Promotional Offer Terms (14-Day Free Trial)

ARCHIVED 2025-12-02, DATE APPROXIMATE · VERSION 20251202_rev01 · COMPARED WITH 20251001_rev01

Full text changes — 20251001_rev01 to 20251202_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 ### 50% Introductory Offer for 1M+ Emails Terms & Conditions
 **Offer Terms**: 50% off the monthly base price of Transactional Email at 1,000,000 or more emails (40 or more blocks) for the first 12 (twelve) months of service, starting from the date of enrollment, followed by the then-current monthly list price based on your monthly Transactional Email subscription. A block contains 25,000 transactional emails. To be eligible for this offer you must be a new Mailchimp Transactional Email customer and enroll or be currently enrolled in a Standard or Premium marketing plan or Legacy Monthly plan (each a "Paid Marketing Plan") with an account created within the last 90 days in select countries, and sign up for the Mailchimp Transactional Email monthly plan and purchase a minimum of 1,000,000 emails (40 or more blocks) by contacting Sales at [https://mailchimp.com/sales/](https://mailchimp.com/sales/). To redeem the offer after calling Sales, create or log into your Mailchimp account, navigate to Account and Billing where the discount will be applied and can be redeemed upon checkout. By clicking "Subscribe" or other similar wording at checkout, you agree to these offer terms. The Essentials plan is not eligible for Transactional Email. Discount applies only to the monthly Transactional Email subscription and the purchase of any top-off blocks for additional email sends. Valid payment information must be provided at the time of enrollment. If you are on a free trial of a Paid Marketing Plan that does not require a credit card and want to add Transactional Email, you will be required to add a valid payment method at sign up for Transactional Email. You will automatically be charged on a monthly basis at the then-current rate for the Transactional Email plan you selected until you cancel, change to a different Transactional Email plan or change to an Essentials or Free Marketing Plan. Transactional Email fees are in addition to your Paid Marketing Plan fees, and your Transactional Email subscription and Paid Marketing Plan will be billed on the same date. If you add or remove features and/or services, your service fees will be adjusted accordingly. If you change your monthly Transactional Email subscription to fewer than 1,000,000 emails (fewer than 40 blocks), then the 50% discount will be terminated and the price will change to the then-current list price for such relevant subscription when the downgrade takes effect at your next monthly billing date. Taxes may be applied where applicable. Accounts will be placed on hold if no valid payment method is on file after the promotional period ends.
 Offer available for a limited time only. Discount has no cash value. Mailchimp accounts with compliance holds or violations are ineligible. You can pause your Paid Marketing Plan subscription or delete your Mailchimp account at any time via the Settings section in the Account & Billing area. Pausing your monthly plan or deleting your Mailchimp account will become effective immediately. If you pause or delete your Mailchimp account, you will lose access to Transactional Email and will be unable to send Transactional Email messages. If you unpause your Mailchimp account before the end of the promotional period, you will be able to use Transactional Email at the then-current discounted rate for the remainder of the promotional period. You can downgrade your monthly marketing plan in the Monthly Plans or Credits page in the Billing Section. If you downgrade to a Free Marketing Plan or to the Essentials plan while on a Marketing Plan free trial and during the Transactional Email promotional period, downgrading will become effective at the end of the Paid Marketing Plan free trial, and access to Transactional Email will end immediately at the time of downgrade. If you downgrade to an Essentials or Free Marketing Plan while on a Paid Marketing Plan with a Transactional Email monthly subscription, downgrading will become effective at the end of the monthly billing period, and access to Transactional Email will end immediately at the time of downgrade. You will not receive a refund for previously billed charges. You will immediately lose the offer if you cancel your account during or prior to the end of the promotional period. Pausing your account does not pause the promotional period and the promotion will expire 12 months from when it was originally applied to your account. Changing or pausing your Transactional Email plan does not extend the duration of the promotional period and the promotion will expire 12 months from when it was originally applied to your account. Offer does not apply to associated transaction fees or add-on/one-time fees, such as SMS Marketing, pay as you go credits, or Google ads. This offer cannot be combined with any other Mailchimp offer(s) for Transactional Email services. One offer per Mailchimp account. Offers are not eligible to be applied concurrently or consecutively. These offer terms do not replace Mailchimp's standard [Terms of Use](https://mailchimp.com/legal/terms/) and [Global Privacy Statement](https://www.intuit.com/privacy/statement/), which continue to apply to your use of Mailchimp. All personal information will be handled in accordance with Mailchimp's [Global Privacy Statement](https://www.intuit.com/privacy/statement/). Terms, conditions, pricing, special features, and service and support options subject to change without notice.
+### Code Your Own: Free Trial
+**Offer Terms:** Free and Essentials plan users have access to the Sending Custom Coded Emails feature until December 31, 2025. After this date, Free and Essentials users must upgrade to a Standard or higher plan to continue with access to this feature. Additionally, Free plan users have access to 25 Inbox Preview tokens per month, as available, until December 31, 2025. After this date, Free users must upgrade to an Essentials or higher plan to continue with access to this feature. Terms, conditions, pricing, special features, and service and support options are subject to change without notice.
+## 14 Day Sales Assisted SMS Marketing Free Trial:
+**Offer Terms:** The first fourteen (14) days of subscription to SMS Marketing starting from the date of application approval is free ("SMS Free Trial") for new SMS Marketing users only. To be eligible for the SMS Free Trial offer, you must be a Mailchimp customer currently on a free trial or currently enrolled in a paid marketing plan, which includes Essentials, Standard or Premium marketing plans or Legacy Monthly plans, (each a "Paid Marketing Plan") with at least 5,000 contacts (email contacts, SMS contacts or combination of both) and reside in select countries (US, UK, Australia, Canada, Spain, France, Germany, Netherlands, Switzerland, Austria, Ireland and Italy). Mailchimp users who have previously submitted a SMS registration application or are currently or were previously enrolled in a SMS Marketing subscription are not eligible. Mailchimp accounts with compliance holds or violations are ineligible. You must have a Paid Marketing Plan to use SMS Marketing. To receive the offer, eligible customers must contact Sales at [https://mailchimp.com/sales/](https://mailchimp.com/sales/). All calls with the Mailchimp sales team are currently available in English, Spanish and Portuguese. Application and approval required. After calling Sales, to redeem the offer, you must create or log into your Mailchimp account, navigate to the SMS section and complete the SMS registration process. Valid payment information must be provided at the time of enrollment. If you are on a free trial of a Paid Marketing Plan that does not require a credit card and want to add SMS Marketing with the SMS Free Trial, you will be required to add a valid payment method at sign up for the SMS Free Trial. By clicking "Subscribe" or other similar wording at checkout, you agree to these offer terms. SMS Free Trial Offer is limited to one per Mailchimp account and may be combined with other offers as determined by Intuit Mailchimp. During the SMS Free Trial, only the first 10-digit business phone number in each region is free. Any additional sending numbers and short codes will be charged separately at the then-current add-on rate. Only one SMS offer may be applied to an account except as stated in these terms. Offer is available for a limited time only and does not apply to add-on fees or one-time fees, including but not limited to short code or other sending number fees, Transactional email (fka Mandrill) charges, Website plans, pay as you go credits, or Google ads.
+Offer will be applied at checkout and will display "Free 14-Day Trial" discount (or other similar wording) in your applicable currency for SMS Free Trial. Once your SMS application is approved, your SMS Free Trial will begin. You can change your SMS credits during your SMS Free Trial. You will not be charged for any additional SMS credits you add during the SMS Free Trial. SMS Marketing Users who meet all the requirements for the SMS Free Trial may also use the SMS credits for Transactional SMS as long as they have an active Transactional Email account and activated a demo or "try for free" option.
+You will be notified via e-mail of the approaching expiration of your SMS Free Trial prior to the expiration date. At the end of the SMS Free Trial, any unused SMS credits will expire. Once the SMS Free Trial ends, you will be charged a pro-rated amount for the SMS credits you select during your SMS Free Trial based on the amount of days remaining in your Paid Marketing Plan billing cycle. Thereafter, you will be charged on a monthly basis at the then-current rate for the SMS credits you selected until you cancel, change to a different SMS credit plan, or change to a Free Marketing Plan. SMS Marketing fees are in addition to your Paid Marketing Plan fees, and after the initial pro-rated billing for your SMS Marketing subscription, your SMS Marketing subscription and Paid Marketing Plan will be billed on the same date. You will not receive a refund for previously billed charges.
+You can cancel your SMS Marketing subscription during your SMS Free Trial. If you cancel your SMS Marketing subscription during your SMS Free Trial (i.e. while on a Paid Marketing Plan), you will immediately lose access to SMS Marketing and any remaining credits must be used by contacting Customer Care at https://mailchimp.com/contact/ prior to the earlier of (i) the expiration of the SMS Free Trial or (ii) the end of the Paid Marketing Plan billing cycle or such remaining credits will be forfeited. If you deactivate your Paid Marketing Plan at any time by downgrading to a Free plan switching to a pay-as-you-go plan or deleting your account, you will immediately lose access to the SMS Section of your Mailchimp account and any unused credits will be forfeited. You can pause or delete your Mailchimp account at any time via the Manage My Plan section in the Settings area. Pausing your Mailchimp account does not pause the SMS Free Trial and the SMS Free Trial will expire 14 days from when it was originally applied to your account and any remaining credits will be forfeited. Pausing or deleting your Mailchimp account is effective immediately. If you pause or delete your Mailchimp account, you will lose access to SMS Marketing and will be unable to send SMS messages. If you unpause your Mailchimp account before the end of your SMS Free Trial, you will be able to use any remaining SMS credits for the remainder of your SMS Free Trial. You can downgrade your Paid Marketing Plan in the Monthly Plans or Credits page in the Billing Section. If you downgrade to a Free Plan while on a Paid Marketing Plan free trial and while on the SMS Free Trial, downgrading will become effective at the end of the Paid Marketing Plan free trial, and access to SMS Marketing will end immediately at the time of downgrade. If you downgrade to a Free Plan while on a Paid Marketing Plan with a SMS monthly subscription, downgrading will become effective at the end of the monthly billing period, and access to SMS Marketing will end immediately at the time of downgrade. These offer terms do not replace Mailchimp's standard [Terms of Use](https://mailchimp.com/legal/terms/) and [Global Privacy Statement](https://www.intuit.com/privacy/statement/), which continue to apply to your use of Mailchimp, and are in addition to any other Mailchimp offer terms to which you have agreed. All personal information will be handled in accordance with Mailchimp's [Global Privacy Statement](https://www.intuit.com/privacy/statement/). Terms, conditions, pricing, special features, and service and support options subject to change without notice.