Sky Terms and Conditions
ARCHIVED 2025-07-01, DATE APPROXIMATE · VERSION 20250701_rev01 · COMPARED WITH 20230501_rev01
Full text changes — 20230501_rev01 to 20250701_rev01
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| 1 | This page links to key facts (important information) about our subscriptions and services for new customers in the United Kingdom, and the terms and conditions that apply to the services they receive from us. Please select the appropriate link from the list below to be taken to the relevant document or webpage. | |
| 1 | - [skip to search]() | |
| 2 | - [skip to alerts]() | |
| 3 | - [skip to content]() | |
| 4 | - [skip to footer]() | |
| 5 | - [skip to the web assistant]() | |
| 2 | 6 | |
| 3 | If you have any questions or want to talk to us about any of this, please [contact us](https://www.sky.com/help/articles/terms-and-conditions-faqs). | |
| 7 | [Sky home page](https://www.sky.com/) | |
| 4 | 8 | |
| 5 | ## Sky TV terms and conditions | |
| 9 | - [Watch](/watch) | |
| 6 | 10 | |
| 7 | ## Streaming TV subscription terms and conditions | |
| 11 | - [Cinema](/tv/cinema) | |
| 8 | 12 | |
| 9 | ## Sky Broadband and Talk terms and conditions | |
| 13 | - [Sports](/tv/sports) | |
| 10 | 14 | |
| 11 | ## Sky Mobile terms and conditions | |
| 15 | - [Kids](/tv/kids) | |
| 12 | 16 | |
| 13 | ## Sky Protect terms and conditions | |
| 17 | - [discovery+](/watch/discovery-plus) | |
| 14 | 18 | |
| 15 | ## Other Sky terms and conditions | |
| 19 | - [What to watch](/watch/what-to-watch) | |
| 20 | ||
| 21 | Close Watch menu | |
| 22 | ||
| 23 | - [TV](/tv) | |
| 24 | ||
| 25 | - [Stream](/tv/stream) | |
| 26 | ||
| 27 | - [Glass](/glass) | |
| 28 | ||
| 29 | - [Sky Q](/tv/sky-q) | |
| 30 | ||
| 31 | - [TV & Broadband](/tvandbroadband) | |
| 32 | ||
| 33 | Close TV menu | |
| 34 | ||
| 35 | - [Glass](/glass) | |
| 36 | ||
| 37 | - [Glass Gen 2](/glass/gen-2) | |
| 38 | ||
| 39 | - [Glass Air](/glass/air) New | |
| 40 | ||
| 41 | - [Tech specs](/glass/43-inch) | |
| 42 | ||
| 43 | - [Switching to Sky Glass](/glass/existing-customers) | |
| 44 | ||
| 45 | Close Glass menu | |
| 46 | ||
| 47 | - [Broadband](/broadband) | |
| 48 | ||
| 49 | - [Broadband](/broadband) | |
| 50 | ||
| 51 | - [TV & Broadband](/tvandbroadband) | |
| 52 | ||
| 53 | - [Full Fibre Broadband](/broadband/full-fibre-broadband) | |
| 54 | ||
| 55 | - [Broadband for Gaming](/broadband/gaming) | |
| 56 | ||
| 57 | - [Broadband for Business](https://business.sky.com/) | |
| 58 | ||
| 59 | Close Broadband menu | |
| 60 | ||
| 61 | - [Mobile](/shop/mobile) | |
| 62 | ||
| 63 | - [Sky Mobile](/shop/mobile) | |
| 64 | ||
| 65 | - [Phones](/shop/mobile/phones) | |
| 66 | ||
| 67 | - [SIM](/shop/mobile/plans) | |
| 68 | ||
| 69 | - [Tablets & Laptops](/shop/mobile/tablets) | |
| 70 | ||
| 71 | - [Brands](/shop/mobile/brands) | |
| 72 | ||
| 73 | - [Accessories](/shop/accessories/mobile) | |
| 74 | ||
| 75 | - [SIM Activation](/shop/mobile/activation) | |
| 76 | ||
| 77 | - [Manage](/myaccount/mobile) | |
| 78 | ||
| 79 | Close Mobile menu | |
| 80 | ||
| 81 | - [Protect](/protect) | |
| 82 | ||
| 83 | - [Protect](/protect) | |
| 84 | ||
| 85 | - [Smart Home Insurance](/protect/smart-home-insurance) | |
| 86 | ||
| 87 | - [Smart Tech](/protect/smart-home-devices) | |
| 88 | ||
| 89 | Close Protect menu | |
| 90 | ||
| 91 | - [Business](https://business.sky.com/) | |
| 92 | - [Deals](/deals) | |
| 93 | ||
| 94 | Search | |
| 95 | ||
| 96 | Close | |
| 97 | ||
| 98 | [My Sky](https://www.sky.com/mysky) | |
| 99 | ||
| 100 | - [Bills & Payments](<https://www.sky.com/bill >) | |
| 101 | ||
| 102 | - [Your Products](<https://www.sky.com/hub >) | |
| 103 | ||
| 104 | - [Product Settings](<https://www.sky.com/productsettings >) | |
| 105 | ||
| 106 | - [Service Checker](<https://www.sky.com/servicechecker >) | |
| 107 | ||
| 108 | - [Sky VIP & Rewards](<https://www.sky.com/myaccount/rewards-and-extras >) | |
| 109 | ||
| 110 | - [My Details](<https://www.sky.com/mydetails >) | |
| 111 | ||
| 112 | - [My Orders](<https://www.sky.com/ordertracking >) | |
| 113 | ||
| 114 | - [My Messages](<https://www.sky.com/mymessages >) | |
| 115 | ||
| 116 | - [Moving Home](https://www.sky.com/moving-home) | |
| 117 | ||
| 118 | Close My Sky menu | |
| 119 | ||
| 120 | [Help](https://www.sky.com/help/home) | |
| 121 | ||
| 122 | - [Help](https://www.sky.com/help/home) | |
| 123 | ||
| 124 | - [My Account](https://www.sky.com/help/home/your-account) | |
| 125 | ||
| 126 | - [Broadband](https://www.sky.com/help/home/broadband) | |
| 127 | ||
| 128 | - [TV](https://www.sky.com/help/home/sky-tv) | |
| 129 | ||
| 130 | - [Mobile](https://www.sky.com/help/home/sky-mobile) | |
| 131 | ||
| 132 | - [Talk](https://www.sky.com/help/home/sky-talk) | |
| 133 | ||
| 134 | - [VIP](https://www.sky.com/help/home/sky-vip) | |
| 135 | ||
| 136 | - [Sky Customer Forum](https://helpforum.sky.com/) | |
| 137 | ||
| 138 | Close Help menu | |
| 139 | ||
| 140 | Alerts | |
| 141 | ||
| 142 | You're up to date No new alerts | |
| 143 | ||
| 144 | Close Alerts | |
| 145 | ||
| 146 | [My Sky](https://www.sky.com/mysky) | |
| 147 | ||
| 148 | - [Bills & Payments](<https://www.sky.com/bill >) | |
| 149 | ||
| 150 | - [Your Products](<https://www.sky.com/hub >) | |
| 151 | ||
| 152 | - [Product Settings](<https://www.sky.com/productsettings >) | |
| 153 | ||
| 154 | - [Service Checker](<https://www.sky.com/servicechecker >) | |
| 155 | ||
| 156 | - [Sky VIP & Rewards](<https://www.sky.com/myaccount/rewards-and-extras >) | |
| 157 | ||
| 158 | - [My Details](<https://www.sky.com/mydetails >) | |
| 159 | ||
| 160 | - [My Orders](<https://www.sky.com/ordertracking >) | |
| 161 | ||
| 162 | - [My Messages](<https://www.sky.com/mymessages >) | |
| 163 | ||
| 164 | - [Moving Home](https://www.sky.com/moving-home) | |
| 165 | ||
| 166 | Close My Sky menu | |
| 167 | ||
| 168 | [Help](https://www.sky.com/help/home) | |
| 169 | ||
| 170 | - [Help](https://www.sky.com/help/home) | |
| 171 | ||
| 172 | - [My Account](https://www.sky.com/help/home/your-account) | |
| 173 | ||
| 174 | - [Broadband](https://www.sky.com/help/home/broadband) | |
| 175 | ||
| 176 | - [TV](https://www.sky.com/help/home/sky-tv) | |
| 177 | ||
| 178 | - [Mobile](https://www.sky.com/help/home/sky-mobile) | |
| 179 | ||
| 180 | - [Talk](https://www.sky.com/help/home/sky-talk) | |
| 181 | ||
| 182 | - [VIP](https://www.sky.com/help/home/sky-vip) | |
| 183 | ||
| 184 | - [Sky Customer Forum](https://helpforum.sky.com/) | |
| 185 | ||
| 186 | Close Help menu | |
| 187 | ||
| 188 | Close the navigation menu | |
| 189 | ||
| 190 | Sign in | |
| 191 | ||
| 192 | [Back to Help](/help) | |
| 193 | ||
| 194 | # Sky Terms and Conditions | |
| 195 | ||
| 196 | Sky Q / Sky+ and Broadband Key Facts | |
| 197 | ||
| 198 | Sky Mobile Key Facts | |
| 199 | ||
| 200 | Sky Glass, Sky Stream and Sky Live Key Facts | |
| 201 | ||
| 202 | Sky Q box customer | |
| 203 | ||
| 204 | Sky+ box customer | |
| 205 | ||
| 206 | Sky+ HD T&Cs | |
| 207 | ||
| 208 | Sky Store T&Cs | |
| 209 | ||
| 210 | Sky Glass and Sky Stream customers | |
| 211 | ||
| 212 | Sky Broadband T&Cs | |
| 213 | ||
| 214 | Sky Broadband Tariff Guide | |
| 215 | ||
| 216 | Sky Talk T&Cs | |
| 217 | ||
| 218 | Sky Talk Tariff Guide | |
| 219 | ||
| 220 | Codes of Practice | |
| 221 | ||
| 222 | Policies | |
| 223 | ||
| 224 | Sky Mobile T&Cs | |
| 225 | ||
| 226 | Sky Mobile Tariff Guide | |
| 227 | ||
| 228 | Tariff Guide Updates | |
| 229 | ||
| 230 | Mobile Data Explained | |
| 231 | ||
| 232 | Sky Protect Smart Home Insurance | |
| 233 | ||
| 234 | Sky Protect Home Insurance | |
| 235 | ||
| 236 | Spotify T&Cs | |
| 237 | ||
| 238 | Disney+ T&Cs | |
| 239 | ||
| 240 | Microsoft Playready Notice | |
| 241 | ||
| 242 | Sky Go T&Cs | |
| 243 | ||
| 244 | Sky VIP T&Cs | |
| 245 | ||
| 246 | Sky Marketplace T&Cs | |
| 247 | ||
| 248 | My Sky App T&Cs | |
| 249 | ||
| 250 | Offers T&Cs | |
| 251 | ||
| 252 | Sky.com T&Cs | |
| 253 | ||
| 254 | Sky Products and Accessories T&Cs | |
| 255 | ||
| 256 | [Sky home page](https://www.sky.com/) © 2025 Sky UK | |
| 257 | ||
| 258 | - [Privacy options]() | |
| 259 | - [Terms & conditions](https://www.sky.com/shop/terms-conditions/new/) | |
| 260 | - [Privacy & cookies notice](https://www.sky.com/help/articles/sky-privacy-and-cookies-notice) | |
| 261 | - [Accessibility](https://skyaccessibility.sky/) | |
| 262 | - [Site map](https://www.sky.com/sitemap) | |
| 263 | - [Contact us](https://www.sky.com/help/articles/contacting-sky) | |
| 264 | - [Complaints](https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/) | |
| 265 | - [Sky Group](https://www.skygroup.sky/) | |
| 266 | - [Store locator](https://www.sky.com/shop/store-locator) | |
| 267 | ||
| 268 | Country: | |
| 269 | ||
| 270 | United Kingdom Republic of Ireland | |
| 271 | ||
| 272 | [back to top]() |