Legal

ARCHIVED 2024-11-05, DATE APPROXIMATE · VERSION 20241105_rev01 · COMPARED WITH 20240403_rev01

Full text changes — 20240403_rev01 to 20241105_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1919## Legal for Marketplace
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2121Enjoying Marketplace? Here's everything you'll need to know about our community of innovators.
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2323[Learn more ›](https://www.livechat.com/legal/for-marketplace/)
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25Frequently Asked Questions
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2527By clicking the "Create an Account" button (or a similar button or checkbox that confirms that you are signing up for the Services), you accept the Terms of Use, Privacy Policy, and Data Processing Addendum, which together constitute a contract between us (referred to as the "Agreement"). In the case of an Order Form (if applicable to you), the Agreement begins to bind you on the effective date set forth in your signed Order Form.
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2729When personal data is hosted or processed outside of the European Economic Area and the UK, GDPR requires that it remains protected by appropriate safeguards in line with EU law. We meet these requirements by implementing the appropriate safeguards required by the GDPR. Please go to [International Data Transfer](https://www.livechat.com/legal/international-data-transfer/) to get more information.
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2931We store and process the personal data of your customers or users within your connection while using our services. We especially store data provided in the pre-chat survey, chat content, and ticket content. Thus, if you collect your customer or users' personal data and transfer them to us, you may need to gain their consent and notify them you use our services. You can find the instructions on how to customize your pre-chat survey to comply with this rule in [Prepare your chat to the GDPR](https://www.livechat.com/help/prepare-chat-gdpr/). If you wish and if they meet your company's requirements, you can use one of (or more than one) the clauses we have prepared for you. The clauses can be found in [Chat Forms](https://www.livechat.com/help/chat-surveys).
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