Messenger Privacy

ARCHIVED 2024-05-03, DATE APPROXIMATE · VERSION 20240503_rev01 · COMPARED WITH 20240101_rev01

Full text changes — 20240101_rev01 to 20240503_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+- [Features](https://www.messenger.com/features)
+- [Desktop App](https://www.messenger.com/desktop)
+- [Privacy & Safety](https://www.messenger.com/privacy)
+- [For Developers](https://developers.facebook.com/products/messenger/)
+## Your personal messages are private.
+## Connect with confidence
+We want you to know how we use your information. We collect information from Messenger so that we can improve the product experience and keep people safe and secure. We don't use the content of your [personal messages](https://www.facebook.com/help/messenger-app/1052363542585052) for ads personalization. Some types of messages that aren't personal include messages to and from business accounts, messages exchanged with Meta when using products like Meta AI, and messages in features designed to be more public, like channels. Meta is also adding an additional layer of privacy by securing personal messages and calls on Messenger with [end-to-end encryption](https://www.facebook.com/help/messenger-app/786613221989782), which means nobody, including Meta, can see or listen to what's sent or said in your calls or messages.
+## Connect with confidence
+## Connect with confidence
+## Protecting your privacy
+Who you talk to and what you share should be up to you. We're dedicated to making sure Messenger is a safe, private, and secure place for you to connect with the people who matter. To do this, we've built tools that allow you to stay in control, secure your account, and stay safe on the platform.
+### KEEPING YOUR INFORMATION SAFE
+## Your messages are your messages.
+We want you to know what information we collect and how we use it. We don't use the content of your messages with other people for ad targeting, which means advertisers can't target you based on what you say in messages. As with other parts of Facebook, we collect information from Messenger primarily to provide the service, improve the product experience, and keep people safe and secure.
 [Learn More](https://www.facebook.com/ads/about/)
+## BUILT WITH SAFETY BY DESIGN
+### Messenger has tools to help keep you safe and in control of your own experience.
+Messenger's approach to safer private messaging:
+#### Preventing harm
+at the source
+Preventing harm from happening in the first place is the best way to keep people safe.
+#### Giving you more choice and control
+In addition to our efforts to prevent harm, we are giving you more control of your messaging inbox to account for the variety of experiences you want.
+#### Responding
+with care
+When we become aware of potential abuse on our services, we respond. We do this by enforcing our Community Standards, sharing data with NCMEC and our law enforcement agencies.
+## HELPING TO KEEP YOU SAFE
+### Messenger helps to keep you safe online.
+That's why we're constantly working to stop malicious activity before it reaches you.
+Here are the ways we work to protect your safety on Messenger:
+## HELPING TO KEEP YOU SAFE
+### Messenger helps to keep you safe online.
+That's why we're constantly working to stop malicious activity before it reaches you.
+Here are the ways we work to protect your safety on Messenger:
+#### Reduce unwanted interactions
+We filter potentially harmful messages so they don't reach your inbox. Safety notices may pop up in your chats to help you spot potential scams or imposters, and we detect and block millions of fake accounts on Facebook every day.
+#### Control who you let in
+Messenger continuously innovates to protect you from harm, and tools like multi block help you control your experience. You decide who reaches your Chats list, who goes to your Message Request folder, and who can't message or call you at all.
+#### Reduce the spread of misinformation
+To help reduce the spread of viral misinformation and harmful content, we limit the number of chats a message can be forwarded to at one time. We also have additional protections in place for content that has been identified as misinformation on Facebook and shared directly into Messenger. For more information, see [How Facebook Protects Elections](https://about.facebook.com/actions/preparing-for-elections-on-facebook/).
+#### Foster a safer community
+If you come across possible harmful content or behavior, such as harassment or impersonation, please report it. If we see that it violates our [Community Standards](https://l.messenger.com/l.php), we'll take appropriate action, which could include disabling their account or limiting their ability to send messages.
+#### Enhance safeguards for minors
+Keeping minors safe on our platforms is one of our greatest responsibilities. Automatically, we provide enhanced safety features for minors such as limiting who can message them and how they can be found in search, and offer them education and resources. We also use machine learning to detect and disable accounts who are engaging in inappropriate interactions with children.
+#### Review and enforce
+Reporting is an essential tool for responding to abuse effectively and preventing further harm. Reports are prioritized based on the severity of harm, which allows us to respond quickly to issues like exploitation or child safety.
+## Additional resources
+See here for the [stimulus used in research](https://l.messenger.com/l.php) for reference.