O'Reilly Privacy Policy (Version 4.15)

DATED 2020-01-01 · VERSION 20200101_rev01 · COMPARED WITH 20170504_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20170504_rev01 to 20200101_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+This version (Version 2.1) of O'Reilly Media, Inc.'s Privacy Policy is effective as of November 9, 2016.
+This version (Version 4.6) is effective as of January 1, 2020.
+This Policy ("Policy") describes the privacy practices of O'Reilly Media, Inc. ("O'Reilly," "we," "us," "our") and governs how we collect, store, process, transfer, use, and protect personal information collected from and about you. This Policy applies to the websites that we own and that display or link to this Policy, including the websites located at oreilly.com. This Policy also applies to your access to these websites via mobile devices. This Policy does not apply to any O'Reilly websites, products or services that display or link to their own privacy policies, or that do not link to or display this Policy.
+- [Overview]()
+- [About Us]()
+- [Questions or Concerns: Contact Us]()
+Please contact us at if you have questions or concerns about this Policy. If we do not resolve your question or concern satisfactorily, then please contact our U.S.-based third party dispute resolution provider (free of charge) at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request).
+. [Information We Collect]()
+. [Using Personal Information]()
+. [How We Share and Disclose Personal Information]()
+. [How We Look After Your Personal Information and How Long We Keep It]()
+. [International Transfers of Your Information]()
+. [Your Rights: Access and Accuracy, Updating, Correcting, or Deleting Information]()
+. [Children's Privacy]()
+. [Sharing Data with Third Parties]()
+. [For California Residents: Your Privacy Rights and Do Not Track Disclosure]()
+. [Changes to this Privacy Policy]()
+. [Previous Versions of the Privacy Policy]()
+### 1\. Information We Collect
+## Overview
+As used in this Policy, personal Information ("PI") means information that can be directly associated with you (such as your name, email address, telephone number or billing information), or information about activities directly linked to you (such as products, services, or conference admissions that you have purchased). You agree that you will not provide us with the PI of anyone other than yourself unless you first obtain the consent of the person on whose behalf you will be providing PI to us.
+At O'Reilly, we pride ourselves on our commitment to protecting your privacy. Our data governance and privacy policies reflect our company's values and how we strive to maintain your privacy. We carry out our processing operations in compliance with privacy and data protection laws, including, where relevant, the EU General Data Protection Regulation ("GDPR"), Privacy Shield Principles and other applicable global privacy and data protection laws such as the California Consumer Privacy Act ("CCPA").
+We collect PI in the following ways:
+This Privacy Policy (the "Policy") discloses the privacy practices of O'Reilly Media, Inc. and O'Reilly UK Limited ("O'Reilly"), and Safari Books Online, LLC ("Safari") (referred to collectively as "we," "us," "our"). This Policy governs how we use and protect personal information that we collect when you visit our website, use our services or mobile apps, or otherwise engage with us. Any practices or points that are specific to O'Reilly or Safari are also clearly marked out in this Policy.
+**1.1 Information that you provide to us directly**
+Any use you make of O'Reilly service offerings is subject to O'Reilly's [Terms of Service (TOS)](https://www.oreilly.com/terms/) and may also be subject to [O'Reilly's Membership Agreement](https://learning.oreilly.com/membership-agreement/). Any use you make of any Safari service offering is also subject to Safari's [Membership Agreement](https://www.safaribooksonline.com/membership-agreement/) and [TOS](https://www.safaribooksonline.com/terms/).
+When you contact or communicate with O'Reilly, we may gather PI such as your name, age, physical address, email address and phone number.
+## About Us
+When you participate in a promotional offer (such as a trial subscription) and/or purchase products or services, we may gather PI regarding the offer that you participate in, and any products or services that you purchase, as well as payment information.
+O'Reilly Media, Inc. is a corporation registered in Delaware, with a principal office at located at 1005 Gravenstein Highway North, Sebastopol, CA 95472, United States of America.
+When you register for an online account, make a purchase, subscribe to a newsletter, participate in communities or an event, program, class or promotion, or click on a URL, we may gather user preferences, product interests, industry focus, community choices and other customer profile information.
+O'Reilly UK Limited is a company registered in England, under company number 03569414, with its registered address at New Derwent House, 69-73 Theobalds Road, London, WC1X 8TA, United Kingdom.
+Our website offers publicly accessible areas where users may contribute content and other information. Any PI that you provide in these areas may be read, collected and used by others.
+Safari Books Online, LLC is a limited liability company registered in Delaware, with a principal office at located at 1003 Gravenstein Highway North, Sebastopol, CA 95472, United States of America.
+We may provide you the opportunity to participate in surveys on our website. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). As participation in these surveys is voluntary, you need not provide this information if you do not participate.
+## Questions or Concerns: Contact Us
+You can log in to our website using third party sign-in services such as Facebook, LinkedIn, Twitter or an Open ID provider. These services will authenticate your identity and provide you with the option to share certain personal information with us such as your name and email address to pre-populate our sign up form(s). Third party services like Facebook Connect give you the option to post information about your activities on our website to your profile page on third party services to share with others within your network on those services.
+If you have any questions about this Policy or questions or complaints about our privacy practices, please contact us using the details below:
+**1.2 Information we collect through technology related to our products and services**
+FAO
+Certain products and services, such as our mobile conference applications, may connect and transmit telemetry and system/product data to us or our authorized agents. This data may include, but is not limited to, system model, mobile carrier, operating system, host ID, location, IP address and other information used to collect aggregate data on app usage, downloads, sessions, and frequency of use.
+Data Protection Officer
+We use this information to manage and administer our products, services and events, and as the basis for advising you of the availability of updates and new versions, providing testing and monitoring of services provided to you, enhancing our products and services, and improving and targeting our communications with you.
+Address
+When using our mobile applications we may collect your geo-location data in order to help provide you with conference services near you. If you have previously consented to the collection of your geo-location and no longer wish to have it used, you can turn it off at the device level.
+O'Reilly Media, Inc., 1005 Gravenstein Highway North, Sebastopol, CA 95472, USA
+**1.3 Information we collect through other online technology**
+Email
+When you visit our websites, we collect information about the pages you view. In addition, some pages of our website use cookies, web beacons and similar technologies to automatically collect information from you. We send one or more cookies (small text files containing a string of characters) to your computer to uniquely identify your browser. We use "web beacons" (electronic images also known as pixel tags or clear gifs) to recognize a O'Reilly cookie on your computer when you view or take actions on an O'Reilly web page, an O'Reilly advertisement posted on a third party web page, or open an email from us. For these purposes, some of our tracking technologies may be tied to personally identifiable information.
+Phone
+Cookies, web beacons and similar technologies enable us to collect information about your visits to our websites, such as:
+[1-800-889-8969](tel:+1-800-889-8969)
+- Internet Protocol Address
+- Browser type
+- Operating system
+- Referring website (website you visited before coming to our website)
+- Date and time of visit
+- City and country of email address
+- URL of pages visited
+- Other browsing behavior, such as products and white papers downloaded
+The contact information above should also be used for communications relating to exercising the rights described in section 6.2 below.
+Our third party web analytics service providers use cookies and web beacons in order to make it easier for you to navigate our website and to help us manage the content on our website. For instance, cookies and web beacons provide information about the effectiveness of our website content.
+If we do not resolve your question or concern satisfactorily, then please contact our U.S.-based third party dispute resolution providers (free of charge) at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request).
+Most browsers allow you to remove and block cookies and web beacons. If you do so, you will need to re-enter your user name and password to access certain parts of our websites and you will only have access to generic content that is not focused on your specific interests. Also, you may not be able to use certain website features or take full advantage of our offerings.
+For inquiries:
+Flash cookies and browser cookies are differentiated by the amount, type, and method by which data is stored. Cookie management tools provided by your browser will not remove Flash cookies. Click here to learn how to manage privacy and storage settings for Flash cookies click here: [http://www.macromedia.com/support/documentation/en/flashplayer/help/settings\_manager.html#117118](http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html)
+Our EU Representative: As we, O'Reilly Media, Inc. and Safari Books Online, LLC, are not established in the EU, we have appointed O'Reilly UK Limited as our EU representative whom you may contact if you are located in the EU to raise any issues or queries you have relating to our processing of your personal information and/or this Privacy Policy more generally. Our EU representative's contact details are:
+Our websites includes third party social media features, such as the Facebook and Twitter buttons. These features may on behalf of those third parties collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these third party social media features are governed by the privacy policy of the third party that provides the feature.
+FAO
+We may from time-to-time engage a third party advertising network to display advertising on our website or to manage our advertising on third party sites. These advertising networks use cookies and web beacons to collect non-personally-identifiable information about your activities on our websites and other websites in order to provide you with targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking [http://preferences-mgr.truste.com](http://preferences-mgr.truste.com/). Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
+Data Protection Manager
+We use mobile analytics tools to improve our understanding of the functionality of our mobile apps and content on your phone. These tools may record information such as how often you use the application, the events that occur within the application, aggregated usage, and performance data, the site or app store from which you downloaded the app. We also use this information to inform app design development and updates. We do not link the information we store within the analytics tools to any PI you submit within the mobile app.
+Address
+**1.4 Do Not Track**
+O'Reilly UK Limited, 5 St George's Yard, Farnham, Surrey, GU9 7LW, UK
+California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn't an industry or legal standard for recognizing or honoring DNT signals, we don't respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.
+Email
+**1.5 Information from other sources**
+Phone
+From time-to-time we may receive information from other sources, such as commercial contact lists or companies that we acquire, and we may combine that information with information previously collected, including information collected in connection with your use and interaction with our other products, services, and websites.
+[+44 (0) 1252 721284](tel:+44-1252-721284)
+Some O'Reilly events, websites or services may be co-branded and offered in conjunction with one or more third parties. When you provide PI in relation to them, both O'Reilly and the relevant third parties may receive the information collected and use the information according to each company's privacy policy and agreement with you. We recommend reading the privacy statements of the companies with whom we provided co-branded offerings, whenever you access or participate in a co-branded offering.
+If you prefer, you can of course always contact us using our US contact details set out above.
+### 2\. How We Use Information We Collect
+## 1\. Information We Collect
+We use PI to conduct business, provide information and support for products and services, improve our understanding of your needs and interests, develop and improve our services and products, and personalize communications. Examples include:
+We collect personal information in the following ways:
+- Advising you of relevant promotions, products, services, and news about O'Reilly and affiliated third parties
+- Processing and fulfilling orders
+- Responding to customer service requests
+- Creating and monitoring accounts
+- Conducting market research projects
+- Analyzing how our products and services are used
+- Personalizing content and advertising
+- Monitoring our services in order to prevent and identify unauthorized content use and violations of our end user agreements
+- Planning and forecasting
+- Maintaining legal compliance
+- Preventing fraud and prohibited or illegal activities
+### 1.1 Information that you provide to us directly
+We use information collected directly from you in order to monitor website traffic, personalize our website, and to improve our website and mobile applications.
+We gather information that you provide to us when you:
+### 4\. Notice and Choice
+- purchase products or services from us
+- subscribe to our newsletters and mailing lists
+- participate in promotional offers (such as a trial Safari subscription) and other promotions, competitions or prize drawings
+- fill in forms, conduct searches, post content on the website, respond to surveys, or use any other features of our websites
+- make an inquiry, provide feedback, submit correspondence, or make a complaint over the phone, by email, on our website or by post
+- register for, and update an online account with us (including if you access through Facebook, LinkedIn, Twitter, Google, or an open IP provider, or our mobile applications)
+- register to, present at, and/or attend, our events and conferences, scan your attendance badge at any of the booths at our conferences/events, or at our booths when we are present at someone else's conference/event
+- enter into a contract with us
+- sign up for job alerts on our websites, submit a job application, a CV, cover letter, or social media profile to a job vacancy, attend an interview, assessment, or meeting
+- contact other users on the websites, e.g. on the O'Reilly Community website
+- 'follow', 'like', post to, or interact with, our social media accounts, including Facebook, LinkedIn, Twitter, Pinterest, Instagram, Google+, and SnapChat
+- contribute content and information about yourself in the course of your use of social and sharing features in our websites, services or products that make users' content and information available to the public or to specific groups, such as others who use those features
+We provide notice about our use of PI in this Policy, in our web pages, and in other locations where we collect PI. You can choose whether or not to provide PI to us. If you choose not to provide PI, you may not be able to take advantage of certain offers, options, website features, events and services that depend upon accurate PI.
+The information you provide to us will include (depending on the circumstances):
+To request the removal of your PI, please see the "Access and Accuracy" section of this Policy. That section also contains information about making changes with respect to some specific aspects of our website and your website activities.
+- **Identity and contact data**: title, names, addresses, email addresses, phone numbers or your signature.
+- **Account profile data**: a username/display name, password, user preferences and, if you sign up through a social media account, certain information about that account.
+- **Conference registration details**: the company/organization you work for, job title/position, language preferences, your name, your email, your age, your gender, your job function, your experience, your opinions and why you are attending the conference and what you hope to learn, and your accessibility needs.
+- **Financial data**: payment details, which may include billing addresses, credit/debit card details and bank account details.
+- **Employment and background data**: if you apply for employment on our sites, your academic and work history, qualifications, skills, projects and research that you are involved in, references, proof of your entitlement to work in the relevant country, your national security number, your passport or other identity document details, your current level of remuneration (including benefits), and any other such similar information that you may provide to us.
+- **Visual and audio information about yourself**: e.g. a photo or video footage, or sound recording.
+- **Your preferences**: information about your preferences, interests, industry focus, community choices, and other customer profile information.
+- **Sensitive information**: information about your race or ethnicity, religious beliefs, sexual orientation, health and whether or not you have any disability. You can find out more about how we use sensitive information below in the "Special Categories of Data" section.
+- **Any other information that you choose to share with us**: for example, any information that you provide via correspondence, when you fill out our survey(s), that you share via our website or social media accounts linked to our website, or any information that you choose to provide in person at events, meetings, or over the phone.
+- **Mobile application**: when you download and use the Safari service, we automatically collect information on the type of device you use and your operating system version.
+### 5\. Onward Transfer
+### 1.2 Information we collect through technology related to our products and services
+We will only share PI with third parties if those third parties provide an adequate level of data protection to help ensure the security of personal data.
+Some of our products and services collect information about system and product data. We use this information to manage and administer our products and services, to issue updates and new versions, testing and monitoring services that we provide, enhancing our products and services, and improving and targeting our communications with you.
+### 6\. Security
+### 1.3 Information we collect through online technology
+O'Reilly uses administrative, technical, and physical safeguards to protect the security, confidentiality and integrity of PI against loss, misuse and unauthorized access, disclosure, alteration, and destruction. In addition, we use standard security protocols and mechanisms (such as secure socket layer \[SSL\] encryption) to transmit sensitive data such as payment details.
+We may collect certain information automatically when you use our online technology. This information may include your Internet protocol (IP) address, browser settings, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, browser session location information, Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and other information about how you use our online technology. Information we collect may be associated with accounts and other devices (see e.g., Section 2.3 Cross-Device Tracking below).
+You can assist us in protecting your PI by keeping your password and login information secret, and making sure that you terminate user sessions, close the browser, and log out when you access our services from shared computers. Please note that no method of transmission over the internet, nor any method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
+Technologies such as cookies, beacons, tags, local storage, and scripts are used by us and our affiliates, and other companies, such as third party technology service providers and web analytics providers. These technologies make it easier for you to navigate our website and to help us manage the content on our website and are used to analyze trends, administer the sites, track users' movements around the site (including which site you clicked from to arrive at our site), and gather demographic information about our user base. Additional information about these online technologies is available [here](https://www.oreilly.com/privacy-cookies.html).
+### 7\. Access and Accuracy; Updating, Correcting or Deleting Personal Information
+### 1.4 Information from other sources
+It is important to us to maintain the accuracy of your contact information.
+In certain circumstances, we will receive information about you from other sources, including third parties. For example, we may receive personal information from any of the following, who may be based inside and/or outside the EU:
+This section of the Policy concerns updating, correcting, and/or deleting PI.
+- **Other website users.**
+- **Event attendees.**
+- **Your agents or representatives** who are acting on your instructions.
+- **Commercial contact lists** that we acquire from other organizations.
+- **Organizations that we acquire or merge with.**
+- **Organizations with whom we provide co-branded events, websites, products, and services.**
+- **Fraud detection agencies.**
+- **Your current and former employers, recruitment agencies, and referees.**
+- **Service providers** including our website developers, IT support providers, cloud services providers, payment services providers, billing service providers, contractors, consultants, advertising agencies and platforms, digital performance monitoring and management providers, advertising analytics providers, marketing and sales service providers, user experience testing platforms, B2B contact databases, recruitment agencies, survey tool providers, customer relationship and customer support service providers, event ticket retailers, event management platform service providers, customer identity account management providers, HR service providers, couriers, instant messaging service providers.
+- **Social media plugins.** By providing your social media account details you are authorizing that third-party provider to share with us certain information about you.
+- **Publicly available sources** such as LinkedIn, Facebook, Twitter, and Google+.
+O'Reilly Media Requests to Access or Update Information:
+We might also receive information about you from other third parties if you have indicated to such third parties that you would like to hear from us.
+If you need to update, correct, or request the deletion or deactivation of your information please do so by email at .
+### 1.5 Special categories of data
+You also may update your information by writing to:
+Special categories of particularly sensitive personal information require higher levels of protection. These so-called "special categories of data" include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Depending on the circumstances, we will also collect information about criminal convictions and offenses.
+O'Reilly Media, Inc.
+Attn: Online Marketing
+Gravenstein Hwy North
+Sebastopol, CA 95472
+We need to have further justification for collecting, storing and using this type of personal information. We process special categories of personal information in the following circumstances:
+We will make reasonable efforts to incorporate the changes as soon as possible. Before we make changes, we may ask you to verify your identity and/or provide other details.
+- in limited circumstances, with your explicit written consent
+- where it is necessary to carry out our legal obligations or exercise rights in connection with employment
+- where it is necessary for reasons of substantial public interest, such as for equal opportunities monitoring
+- where it is necessary in relation to legal claims
+- where it is necessary to protect your interests (or someone else's interests) and you are not capable of giving your consent
+- where you have already made the information public.
+We may keep a copy of the prior information for our records.
+For example, we will collect special categories of information:
+We provide individuals with reasonable access to their PI in order to have it corrected, amended or deleted where it is inaccurate or inappropriate for the specified purposes of processing. We will respond to all requests for access within 30 days.
+- when you apply to work for us (for diversity and equal opportunities records, to support your needs and facilitate access to our premises, and to carry out background checks);
+- when you attend our events, visit our premises, or apply for a diversity and inclusion scholarship from us to attend one of our conferences (to improve racial balance at our events), to make any necessary arrangements for your attendance, and to investigate claims about breaches of our [Conference Code of Conduct](https://www.oreilly.com/conferences/code-of-conduct.html).
+We will retain your information (including geo-location data) for as long as your account is active, and as necessary to provide you services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
+In limited circumstances, we may request your written consent to allow us to use certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.
+Marketing Communications: To opt-out from or change your marketing communications preferences, follow the opt-out instructions included in the relevant newsletter or communication. Please note that your marketing communication preferences do not affect transactional, relationship, and/or legally required communications.
+## 2\. Processing and Using Personal Information
+PI Posted in Blogs: To request removal of your PI from one of our blogs, please contact . In some cases, we may not be able to remove your PI. In that case, we will let you know.
+### 2.1 How we process and use information we collect
+Personal Testimonials: If you wish to update or delete your personal testimonial, you can contact us at .
+We process and use your information for the following purposes:
+### 8\. Children's Privacy
+- **To provide access to our website** in a manner convenient and optimal and with personalized content relevant to you (on the basis of our legitimate interest to ensure our website is presented in an effective and optimal manner).
+- **To register and maintain your O'Reilly or Safari account** (on the basis of performing our contract with you).
+- **To process and fulfill your orders for O'Reilly and Safari products and services** (on the basis of performing our contract with you).
+- **To process and facilitate transactions and payments, and recover money owed to us** (on the basis of performing our contract with you, and on the basis of our legitimate interest to recover debts due).
+- **To monitor your account and use of services** to ensure compliance with our end-user agreements and prevent and identify unlawful content use and violations (on the basis of our legitimate interests to operate a safe and lawful business, or where we have a legal obligation to do so).
+- **To enable you to communicate with other website users and clients** (on the basis of your consent where we have requested it, or on the basis of performing our contract with you).
+- **To manage our relationship with you**, which will include notifying you about changes to our terms of service or privacy policy, and asking you to leave a review or take a survey (on the basis of performing our contract with you, to comply with our legal obligations, and our legitimate interest in keeping our records updated and study how our website and services are used).
+- **To enable and support your participation and sharing** in connection with those social features of our websites, products, services, and online communities in which you choose to participate.
+- **To conduct business with you or your employer**, including to contact you and manage and facilitate our business relationship with you and your employer (on the basis of performing our contract with you, and our legitimate interest in running our business).
+- **To provide customer service and support**, like dealing with inquiries or complaints about the website, which may include sharing your information with our website developer, IT support provider, and payment services provider as necessary (on the basis of performing our contract with you, our legitimate interest in providing the correct products and services to our website users, and to comply with our legal obligations).
+- **To enable you to take part in prize drawings, competitions, and surveys** (on the basis of performing our contract with you, and our legitimate interest in studying how our website and services are used, to develop them, and to grow our business).
+- **To work with you and undertake projects with you**, including to process any proposals that you submit to us (on the basis of our contract with you, and our legitimate interest in running our business).
+- **To provide access to, and administer O'Reilly scholarship programs** (on the basis of your consent where we have requested it, on the basis of performing our contract with you, and our legitimate interest in making our products and services accessible to a range of individuals with diverse backgrounds).
+- **For recruitment**, including to process any job applications you submit to us, whether directly or via an agent or recruiter including sharing your information with our third party recruitment agencies (on the basis of our legitimate interest to recruit new employees or contractors).
+- **To carry out marketing** and let you know about our news, events, new website features products or services that we believe may interest you, including sharing your information with our marketing services providers (either on the basis of your consent where we have requested it, or our legitimate interests to provide you with marketing communications where we may lawfully do so).
+- **To deliver relevant website content and advertisements to you** and measure or understand the effectiveness of the advertising we serve to you (on the basis of our legitimate interests in studying how our website/services are used, to develop them, to grow our business and to inform our marketing strategy).
+- **To interact with users on social media platforms** (on the basis of our legitimate interest in promoting our brand and communicating with interested individuals).
+- **To conduct data analytics** to improve our website, products/services, marketing, customer relationships and experiences (on the basis of our legitimate interests in defining types of customers for our website and services, to keep our website updated and relevant, to develop our business, to provide the right kinds of products and services to our customers, and to inform our business and marketing strategy).
+- **To make suggestions and recommendations** by sharing your information with selected third parties such as sponsors and partners, so they can contact you about things that may interest you (either on the basis of your consent where we have requested it, or on the basis of our legitimate interest to share details of conference attendees with our co-presenters and sponsors).
+- **To carry out marketing research and user testing** to assess the levels of satisfaction of existing and proposed products and services (on the basis of our legitimate interest in carrying out research, providing the right kinds of products and services to our customers).
+- **To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity** (on the basis of our legitimate interests to operate a safe and lawful business, or where we have a legal obligation to do so).
+- **To enable us to comply with our policies and procedures and enforce our legal rights**, and to protect the rights, property or safety of our employees and share your information with our technical and legal advisors (on the basis of our legitimate interests to operate a safe and lawful business, or where we have a legal obligation to do so).
+- **To create de-identified information**, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Services, or other analyses we create (on the basis of our legitimate interests in studying how our website/services are used, to develop them, to grow our business and to inform our marketing strategy).
+- **To send push notifications through our mobile application**. We may, if allowed by applicable law, send you push notifications through our mobile application. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
+O'Reilly's websites and marketing are not directed to children under 13 years of age.
+**We will use your information for the purposes listed above either on the basis of:**
+### 9\. Transfers of PI Outside the U.S.
+- your consent (where we request it);
+- performance of your contract with us and the provision of our services to you;
+- where we need to comply with a legal or regulatory obligation; or
+- our legitimate interests or those of a third party (see section 2.2 below for more information).
+O'Reilly transacts business throughout the world and has operations, processes and systems that cross borders. By providing us with information, including PI, you agree and acknowledge that we may transfer it within O'Reilly in the United States and to affiliates, joint venture partners, and third party service providers around the world.
+### 2.2 Legitimate interests
+### 10\. Questions or Concerns: Contact Us
+As outlined above, in certain circumstances we may use your personal information to pursue legitimate interests of our own or those of third parties. Where we refer to our "legitimate interests", we mean our legitimate business interests in conducting and managing our business and our relationship with you, including the legitimate interests we have specified in section 2.1 above.
+O'Reilly regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or O'Reilly's treatment of PI by emailing us at or by writing to us at:
+Where we use your information for our legitimate interests, we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests don't automatically override yours and we won't use your information if we believe your interests should override ours unless we have other grounds to do so (such as your consent or a legal obligation). If you have any concerns about our processing please refer to details of "Your Rights" in Section 6 below.
+O'Reilly Media, Inc.
+Attn: Online Marketing
+Gravenstein Hwy North
+Sebastopol, CA 95472
+### 2.3 Cross-Device Tracking
+### 11\. Changes to this Privacy Policy
+Your browsing activity may be tracked across different websites and different devices or apps. For example, we may attempt to match your browsing activity on your mobile device with your browsing activity on your laptop to efficiently serve content to you if you're a logged-in user or, in the case of non-logged in users, to increase the accuracy of site usage analytics. To do this our technology service providers may share data, such as your browsing patterns and device identifiers, and will match the information of the browser and devices that appear to be used by the same person.
+Please note that this Policy may change from time to time. We will not make material change that would reduce your rights under this Policy without your consent. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective. We will also keep prior versions of this Policy in an archive for your review.
+## 3\. How We Share and Disclose Personal Information
+### 12\. Your Privacy Rights - Information Sharing Disclosure for California Residents
+There are certain circumstances in which we may share your personal information with certain third parties, as follows
+O'Reilly's policy is to share your PI only if you have given us your consent, for instance, by your agreeing to this Policy.
+- **Other website users and clients who use our websites and/or applications** to communicate or otherwise interact with you.
+- **Sponsors, partners and collaborators**, including sponsors of our events, products or services, and organizations with whom we host co-branded events.
+- **Our service providers who are acting as processors** and who assist us with our administrative or business functions, or in the provision of any of our products/services to you.
+- **Wholly owned subsidiaries, and foreign offices, of O'Reilly Media, Inc.** including those based in the USA, UK, China, and Japan.
+- **Regulators and governmental bodies** like the IRS, HMRC, and other authorities and regulators acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
+- **Marketing parties** which are any selected third party that you consent to our sharing your information with for marketing purposes.
+- **Any prospective buyer of our business or assets**, only in the event that we wish to sell any part of our business or assets.
+- **Other third parties** including legal, professional or other advisors, regulatory authorities, courts, law enforcement agencies and government agencies) where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.
+After obtaining such consent, O'Reilly may from time to time provide its business partners with contact details for direct marketing purposes of relevant services, products, and programs.
+For a list of the categories of personal information we have disclosed about consumers for a business purpose in the past 12 months, please click [here](https://www.oreilly.com/privacy-categories-disclosed-for-business-purpose.html). For a list of categories of personal information we have sold about consumers for a business purpose in the past 12 months for valuable consideration, please click [here](https://www.oreilly.com/privacy-categories-disclosed-for-valuable-consideration.html). We rely on the lawful bases set out in Section 2.1 above when we use your information for these purposes.
+If you no longer wish your information to be shared, or if you have questions regarding our information sharing practices, please let us know. You can email us at .
+## 4\. How We Look After Your Personal Information and How Long We Keep It
+### 4.1 Security
+We use administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of personal information against loss, misuse and unauthorized access, disclosure, alteration, and destruction. We also operate a policy of "privacy by design" by looking for opportunities to minimize the amount of personal information we hold about you.
+The safeguards we use include:
+- ensuring the physical security of our offices, warehouses, or other sites
+- ensuring the physical and digital security of our equipment and devices by using appropriate password protection and encryption
+- using standard security protocols and mechanisms (such as secure socket layer (SSL) encryption) to transmit sensitive data such as credit card details
+- maintaining a data protection policy for, and delivering data protection training to, our employees
+- limiting access to your personal information to those who need to use it in the course of their work
+If you have any questions about the security of your personal information, please contact us using the methods outlined in the ["Contact Us" section]() above.
+### 4.2 Retention
+We will keep your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our lawful business purposes, such as for the purposes of exercising our legal rights or where we are permitted to do. We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it.
+Please contact us using the methods outlined in the ["Contact Us" section]() above if you would like to obtain details of our retention periods for different aspects of your personal information.
+### 4.3 Help keep your information safe
+You can also play a part in keeping your information safe by:
+- choosing a strong account password, changing it regularly, and using different passwords for different online accounts
+- keeping your login and password details confidential
+- logging out of the website and closing the browser each time you have finished using it, especially when using a shared computer
+- informing us if you know or suspect that your account has been compromised, or if someone has accessed your account without your permission
+- keeping your devices protected by using the latest version of your operating system and maintaining any necessary anti-virus software
+- being vigilant to any fraudulent emails that may appear to be from us. Any emails that we send will come from an email address ending in either: @oreilly.com (O'Reilly US), @mail.oreilly.com.cn (O'Reilly China), @oreilly.co.uk (O'Reilly UK), @oreilly.co.jp (O'Reilly Japan), @safaribooksonline.com or @e.safaribooksonline.com (Safari Books)
+## 5\. International Transfers of Your Information
+O'Reilly and Safari are both based in the United States of America.
+### 5.1 Privacy Shield Certification
+O'Reilly Media, Inc. and Safari Books Online, LLC (and entities and subsidiaries that are, or may become, covered by O'Reilly or Safari's privacy shield certification) participates in and have certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (collectively the "Privacy Shield Framework"). O'Reilly and Safari are committed to subjecting all personal information received from the European Economic Area, United Kingdom and Switzerland ("Privacy Shield Covered Data"), respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability, including the 16 supplemental principles described in each Privacy Shield Framework (collectively, the "Privacy Shield Principles"). O'Reilly and Safari have each certified to the Department of Commerce that it adheres to the Privacy Shield Principles. To learn more about the Privacy Shield Framework and to view O'Reilly and Safari's certifications, please visit the U.S. Department of Commerce's Privacy Shield List available at [https://www.privacyshield.gov](https://www.privacyshield.gov/). If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. Additionally, O'Reilly and Safari may protect your data through other legally-valid methods, including international data transfer agreements.
+Under the Privacy Shield Framework, O'Reilly and Safari collect, use, and disclose Privacy Shield Covered Data for the purposes described in this Policy. Under the Privacy Shield Framework, as described in Section 6 below, you may inquire as to whether O'Reilly and/or Safari is processing personal information about you, request access to Personal Information, and ask that we correct, amend or delete your personal information where it is inaccurate or has been processed in violation of the Privacy Shield Principles. O'Reilly and Safari are responsible for the processing of personal information each receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Privacy Shield requires that O'Reilly and Safari remain liable should its third parties process personal information in a manner inconsistent with the Privacy Shield Principles. O'Reilly and Safari comply with the Privacy Shield Principles for all onward transfers of personal information from the European Economic Area, United Kingdom and Switzerland, including the onward transfer liability provisions.
+With respect to Privacy Shield Covered Data received or transferred pursuant to the Privacy Shield Framework, O'Reilly and Safari are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (the "FTC"). The FTC has jurisdiction over O'Reilly and Safari's compliance with the Privacy Shield Framework. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
+If you are an EU or Swiss citizen and feel that we are not abiding by the terms of this Privacy Notice, or that we are not in compliance with the Privacy Shield Principles, please contact us by using the [contact information]() provided at the top of this Privacy Policy.
+Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint](https://www.privacyshield.gov/article), you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. For additional information, see [https://www.privacyshield.gov/article?id=ANNEX-I-introduction](https://www.privacyshield.gov/article).
+If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request). If your request remains unresolved, you may contact the national data protection authority for your EU Member State.
+### 5.2 Special note to users outside of the United States
+We transact business throughout the world and have operations, processes and systems that cross borders. Our offices are located in the United States, the United Kingdom, China and Japan, and our servers are located in the United States, the United Kingdom, Belgium, China and Japan. We transfer your personal information within the O'Reilly and Safari group of companies in the United States, and to affiliates, joint venture partners, and third party service providers around the world.
+If you reside in the European Union, please be advised that your personal information will be processed outside of the European Economic Area (EEA). We will take all steps necessary to ensure that your information is adequately protected and processed in accordance with this Privacy Policy, including but not limited to:
+- only transferring your personal information to [countries that have been deemed to provide an adequate level of protection for personal information by the European Commission](https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en);
+- where we use providers based in the US, we may transfer data to them if they are part of the [EU-US Privacy Shield](https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/eu-us-privacy-shield_en) which requires them to provide similar protection to personal information shared between the Europe and the US; or
+- where we use certain service providers, we may use specific contracts approved by the European Commission which give personal information the same protection it has in Europe (the so-called [European Commission's Standard Contractual Clauses](https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en)).
+We may transfer your personal information to countries in the following regions outside of the EEA: North America and Asia. Please contact us using the [contact details]() in this Privacy Policy if you want further information on the specific mechanism used by us when transferring your personal information out of the EEA.
+## 6\. Your Rights: Access and Accuracy, Updating, Correcting, or Deleting Information
+### 6.1 Your rights - summary
+You have certain rights in respect of the information that we hold about you, including:
+- the right to be informed of the ways in which we use your information, as we seek to do in this Privacy Policy
+- the right to restrict or object to the processing of your personal information, including the right to opt in or opt out of the sale of your personal information to third parties, if applicable, where such requests are permitted by law.
+- the right to request access to the information that we hold about you
+- the right to request that we correct or rectify any information that we hold about you which is out of date or incorrect
+- the right to withdraw your consent for our use of your information in reliance of your consent (refer to section 2 above to see when we are relying on your consent), which you can do by contacting us using any of the details at the top of this Privacy Policy
+- the right to object to our using your information on the basis of our legitimate interests (refer to section 2 above to see when we are relying on our legitimate interests) (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground
+- the right to receive a copy of any information we hold about you (or request that we transfer this to another service provider) in a structured, commonly-used, machine readable format, in certain circumstances
+- in certain circumstances, the right to ask us to limit or cease processing or erase information we hold about you
+- the right to lodge a complaint about us to the UK Information Commissioner's Office ([https://ico.org.uk/](https://ico.org.uk/)) as well as a right to lodge a complaint with the relevant authority in your country of work or residence
+- the right of non-discrimination for exercising your rights
+### 6.2 How to exercise your rights
+You may exercise your rights above by contacting us using the methods outlined in the ["Contact Us" section]() above and we will comply with your requests unless we have a lawful reason not to do so.
+**In the case of preventing processing for marketing activities**, you can opt out of marketing by signing in to your O'Reilly Online Learning account and updating your account settings. You may also opt-out of receiving newsletters or other communications by following the opt-out instructions included in each newsletter or communication or by contacting us using the methods outlined in the ["Contact Us" section]() above.
+**You can opt out of our Google Analytics** data collection by using the tools available [here](https://tools.google.com/dlpage/gaoptout/). **You can opt out of Adobe Analytics** by using the tools available [here](https://smetrics.oreilly.com/optout.html).
+Please note that your objection to processing (or withdrawal of any previously given consent) could mean that we are unable to provide you with our services. Even after you have chosen to withdraw your consent we may continue to process your personal information when required or permitted by law, in particular in connection with exercising and defending our legal rights, or meeting our legal and regulatory obligations.
+California residents can exercise your "Do Not Sell My Personal Information" rights under the California Consumer Privacy Act (CCPA) by directly emailing [donotsell@oreilly.com](mailto:donotsell@oreilly.com) or clicking [here](mailto:donotsell@oreilly.com).
+To opt out of advertising cookies please consult the list of cookies and instructions [here](https://www.oreilly.com/privacy-cookies.html).
+### 6.3 What we need from you to process your requests
+We may need to request specific information from you to help us confirm your identity and to enable you to exercise the rights set out above. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
+You will not have to pay a fee to exercise the rights set out above. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
+## 7\. Children's Privacy
+This section 7 does not apply to our "Safari for Schools" services, which is subject to a separate privacy policy available [here](https://schools.safaribooksonline.com/privacy/).
+Our website and services are not intended for children. We do not knowingly collect or maintain the personal information of children under the age of 13, and in some jurisdictions under the age of 16. If you are under the age of 13, please do not access our website at any time or in any manner. If we learn that we have collected personal information of children under the age of 13 or 16 (as applicable), we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child's account as applicable.
+## 8\. Notice Regarding Sharing Data with Third Parties Websites, Social Media Platforms and Software Development Kits
+You might provide personal information directly to third parties as a consequence of your interactions with our website and other services offered by us. For example, our website may contain content and links to other third-party websites, plug-ins, and applications that are operated by third parties that may also operate cookies. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We don't control these third party websites or cookies, we do not endorse, screen or approve and are not responsible for their privacy statements, and this Privacy Policy does not apply to them. Please check the terms and conditions and privacy policy of the relevant third party website to find out how they collect and use your information. If you do not want us to share your personal information with these companies, contact us using one of the methods described in the ["Contact Us" section]() above.
+Please be responsible with personal information of others when using our website and the services available on it. We are not responsible for your misuse of personal information, or for the direct relationship between you and others that takes place outside of the website or our services.
+Our Services may include publicly accessible blogs, forums, social media pages, and private messaging features. By using such Services, you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes. In addition, social media buttons such as Facebook, LinkedIn, Twitter, SnapChat and Google+ (that might include widgets such as the "share this" button or other interactive mini-programs) may be on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features apart from your visit to our site are governed by the privacy policy of the company providing it.
+We may use third party APIs and software development kits ("SDKs") as part of the functionality of our Services. APIs and SDKs may allow third parties including analytics and advertising partners to collect your personal information for various purposes including to provide analytics services and content that is more relevant to you. For more information about our use of APIs and SDKs, please contact us.
+## 9\. For California Residents: Additional Privacy Rights
+### 9.1 California Shine the Light Law
+O'Reilly's and Safari's policy is to share your personal information only if you have given us your consent, for instance, by your agreeing to this Privacy Policy through your use of our sites. After obtaining such consent, Safari may in accordance with this Privacy Policy from time to time provide its business partners with contact details for direct marketing purposes of relevant services, products, and programs. If you no longer wish your information to be shared, please let us know, and we will prevent disclosure of your information to such business partners free of charge, or if you have further inquiries regarding our information sharing practices, please let us know using the methods outlined in the ["Contact Us" section]() above.
+### 9.2 Do Not Track
+California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers at this time.
+## 10\. Changes to this Privacy Policy
+Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your consent. If we make any material changes we will notify you by email or by means of a notice on this website prior to the change becoming effective. You can also view prior versions of the Policy by viewing the links in section 11 below.
+## 11\. Previous Versions of the Privacy Policy
+### 11.1 O'Reilly and Safari privacy policies
+[Click here for version 4.5](https://www.oreilly.com/privacy-111219.html)
+[Click here for version 4.4](https://www.oreilly.com/privacy-081519.html)
+[Click here for version 4.3](https://www.oreilly.com/privacy-112118.html)
+[Click here for version 4.2](https://www.oreilly.com/privacy-101018.html)
+[Click here for version 4.1](https://www.oreilly.com/privacy-100418.html)
+[Click here for version 4.0](https://www.oreilly.com/privacy-052518.html)
+### 11.2 O'Reilly privacy policies
+[Click here for version 2.1](https://www.oreilly.com/privacy-111016.html)
+[Click here for version 2.0](https://www.oreilly.com/privacy-120214.html)
+[Click here for version 1.1](https://www.oreilly.com/privacy-091415.html)
+### 11.3 O'Reilly School of Technology privacy policies
+[Click here for version 2.1](http://archive.oreilly.com/oreillyschool/privacy-policy/)
+[Click here for version 2.0](http://archive.oreilly.com/oreillyschool/privacy-policy-version2/)
+### 11.4 Safari privacy policies
+[Click here for version 3.4](https://cdn.oreillystatic.com/pdf/SafariPrivacyPolicy_v3.4_23October2017.pdf)
+[Click here for version 3.3](https://www.safaribooksonline.com/static/legal/SafariPrivacyPolicy_v3.3_13June2017.a4d9478408f5.pdf)