Reach Group - Privacy Notice

ARCHIVED 2024-06-01, DATE APPROXIMATE · VERSION 20240601_rev01 · COMPARED WITH 20240401_rev01

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11## Reach Group - Privacy Notice
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33We have organised this Privacy Notice based on the different ways you might interact with us and what you might want to know.
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55Please use the contents list below to navigate to the section of the Privacy Notice which you are interested in. At the end of each section if you want to return to the contents list please click the link: 'Click here to go back to 'Contents''
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7Last update: 25 March 2024
7Last update: 24 April 2024
88
99## CONTENTS
1010
11111. **[Who we are and how to contact us]()**
12122. **[About this Privacy Notice]()**
13133. **[When you browse our websites and use our apps]()**
939939Most of your rights do have exceptions to them, designed to protect the rights of others or to ensure that we can comply with the law and operate our business in a prudent manner (for example, by keeping certain records). If we decline all or part of your request on the basis of one or more of those exceptions, we will tell you that we are doing so, and we will explain our reasons. We may also reject your request entirely if it is excessive or unfounded.
940940
941941**15.1 Your right to access the information we hold about you**
942942
943943You have the right to have access to the information we hold about you. There are a few exceptions to that right, designed to protect the rights of other people.
944944
945To exercise this right please use our [right of access request form](https://docs.google.com/forms/d/1ryghEIexPahCbYznAymrFU1t9IMioqQOkeBbzZkBwtw/edit).
945To exercise this right please use our [right of access request form](https://docs.google.com/forms/d/1ryghEIexPahCbYznAymrFU1t9IMioqQOkeBbzZkBwtw/viewform).
946946
947947**15.2 Your right to have inaccurate information about you rectified**
948948
949949If we hold information about you that is factually inaccurate (for example, we have spelled your name wrong) then you have the right to have it corrected. This right does not extend to matters of opinion; for example, moderation decisions we might make about your comments on our websites.
950950
951To exercise this right please use our [other rights request form](https://docs.google.com/forms/d/1l5UU-bfte8NUvRWG5BTUV0076O78C6ZDxpazy5n_Kpk/edit).
951To exercise this right please use our [other rights request form](https://docs.google.com/forms/d/1l5UU-bfte8NUvRWG5BTUV0076O78C6ZDxpazy5n_Kpk/viewform).
952952
953953**15.3 Your right to have your information erased in some circumstances**
954954
955955You may have the right to have some or all of your information deleted, principally if the information you want deleted is no longer needed or if we don't have a legal basis to continue using it (for example, if we are using it on the basis of your consent and you withdraw your consent).
956956
957To exercise this right please use our [right to erasure request form](https://docs.google.com/forms/d/1FPYI30k_YxTZTRMeJFKOifbszAvNBcKv4mXE2hJbCSU/edit).
957To exercise this right please use our [right to erasure request form](https://docs.google.com/forms/d/1FPYI30k_YxTZTRMeJFKOifbszAvNBcKv4mXE2hJbCSU/viewform).
958958
959959**15.4 Your right to withdraw your consent**
960960
961961If we're relying on your consent to do something with your information (for example, to send you newsletters) then you have the right to withdraw that consent at any time.
962962
963963For newsletters and other email communications, you can do this by clicking the "unsubscribe" link at the bottom of the message.
964964
965To withdraw your consent for how we are using your information, please use our [unsubscribe request form](https://docs.google.com/forms/d/1BzxjkfB1KIdmiTUWF3ij_2Ezs4dOb-KS6O1_a5bqeuQ/edit)
965To withdraw your consent for how we are using your information, please use our [unsubscribe request form](https://docs.google.com/forms/d/1BzxjkfB1KIdmiTUWF3ij_2Ezs4dOb-KS6O1_a5bqeuQ/viewform)
966966
967967For targeted advertising on our websites, you can access the screen to do this by clicking the "Privacy" tag with the 'cog' icon or link at the bottom of every webpage to go to the Consent Management Platform (CMP).
968968
969969For targeted advertising in our apps, you will be presented with the CMP on initial download and whenever it is updated thereafter. You can also change your CMP settings by navigating to 'My Account' at the bottom of the app screen and clicking on 'My Privacy'.
970970
971971**15.5 Your right to object to what we do with your data, and to have restrictions placed upon it**
972972
973973If we are doing something with your data not on the basis of your consent but on the basis of our "legitimate interest", then you have the right to object to what we are doing, and we must stop unless we can show that there is a compelling and legitimate reason to continue or what we are doing relates to a legal claim. Activities such as fraud prevention will fall into that category.
974974
975975In the case of direct marketing and profiling, your right to object is absolute. Regardless of what other mechanisms we may make available, you can always object by unsubscribing from marketing emails and by rejecting the use of cookies on our websites (see the Privacy 'cog' or link at the bottom of every webpage). When using our apps, if you want to change the settings, go to the 'My Account' Link at the bottom of the screen which includes 'My Privacy' and takes you to the Consent Management Platform (CMP).
976976
977To exercise this request please use our [other rights request form](https://docs.google.com/forms/d/1l5UU-bfte8NUvRWG5BTUV0076O78C6ZDxpazy5n_Kpk/edit).
977To exercise this request please use our [other rights request form](https://docs.google.com/forms/d/1l5UU-bfte8NUvRWG5BTUV0076O78C6ZDxpazy5n_Kpk/viewform).
978978
979979**15.6 Your right to restrict what we do with your information in some circumstances**
980980
981981In certain circumstances, you have the right to restrict our use of your information to simply storing it and using it only for legal claims, protecting the rights of others and matters of important public interest. Those circumstances are: if you dispute the accuracy of information we hold about you; if we do something unlawful with your information but you don't want us to delete it; if we don't need the information anymore but you want us to preserve it in connection with a legal claim; or for the duration of the period in which we are considering a valid objection you have raised under your right to object discussed above.
982982
983To exercise this right please use our [other rights request form](https://docs.google.com/forms/d/1l5UU-bfte8NUvRWG5BTUV0076O78C6ZDxpazy5n_Kpk/edit).
983To exercise this right please use our [other rights request form](https://docs.google.com/forms/d/1l5UU-bfte8NUvRWG5BTUV0076O78C6ZDxpazy5n_Kpk/viewform).
984984
985985**15.7 Your right to portability**
986986
987987You have the right to receive the personal data concerning you which you have provided to a controller in a portable electronic format, or have it transmitted to another controller, where processing is based upon consent and undertaken by automated means.
988988
989To exercise this right please use our [other rights request form](https://docs.google.com/forms/d/1l5UU-bfte8NUvRWG5BTUV0076O78C6ZDxpazy5n_Kpk/edit).
989To exercise this right please use our [other rights request form](https://docs.google.com/forms/d/1l5UU-bfte8NUvRWG5BTUV0076O78C6ZDxpazy5n_Kpk/viewform).
990990
991991**15.8 How to Complain**
992992
993If you have a complaint or disagree with a decision we have made, we ask that you discuss it with us first by contacting the group Data Protection Officer using our [data protection complaints form](https://docs.google.com/forms/d/1HqiwFBdi3amJGQYGKtGwBjVbNhQx--YXQZG4L1Cmz5k/edit) or via the address given at the top of this Privacy Notice.
993If you have a complaint or disagree with a decision we have made, we ask that you discuss it with us first by contacting the group Data Protection Officer using our [data protection complaints form](https://docs.google.com/forms/d/1HqiwFBdi3amJGQYGKtGwBjVbNhQx--YXQZG4L1Cmz5k/viewform) or via the address given at the top of this Privacy Notice.
994994
995995You also have the right to complain to your data protection supervisory authority.
996996
997997**In the UK this is the Information Commissioner's Office:**
998998
999999The ICO's contact information is: