GandiMail Anti-Spam Policy
FIRST SEEN 2026-07-29 · VERSION 20260729_rev01 · COMPARED WITH 20211127_rev01
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| 25 | 25 | ## [Correctly Identify the Spam's Origin]()[¶]() |
| 26 | 26 | |
| 27 | 27 | The following sections explain how different indications that a spam email is coming from Gandi are often misleading. |
| 28 | 28 | |
| 29 | 29 | ### [The sender or the recipient of the spam has an address ending with @gandi.net.]()[¶]() |
| 30 | 30 | |
| 31 | Spam is often sent using a spoofed email address. Gandi does not send spam, does not maintain a list of its users for spammers, and does not sell such lists to third parties. The addresses in the "To" and "From" fields are easily faked, and do not mean that Gandi created or sent the spam. To find the real sender, you need to look at all the email's headers and examine this information using the available tools on the [Stopspam website](http://www.stopspam.org/). | |
| 31 | Spam is often sent using a spoofed email address. Gandi does not send spam, does not maintain a list of its users for spammers, and does not sell such lists to third parties. The addresses in the "To" and "From" fields are easily faked, and do not mean that Gandi created or sent the spam. To find the real sender, you need to look at all the email's headers and examine this information using the available tools on the [Stopspam website](https://www.stopspam.org/). | |
| 32 | 32 | |
| 33 | 33 | ### [You see names such as redir-mail-telehouse1.gandi.net in the "Received" field of the spam, and think that Gandi has open relays.]()[¶]() |
| 34 | 34 | |
| 35 | 35 | > Gandi does not have open relays. We are checking for this constantly. If the Spam was relayed by one of our servers, this means it was sent by an email address on one of our domains, using one of our free forwarding services. Email from this domain was therefore received by our servers and then relayed to the address specified by the domain's owner. |
| 36 | 36 | |
| 37 | 37 | ### [By looking up the domain name displayed in the email, you see the domain is registered with Gandi.]()[¶]() |