Terms of Use

FIRST SEEN 2026-07-29 · VERSION 20260729_rev01 · COMPARED WITH 20260621_rev01

Full text changes — 20260621_rev01 to 20260729_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

82	82	## 4\. Account Creation & Security
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84	84	You must provide a valid email address and any other information requested in order to fully complete the signup process and create a login. You may only create a separate login for as many Users as your current Jotform plan allows. The sharing of your Jotform Account login credentials is strictly prohibited. You are responsible for maintaining the security of each User's account, username and password and for ensuring that each User associated with your Jotform Account complies with these Terms. You may not access the Jotform Platform through automated methods, such as using bots or computer code to call or ping the Platform or our website. If you require a multi-user plan, please [contact Jotform Enterprise](https://www.jotform.com/enterprise/contact-sales/) for assistance.
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86	86	## 5\. Payments, Renewals, etc
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88		A. Payments. We charge sales taxes on subscriptions where we are required to do so under applicable law. No other taxes will be charged. You are responsible for payment of any and all taxes, levies, and duties, including any sale or value-added taxes and similar taxes and duties, that may be imposed on you by any governing authority in any jurisdiction in connection with your subscription.
	88	A. Payments. We charge taxes on subscriptions where we are required to do so under applicable law. You are responsible for payment of any and all taxes, levies, and duties, that may be imposed on you by any governing authority in any jurisdiction or that we are required to charge in connection with your subscription.
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90	90	Jotform offers payments through third-party payment processors. By making payments to us for Jotform services, you indicate that you have reviewed these Terms and the privacy policy of the payment processor that processes your payment to us.
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92	92	If you use a credit card to pay for your Jotform subscription, you represent and warrant that the credit card information you provide is correct and that you will promptly notify us of any changes to such credit card information. You agree that if your credit card payment cannot be processed for any reason, Jotform may suspend or cancel your Jotform subscription.
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94	94	B. Automatic Renewal. For subscriptions, you will be billed in advance on a recurring, periodic basis. Your Jotform subscription will automatically renew at the end of each billing cycle until you cancel your subscription or you downgrade to a free/Starter plan - see [this page](https://www.jotform.com/help/chapter-10-billing/) and the Billing section in your Account Settings. You may also send us a request to downgrade to the Starter plan [here](https://www.jotform.com/contact/). Turning off auto-renew prevents your payment method from being charged at your next billing date, or if you pay by invoice, prevents your next invoice from being issued.
200	200	V. The Websites include www.noupe.com. The Noupe AI chatbot builder is part of the Jotform Platform.
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202	202	## Questions
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204	204	If you have any questions about this terms of use, please feel free to [contact us](https://www.jotform.com/contact/). For enterprise inquiries, custom plans, or any specific needs beyond the standard offerings, please [contact Jotform Enterprise](https://www.jotform.com/enterprise/contact-sales/).
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206		Revision February 4, 2026
	206	Revision July 28, 2026