FedEx Privacy Notice

FIRST SEEN 2026-07-29 · VERSION 20260729_rev01 · COMPARED WITH 20150905_rev01

Full text changes — 20150905_rev01 to 20260729_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+_Legal Bases_
+In general, FedEx processes your Personal Data based on one of the following legal bases:
+- The processing is necessary to perform an agreement between you and FedEx,
+- The processing is necessary for us to comply with our legal obligations,
+- The processing is necessary to protect your vital interests or those of other individuals,
+- The processing is necessary for the legitimate interests of FedEx, except where such interests are overridden by your interests or fundamental rights and freedoms, or
+- Where appropriate and required, we will ask for your consent.
+_Business Purposes_
+FedEx shall only collect, use or otherwise process Personal Data if the processing falls within the scope of one (or more) of the legitimate business purposes listed below:
+A. **Product development, research and improvement of FedEx products and/or services.** FedEx processes Personal Data for the development and improvement of FedEx products and/or services, research and development (e.g., analyze information related to the shipment and services to improve our services).
+B. **Performing agreements.** This includes shipping services, FedEx tracking FedEx , communication with individuals and other parties regarding services, responding to requests for (further) information, dispute resolution and preparing agreements (e.g., link the shipment tracking number to your account to enable you to follow your shipment).
+C. **Relationship management and marketing.** In general, FedEx processes Personal Data for the development and improvement of FedEx products and/or services, account management, customer services, marketing activities, including targeted advertising, in order to establish a relationship with a customer and/or maintain as well as extend a relationship with a customer, business partner or supplier, and performing analyses. These purposes included delivering advertising, communications and content from us on our sites and those of third parties more specific to your interests. With respect to Personal Data, we may append data with third party information to aid in performing analyses and marketing activities, including targeted advertising.
+D. **Business process execution, internal management and management reporting.** This includes activities such as managing company assets, debt collection, conducting internal audits and investigations, finance and accounting, implementing business controls, provision of central processing facilities for efficiency purposes, managing mergers, acquisitions and divestitures and Processing Personal Data for management reporting and analysis (e.g., conduct investigations into shipping accounts to detect fraud).
+E. **Safety and security.** Personal Data shall be included in the processing for activities such as those involving safety and health, the protection of FedEx and customer, supplier or business partner assets and the authentication of customer, supplier or business partner status and access rights (e.g., provide safe and secure services for online and offline transactions).
+F. **Protecting the vital interests of individuals.** This includes processing data when necessary to protect your vital interests or those of other individuals (e.g., for urgent medical reasons).
+G. **Compliance with legal obligations.** This addresses the processing of Personal Data for compliance with laws, regulations and sector specific guidelines to which FedEx is subject (e.g., matching names of clients, suppliers and business partners against denied parties' lists).