Legal
20240102_rev01 · COMPARED WITH 20230703_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE
Full text changes — 20230703_rev01 to 20240102_rev01
| 1 | ## Legal for Clients | |
| 2 | ||
| 3 | Welcome to LiveChat! Here's the info about the contract, intellectual property, data handling, and more. | |
| 4 | ||
| 5 | [Learn more ›](https://www.livechat.com/legal/for-clients/) | |
| 6 | ||
| 7 | ## Legal for Developers | |
| 8 | ||
| 9 | Are you a developer? Here's the nitty-gritty about accessing and using our API and the Developer Program. | |
| 10 | ||
| 11 | [Learn more ›](https://developers.livechat.com/developer-terms/) | |
| 12 | ||
| 13 | ## Legal for Partners | |
| 14 | ||
| 15 | Want to become a Partner? Here are the documents about our Partner Program so you can monetize your audience. | |
| 16 | ||
| 17 | [Learn more ›](https://www.livechat.com/legal/for-partners/) | |
| 18 | ||
| 19 | ## Legal for Marketplace | |
| 20 | ||
| 21 | Enjoying Marketplace? Here's everything you'll need to know about our community of innovators. | |
| 22 | ||
| 23 | [Learn more ›](https://www.livechat.com/legal/for-marketplace/) | |
| 24 | ||
| 25 | ## Frequently Asked Questions | |
| 26 | ||
| 1 | 27 | By clicking the "Create an Account" button (or a similar button or checkbox that confirms that you are signing up for the Services), you accept the Terms of Use, Privacy Policy, and Data Processing Addendum, which together constitute a contract between us (referred to as the "Agreement"). In the case of an Order Form (if applicable to you), the Agreement begins to bind you on the effective date set forth in your signed Order Form. |
| 2 | 28 | |
| 3 | 29 | When personal data is hosted or processed outside of the European Economic Area and the UK, GDPR requires that it remains protected by appropriate safeguards in line with EU law. We meet these requirements by implementing the appropriate safeguards required by the GDPR. Please go to [International Data Transfer](https://www.livechat.com/legal/international-data-transfer/) to get more information. |
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| 5 | 31 | We store and process the personal data of your customers or users within your connection while using our services. We especially store data provided in the pre-chat survey, chat content, and ticket content. Thus, if you collect your customer or users' personal data and transfer them to us, you may need to gain their consent and notify them you use our services. You can find the instructions on how to customize your pre-chat survey to comply with this rule in [Prepare your chat to the GDPR](https://www.livechat.com/help/prepare-chat-gdpr/). If you wish and if they meet your company's requirements, you can use one of (or more than one) the clauses we have prepared for you. The clauses can be found in [Chat Forms](https://www.livechat.com/help/chat-surveys). |
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