spotify Service and another party sets a cookie through that website this would be a third-party cookie.
+\- select basic ads - ads can be shown using real-time information about the context in which the ad will be shown, such as the content you're viewing, the app you're using, your approximate location, or your device type.
+Cookies also differ depending on the purpose they are used for, including:
+ |
+| **Personalised Content** | Third party cookies are set for the following purposes relating to personalised content:
+| Cookie Type | Purpose |
+| --- | --- |
+| Strictly Necessary Cookies | These cookies are essential in order to enable you to use the features of our services, such as maintaining your playlist. Without these cookies, services you have asked for e.g., e-billing, cannot be provided.In summary, these cookies enable services you have specifically asked for and make using our services possible. |
+| Performance Cookies | These cookies collect information about how visitors use our services, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies collect anonymous information on the pages visited. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our services perform.Web analytics that use cookies to gather data to enhance the performance of a website fall into this category. For example, they may be used for testing designs and ensuring a consistent look and feel is maintained for the user. This category does not include cookies used for behavioural/targeted advertising networks. |
+| Functionality Cookies | These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.These cookies remember choices you make to improve your experience.If the same cookie is used for re-targeting they must be included in the 'Targeting or advertising cookies' category as well. It might also include cookies that are used to deliver a specific function, but where that function includes cookies used for behavioural/targeted advertising networks they must be included in the 'Targeting or advertising cookies' category as well as this category. |
+| Targeting or advertising Cookies | These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations.These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. |
+\- select personalised content - personalised content can be shown to you based on a user profile or other historical user data; and
+## [2\. How does Spotify use cookies?]()
+\- create a personalised content profile - a profile can be built about you and your interests to show you personalised content that is relevant to you.
+Spotify, or our service providers acting on our behalf, uses the types of cookies identified in Section 1 above in the following ways:
+ |
+| **Ad and content measurement, audience insights and product development** | Third party cookies are set for the following purposes relating to ad and content measurement, audience insights and product development:
+| PurposeCookie Type | Purpose |
+| --- | --- |
+| Strictly Necessary | These cookies are necessary to allow us to operate the Spotify Service as you have requested. For example, they let us recognise what type of subscriber you are and then provide you with services accordingly. |
+| Performance / Analytics | We use cookies and other similar technologies to analyse how the Spotify Service is accessed, is used, or is performing. We use this information to maintain, operate, and continually improve the Spotify Service. We may also obtain information from our email newsletters or other communications we send to you, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting. |
+| Functional | These cookies let us operate the Spotify Service according to your preferences. For example, when you continue to use or come back to the Spotify Service, we can provide you with our services based on information you provide to us, such as remembering your username, how you have customised our services, and reminding you of content you have enjoyed or listened to on the service previously. |
+| Targeted Advertising | We use these cookies and other similar technologies to serve you with advertisements that may be relevant to you and your interests, including interest-based advertising. The information may also be used to record how many times you've been served a particular advertisement and to ensure we do not display the same advertisement to you repeatedly, and to otherwise help us measure their effectiveness. |
+| Third Party | We may allow our [Business Partners](https://www.spotify.com/legal/cookies-vendor-list) to use cookies or other similar technologies on or outside the Spotify Service for the same purposes identified above, including collecting information about your online activities over time and across different websites, applications, and/or devices. |
+| Spotify Ads | We work with website publishers, application developers, advertising networks, and service providers to deliver advertisements and other content promoting Spotify on other web sites and services. Cookies and other similar technologies may be used to serve you with advertisements that may be relevant to you and your interests on other websites, applications, and devices, and to regulate the advertisements you receive and measure their effectiveness. |
+\- measure ad performance - the performance and effectiveness of ads that you see or interact with can be measured;
+## [3\. How to manage your cookie preferences]()
+\- develop and improve products - your data can be used to improve existing systems and software, and to develop new products;
+### [Browser Cookies]()
+\- apply market research to generate audience insights - market research can be used to learn more about the audiences who visit sites/apps and view ads; and
+You can withdraw or modify your consent to our use of cookies at any time. If you no longer wish to receive cookies you can use your web browser settings to accept, refuse and delete cookies. To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings).
+\- measure content performance - the performance and effectiveness of content that you see or interact with can be measured.
+Please note that if you set your browser to refuse cookies, you may not be able to use all the features of the Spotify website. To find out more information, you can visit [www.allaboutcookies.org](http://www.allaboutcookies.org/).
+ |
+| **Always Active** | Finally, third party cookies are also set for the following purposes:
+#### [Mobile Identifiers]()
+\- ensuring security, prevent fraud, and debug - your data can be used to monitor for and prevent fraudulent activity, and ensure systems and processes work properly and securely;
+On your mobile device, your operating system may provide you with additional options to opt out of interest based advertising or to otherwise reset your mobile identifiers. For example, you may use the "Limit Ad Tracking" setting (on iOS devices) or a setting to "Opt out of Interest-Based Ads" (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
+\- technically delivering ads or content - your device can receive and send information that allows you to see and interact with ads and content;
+\- matching and combining offline data sources - data from offline data sources can be combined with your online activity in support of one or more purposes;
+\- receiving and using automatically-sent device characteristics for identification - your device might be distinguished from other devices based on information it automatically sends, such as IP address or browser type; and
+\- linking different devices - different devices can be determined as belonging to you or your household in support of one or more of purposes.
+These purposes are described as "Always Active". You can find out more about how to control "Always Active" cookies in Section 3 where we describe our Consent Management Platform.
+ |
+## [3\. Options for managing cookies and interest-based ads]()
+There are several options available for managing your cookie preferences, depending on the cookie type and your device. Each of the options are described below. Please note that no one option is sufficient to manage all cookies on all devices. Therefore, you may wish to combine one or more options for complete coverage.
+### [Browser Settings]()
+You can use your web browser settings to accept, refuse and delete cookies. You can withdraw or modify your consent to our use of cookies at any time, with the exception of strictly necessary cookies (as described above). To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings).
+### [Consent Management Platform]()
+In addition, Spotify participates in the IAB Europe Transparency and Consent Framework and complies with its specifications and policies. We use a consent management platform ("**CMP**") with the identification number 28. You may view the CMP and access your cookie settings at [CMP](). The CMP allows you to consent to the setting of optional cookies by us and our third-party partners. Using the CMP, you can manage your preferences in relation to how first party cookies are set according to the category of cookie, as described in Section 2 [How do we use cookies?]() . Additionally, third party cookies can be managed according to the purpose for which your data is processed or according to which third-party partners are involved. The CMP also allows us to maintain records of your consent. If you wish to update your consent choices via the CMP, please visit [CMP]().
+As set out above, certain third party optional cookie purposes are described as "Always Active", however if you do not wish cookie data to be processed for these purposes then you may toggle off the control next to "store and/or access information" on a device in the CMP [CMP]().
+Please note that as with your web browser settings you will not be able to withdraw consent for cookies which are strictly necessary for the Service to operate.
+### [Mobile Identifiers]()
+On your mobile device, your operating system may provide you with options to opt out of interest based advertising or to otherwise reset your mobile identifier. This is a unique identifier that can be used to identify a mobile device which works in a similar way to a cookie. For example, you may use the "Limit Ad Tracking" setting (on iOS devices) or a setting to "Opt out of Interest-Based Ads" (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
 ### [Cookies on the Spotify Desktop Application]()
+You can withdraw your consent to our use of cookies on Spotify's desktop application at any time. If you no longer wish to receive cookies, navigate to your Account Settings page on desktop to find the control under "Advanced" - "Privacy". When the control is turned on, it will block cookies from that installation of the Spotify desktop application on that computer; if you have Spotify installed on more than one machine, or if you re-install the application, then you will need to turn the feature on for each installation. You will need to restart the application for this feature to take effect. Please note that if you set the Spotify desktop application to block cookies, then your Spotify experience may be affected.
+You can withdraw your consent to our use of cookies on Spotify's desktop application at any time. If you no longer wish to receive cookies, navigate to your Account Settings page and turn on the Desktop Cookie Opt-Out feature. When the feature is turned on, it will block cookies from that installation of the Spotify desktop application on that computer; if you have Spotify installed on more than one machine, or if you re-install the application, then you will need to turn the feature on for each installation. You will need to restart the application for this feature to take effect.
+Please note that if you set the Spotify desktop application to block cookies, then your Spotify experience may be affected.
 ### [Interest-Based Advertising]()
 Certain targeted advertisements that we (or a service provider acting on our behalf) display to you based on information about your online activities across websites and other interactive properties operated by third parties may include the "Ad Choices" icon or another mechanism to opt out of receiving interest-based advertisements. You may click on the AdChoices icon or visit [www.aboutads.info](https://aboutads.info/) to receive more information about the collection and use of information about your online activities for interest based advertising or to learn how to opt out of having your data used for interest based advertising by Digital Advertising Alliance (DAA) participating companies.
 - Canadian users can also visit [www.youradchoices.ca](https://www.youradchoices.ca/).
 - European users can also visit [www.youronlinechoices.com](https://www.youronlinechoices.com/) to learn how to opt out of having their data used for interest-based advertising by European Interactive Digital Advertising Alliance (EDAA) member companies.
 - The Network Advertising Initiative's (NAI) Opt-Out Tool at [www.networkadvertising.org/choices](https://www.networkadvertising.org/choices) allows you to opt out from the use of information about your online activities for interest based advertising by NAI member companies.
+You may also opt-out of receiving interest-based advertisements by turning off the "Tailored ads" toggle, located in the Privacy Settings page of your Spotify Account Settings. If you opt-out of receiving interest-based ads using the Tailored ads toggle, Spotify will not share your information with third party advertising partners or use information received by them to show you interest-based ads. We will also not show you interest-based ads based on information Spotify collects about your use of the Spotify Service over time. If you opt out, we will still show you ads based on your Spotify registration information and real-time usage but they will not be specifically tailored to you. For more information, please visit the Spotify [Privacy Center](https://www.spotify.com/privacy/).
 Please note that even if you opt out using the mechanisms above, you may still receive advertisements when using the Spotify Service.
 ## [4\. Updates to this Policy]()
 We may occasionally make changes to this Policy.
+When we make material changes to this Policy, we'll provide you with prominent notice e.g., by displaying a prominent notice within the Spotify Service or by sending you an email if you are a user of the Spotify Service. We may notify you in advance.
+When we make material changes to this Policy, we'll provide you with prominent notice e.g., by displaying a prominent notice within the Spotify Service or by sending you an email. We may notify you in advance.
 If you want to find out more about this Cookie Policy and how Spotify uses your personal data, please visit the [Privacy Center](https://www.spotify.com/privacy/) to find out more.
 ## [5\. How to contact us]()
 Thank you for reading our Cookie Policy. If you have any questions about this Cookie Policy, please contact our Data Protection Officer by using the 'Contact Us' form on the [Privacy Center](https://www.spotify.com/privacy/) or by writing to us at the following address:
+Spotify USA Inc.
+Spotify AB
+World Trade Center, 150 Greenwich Street, 62nd Floor, New York, NY 10007
+Regeringsgatan 19, SE-111 53 Stockholm
+USA
+Sweden
+We hope you enjoy Spotify!
+SE556703748501
 © Spotify AB.