Disney Terms of Use - United States

DATED 2018-11-08 · VERSION 20181201_rev01 · COMPARED WITH 20170302_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20170302_rev01 to 20181201_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 [If you are in the UK and access products or services from Disney which are focused on the UK, please go to our Terms of Use for the UK.](https://disneytermsofuse.com/english-united-kingdom/)
 [If you are in South Africa and access products or services from Disney which are focused on South Africa, please go to our Terms of Use for South Africa.](https://disneytermsofuse.com/english-south-africa/)
 [If you are in the Middle East and access products or services from Disney which are focused on the Middle East, please go to our Terms of Use for the Middle East.](https://disneytermsofuse.com/english-middle-east/)
+[Download PDF](https://cdn.media.disneytermsofuse.com/gtou/pdfs/parent/disney_gtou_20160331_English-TOU.pdf)
+[Download PDF](https://cdn.media.disneytermsofuse.com/gtou/pdfs/parent/disney_gtou_20181016b_English-TOU.pdf)
 **Terms of Use**
+Last Updated: July 10, 2014
+Last Updated: November 8, 2018
 Disney Interactive is pleased to provide to you its sites, software, applications, content, products and services ("Disney Services"), which may be branded Disney, ABC, ESPN, Marvel, Lucasfilm, Club Penguin, Playdom or another brand owned or licensed by The Walt Disney Company. These terms govern your use and our provision of the Disney Services on which these terms are posted, as well as Disney Services we make available on third-party sites and platforms if these terms are disclosed to you in connection with your use of the Disney Services. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE DISNEY SERVICES.
 ANY DISPUTE BETWEEN YOU AND US MUST BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION. PLEASE READ THE ARBITRATION PROVISION IN THESE TERMS AS IT AFFECTS YOUR RIGHTS UNDER THIS CONTRACT.
 NOTHING IN THESE TERMS IS INTENDED TO AFFECT YOUR RIGHTS UNDER THE LAW IN YOUR USUAL PLACE OF RESIDENCE. IF THERE IS A CONFLICT BETWEEN THOSE RIGHTS AND THESE TERMS, YOUR RIGHTS UNDER APPLICABLE LOCAL LAW WILL PREVAIL.
 When you purchase a license to access digital content or virtual items, you will be given an opportunity to consent to delivery at the time of purchase. By consenting to delivery, you acknowledge that you have lost the right to cancel and the license purchase fee is non-refundable.
 You have the right, within thirty (30) days from the date of your receipt of physical goods, to cancel our contract with you and return the goods. This right does not apply to goods stated by us on the Disney Services to be non-returnable, including audio and video recordings, computer software, and CD's, DVD's or other physical media that have been unsealed. If you are returning goods that are not faulty, you may be required to pay for the cost of returning the goods to us and we may deduct a reasonable amount if you use the goods.
 If you wish to cancel, you must do so by following the cancellation instructions for the particular Disney Service. A sample cancellation form is available [here](https://disneytermsofuse.com/english/sample-cancellation-form/).
+Digital Movie Codes
+Digital codes originally packaged in a combination disc + code package (a package that includes a DVD, Blu-Ray, and/or 4K/UHD disc(s) and a digital code) may not be sold separately and may be redeemed only by an individual who obtains the code in the original combination disc + code package, or by a family member of that individual. Digital codes are not authorized for redemption if sold separately. You may use digital movie codes to obtain licensed access to digital movies only as specifically authorized under these terms and conditions and the terms and conditions of the participating provider of digital content through which you access or download the digital movie. Digital movie codes sold, distributed, purchased, or transferred in a manner inconsistent with these terms and conditions are subject to being invalidated.
+**Digital Movie Code Returns.** If you do not agree to the above terms and conditions for redeeming a digital movie code obtained by you or a family member in an original combination disc + code package, you may return the combination disc + code package to Disney for a refund subject to the conditions provided at this [link](https://redeemdigitalmovie.com/codereturn)
 Personalized Goods
 Please note that the rights of cancellation and return do not apply for personalized goods. Cancellations and changes to personalized goods cannot be made once you have submitted your order and personalized items cannot be returned unless there is a manufacturing error or product defect. We reserve the right to refuse personalized orders at our discretion. Inappropriate use of our personalization service will cause your order to be cancelled and any payment refunded.
 Pricing; Taxes