Sky Privacy Centre

DATED 2021-01-22 · VERSION 20210801_rev01 · COMPARED WITH 20210201_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20210201_rev01 to 20210801_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+This privacy and cookies notice applies to the processing of personal data, including information we collect and store via cookies, as explained below by:
+- **Sky UK Limited**, if you access our UK products and services or our online digital platforms (including where Sky UK Limited trades under the names "NOWTV" or ''Sky Espána"), or
+- **Sky Ireland Limited** acting as agent for Sky Subscribers Services Limited (Irish branch), if you access our Irish products and services or our online digital platforms (including where Sky Ireland Limited trades under the name "NOWTV"), and
+references in this policy to "**Sky**", "**we**" "**us**" or "**our**" should be interpreted accordingly. The processing explained in this notice may be carried out by Sky or other data controllers in the Sky group of companies (including Sky Subscribers Services Limited, Sky In-Home Service Limited and Sky Retail Stores Limited).
+If you access the products and services of other Sky companies and businesses, you should refer to their privacy notices.
+**COOKIES NOTICE**
+Cookies are created when you visit a website or use an app. They are basically small text files that are stored on your device and customise your experience. That file may store some info about your preferences based on anything you set last time you visited us. We also use cookies for other reasons, like advertising and marketing, experimenting with different layouts on the website, measuring your visits to the site and understanding your preferences. This means we can show you personalised advertising, offers and content that are just for you. Want to know more? Find more detailed info on how we use cookies below.
+When you create or log in to an online account, you agree to a cookie banner which provides a link to this notice. Otherwise, by continuing to use our websites, content, products or services, you agree to the use of cookies as described in this notice.
+If you'd like to learn how to manage these cookies and choose whether or not to receive information of different types, please see the section "Controlling My Cookies" below.
 ## How long we keep your information
 In this section, we explain the categories of personal data that we may keep, the periods applied and our reasons for keeping them.
 These categories of data include customer contact information, the addresses where we have provided services, account, activation and viewing card numbers, pay per view records, account correspondence with notes and complaints, payment card and financial history. We keep this information for business, legal and regulatory purposes. Some of the legal reasons why we keep this data are: tax purposes, to enable us to defend potential legal claims under the statutory periods set out in the Limitation Act 1980 (for Sky UK Limited and other Sky companies based in England and Wales) or the Statute of Limitations, 1957 (as amended) (For Sky Ireland Limited). We will also need to keep some information to demonstrate compliance with the Data Protection Act 2018, for example, where we need to evidence compliance with suppression requests. This information is also helpful if we receive customer enquiries or complaints, and to verify your identity when you contact Sky.