GandiMail Anti-Spam Policy

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2525## [Correctly Identify the Spam's Origin]()[¶]()
2626
2727The following sections explain how different indications that a spam email is coming from Gandi are often misleading.
2828
2929### [The sender or the recipient of the spam has an address ending with @gandi.net.]()[¶]()
3030
31Spam is often sent using a spoofed email address. Gandi does not send spam, does not maintain a list of its users for spammers, and does not sell such lists to third parties. The addresses in the "To" and "From" fields are easily faked, and do not mean that Gandi created or sent the spam. To find the real sender, you need to look at all the email's headers and examine this information using the available tools on the [Stopspam website](http://www.stopspam.org/).
31Spam is often sent using a spoofed email address. Gandi does not send spam, does not maintain a list of its users for spammers, and does not sell such lists to third parties. The addresses in the "To" and "From" fields are easily faked, and do not mean that Gandi created or sent the spam. To find the real sender, you need to look at all the email's headers and examine this information using the available tools on the [Stopspam website](https://www.stopspam.org/).
3232
3333### [You see names such as redir-mail-telehouse1.gandi.net in the "Received" field of the spam, and think that Gandi has open relays.]()[¶]()
3434
3535> Gandi does not have open relays. We are checking for this constantly. If the Spam was relayed by one of our servers, this means it was sent by an email address on one of our domains, using one of our free forwarding services. Email from this domain was therefore received by our servers and then relayed to the address specified by the domain's owner.
3636
3737### [By looking up the domain name displayed in the email, you see the domain is registered with Gandi.]()[¶]()