Elsevier Privacy Policy

20150602_rev01 · COMPARED WITH 20140103_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20140103_rev01 to 20150602_rev01

11Elsevier is committed to maintaining your confidence and trust with respect to the privacy of the personal information we collect from you. Please read this privacy policy carefully to understand our practices about how we collect, use and share your personal information.
22
3**About our Privacy Policy**
3## About our Privacy Policy
44
55This privacy policy describes how the personal information that is collected when you visit the Elsevier website, application or product that posts a link to this privacy policy ("Service") will be used by the Elsevier company that owns the Service ("Elsevier," "we," "us" or "our"). This policy may be supplemented by additional privacy terms or notices set forth on certain areas of the Service.
66
7**Information We Collect**
7## Information We Collect
88
99The Service collects information from you in two ways: directly from your input and automatically through the Service's technologies.
1010
11_Information You Provide_
11## Information You Provide
1212
1313The types of personal information that the Service collects directly from you may include:
1414
15- Contact details, such as your name, email address, postal address and telephone number;
16- Educational and professional background information;
17- Usernames and passwords;
18- Payment information, such as a credit or debit card number;
19- Comments, feedback, posts and other content you submit to the Service; and
20- Interests and communication preferences.
21
15Contact details, such as your name, email address, postal address and telephone number;
16Educational and professional background information;
17Usernames and passwords;
18Payment information, such as a credit or debit card number;
19Comments, feedback, posts and other content you submit to the Service; and
20Interests and communication preferences.
2221In order to access certain content and to make use of additional functionality and features of the Service, we ask you to register for an account by completing and submitting a registration form, which may request additional information.
2322
2423If you choose to register and sign in by using a third party account (such as your Facebook account), the authentication of your login is handled by the third party and the Service will collect your name, email address and any other information about your third-party account that you agree to share with us at the time you give permission for your account on the Service to be linked to your third party account.
2524
26_Information Collected Automatically_
25## Information Collected Automatically
2726
2827The Service also automatically collects, through our servers and the use of cookies (small text files sent to your computer), web beacons (also known as clear or single pixel .gifs) and other technologies, information that tells us how you use the Service, such as:
2928
30- Internet Protocol ("IP") address used to connect your computer to the Internet;
31- Computer, device and connection information, such as browser type and version, operating system, mobile platform and unique device identifier ("UDID") and other technical identifiers;
32- Uniform Resource Locator ("URL") click stream data, including date and time stamp, referring and exit URLs, search terms you used, and pages you visited or searched for on the Service; and
33- For location-aware services, the physical location of your device in order to provide you with more relevant content for where you are in the world.
29Internet Protocol ("IP") address used to connect your computer to the Internet; Computer, device and connection information, such as browser type and version, operating system, mobile platform and unique device identifier ("UDID") and other technical identifiers; Uniform Resource Locator ("URL") click stream data, including date and time stamp, referring and exit URLs, search terms you used, and pages you visited or searched for on the Service; and For location-aware services, the physical location of your device in order to provide you with more relevant content for where you are in the world. We may use and disclose information that does not reveal your identity or permit direct association with any specific individual, such as browser and device information, anonymous usage data and aggregated information, for any purpose, except where we are restricted by law. If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.
3430
35We may use and disclose information that does not reveal your identity or permit direct association with any specific individual, such as browser and device information, anonymous usage data and aggregated information, for any purpose, except where we are restricted by law. If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.
36
3731You can control cookies through your browser's settings and other tools. However, if you block certain cookies, you may not be able to register, login to the Service, access certain parts of the Service or make full use of the Service.
3832
39**Use of Your Information**
33## Use of Your Information
4034
4135We may use your personal information to:
4236
43- Provide the Service to you, such as allow access to or delivery of our products or services, process or fulfill an order or transaction, or administer surveys or promotional programs;
44- Respond to your requests, inquiries, comments or concerns;
45- Provide technical, product and other support and help keep the Service working, safe and secure;
46- Offer you customized content and individualized personalization of the Service to make it more relevant to your interests and needs;
47- Enhance, evaluate and improve the Service, its advertisements and promotional campaigns and our products and services and to develop new products and services;
48- Identify and analyze usage trends, including for the purposes of research, audits, reporting and paying royalties and license fees to third-party content providers;
49- Notify you about changes or updates to the Service and our products and services; and
50- Provide you special offers, promotions, surveys and other information about the Service as well as products, events and services of ours, our affiliates and non-affiliated third parties such as societies and sponsors.
37Provide the Service to you, such as allow access to or delivery of our products or services, process or fulfill an order or transaction, or administer surveys or promotional programs; Respond to your requests, inquiries, comments or concerns; Provide technical, product and other support and help keep the Service working, safe and secure; Offer you customized content and individualized personalization of the Service to make it more relevant to your interests and needs; Enhance, evaluate and improve the Service, its advertisements and promotional campaigns and our products and services and to develop new products and services; Identify and analyze usage trends, including for the purposes of research, audits, reporting and paying royalties and license fees to third-party content providers; Notify you about changes or updates to the Service and our products and services; and Provide you special offers, promotions, surveys and other information about the Service as well as products, events and services of ours, our affiliates and non-affiliated third parties such as societies and sponsors. We may on occasion also match or combine the personal information that you provide with information that we obtain from other sources or that is already in our records, whether collected online or offline or by predecessor or affiliated group companies, for the purposes described above.
5138
52We may on occasion also match or combine the personal information that you provide with information that we obtain from other sources or that is already in our records, whether collected online or offline or by predecessor or affiliated group companies, for the purposes described above.
39## Disclosure of Your Information
5340
54**Disclosure of Your Information**
55
5641We may share your personal information with:
5742
58- Relevant agents, representatives, joint venturers, and entities for which we are acting as an agent, licensee or publisher, such as societies and sponsors;
59- Applicable suppliers and service providers, including editors, reviewers, credit card processors, customer support, email service providers, mailing houses and shipping agents, and IT service providers; and
60- All of our affiliates, trading names and divisions within the Elsevier group of companies worldwide (for a list, visit [http://www.elsevier.com/about](http://www.elsevier.com/about)),
43Relevant agents, representatives, joint venturers, and entities for which we are acting as an agent, licensee or publisher, such as societies and sponsors; Applicable suppliers and service providers, including editors, reviewers, credit card processors, customer support, email service providers, mailing houses and shipping agents, and IT service providers; and All of our affiliates, trading names and divisions within the Elsevier group of companies worldwide (for a list, visit http://www.elsevier.com/about), to assist us with producing and delivering our products and services, developing and operating our businesses, systems and applications, processing payments, customer support, marketing, promotion and communications and for other purposes set forth in this privacy policy.
6144
62to assist us with producing and delivering our products and services, developing and operating our businesses, systems and applications, processing payments, customer support, marketing, promotion and communications and for other purposes set forth in this privacy policy.
63
6445We also may share your personal information with our affiliated group companies worldwide and with societies, sponsors and other non-affiliated third parties that wish to send you information about their products and services that may be of interest to you as determined by your choices in managing your communications preferences following the process described below.
6546
6647If the Service offers a content database or learning service ("Subscription Service") and you access the Subscription Service through an institution-sponsored subscription, your personal information and certain usage data gathered through the Subscription Service, such as the number of items you downloaded, any non-subscribed items you accessed, and test scores, may be shared with your institution for the purposes of usage analysis, subscription management, course management and testing and remediation. If your institution is a corporation or other business entity, additional usage data, such as the types of records you viewed and the number of searches you ran, also may be shared for the purposes of cost attribution and departmental budgeting.
6748
6849We also may need to disclose your personal information:
6950
70- to respond to or comply with any law, regulation, subpoena, court order or other legal obligation;
71- to enforce and protect our rights and properties;
72- to detect, investigate and help prevent security threats, fraud or other malicious activity;
73- to protect the rights, property or safety of our users, employees or others; and
74- if Elsevier, the Service or a related asset or line of business is acquired by, transferred to or merged with another company.
51to respond to or comply with any law, regulation, subpoena, court order or other legal obligation;
52to enforce and protect our rights and properties;
53to detect, investigate and help prevent security threats, fraud or other malicious activity;
54to protect the rights, property or safety of our users, employees or others; and
55if Elsevier, the Service or a related asset or line of business is acquired by, transferred to or merged with another company.
56The Service may let you post and share personal information, comments, materials and other content. Any information you disclose publicly may be collected and used by others, may be indexable by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas. Your Choices and Communications Preferences
7557
76The Service may let you post and share personal information, comments, materials and other content. Any information you disclose publicly may be collected and used by others, may be indexable by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas.
77
78**Your Choices and Communications Preferences**
79
8058You can manage your communications preferences when you register with the Service, by updating your account preferences, by using the "opt-out" or unsubscribe mechanism or other means provided within the communications that you receive from us or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.
8159
82**Access to and Accuracy of Your Information**
60## Access to and Accuracy of Your Information
8361
8462The Service may allow registered users to access their account information and make corrections or updates upon log in at any time. The accuracy of such information is solely the responsibility of the user. You may also request access to other personal information about you that may be held in the Service. If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations.
8563
86**Data Security**
64## Data Security
8765
8866Elsevier takes precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate administrative, physical and technical security measures.
8967
90**Cross-Border Transfer of Your Information**
68Cross-Border Transfer of Your Information
9169
9270Your personal information may be transferred to other countries for processing. By using the Service you consent to the transfer of information to countries outside of your country of residence, which may have different personal data protection rules than in your country.
9371
94**Changes to Our Privacy Policy**
72## Changes to Our Privacy Policy
9573
9674We may change this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
9775
98**Contact**
76## Contact
9977
10078If you have any questions, comments or requests regarding this privacy policy or our processing of your information, please contact:
10179
10280Elsevier Data Protection Officer
10381Elsevier Limited
10482The Boulevard
10583Langford Lane
10684Kidlington
107Oxford OX5 1GB
85Oxford
86OX5 1GB
10887United Kingdom
109Email: [DPO@elsevier.com](mailto:DPO@elsevier.com)
11088
89Email: DPO@elsevier.com
90
11191This privacy policy was last updated on 19 December 2013.