Privacy Policy
ARCHIVED 2024-02-27, DATE APPROXIMATE · VERSION 20240227_rev01 · COMPARED WITH 20221207_rev01
Full text changes — 20221207_rev01 to 20240227_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 234 | 234 | |
| 235 | 235 | | Session | |
| 236 | 236 | |
| 237 | 237 | Persistence of the cart between the shop and the administration interfaces |
| 238 | 238 | |
| 239 | 239 | | |
| 240 | | \_\_zlcmid | User preferences | | |
| 241 | ||
| 242 | \*.gandi.net | |
| 243 | ||
| 244 | | | |
| 245 | ||
| 246 | User ID for customer support chat | |
| 247 | ||
| 248 | | 1 year | | |
| 249 | ||
| 250 | Necessary to use the chat tool with customer support. Only installed if specifically authorised by the user. | |
| 251 | ||
| 252 | | | |
| 253 | 240 | | chat\_open | User preferences | |
| 254 | 241 | |
| 255 | 242 | admin.gandi.net |
| 256 | 243 | |
| 257 | 244 | | |
| 258 | 245 | |
| 299 | 286 | |
| 300 | 287 | | 1 year | |
| 301 | 288 | |
| 302 | 289 | Allows the interface language to be stored for the user |
| 303 | 290 | |
| 304 | 291 | | |
| 305 | | \_\_zlcprivacy | User preferences | | |
| 306 | ||
| 307 | \*.gandi.net | |
| 308 | ||
| 309 | | | |
| 310 | ||
| 311 | User ID for customer support chat. | |
| 312 | ||
| 313 | | 1 year | | |
| 314 | ||
| 315 | Preserves the user's privacy preferences (allows not to set cookies if the user has not accepted them specifically for the chat) | |
| 316 | ||
| 317 | | | |
| 318 | 292 | | atuserid | Analytics | |
| 319 | 293 | |
| 320 | 294 | \*.gandi.net |
| 321 | 295 | |
| 322 | 296 | | |
| 323 | 297 | |
| 385 | 359 | |
| 386 | 360 | | 30 minutes | |
| 387 | 361 | |
| 388 | 362 | Used to temporarily store data for the visit |
| 389 | 363 | |
| 390 | 364 | | |
| 365 | | \_\_zlcmid | User preferences | | |
| 391 | 366 | |
| 367 | \*.gandi.net | |
| 368 | ||
| 369 | | | |
| 370 | ||
| 371 | User ID for customer support chat | |
| 372 | ||
| 373 | | 1 year | | |
| 374 | ||
| 375 | Necessary to use the chat tool with customer support. Only installed if specifically authorised by the user. | |
| 376 | ||
| 377 | | | |
| 378 | | \_\_zlcprivacy | User preferences | | |
| 379 | ||
| 380 | \*.gandi.net | |
| 381 | ||
| 382 | | | |
| 383 | ||
| 384 | User ID for customer support chat. | |
| 385 | ||
| 386 | | 1 year | | |
| 387 | ||
| 388 | Preserves the user's privacy preferences (allows not to set cookies if the user has not accepted them specifically for the chat) | |
| 389 | ||
| 390 | | | |
| 391 | | \_help\_center\_session | Essential | | |
| 392 | ||
| 393 | helpdesk.gandi.net | |
| 394 | ||
| 395 | | | |
| 396 | ||
| 397 | Help Center session | |
| 398 | ||
| 399 | | Session | | |
| 400 | ||
| 401 | Stores unique session key for Help Center Functionality. | |
| 402 | ||
| 403 | | | |
| 404 | | cf\_clearance | Essential | | |
| 405 | ||
| 406 | .helpdesk.gandi.net | |
| 407 | ||
| 408 | | | |
| 409 | ||
| 410 | Captcha clearance management | |
| 411 | ||
| 412 | | The storage duration is dependent on the End-User's browser policy. | | |
| 413 | ||
| 414 | The purpose of the cookie is to ensure that Captcha or Javascript challenges are no longer issued if the challenge has already been passed. It is required in order to reach the origin server. | |
| 415 | ||
| 416 | | | |
| 417 | | \_cfruid | Essential | | |
| 418 | ||
| 419 | .helpdesk.gandi.net | |
| 420 | ||
| 421 | | | |
| 422 | ||
| 423 | Rate limit prevention | |
| 424 | ||
| 425 | | Session | | |
| 426 | ||
| 427 | Cloudflare cookie used in cases where multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold. | |
| 428 | ||
| 429 | | | |
| 430 | | \_zendesk\_cookie | Essential | | |
| 431 | ||
| 432 | helpdesk.gandi.net | |
| 433 | ||
| 434 | | | |
| 435 | ||
| 436 | Preference settings | |
| 437 | ||
| 438 | | 1 year | | |
| 439 | ||
| 440 | Saves arbitrary preference settings. Two factor authentication features and device tracking will not work without it. | |
| 441 | ||
| 442 | | | |
| 443 | | \_zendesk\_session | Essential | | |
| 444 | ||
| 445 | helpdesk.gandi.net | |
| 446 | ||
| 447 | | | |
| 448 | ||
| 449 | Account ID storage | |
| 450 | ||
| 451 | | 8 hours | | |
| 452 | ||
| 453 | Stores account ID, route for internal service calls and the cross-site request forgery token. | |
| 454 | ||
| 455 | | | |
| 456 | | \_zendesk\_authenticated | Essential | | |
| 457 | ||
| 458 | helpdesk.gandi.net | |
| 459 | ||
| 460 | | | |
| 461 | ||
| 462 | Authentication flag | |
| 463 | ||
| 464 | | Session | | |
| 465 | ||
| 466 | This is a flag set when a user is authenticated to display the most up to date content. | |
| 467 | ||
| 468 | | | |
| 469 | | \_zendesk\_shared\_session | Essential | | |
| 470 | ||
| 471 | helpdesk.gandi.net | |
| 472 | ||
| 473 | | | |
| 474 | ||
| 475 | Authentication cookies | |
| 476 | ||
| 477 | | 8 hours. | | |
| 478 | ||
| 479 | Authentication cookie - set to be anonymous | |
| 480 | ||
| 481 | | | |
| 482 | ||
| 392 | 483 | Concerning audience measurement cookies (Matomo and AT Internet): these are configured according to the recommendations of the CNIL so as not to require the user's consent. |
| 393 | 484 | |
| 394 | 485 | Nevertheless, you have the option of refusing the deposit of the AT Internet audience measurement cookies by clicking on the button below: |
| 395 | 486 | |
| 396 | 487 | **8.2 Other information stored on the user's terminal** |
| 397 | 488 |