DeepL Pro License Terms and Conditions
ARCHIVED 2026-08-02, DATE APPROXIMATE · VERSION 20260802_rev01 · COMPARED WITH 20260504_rev01
Full text changes — 20260504_rev01 to 20260802_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 1 | 1 | [**Previous Terms & Conditions**](https://www.deepl.com/en/previous-pro-licenses) |
| 2 | 2 | |
| 3 | For any language versions of these terms that aren't English or German, the language version is for convenience only. Solely the English language version is legally binding. | |
| 4 | ||
| 3 | 5 | DeepL SE, Maarweg 165, 50825 Cologne, Germany ("DeepL") specialises in services based on machine learning, e.g., machine translation services, and provides its online services at deepl.com. You can find everything you need to know about DeepL, and our products on our website or in our [Help Center](https://support.deepl.com/hc/en-us) before you order. |
| 4 | 6 | |
| 5 | 7 | Customer wishes to utilize DeepL's services in its own software products and/or for other business or private purposes. In order to allow Customer to make use of the services, Customer is granted access to the subscribed DeepL Pro Services in accordance with and subject to these Terms and Conditions. |
| 6 | 8 | |
| 7 | 9 | These DeepL Pro License Terms and Conditions ("Terms and Conditions") are available at [https://www.deepl.com/pro-license.html](https://www.deepl.com/en/pro-license.html) and can be downloaded and printed by Customer. DeepL does not save this agreement text after conclusion of the contract. |
| 8 | 10 | |
| 25 | 27 | **1.7** "**Audio Minutes**" means the total duration of audio data streamed via the API. It is measured by its standard 1x playback duration. If audio data is streamed at an accelerated rate, up to a maximum speed allowed in the Documentation, the Audio Minutes are still calculated based on the standard playback duration. |
| 26 | 28 | |
| 27 | 29 | **1.8 "Business Days"** are Monday through Friday, excluding public holidays in North Rhine-Westphalia, Germany (where DeepL is based). |
| 28 | 30 | |
| 29 | 31 | **1.9 "Characters"** means individual characters of the Content. |
| 30 | 32 | |
| 31 | **1.10 "Content"** refers to any input data (texts, documents, etc.) sent by Customer to the Services as specified in the Service Specification in order to have it processed by DeepL. | |
| 33 | **1.10 "Content"** means any input data (including but not limited to texts, documents, audio (files)) sent by Customer to the Services as specified in the Service Specification in order to have it processed by the machine learning infrastructure. | |
| 32 | 34 | |
| 33 | 35 | **1.11 "Customer"** refers to the person or entity ordering or subscribing to the DeepL Services as the contracting party of DeepL. If you place the order in a business capacity, the entity you work for will be the Customer. |
| 34 | 36 | |
| 35 | 37 | **1.12 "Customer Training Data"** refers to bilingual terms, example documents and similar texts (monolingual or bilingual) submitted by Customer to the Services (for example glossaries) in order to improve and customise the translations produced by DeepL for the respective Customer. Further details on the use of Customer Training Data may be contained in the Service Specification or a separate addendum to these Terms and Conditions (if the corresponding features for the use of Customer Training Data are available). |
| 36 | 38 | |
| 37 | 39 | **1.13 "DeepL API Developer"** refers to the API provided by DeepL free of charge. |
| 38 | 40 | |
| 39 | 41 | **1.14 "DeepL Translator Pro"** refers to an extended version of the DeepL translator which provides Customer via different front ends (e.g., website and desktop application) with a user interface to the translation services in accordance with the Service Specification. |
| 40 | 42 | |
| 41 | **1.15** "**DeepL Voice for Meetings**" refers to a multilingual service that provides Customer with real-time transcription and translation of participant's speech within virtual meetings as set out in this Agreement and in the Service Specification. | |
| 43 | **1.15** "**DeepL Voice**" refers to DeepL Voice for Conversations (a bilingual conversations service that provides Customer with real-time translations of face-to-face interactions as set out in this Agreement and in the Service Specification) and DeepL Voice for Meetings (a multilingual service that provides Customer with real-time transcription and translation of participant's speech within virtual meetings as set out in this Agreement and in the Service Specification. | |
| 42 | 44 | |
| 43 | 45 | **1.16 "DeepL Write Pro"** refers to an extended version of DeepL Write which provides Customer via different front ends (e.g., website and desktop application) with a user interface to the improvement services in accordance with the Service Specification. |
| 44 | 46 | |
| 45 | 47 | **1.17 "Documentation"** refers to an electronic documentation of the requirements and functionality of the API provided to Customer in English language. |
| 46 | 48 | |
| 47 | 49 | **1.18 "End Users"** refers to the users of Customer's Application. |
| 51 | 53 | **1.20 "Number of Characters"** refers to the number of characters of the Content transmitted to the API based on the used character encoding. For the avoidance of doubt, multi-byte encoded characters shall count as single character. |
| 52 | 54 | |
| 53 | 55 | **1.21 "Order Button"** refers to the button in the online ordering process clearly marked to finalize the ordering process (e.g., with the inscription "Buy now", or similar). |
| 54 | 56 | |
| 55 | 57 | **1.22 "Processed Content"** refers to any Content that has been processed using the Services. |
| 56 | 58 | |
| 57 | **1.23** "**Sanctioned Party**" refers to any party that is included on an applicable list of designated or other restricted parties maintained under trade restrictions of the European Union, the United Kingdom, the United States of America, and/or the United Nations, including, but not limited to (i) the consolidated list of Financial Sanctions Targets in the UK maintained by the Office of Financial Sanctions Implementation HM Treasury in the United Kingdom, (ii) the consolidated list of persons, groups and rntities subject to EU financial sanctions maintained by the European Commission, and/or (iii) the Special Designated Nationals and Blocked Persons List maintained by the US Treasury Office of Foreign Assets Control. | |
| 59 | **1.23** "**Sanctioned Party**" refers to any party that is included on an applicable list of designated or other restricted parties maintained under trade restrictions of the European Union, the United Kingdom, the United States of America, and/or the United Nations, including, but not limited to (i) the consolidated list of Financial Sanctions Targets in the UK maintained by the Office of Financial Sanctions Implementation HM Treasury in the United Kingdom, (ii) the consolidated list of persons, groups and entities subject to EU financial sanctions maintained by the European Commission, and/or (iii) the Special Designated Nationals and Blocked Persons List maintained by the US Treasury Office of Foreign Assets Control. | |
| 58 | 60 | |
| 59 | 61 | **1.24 "Services"** to the entirety of the Pro services, including Add-Ons, offered by DeepL DeepL in accordance with the Service Specifications, excluding Test Functions. |
| 60 | 62 | |
| 61 | 63 | **1.25 "Service Specification"** refers to the list of functionalities and specifications of the Services and/or the Customer Training Data (as applicable in each case) as agreed upon conclusion of this Agreement. |
| 62 | 64 | |
| 63 | 65 | **1.26 "Single-User License"** refers to a license to use a Service by one person. The same person can use the respective access credentials on multiple devices that meet the requirements of the Service Specification. The use of a Single-User License is only allowed and possible on one device at a time. If Customer wishes to use the respective Service by more than one person at the same time, the Customer has to acquire a team license or multiple Single-User Licenses. |
| 67 | 69 | **1.28 "Third-Party Applications"** refers to any applications, components, libraries, plugins or other software provided by third parties that allow Customer to use or access the Services, e.g., translation plugins for third-party applications for which Customer has to use their own API credentials. |
| 68 | 70 | |
| 69 | 71 | ## 2 Subject of the Agreement |
| 70 | 72 | |
| 71 | 73 | **2.1** Subject to these Terms and Conditions and the Service Specification, DeepL provides Customer with access to the subscribed Services in accordance with the Service Specification and the applicable Documentation during the Subscription Term. |
| 72 | 74 | |
| 73 | **2.2** In conconsideration of DeepL providing such access to the subscribed Services Customer will pay DeepL the agreed charges as indicated during the online purchase process or in the order form during the Subscription Term. | |
| 75 | **2.2** In consideration of DeepL providing such access to the subscribed Services Customer will pay DeepL the agreed charges as indicated during the online purchase process or in the order form during the Subscription Term. | |
| 74 | 76 | |
| 75 | 77 | ## 3 Services of DeepL |
| 76 | 78 | |
| 77 | 79 | ### 3.1 General |
| 78 | 80 | |
| 79 | 81 | **3.1.1** DeepL shall provide Customer with access to the Services during the Subscription Term within the terms and scope of this Agreement, including the Service Specification. |
| 98 | 100 | |
| 99 | 101 | - a) aggregated data on the use of the subscription within the Customer's organisation and/ or |
| 100 | 102 | - b) usage data of individual Internal Users of Customer ("Individual Usage Data"). |
| 101 | 103 | |
| 102 | 104 | enabling the Customer to evaluate the use of the subscription and manage it accordingly. Customer must treat any Individual Usage Data confidentially and in compliance with applicable data protection laws. It is the sole responsibility of Customer to ensure that any subsequent processing of Individual Usage Data as independent controller is conducted in accordance with applicable data protection laws, including but not limited to the EU GDPR (Regulation (EU) 2016/679). DeepL shall not be liable for any subsequent processing of Individual Usage Data by Customer following on from the receipt of any Individual Usage Data. |
| 103 | 105 | |
| 106 | **3.1.11** Customer may also access the Services through compatible third-party applications, including Al assistant applications, via DeepL's hosted Model Context Protocol endpoint ("**DeepL MCP**"), as further described in the Service Specification. Such access requires authorization via the respective user's DeepL account or, in the case of the DeepL API, authentication with Customer's API key. Usage of the Services via DeepL MCP is attributed to Customer's subscription and counts toward the usage volumes and usage limits applicable to Customer's subscription plan. Section 3.2.6 shall apply accordingly to any third-party application used to access the Services via DeepL MCP. | |
| 107 | ||
| 104 | 108 | ### 3.2 API |
| 105 | 109 | |
| 106 | 110 | In addition to Section 3.1, the following shall apply to the API: |
| 107 | 111 | |
| 108 | 112 | **3.2.1** DeepL shall provide Customer with respective access credentials for the API. |
| 109 | 113 | |
| 136 | 140 | **3.4.3** If applicable, Customer may purchase Add-Ons (e.g., DeepL Write Pro Add-On or File Translation Add-On) to enhance their existing DeepL Translator Pro subscription. |
| 137 | 141 | |
| 138 | 142 | **3.4.4** Depending on the specific Add-Ons, licenses may only be allocated on a per-seat basis. For the DeepL Write Pro Add-On Customers may only purchase a number of licenses equivalent to the number of DeepL Translator Pro subscription seats they hold. |
| 139 | 143 | |
| 140 | 144 | **3.4.5** If the Add-On includes a specific usage limit, that limit must be utilized within a one-month period and cannot be carried over to subsequent months. |
| 141 | 145 | |
| 142 | ### 3.5 DeepL Voice for Meetings | |
| 146 | ### 3.5 DeepL Voice | |
| 143 | 147 | |
| 148 | **3.5.1** **DeepL Voice for Conversations** | |
| 149 | ||
| 150 | In addition to Section 3.1, the following shall apply to DeepL Voice for Conversations: | |
| 151 | ||
| 152 | 3.5.1.1 DeepL Voice for Conversations allows Customer to access the conversation feature in the iOS or Android DeepL app. This feature enables Customer to have real-time transcription and translation of a conversation with a third person speaking different languages. | |
| 153 | ||
| 154 | 3.5.1.2 The license to use DeepL for Conversations is a Single-User License. | |
| 155 | ||
| 156 | **3.5.2 DeepL Voice for Meetings** | |
| 157 | ||
| 144 | 158 | In addition to Section 3.1, the following shall apply to DeepL Voice for Meetings: |
| 145 | 159 | |
| 146 | **3.5.1** DeepL Voice for Meetings provides Customer with an integration to a supported Third-Party Application that allows speech within this Third-Party Application to be transcribed and translated as set out in the Service Specification. | |
| 160 | **3.5.2.1** DeepL Voice for Meetings provides Customer with an integration to a supported Third-Party Application that allows speech within this Third-Party Application to be transcribed and translated as set out in the Service Specification. | |
| 147 | 161 | |
| 148 | **3.5.2** The license to use DeepL Voice for Meetings is a Single-User License. Users without an active DeepL Voice for Meetings license can benefit from the transcriptions and translations as set out in the Service Specification. | |
| 162 | **3.5.2.2** The license to use DeepL Voice for Meetings is a Single-User License. Users without an active DeepL Voice for Meetings license can benefit from the transcriptions and translations as set out in the Service Specification. | |
| 149 | 163 | |
| 150 | 164 | ### 3.6 Changes to the Services |
| 151 | 165 | |
| 152 | 166 | **3.6.1** Customer acknowledges that the Services are provided as a cloud based services, and that DeepL may from time to time change the Services and their range of functions if DeepL has a valid legitimate reason to do so. There is a valid legitimate reason if the modifications are necessary (i) to ensure compliance with changes in relevant law, (ii) to implement changes to the technical requirements, e.g., a new technical environment or other operational reasons, (iii) to remove end of life or redundant features, to improve performance or data security, to fix issues or for technical necessity, or (iv) to adapt the Services to changing market conditions, such as increased user numbers, or if the modifications or changes are beneficial to Customer, e.g., to make the Services more user-friendly or improve their security. |
| 153 | 167 | |
| 154 | 168 | **3.6.2** Modifications to the Services and their range of functions in accordance with Section 3.6.1 are made without additional costs to Customer. |
| 220 | 234 | |
| 221 | 235 | **8.1.3** Customer shall not, and shall procure that its third parties (including Internal Users and End Users) shall not: |
| 222 | 236 | |
| 223 | 237 | - a) except as may be allowed by any applicable law which is incapable of exclusion by agreement between the Parties and except to the extent expressly permitted under this Agreement, copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Services and/or Documentation (as applicable) in any form or media or by any means, or attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Services; or |
| 224 | 238 | - b) introduce or permit the introduction of any virus into DeepL's network and information systems. |
| 225 | 239 | |
| 226 | **8.1.4** Customer is obligated to keep, and shall procure that its Internal Users keep, the access credentials provided by DeepL secure and shall not disclose them to any third partys. Customer is not entitled to repackage or resell access credentials or its access to the Services to any third parties unless expressly agreed by DeepL in advance in writing. | |
| 240 | **8.1.4** Customer is obligated to keep, and shall procure that its Internal Users keep, the access credentials provided by DeepL secure and shall not disclose them to any third parties. Customer is not entitled to repackage or resell access credentials or its access to the Services to any third parties unless expressly agreed by DeepL in advance in writing. | |
| 227 | 241 | |
| 228 | 242 | **8.1.5** Customer is obligated to observe all legal requirements for the collection, processing and use of data which is transmitted to DeepL and processed by DeepL for Customer in connection with the Services under this Agreement. Customer shall immediately enter into DeepL's data processing agreement (which shall be provided by DeepL) if Customer intends to transmit personal data to DeepL using the Services. Customer agrees not to collect, process or use any personal data in connection with the Services without the express consent of the data subject or without sufficient other legal authorisation. DeepL shall reasonably cooperate with Customer in order to assist Customer in implementing such required legal authorisations. |
| 229 | 243 | |
| 230 | 244 | **8.1.6** Customer shall defend, indemnify and hold DeepL harmless against any and all third-party claims (regulatory or judicial orders and claims) and all resulting losses, damages, fines and expenses (including court costs and reasonable legal fees), asserted against or incurred by DeepL arising out of or in connection with: |
| 231 | 245 | |
| 232 | 246 | - a) DeepL's use of Customer's Content and/or Customer Training Data in accordance with this Agreement infringes a third party's intellectual property or other rights; or |
| 271 | 285 | **8.3.9** Customer acknowledges that DeepL may update the API from time to time. If DeepL provides a new version of the API, Customer shall implement the new version of the API into Customer's Application within such reasonable period of time specified by DeepL from the announcement of the new API version. |
| 272 | 286 | |
| 273 | 287 | **8.3.10** This Section 8.3 shall also apply to DeepL API Developer. |
| 274 | 288 | |
| 275 | 289 | **8.3.11** If Customer uses DeepL API Developer, Customer shall not process any personal data with the API. If Customer processes any personal data with the Free API in breach of this restriction, Customer will indemnify DeepL from all claims of third parties, including the necessary costs for legal defense as well as fines or other official or judicial orders and claims, which are asserted against DeepL as a result of the processing of personal data by Customer. Section 8.1.4 applies accordingly. |
| 276 | 290 | |
| 291 | **8.3.12** For Voice speech-to-text and speech-to-speech Section 8.4.1 below applies. | |
| 292 | ||
| 277 | 293 | ## 8.4 DeepL Voice for Meetings |
| 278 | 294 | |
| 279 | **8.4.1** Customer must obtain all necessary consents and authorisations from any third party, including Customer's employees, for the transcription and translation of the audio data by DeepL, which may be considered a recording under the respective laws applicable to Customer's use of the service. In any way, Customer must ensure that any third parties invited to the meeting are aware that their audio data will be transcribed and translated by DeepL. | |
| 295 | **8.4.1** Customer must obtain all necessary consents and authorisations from any third party, including Customer's employees, for the transcription and translation of the audio data by DeepL, which may be considered a recording under the respective laws applicable to Customer's use of the service. In any way, Customer must ensure that any third parties invited to the meeting are aware that their audio data will be transcribed, translated and output by DeepL. | |
| 280 | 296 | |
| 281 | 297 | **8.4.2** Customer is responsible to have all appropriate contractual agreements and safeguards with any providers of Third-Party Applications in place. Section 3.2.6 applies accordingly. |
| 282 | 298 | |
| 283 | 299 | **8.4.3** In the event that a (1) Third-Party Application deprecates support of DeepL Voice for Meetings or (2) a change to a Third-Party Application requires changes to DeepL Voice for Meetings which, considering the interests of both Parties, cannot be implemented in a technically or economically reasonable manner by DeepL, both Parties may terminate this Agreement with regard to DeepL Voice for Meetings without notice. |
| 284 | 300 | |
| 285 | 301 | **8.4.4** Customer shall not be allowed to access and control DeepL Voice for Meetings through automated procedures which may cause an increased number (exceeding usual human behaviour) of requests to DeepL Voice for Meetings. |
| 291 | 307 | **9.2** All amounts shall be paid in full in the currency indicated on the invoice. The Customer shall bear all bank and transfer charges as well as any currency conversion costs (if any). |
| 292 | 308 | |
| 293 | 309 | **9.3** API Requests shall be billable in terms of Section 9.1 if (i) the API Request has been successfully transmitted using the API and (ii) there has been a valid API Response in accordance with the Documentation. Server errors shall be deemed as valid API Response only if they occur due to failures on Customer's side, including the use of incorrect, incompatible or insufficient Content or other use of the API which does not comply with the technical requirements set out in the Service Specification or Documentation provided by DeepL. Charges for texts entered into DeepL Translator Pro or shall be billable in terms of Section 9.1 if translated / improved and displayed in DeepL Translator Pro or the respective Add-On interface. |
| 294 | 310 | |
| 295 | 311 | **9.4** DeepL API Growth for speech-to-text charges Customer based on the total Audio Minutes streamed, irrespective of the connection duration or the speed of transmission. Any fractional Audio Minutes shall be rounded up to the nearest whole minute for billing purposes. |
| 296 | 312 | |
| 297 | **9.5** DeepL Voice for Meetings will be billed in accordance with Section 9.1. | |
| 313 | **9.5** DeepL Voice will be billed in accordance with Section 9.1. | |
| 298 | 314 | |
| 299 | **9.6** All amounts are understood to include applicable consumption or sales tax (e.g. VAT, sales tax or similar tax, as applicable according to applicable statutory tax regulations) unless expressely specified as "netto" or "net". If the rate of such tax changes, DeepL may adjust the rate according to such change in law. | |
| 315 | **9.6** All amounts are understood to include applicable consumption or sales tax (e.g. VAT, sales tax or similar tax, as applicable according to applicable statutory tax regulations) unless expressly specified as "netto" or "net". If the rate of such tax changes, DeepL may adjust the rate according to such change in law. | |
| 300 | 316 | |
| 301 | 317 | **9.7** Unless Customer notifies DeepL in advance of any legal requirement, all invoices shall be made available to Customer exclusively in a digital format (e.g., as PDF files sent by e-mail to the invoice e-mail address indicated by Customer or available for download by Customer on the website in the customer account). |
| 302 | 318 | |
| 303 | 319 | **9.8** For Services with a fixed base charge, the charges are due at the beginning of each billing period. |
| 304 | 320 | |
| 305 | 321 | **9.9** If Customer chooses to pay by credit card or SEPA direct debit for Services with variable charges (in particular when using the API), DeepL reserves the right to debit advance payments in the course of the billing period. A first advance payment is due as soon as the number of characters has exceeded a certain equivalent value. The value of the advance payment may vary between an amount of 10 EUR and an amount of 500 EUR (according to the respective Customer and his usage behaviour). The relevant equivalent value related to the subsequent prepayments will be based on the future usage of Customer. The basic price of a subscription is due at the activation of a subscription and the basic price for the new billing period, as well as any outstanding usage-dependent payments, is due on the end date of the running billing period. Customer will receive a monthly invoice. |
| 326 | 342 | |
| 327 | 343 | **10.5** DeepL shall be entitled to terminate the Agreement by written notice with immediate effect for good cause if the Customer is or becomes a Sanctioned Party. |
| 328 | 344 | |
| 329 | 345 | **10.6** In the event |
| 330 | 346 | |
| 331 | 347 | - a) of any material or repeated breach or imminent material breach of this Agreement, or any breach of Section 8 or non-paymet in breach of Section 9; or |
| 332 | - b) DeepL has factual indication of an automated use of DeepL Translator Pro, any Add-Ons or DeepL Voice for Meetings according to Section 8.2, | |
| 348 | - b) DeepL has factual indication of an automated use of DeepL Translator Pro, any Add-Ons or DeepL Voice according to Section 8.2, | |
| 333 | 349 | |
| 334 | 350 | DeepL shall be entitled to temporarily suspend Customer's access to the Services upon prior written notice (e-mail sufficient). |
| 335 | 351 | |
| 336 | 352 | Notwithstanding any further rights of DeepL under this Agreement, DeepL shall restore access within a reasonable period of time if the breach does not continue, is no longer imminent, or Customer has provided a binding statement that the breach shall not be repeated. |
| 337 | 353 | |
| 338 | 354 | In the event of an act with fraudulent intent, or on a reasonable suspicion of fraudulent intent, DeepL is entitled to suspend Customer's access to the Services immediately and indefinitely on written notice to Customer (e-mail is sufficient). Fraudulent intent lies in particular in the following cases: |
| 370 | 386 | To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. |
| 371 | 387 | |
| 372 | 388 | ### **Effects of withdrawal** |
| 373 | 389 | |
| 374 | 390 | If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this Agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. |
| 375 | 391 | |
| 376 | If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of this Agreement. | |
| 392 | If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of this Agreement. | |
| 377 | 393 | |
| 378 | 394 | - * * |
| 379 | 395 | |
| 380 | 396 | ### **Model withdrawal form** |
| 381 | 397 | |
| 382 | 398 | To DeepL SE, Maarweg 165, 50825 Cologne, Germany, support@deepl.com: |
| 434 | 450 | **13.5** If Customer is a consumer in accordance with applicable mandatory law in the country where the individual is habitually resident: |
| 435 | 451 | |
| 436 | 452 | - a) Customer is entitled to recover from DeepL such losses incurred from DeepL's breach of this Agreement, unless such loss is: |
| 437 | 453 | - i. unexpected or unforeseeable; |
| 438 | 454 | - ii. caused by an event outside DeepL's control (provided DeepL took reasonable steps to mitigate such events); |
| 439 | 455 | - iii. something you could have avoided by taking reasonable action; or |
| 440 | - iv. business loss (which is not recoverable as a consumer - DeepL's liability to business Customer's is set out in the Sections above); | |
| 456 | - iv. business loss (which is not recoverable as a consumer - DeepL's liability to business Customers is set out in the Sections above); | |
| 441 | 457 | - b) nothing in this Agreement shall limit or exclude any liability which cannot be limited or excluded by applicable mandatory consumer protection law; and |
| 442 | 458 | - c) where any liability can be limited or excluded, DeepL's liability shall not exceed the charges paid by the consumer under this Agreement. |
| 443 | 459 | |
| 444 | 460 | ## 14 Amendments |
| 445 | 461 | |
| 446 | 462 | **14.1** DeepL can modify and adapt these Terms and Conditions with effect from a future stated date. Such changes may be required because of a technical change in the Services or in order to integrate new features, due to third party requirements, due to changes in applicable law, or for other reasonable reasons. |
| 859 | 875 | - **Number of files** \- Depending on the DeepL package you have subscribed to, you can translate different numbers of documents per month. You can find an overview here: [https://www.deepl.com/pro.html](https://www.deepl.com/en/pro.html). The number of the files varies between the use of the website and the desktop applications. |
| 860 | 876 | - **Website** - You can have one file translated for each translation process. You will not be able to select several files at the same time. |
| 861 | 877 | - **Desktop applications** - You can have several files translated for each translation process. The files can be written in different source languages (as long as the said languages are supported by DeepL Translator). However, you are able to select only one target language for translation. |
| 862 | 878 | - **Transferability of quotas** - Monthly quotas may not be carried over to subsequent months. |
| 863 | 879 | - **Transferability to other users** - In the case of Single-User Licenses, quotas cannot be transferred to other Internal Users. Within the framework of a team license, a total quota can be set up for the entire team. |
| 864 | 880 | |
| 881 | ### **DeepL MCP (Remote Model Context Protocol Server)** | |
| 882 | ||
| 883 | DeepL MCP is a hosted endpoint that enables third-party AI applications to access DeepL translation and writing functions via the Model Context Protocol ("MCP"). Compatible AI applications can use DeepL MCP to translate text and documents, improve text with DeepL Write, and retrieve the languages, glossaries, style rules, and writing settings available to the user. | |
| 884 | ||
| 885 | Access and authentication. DeepL MCP supports two access methods, depending on the Customer's subscription type: | |
| 886 | ||
| 887 | - DeepL account sign-in (OAuth 2.1): available at mcp.deepl.com for Customers with a DeepL subscription (e.g., DeepL Pro, DeepL for Enterprise). The user authorizes the AI application by signing in with their DeepL account. Access reflects the signed-in user's individual account permissions. | |
| 888 | - API key authentication: available at mcp-api.deepl.com for Customers with a paid DeepL API subscription, using the same API key as api.deepl.com. | |
| 889 | ||
| 890 | The organization administrator can enable or disable DeepL MCP access for the organization at any time in the account settings. | |
| 891 | ||
| 892 | Available functions. DeepL MCP provides the following tools, equivalent to the corresponding DeepL functions: | |
| 893 | ||
| 894 | | | |
| 895 | **Tool** | |
| 896 | ||
| 897 | | | |
| 898 | ||
| 899 | **Function** | |
| 900 | ||
| 901 | | | |
| 902 | | --- | --- | | |
| 903 | | | |
| 904 | ||
| 905 | translate-text | |
| 906 | ||
| 907 | | | |
| 908 | ||
| 909 | Text translation with source/target language specification | |
| 910 | ||
| 911 | | | |
| 912 | | | |
| 913 | ||
| 914 | rephrase-text | |
| 915 | ||
| 916 | | | |
| 917 | ||
| 918 | Text improvement (DeepL Write) | |
| 919 | ||
| 920 | | | |
| 921 | | | |
| 922 | ||
| 923 | correct-text | |
| 924 | ||
| 925 | | | |
| 926 | ||
| 927 | Grammar and spelling correction (DeepL Write) | |
| 928 | ||
| 929 | | | |
| 930 | | | |
| 931 | ||
| 932 | upload-document | |
| 933 | ||
| 934 | | | |
| 935 | ||
| 936 | Submit a document for translation | |
| 937 | ||
| 938 | | | |
| 939 | | | |
| 940 | ||
| 941 | get-document-status | |
| 942 | ||
| 943 | | | |
| 944 | ||
| 945 | Check the status of a document translation | |
| 946 | ||
| 947 | | | |
| 948 | | | |
| 949 | ||
| 950 | download-document | |
| 951 | ||
| 952 | | | |
| 953 | ||
| 954 | Retrieve a translated document | |
| 955 | ||
| 956 | | | |
| 957 | | | |
| 958 | ||
| 959 | get-source-languages / get-target-languages | |
| 960 | ||
| 961 | | | |
| 962 | ||
| 963 | List available languages | |
| 964 | ||
| 965 | | | |
| 966 | | | |
| 967 | ||
| 968 | get-writing-styles / get-writing-tones | |
| 969 | ||
| 970 | | | |
| 971 | ||
| 972 | List available DeepL Write styles and tones | |
| 973 | ||
| 974 | | | |
| 975 | | | |
| 976 | ||
| 977 | list-glossaries / get-glossary-info / get-glossary-dictionary-entries | |
| 978 | ||
| 979 | | | |
| 980 | ||
| 981 | View glossaries available to the user (read-only) | |
| 982 | ||
| 983 | | | |
| 984 | | | |
| 985 | ||
| 986 | list-style-rules / get-style-rule | |
| 987 | ||
| 988 | | | |
| 989 | ||
| 990 | View style rules available to the user (read-only) | |
| 991 | ||
| 992 | | | |
| 993 | | | |
| 994 | ||
| 995 | get-custom-instruction | |
| 996 | ||
| 997 | | | |
| 998 | ||
| 999 | View custom instructions available to the user (read-only) | |
| 1000 | ||
| 1001 | | | |
| 1002 | ||
| 1003 | Glossaries, style rules, and custom instructions cannot be created, modified, or deleted via DeepL MCP. Document translation uses a separate upload and download flow: document files are transferred directly between the user's environment and DeepL and do not pass through the AI application. | |
| 1004 | ||
| 1005 | Usage and limits. Usage through DeepL MCP is attributed to the Customer's existing subscription. For access via DeepL account sign-in, usage counts toward the included usage volumes and applicable Fair Usage limits of the Customer's subscription plan. For access via API key, usage is metered and billed under the Customer's DeepL API subscription on the same basis as direct API usage; character limits, file size limits, supported formats, and rate limits are the same as for the DeepL API. | |
| 1006 | ||
| 1007 | Data processing. Content submitted through DeepL MCP is processed by DeepL in the same way as direct use of the corresponding DeepL services: text content is processed transiently and is not stored beyond what is technically required to provide the service. Document translation session data is retained only temporarily to support the upload and download flow and is deleted thereafter. Before reaching DeepL, Content is processed by the AI application selected by the Customer; such processing is governed by the Customer's own agreement with the provider of that AI application. | |
| 1008 | ||
| 1009 | Compatible applications. DeepL MCP is compatible with AI applications that support the MCP streamable HTTP transport, including Claude, ChatGPT, Microsoft Copilot, Cursor, and Continue. The availability, functionality, and conduct of compatible AI applications are outside DeepL's control and subject to change. DeepL is not responsible for third-party AI applications and shall have no liability in relation to the processing of Content by such applications. | |
| 1010 | ||
| 1011 | Availability. DeepL MCP is currently not available for subscriptions with Data Residency Add-On. | |
| 1012 | ||
| 865 | 1013 | ## 3 DeepL Write Pro |
| 866 | 1014 | |
| 867 | 1015 | DeepL Write Pro (as part of the DeepL Write Pro Add-On) can be accessed via a website or Microsoft Windows or MacOS application. The service allows Customer to input texts and receive their improved versions based on machine learning. |
| 868 | 1016 | |
| 869 | 1017 | DeepL Write Pro supports the following languages: |
| 870 | 1018 | |
| 871 | 1019 | Within DeepL Write Pro, Customer's texts and their improved versions will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.3 of the Terms and Conditions). DeepL Write Pro can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the entered texts significantly exceeds the normal and reasonable use (DeepL Write Pro Add-On: 10 million characters per month as part of the DeepL Translator Pro Business license), and therefore the availability of the Services to all customers of DeepL is affected. In addition, browsers, their JavaScript execution environment, and the HTTP transmission techniques used impose technical limits. DeepL Write Pro will try to notify the Internal User about exceeding these limits and warn about possible performance issues. |
| 872 | 1020 | |
| 873 | ## 4 DeepL Voice for Meetings | |
| 1021 | ## 4 DeepL Voice | |
| 874 | 1022 | |
| 875 | DeepL Voice for Meetings offers a service accessible by Customer using their DeepL Voice for Meetings access credentials. Customer can access the service via a supported Third-Party Application on any platform supported by the respective Third-Party Application. The service allows Customer to receive a live transcription of the meeting in the application and in a language of their choice. | |
| 1023 | DeepL Voice includes DeepL for Conversations and DeepL for Meetings. The license to use DeepL Voice is a Single-User License. | |
| 876 | 1024 | |
| 1025 | DeepL Voice can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the meetings significantly exceeds the normal and reasonable use, and therefore the availability of the Services to all customers of DeepL may be affected. Starter plan: 300 mins per month per user, 50 online participants, up to 10 participants for in-person group conversations. Business plan: 600 mins per month and per user, 300 online participants, up to 30 participants for in-person group conversations. Monthly quotas may not be carried over to subsequent months. DeepL retains the right to introduce a concurrent session limit. | |
| 1026 | ||
| 1027 | In addition, browsers, their JavaScript execution environment, and the various transmission techniques used impose technical limits. DeepL Voice will try to notify the Internal User about exceeding these limits and warn about possible performance issues. | |
| 1028 | ||
| 1029 | **DeepL Voice for Conversations** | |
| 1030 | ||
| 1031 | DeepL for Conversations is a bilingual conversation service that provides customers with real-time translations of face-to-face interactions. It features a user interface accessible through various front ends, in accordance with the Service Specification outlined herein. Customers can access DeepL Voice for Conversations using their designated access credentials via the iOS or Android DeepL applications. The service enables users to receive live transcription and translation of their multilingual conversations. | |
| 1032 | ||
| 1033 | DeepL Voice for Conversations supports the following spoken languages (input by voice languages): | |
| 1034 | ||
| 1035 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>KO (Korean)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>LT (Lithuanian)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FR (French)</p></td><td><p>LV (Latvian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>GA (Irish)</p></td><td><p>MT (Maltese)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>HE (Hebrew)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HR (Croatian)</p></td><td><p>NL (Dutch)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>ID (Indonesian)</p></td><td><p>PL (Polish)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN (English)</p></td><td><p>IT (Italian)</p></td><td><p>PT (Portuguese)</p></td><td><p>UK (Ukranian)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>JA (Japanese)</p></td><td><p>RO (Romanian)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td></td><td></td><td></td><td><p>ZH (Chinese)</p></td></tr></tbody></table> | |
| 1036 | ||
| 1037 | DeepL Voice for Conversations supports the following text languages (input by text languages): | |
| 1038 | ||
| 1039 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>KO (Korean)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>LI (Lithuanian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FR (French)</p></td><td><p>LV (Latvian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>GA (Irish)</p></td><td><p>MT (Maltese)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>HE (Hebrew)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HR (Croatian)</p></td><td><p>NL (Dutch)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HU (Hungarian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>EN (English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PT (Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>IT (Italian)</p></td><td><p>RO (Romanian)</p></td><td><p>ZH-Hans (Chinese (simplified))</p></td></tr><tr><td></td><td><p>JA (Japanese)</p></td><td><p>RU (Russian)</p></td><td><p>ZH-Hant (Chinese (traditional))</p></td></tr></tbody></table> | |
| 1040 | ||
| 1041 | DeepL Voice for Conversations supports one language pair per conversation. | |
| 1042 | ||
| 1043 | DeepL Voice for Conversations supports the following translation languages (output languages): | |
| 1044 | ||
| 1045 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>KO (Korean)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>LI (Lithuanian)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>FR (French)</p></td><td><p>LV (Latvian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>GA (Irish)</p></td><td><p>MT (Maltese)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HE (Hebrew)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HR (Croatian)</p></td><td><p>NL (Dutch)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EN-GB (British English)</p></td><td><p>HU (Hungarian)</p></td><td><p>PL (Polish)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN-US (American English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PT-PT (Portuguese) (all Portuguese varieties excluding Brazilian Portuguese)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>EN (English) (unspecified variant for backward compatibility; please select EN-GB or EN-US instead)</p></td><td><p>IT (Italian)</p></td><td><p>PT-BR (Brazilian Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>JA (Japanese)</p></td><td><p>PT (Portuguese) (unspecified variant for backward compatibility; please select PT-PT or PT-BR instead)</p></td><td><p>ZH-Hans (simplified Chinese (simplified))</p></td></tr><tr><td></td><td></td><td><p>RO (Romanian)</p></td><td><p>ZH-Hant (Chinese (traditional))</p></td></tr></tbody></table> | |
| 1046 | ||
| 1047 | Within DeepL Voice for Conversations, Customer's audio data, transcription data, and translation data will be processed as long as necessary for the performance of the Service. In addition to the terms and conditions of the Agreement, the following provisions shall also apply to DeepL Voice for Conversations: | |
| 1048 | ||
| 1049 | - Customer must obtain all necessary consents and authorisations from any third party, including Customer's employees, for the transcription and translation of the audio data by DeepL, which may be considered a recording under the respective laws applicable to Customer's use of the service. In any way, Customer must ensure that any third parties invited to the meeting are aware that their audio data will be transcribed and translated by DeepL. | |
| 1050 | - Customer is aware that when using the text-to-speech functionality of the mobile device the native speech synthesis technology of the respective mobile device is used for this purpose. DeepL has no influence on the infrastructure and processing by native text-to-speech technology. | |
| 1051 | ||
| 1052 | **DeepL Voice for Meetings** | |
| 1053 | ||
| 1054 | DeepL Voice for Meetings refers to a multilingual service that provides Customer with real-time transcription and translation of participant's speech within virtual meetings. It offers a service accessible by Customer using their DeepL Voice for Meetings access credentials. Customer can access the service via a supported Third-Party Application on any platform supported by the respective Third-Party Application. The service allows Customer to receive a live transcription of the meeting in the application and in a language of their choice. | |
| 1055 | ||
| 877 | 1056 | DeepL Voice for Meetings is supported in the following Third-Party Applications: |
| 878 | 1057 | |
| 879 | 1058 | - Microsoft Teams |
| 880 | 1059 | - Zoom Meetings |
| 1060 | - Google Meet | |
| 881 | 1061 | |
| 882 | 1062 | Users with an active DeepL Voice for Meetings license can initiate the generation of transcriptions and translations in a meeting. The manner in which this is accomplished on a technical level may vary depending on the Third-Party Application. |
| 883 | 1063 | |
| 884 | 1064 | Users without an active DeepL Voice for meetings license are still able to see content generated during a call if another license holder has initiated the generation of transcriptions and translations, however they will not be able to initiate the process. |
| 885 | 1065 | |
| 886 | 1066 | Access to and visibility of the accompanying application for DeepL Voice for Meetings within the respective Third-Party Application's ecosystem is controlled by the respective system's access management system. |
| 887 | 1067 | |
| 888 | DeepL Voice for Meetings supports the following spoken languages (input languages): | |
| 1068 | DeepL Voice for Meetings supports the following spoken languages (source languages): | |
| 889 | 1069 | |
| 890 | 1070 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>JA (Japanese)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>KO (Korean)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FR (French)</p></td><td><p>LT (Lithuanian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>GA (Irish)</p></td><td><p>LV (Latvian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>HE (Hebrew)</p></td><td><p>MT (Maltese)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HR (Croatian)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HU (Hungarian)</p></td><td><p>NL (Dutch)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN (English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>IT (Italian)</p></td><td><p>PT (Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td></td><td></td><td><p>RO (Romanian)</p></td><td><p>ZH (Chinese)</p></td></tr></tbody></table> |
| 891 | 1071 | |
| 892 | 1072 | DeepL Voice for Meetings supports multiple spoken languages per meeting, such that every meeting participant can speak their own language. |
| 893 | 1073 | |
| 894 | DeepL Voice for Meetings supports the following translation languages (output languages): | |
| 1074 | DeepL Voice for Meetings supports the following translation languages (target languages): | |
| 895 | 1075 | |
| 896 | 1076 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ES (Spanish)</p></td><td><p>JA (Japanese)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>ET (Estonian)</p></td><td><p>KO (Korean)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FI (Finnish)</p></td><td><p>LT (Lithuanian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>FR (French)</p></td><td><p>LV (Latvian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>GA (Irish)</p></td><td><p>MT (Maltese)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HE (Hebrew)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HR (Croatian)</p></td><td><p>NL (Dutch)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN-GB (British English)</p></td><td><p>HU (Hungarian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>EN-US (American-English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PT-BR (Brazilian Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td><p>EN (English) (unspecified variant for backward compatibility; please select EN-GB or EN-US instead)</p></td><td><p>IT (Italian)</p></td><td><p>PT-PT (Portuguese) (all Portuguese varieties excluding Brazilian Portuguese)</p></td><td><p>ZH-Hans (Chinese (simplified))</p></td></tr><tr><td></td><td></td><td><p>RO (Romanian)</p></td><td><p>ZH-Hant (Chinese (traditional))</p></td></tr></tbody></table> |
| 897 | 1077 | |
| 898 | 1078 | Within DeepL Voice for Meetings, Customer's audio data, transcription data, and translation data will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.4 of the Agreement). |
| 899 | 1079 | |
| 900 | DeepL Voice for Meetings can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the meetings significantly exceeds the normal and reasonable use (Core and Business plan for AI translated captions: 40 hours per month and per user), and therefore the availability of the Services to all customers of DeepL may be affected. | |
| 1080 | In addition to the terms and conditions of the Agreement, the following provisions shall also apply to DeepL Voice for Meetings: | |
| 901 | 1081 | |
| 902 | In addition, browsers, their JavaScript execution environment, and the various transmission techniques used impose technical limits. DeepL Voice for Meetings will try to notify the Internal User about exceeding these limits and warn about possible performance issues. | |
| 1082 | - Customer must obtain all necessary consents and authorisations from any third party, including Customer's employees, for the transcription and translation of the audio data by DeepL, which may be considered a recording under the respective laws applicable to Customer's use of the service. In any way, Customer must ensure that any third parties invited to the meeting are aware that their audio data will be transcribed and translated by DeepL. | |
| 1083 | - Customer is aware that when using the text-to-speech functionality of the mobile device the native speech synthesis technology of the respective mobile device is used for this purpose. DeepL has no influence on the infrastructure and processing by native text-to-speech technology. | |
| 1084 | - In the event that (a) a Third-Party Application deprecates support of DeepL Voice for Meetings; or (b) a change to a Third-Party Application requires changes to DeepL Voice for Meetings which, considering the interests of both Parties, cannot be implemented in a technically or economically reasonable manner by DeepL, both Parties may terminate this Agreement with regard to DeepL Voice for Meetings without notice. | |
| 1085 | - Users without an active DeepL Voice for Meetings license can benefit from the transcriptions and translations as set out in the Service Specification. | |
| 1086 | ||
| 1087 | ## **5 DeepL API** | |
| 1088 | ||
| 1089 | The DeepL API is accessible through a REST interface. Request parameters are used to pass information to the DeepL API, results are returned in a suitable representation (e.g., JSON). Request parameters must be encoded in accordance with the documentation provided under https://developers.deepl.com/docs. Authentication is based on fixed keys, SSL handling transport security. The translate function provides the following functionality: | |
| 1090 | ||
| 1091 | - Text - Text to be translated. | |
| 1092 | - Only text encoded in accordance with the documentation is supported. | |
| 1093 | - Source language - Language of the text to be translated. Currently, the following languages are supported: | |
| 1094 | ||
| 1095 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>KO (Korean)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>LI (Lithuanian)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>FR (French)</p></td><td><p>LV (Latvian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>HE (Hebrew)</p></td><td><p>NL (Dutch)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HU (Hungarian)</p></td><td><p>NO (Norwegian)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>ID (Indonesian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>EN (English)</p></td><td><p>IT (Italian)</p></td><td><p>PT (Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>JA (Japanese)</p></td><td><p>RO (Romanian)</p></td><td><p>ZH (Chinese)</p></td></tr></tbody></table> | |
| 1096 | ||
| 1097 | If this parameter is omitted, the DeepL API will make efforts to detect the language of the text. | |
| 1098 | ||
| 1099 | - Target language - The language into which you want to translate can be one of the following: | |
| 1100 | ||
| 1101 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ES (Spanish)</p></td><td><p>KO (Korean)</p></td><td><p>RO (Romanian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>ET (Estonian)</p></td><td><p>LI (Lithuanian)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>FI (Finnish)</p></td><td><p>LV (Latvian)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>FR (French)</p></td><td><p>NL (Dutch)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HE (Hebrew)</p></td><td><p>NO (Norwegian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HU (Hungarian)</p></td><td><p>PL (Polish)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN-GB (British English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PT-PT (Portuguese) (all Portuguese varieties excluding Brazilian Portuguese)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>EN-US (American English)</p></td><td><p>IT (Italian)</p></td><td><p>PT-BR (Brazilian Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td><p>EN (English) (unspecified variant for backward compatibility; please select EN-GB or EN-US instead)</p></td><td><p>JA (Japanese)</p></td><td><p>PT (Portuguese) (unspecified variant for backward compatibility; please select PT-PT or PT-BR instead)</p></td><td><p>ZH (simplified Chinese)</p></td></tr></tbody></table> | |
| 1102 | ||
| 1103 | The translate function returns the following representation of the processing result: | |
| 1104 | ||
| 1105 | - Detected source language - the language which has been detected for the source text. | |
| 1106 | - Text - the translated text. | |
| 1107 | ||
| 1108 | The DeepL API is designed to translate at least 600 characters per minute and per Customer; exceeding use may be limited, and Customers may encounter a 429 "Too Many Requests" error message, as described in the documentation. | |
| 1109 | ||
| 1110 | Applications using the DeepL API should implement a mechanism to handle such responses accordingly and, if appropriate, to try again later. A mechanism increasing the delay for another request exponentially is recommended. | |
| 1111 | ||
| 1112 | The DeepL API allows Customer to translate whole documents. Ability to translate documents is subject to the ability of the DeepL API to correctly read and translate the documents, which can't be guaranteed. | |
| 1113 | ||
| 1114 | Requirements and limitations for document translation: | |
| 1115 | ||
| 1116 | - **File formats and file size:** | |
| 1117 | ||
| 1118 | <table><tbody><tr><td><p>.docx or .doc</p></td><td><p>up to 30 MB</p></td></tr><tr><td><p>.pptx</p></td><td><p>up to 30 MB</p></td></tr><tr><td><p>.xlsx</p></td><td><p>up to 30 MB</p></td></tr><tr><td><p>.html</p></td><td><p>up to 5 MB</p></td></tr><tr><td><p>.pdf</p></td><td><p>up to 30 MB</p></td></tr><tr><td><p>.txt</p></td><td><p>up to 1 MB</p></td></tr><tr><td><p>.xlf / .xliff</p></td><td><p>10 MB<b> </b> / 10 MB</p></td></tr></tbody></table> | |
| 1119 | ||
| 1120 | - Number of Characters - Up to 1,000,000 | |
| 1121 | ||
| 1122 | For document translations, a minimum of 50,000 Characters per document is charged. | |
| 1123 | ||
| 1124 | Limits of 1 million Characters per month, 2,000 glossaries with unlimited entries (fair use limit of 10 MB applies) apply. | |
| 1125 | ||
| 1126 | Customer can purchase up to 49 million additional Characters. DeepL API can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the Characters significantly exceed the normal and reasonable use, and therefore the availability of the Services to all customers of DeepL may be affected. Monthly quotas may not be carried over to subsequent months for monthly Agreements. For annual Agreements the monthly limits are pooled into a yearly limit. | |
| 1127 | ||
| 1128 | **DeepL Write API** | |
| 1129 | ||
| 1130 | The DeepL Pro API (v2 endpoint only) also includes a text improvement function. This function is only available to users with a DeepL API Pro subscription type. | |
| 1131 | ||
| 1132 | The text improvement function provides the following functionality: | |
| 1133 | ||
| 1134 | - Text - Text to be improved. | |
| 1135 | - Only text encoded in accordance with the documentation is supported. | |
| 1136 | - Target language - The language in which your improvements are provided can be one of the following: | |
| 1137 | ||
| 1138 | - Text - The improved text | |
| 1139 | - Target language - The target language specified by the user | |
| 1140 | - Detected source language - The detected source language of the text provided in the request. | |
| 1141 | ||
| 1142 | **DeepL Voice API** | |
| 1143 | ||
| 1144 | The DeepL API Pro (v3 endpoint only) also includes real-time audio translation. It provides two functions over a real-time audio stream: speech-to-text (translated text output) and speech-to-speech (translated speech output). Both functions are only available to users whose DeepL API subscription type includes them. Speech-to-speech is additionally limited to eligible plans. DeepL retains the right to introduce a concurrent session limit. | |
| 1145 | ||
| 1146 | Customer can purchase up to 300 hours in total. DeepL API can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the Characters significantly exceed the normal and reasonable use, and therefore the availability of the Services to all customers of DeepL may be affected. Monthly quotas may not be carried over to subsequent months for monthly Agreements. For annual Agreements the monthly limits are pooled into a yearly limit. | |
| 1147 | ||
| 1148 | **Speech-to-text** | |
| 1149 | ||
| 1150 | - Audio Stream - Realtime Audio stream to be translated into text in up to 5 languages. | |
| 1151 | - Source Languages (Audio) - The realtime audio stream you want to have translated can be a single source language of the following list: | |
| 1152 | ||
| 1153 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>JA (Japanese)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>KO (Korean)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FR (French)</p></td><td><p>LT (Lithuanian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>GA (Irish)</p></td><td><p>LV (Latvian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>HE (Hebrew)</p></td><td><p>MT (Maltese)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HR (Croatian)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HU (Hungarian)</p></td><td><p>NL (Dutch)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN (English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>IT (Italian)</p></td><td><p>PT (Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td></td><td></td><td><p>RO (Romanian)</p></td><td><p>ZH (Chinese)</p></td></tr></tbody></table> | |
| 1154 | ||
| 1155 | - Target language (Text) - The language in which your translations are provided can be one of the following: | |
| 1156 | ||
| 1157 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>KO (Korean)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>LI (Lithuanian)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FR (French)</p></td><td><p>LV (Latvian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>GA (Irish)</p></td><td><p>MT (Maltese)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>HE (Hebrew)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HR (Croatian)</p></td><td><p>NL (Dutch)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HU (Hungarian)</p></td><td><p>PL (Polish)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN-GB (British-British)</p></td><td><p>ID (Indonesian)</p></td><td><p>PT-PT (Portuguese) (all Portuguese varieties excluding Brazilian Portuguese)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>EN-US (American-English)</p></td><td><p>IT (Italian)</p></td><td><p>PT-BR (Brazilian Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>JA (Japanese)</p></td><td><p>PT (Portuguese) (unspecified variant for backward compatibility; please select PT-PT or PT-BR instead)</p></td><td><p>ZH-HANS (Chinese (simplified))</p></td></tr><tr><td></td><td></td><td><p>RO (Romanian)</p></td><td><p>ZH-HANT (Chinese (traditional))</p></td></tr></tbody></table> | |
| 1158 | ||
| 1159 | The speech to text function returns the following representation of the processing result: | |
| 1160 | ||
| 1161 | - Language - The language which has been explicitly set or automatically detected for your audio. | |
| 1162 | - Text - The translated text(s) and the transcribed source as a text. | |
| 1163 | ||
| 1164 | **Speech-to-speech** | |
| 1165 | ||
| 1166 | The speech-to-speech function for real-time audio provides the following functionality: | |
| 1167 | ||
| 1168 | - Audio Stream - a real-time audio stream translated into synthesized speech in one language. Source and target text transcripts are returned alongside the translated speech, subject to the speech-to-text target language limits below. | |
| 1169 | - Source Languages (Audio) - The realtime audio stream you want to have translated can be in one of the following languages: | |
| 1170 | ||
| 1171 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>JA (Japanese)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>KO (Korean)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FR (French)</p></td><td><p>LT (Lithuanian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>GA (Irish)</p></td><td><p>LV (Latvian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>HE (Hebrew)</p></td><td><p>MT (Maltese)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HR (Croatian)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HU (Hungarian)</p></td><td><p>NL (Dutch)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN (English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>IT (Italian)</p></td><td><p>PT (Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td></td><td></td><td><p>RO (Romanian)</p></td><td><p>ZH (Chinese)</p></td></tr></tbody></table> | |
| 1172 | ||
| 1173 | - Target language (Speech) - The language in which your translations are provided can be one of the following: | |
| 1174 | ||
| 1175 | <table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>EN (English)</p></td><td><p>IT (Italian)</p></td><td><p>RO (Romanian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>ES (Spanish)</p></td><td><p>JA (Japanese)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>FI (Finnish)</p></td><td><p>KO (Korean)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>FR (French)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HU (Hungarian)</p></td><td><p>NL (Dutch)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>ID (Indonesian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td></td><td></td><td><p>PT (Portuguese)</p></td><td><p>ZH (Chinese)</p></td></tr></tbody></table> | |
| 1176 | ||
| 1177 | The speech-to-speech function returns the following representation of the processing result: | |
| 1178 | ||
| 1179 | - **Language** - The language detected for your audio and the requested speech output language. | |
| 1180 | - **Text** - The translated text and the transcribed source as a text. | |
| 1181 | - **Speech** - the synthesized translated audio for the target language. | |
| 1182 | ||
| 1183 | The DeepL API Pro for speech- to- text and speech-to-speech is designed to process a specific amount of target languages per stream for a specific maximum streaming connection duration and audio chunk size. The exact applicable information and units can be found in the Documentation. The audio stream speed may be higher than real-time, but not higher than the value provided in the Documentation; exceeding use may be limited, and Customers may encounter a 429 "Too Many Requests" error message, as described in the documentation. | |
| 1184 | ||
| 1185 | Applications using the DeepL API Pro should implement a mechanism to handle such responses accordingly and, if appropriate, to try again later. A mechanism increasing the delay for another request exponentially is recommended. |