Privacy Policy

20241009_rev01 · COMPARED WITH 20240903_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20240903_rev01 to 20241009_rev01

2626- Consumption data: history of services and products used, event logs etc.
2727- Communication data: history of exchanges with Scaleway, complaints, support tickets, etc.
2828- Connection data: IP address, user ID, location data, connection and event logs etc.
2929
3030The categories of data used are indicated in each of the treatments in the following section. Any reference to "user account data" includes all account data.
3131
32## How we use your data.
32## How we use your data?
3333
3434## Contracts management and customer relations
3535
3636Scaleway processes your data in order to manage contracts for the services you use. This includes the management of accounts, support and payment methods.
3737
3838| Purposes | Categories of data | Legal basis | Retention | Categories of recipients |
214214In accordance with our general conditions of service, we remind you that the customer is solely responsible for the management and security of its content as well as the environments and systems that it deploys on the infrastructures made available to it as part of the services offered by Scaleway. It is also up to the customer to make any backups of their content (or other means aimed at ensuring their longevity) that he considers necessary in order to protect against possible deletion, alteration or modification of said content.
215215
216216For more information regarding all of our security measures, you can consult our [Security and Resilience page.](https://www.scaleway.com/en/security-and-resilience/)
217217
218218If you have identified a vulnerability or would like to send us a security question, please send it to us at: [security@scaleway.com](mailto:security@scaleway.com)
219219
220\## Data subjects rights & contact
220## Data subjects rights & contact
221221
222222Scaleway informs you that you have the following rights depending on the purpose of processing:
223223
224224- Be informed why we process your personal information
225225- Access your data and obtain a copy of the personal data we process about you
226226- Rectify incorrect, incomplete or outdated data