Sky Privacy Centre
ARCHIVED 2017-06-01, DATE APPROXIMATE · VERSION 20170601_rev01 · COMPARED WITH 20170208_rev01
Full text changes — 20170208_rev01 to 20170601_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 1 | We've detected that you may be experiencing poor broadband performance. | |
| 2 | ||
| 3 | [Fix this](http://microfilter-check.sky.com/) | |
| 4 | ||
| 5 | 1 | Sky account security |
| 6 | 2 | |
| 7 | 3 | ### Privacy notice |
| 8 | 4 | |
| 9 | 5 | Sky is Europe's leading entertainment company, headquartered in London. The group serves 21 million customers across five countries: Italy, Germany, Austria, the UK and Ireland. We offer the best and broadest range of content, deliver market-leading customer service and use innovative new technology to give customers a better TV experience, whenever and wherever they choose. We want to give you clear information about what information we collect and how we use it. This privacy notice applies to the use of personal information and other information by Sky UK Limited, Sky Germany, Sky Italy, Sky Ireland, Sky Austria and its group companies. |
| 10 | 6 | |
| 29 | 25 | - [How we show advertising and marketing that is relevant to your interests]() |
| 30 | 26 | - [Cookies Explained]() |
| 31 | 27 | - [Controlling my Cookies]() |
| 32 | 28 | |
| 33 | 29 | ### Contacting Sky |
| 34 | 30 | |
| 35 | Any queries or comments about this privacy notice, for requests of copies of the information we hold about you, if you wish to have a copy of your information, amend or transfer your records, or please contact [dp.department@sky.uk](mailto:dp.department@sky.uk) or to Customer Relations, Sky Subscriber Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD, UK. or to Customer Relations, Sky Subscriber Services Limited, One Burlington Plaza, Burlington Plaza, Dublin 4, ROI. | |
| 31 | Any queries or comments about this privacy notice, for requests of copies of the information we hold about you, if you wish to have a copy of your information, amend or transfer your records, or please contact [dp.department@sky.uk](mailto:dp.department@sky.uk) or to Customer Relations, Sky Subscribers Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD, UK. or to Customer Relations, Sky Subscribers Services Limited, One Burlington Plaza, Burlington Plaza, Dublin 4, ROI. | |
| 36 | 32 | |
| 37 | 33 | Please ensure you notify us of any updates, amendments and corrections to your information through [My Sky](https://my.sky.com/mysky/indexb.html) or by [contacting us](https://contactus.sky.com/uk/account-billing/change-your-account-details). |
| 38 | 34 | |
| 39 | 35 | If you wish to make a complaint about how we use your information, please contact Customer Relations in the first instance and we will do our best to help. If you are still unhappy, you can contact the Information Commissioner's Office via their website [www.ico.org.uk](https://ico.org.uk/). |
| 40 | 36 | |
| 41 | 37 | **We will occasionally update this privacy notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. We encourage you to periodically review this notice to be informed of how we use your information.** |