Legal Notice

ARCHIVED 2024-03-02, DATE APPROXIMATE · VERSION 20240302_rev01 · COMPARED WITH 20230215_rev01

Full text changes — 20230215_rev01 to 20240302_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1**Publisher**
2SCALEWAY
3Simplified joint stock company with a capital of 214 410,50 Euros
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2- [Skip to main content]()
3- [Skip to footer section]()
44
5SIREN: 433 115 904 RCS Paris
6Registered office: 8 rue de la Ville l'Evêque, 75008 Paris, France
7VAT number: FR 35 433115904
8Director of publication: Arnaud Brindejonc de Bermingham
9Hosted by: SCALEWAY SAS BP 438 75366 PARIS CEDEX 08 FRANCE
5- - Serverless
106
11**Contact Us**
12Mail: SCALEWAY SAS BP 438 75366 PARIS CEDEX 08 FRANCE
13Technical assistance: 24-hour assistance [https://console.scaleway.com/support/tickets](https://console.scaleway.com/support/tickets)
7 - Functions
148
15**Abuse**
16To report contentious content or if you are a victim of fraudulent use of a Scaleway Elements, Scaleway Datacenter or Online.net service, please contact us via the [https://abuse.online.net](https://abuse.online.net/) interface.
9 - [Serverless Functions](https://www.scaleway.com/en/serverless-functions/)
10 - Containers
1711
18**Intellectual Property**
19This website and all its contents (including data, information, photos, logos and trademarks) are the exclusive property of SCALEWAY SAS or its partners. Any reproduction, representation, translation, adaptation or quotation, in whole or in part, whatever the process or medium, is strictly prohibited except as provided by law or expressly authorized by their owner. Photos are not contractual.
12 - [Serverless Containers](https://www.scaleway.com/en/serverless-containers/)
13 - Middleware
2014
21**Personal data**
22You can visit our website on Internet without having to disclose your identity or to provide any personal information about yourself. However, we may sometimes request information to process an order, identify a support request, establish correspondances, provide a subscription, or apply for a position.
15 - [Messaging and Queuing](https://www.scaleway.com/en/messaging-and-queuing/)
16 - Database
2317
24**Consumer mediation**
25In the event of a complaint from the Customer, the latter may contact SCALEWAY Technical Assistance via its Account Management Console. If, however, the Customer is not satisfied with the response provided by Technical Support, the latter may contact SCALEWAY's Consumer Service by sending a registered letter with acknowledgment of receipt to the address " SCALEWAY - Consumer Service - BP 438 - 75366 Paris Cedex 08". The Customer's request will be studied within thirty (30) days from the date of receipt of his complaint.
26The Customer may also contact the Consumer Mediator in the following cases:
18 - [Serverless SQL Database (beta)](https://www.scaleway.com/en/serverless-sql-database/)
19 - Jobs
2720
28- If the Customer has exhausted all the internal remedies available to him (Technical Assistance then Consumer Service) and the latter is not satisfied with the answers provided.
29- If the Customer has not received a response from Technical Support within sixty (60) days or from Consumer Services within thirty (30) days.
30 To contact the mediator, the Customer must complete the form available at the following address:
31 [https://www.mediation-telecom.org/saisir-le-mediateur](https://www.mediation-telecom.org/saisir-le-mediateur).
32 All information on Mediation is available on the website
33 [https://www.mediation-telecom.org](https://www.mediation-telecom.org/).
34 Download the Mediation Charter by clicking [here](https://www.mediation-telecom.org/charte).
21 - [Serverless Jobs(beta)](https://www.scaleway.com/en/serverless-jobs/)
22
23 - Containers
24
25 - [Containers](https://www.scaleway.com/en/containers/)
26 - [Kubernetes Kapsule](https://www.scaleway.com/en/kubernetes-kapsule/)
27 - [Kubernetes Kosmos](https://www.scaleway.com/en/kubernetes-kosmos/)
28 - [Container Registry](https://www.scaleway.com/en/container-registry/)
29
30 - Storage
31
32 - Object Storage
33
34 - [Object Storage](https://www.scaleway.com/en/object-storage/)
35 - [Scaleway Glacier](https://www.scaleway.com/en/glacier-cold-storage/)
36 - Block Storage
37
38 - [Block Storage](https://www.scaleway.com/en/block-storage/)
39
40 - Managed Databases
41
42 - Relational Databases
43
44 - [Managed Database for PostgreSQL & MySQL](https://www.scaleway.com/en/database/)
45 - Memory Databases
46
47 - [Managed Database for Redis™](https://www.scaleway.com/en/managed-database-for-redistm/)
48 - Document Databases
49
50 - [Managed Document Database (beta)](https://www.scaleway.com/en/managed-document-database/)
51
52 - Network
53
54 - VPC
55
56 - [VPC](https://www.scaleway.com/en/vpc/)
57 - [Public Gateway](https://www.scaleway.com/en/public-gateway/)
58 - Load Balancers
59
60 - [Load Balancers](https://www.scaleway.com/en/load-balancer/)
61 - Domains and DNS
62
63 - [Domains and DNS](https://www.scaleway.com/en/domains-and-dns/)
64
65 - Managed services
66
67 - IoT
68
69 - [IoT Hub](https://www.scaleway.com/en/iot-hub/)
70 - Web development
71
72 - [Web Hosting](https://www.scaleway.com/en/web-hosting/)
73 - [Web Platform](https://www.scaleway.com/en/web-platform-powered-by-clever-cloud/)
74 - TEM
75
76 - [Transactional Email](https://www.scaleway.com/en/transactional-email-tem/)
77 - Observability
78
79 - [Cockpit](https://www.scaleway.com/en/cockpit/)
80
81 - Compute
82
83 - [Virtual Instances](https://www.scaleway.com/en/virtual-instances/)
84 - [Learning](https://www.scaleway.com/en/stardust-instances/)
85 - [Cost-Optimized](https://www.scaleway.com/en/cost-optimized-instances/)
86 - [Production-Optimized](https://www.scaleway.com/en/production-optimized-instances/)
87 - [Workload-Optimized](https://www.scaleway.com/en/workload-optimized-instances/)
88 - GPU
89
90 - [GPU 3070 Instances](https://www.scaleway.com/en/gpu-3070-instances/)
91
92 - Security and Identity
93
94 - Identity
95
96 - [Identity and Access Management (IAM)](https://www.scaleway.com/en/iam/)
97 - Security
98
99 - [Secret Manager](https://www.scaleway.com/en/secret-manager/)
100
101 - Developer Tools
102
103 - Developer Tools
104
105 - [Scaleway API](https://www.scaleway.com/en/api/)
106 - [CLI](https://www.scaleway.com/en/cli/)
107 - [Terraform](https://www.scaleway.com/en/terraform/)
108
109- AI
110
111 - [GPU-powered infrastructure](https://www.scaleway.com/en/gpu-instances/)
112 - [AI Supercomputers](https://www.scaleway.com/en/ai-supercomputers/)
113 - [Instance GPU H100 PCIe](https://www.scaleway.com/en/h100-pcie-try-it-now/)
114 - [Render GPU Instance](https://www.scaleway.com/en/gpu-render-instances/)
115 - Industries
116
117 - [Artificial Intelligence](https://www.scaleway.com/en/ai-solutions/)
118
119- Solutions
120
121 - Industries
122
123 - [Startup Program](https://www.scaleway.com/en/startup-program/)
124 - [SaaS](https://www.scaleway.com/en/saas-solutions/)
125 - [Public Sector](https://www.scaleway.com/en/public-sector-solutions/)
126 - [Gaming](https://www.scaleway.com/en/gaming-cloud-solutions/)
127 - [Media and Entertainment](https://www.scaleway.com/en/media-and-entertainment/)
128 - [Retail and E-commerce](https://www.scaleway.com/en/e-commerce-solutions/)
129 - Use cases
130
131 - [Cloud Storage Solutions](https://www.scaleway.com/en/cloud-storage-solutions/)
132 - [Kubernetes Solutions](https://www.scaleway.com/en/kubernetes-solutions/)
133 - [Serverless Applications](https://www.scaleway.com/en/build-scalable-applications-with-serverless/)
134 - Web Hosting
135
136 - [Managed Web Hosting](https://www.scaleway.com/en/managed-web-hosting/)
137 - [Dedicated Web Hosting](https://www.scaleway.com/en/dedicated-web-hosting/)
138
139- [Pricing](https://www.scaleway.com/en/pricing/)
140
141- Scaleway
142
143 - [About us](https://www.scaleway.com/en/about-us/)
144 - [News](https://www.scaleway.com/en/news/)
145 - [Events](https://www.scaleway.com/en/events/)
146
147 - [Environmental leadership](https://www.scaleway.com/en/environmental-leadership/)
148 - [Security and resilience](https://www.scaleway.com/en/security-and-resilience/)
149 - [Customer testimonials](https://www.scaleway.com/en/customer-testimonials/)
150 - [Social Responsibility](https://www.scaleway.com/en/social-responsibility/)
151 - [Scaleway Learning](https://www.scaleway.com/en/learning/)
152 - [Support Plan](https://www.scaleway.com/en/assistance/)
153
154- [Contact](https://www.scaleway.com/en/contact/)
155- English
156
157 - [Français](https://www.scaleway.com/fr/mentions-legales/)