DeepL Pro License Terms and Conditions

ARCHIVED 2025-06-01, DATE APPROXIMATE · VERSION 20250601_rev01 · COMPARED WITH 20250507_rev01

Full text changes — 20250507_rev01 to 20250601_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 DeepL SE, Maarweg 165, 50825 Cologne, Germany ("DeepL") specialises in services based on machine learning, e.g., machine translation services, and provides its online services at deepl.com. You can find everything you need to know about DeepL, and our products on our website or in our [Help Center](https://support.deepl.com/hc/en-us) before you order.
 Customer wishes to utilize DeepL's services in its own software products and/or for other business or private purposes. In order to allow Customer to make use of the services, Customer is granted access to the subscribed DeepL Pro Services in accordance with and subject to these Terms and Conditions.
 These DeepL Pro License Terms and Conditions ("Terms and Conditions") are available at [https://www.deepl.com/pro-license.html](https://www.deepl.com/en/pro-license.html) and can be downloaded and printed by Customer. DeepL does not save this agreement text after conclusion of the contract.
+DeepL is committed to compliance with applicable laws and regulations. For this reason, DeepL does not offer the Services in the listed [restricted territories](https://www.deepl.com/en/restricted-territories) which may be updated from time to time giving reasonable notice. DeepL reserves the right to block Customer's access to the Services and/or terminate this Agreement at any time with immediate effect if the Services are found to be used by Customers within these restricted territories.
 ## 1 Definitions
 **1.1 "Agreement"** refers to the agreement between Customer and DeepL concerning the subscription to and the use of DeepL's Services in accordance with these Terms and Conditions.
 **1.2 "API"** refers to the Application Programming Interface (DeepL API Pro) provided by DeepL to Customer as set out in the Service Specification and the Documentation provided by DeepL.
 **1.18 "Number of Characters"** refers to the number of characters of the Content transmitted to the API based on the used character encoding. For the avoidance of doubt, multi-byte encoded characters shall count as single character.
 **1.19 "Order Button"** refers to the button in the online ordering process clearly marked to finalize the ordering process (e.g., with the inscription "Buy now", or similar).
 **1.20 "Processed Content"** refers to any Content that has been processed using the Services.
+**1.21 "Services"** to the entirety of the Pro services offered by DeepL DeepL in accordance with the Service Specifications, excluding Test Functions.
+**1.21** "**Sanctioned Party**" refers to any party that is included on an applicable list of designated or other restricted parties maintained under trade restrictions of the European Union, the United Kingdom, the United States of America, and/or the United Nations, including, but not limited to (i) the consolidated list of Financial Sanctions Targets in the UK maintained by the Office of Financial Sanctions Implementation HM Treasury in the United Kingdom, (ii) the consolidated list of persons, groups and rntities subject to EU financial sanctions maintained by the European Commission, and/or (iii) the Special Designated Nationals and Blocked Persons List maintained by the US Treasury Office of Foreign Assets Control.
+**1.22 "Service Specification"** refers to the list of functionalities and specifications of the Services and/or the Customer Training Data (as applicable in each case) as agreed upon conclusion of this Agreement.
+**1.22 "Services"** to the entirety of the Pro services offered by DeepL DeepL in accordance with the Service Specifications, excluding Test Functions.
+**1.23 "Single-User License"** refers to a license to use a Service by one person. The same person can use the respective access credentials on multiple devices that meet the requirements of the Service Specification. The use of a Single-User License is only allowed and possible on one device at a time. If Customer wishes to use the respective Service by more than one person at the same time, the Customer has to acquire a team license or multiple Single-User Licenses.
+**1.23 "Service Specification"** refers to the list of functionalities and specifications of the Services and/or the Customer Training Data (as applicable in each case) as agreed upon conclusion of this Agreement.
+**1.24 "Subscription Term"** means the relevant duration of the subscription to the Services, by reference to the period(s) which the Customer committed to during the online ordering process.
+**1.24 "Single-User License"** refers to a license to use a Service by one person. The same person can use the respective access credentials on multiple devices that meet the requirements of the Service Specification. The use of a Single-User License is only allowed and possible on one device at a time. If Customer wishes to use the respective Service by more than one person at the same time, the Customer has to acquire a team license or multiple Single-User Licenses.
+**1.25 "Third-Party Applications"** refers to any applications, components, libraries, plugins or other software provided by third parties that allow Customer to use or access the Services, e.g., translation plugins for third-party applications for which Customer has to use their own API credentials.
+**1.25 "Subscription Term"** means the relevant duration of the subscription to the Services, by reference to the period(s) which the Customer committed to during the online ordering process.
+**1.26 "Third-Party Applications"** refers to any applications, components, libraries, plugins or other software provided by third parties that allow Customer to use or access the Services, e.g., translation plugins for third-party applications for which Customer has to use their own API credentials.
 ## 2 Subject of the Agreement
 **2.1** Subject to these Terms and Conditions and the Service Specification, DeepL provides Customer with access to the subscribed Services in accordance with the Service Specification and the applicable Documentation during the Subscription Term.
 **2.2** In conconsideration of DeepL providing such access to the subscribed Services Customer will pay DeepL the agreed charges as indicated during the online purchase process or in the order form during the Subscription Term.
 ### 8.1 General
 **8.1.1** Customer shall use the Services solely for its internal purposes. Unless after expressly authorised by DeepL in writing, Customer shall not, and shall procure that its third parties (including Internal Users and End Users) shall not, use the Services, Processed Content created using the Services, Documentation or other data, information or service provided by DeepL:
 - a) in connection with or for the purpose of operating critical infrastructure such as electrical power stations, military or defence equipment, medical appliances or other equipment whose failure or impairment would result in unforeseeable economical or physical damages;
+- b) for any illegal activities, including development of any applications infringing any third-party rights or any other applicable laws or regulations;
+- c) for spamming or any other unsolicited advertising;
+- d) to perform benchmark or other capacity testing of DeepL's technical infrastructure;
+- e) to create a similar product, service or API whose primary purpose is to provide services based on machine learning, including but not limited to translations, bilingual/multilingual dictionaries or writing assistance;
+- f) to develop, market or train a machine translation algorithm;
+- g) to transmit any data to DeepL which may not be transmitted to or processed by DeepL due to data protection laws, contractual or statutory confidentiality obligations, export restrictions or other statutory provisions or third-party rights.
+- b) in such a way that Article 5 of the EU AI Act (including any applicable delegated acts adopted by the Commission on the basis of this provision) constitutes a prohibited use of AI systems;
+- c) for any illegal activities, including development of any applications infringing any third-party rights or any other applicable laws or regulations;
+- d) for spamming or any other unsolicited advertising;
+- e) to perform benchmark or other capacity testing of DeepL's technical infrastructure;
+- f) to create a similar product, service or API whose primary purpose is to provide services based on machine learning, including but not limited to translations, bilingual/multilingual dictionaries or writing assistance;
+- g) to develop, market or train a machine translation algorithm;
+- h) to transmit any data to DeepL which may not be transmitted to or processed by DeepL due to data protection laws, contractual or statutory confidentiality obligations, export restrictions or other statutory provisions or third-party rights.
+**8.1.2** Customer shall not, and shall procure that its third parties (including Internal Users and End Users) shall not:
+**8.1.2** The Services are not intended for high-risk use as set out in Article 6 of the EU AI Act (including any applicable delegated acts adopted by the European Commission on the basis of this provision). Customer is solely responsible for evaluating whether their specific use of the Services may constitute a high-risk use under the EU AI Act, and for complying with any resulting requirements applicable to Customer.
+**8.1.3** Customer shall not, and shall procure that its third parties (including Internal Users and End Users) shall not:
 - a) except as may be allowed by any applicable law which is incapable of exclusion by agreement between the Parties and except to the extent expressly permitted under this Agreement, copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Services and/or Documentation (as applicable) in any form or media or by any means, or attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Services; or
 - b) introduce or permit the introduction of any virus into DeepL's network and information systems.
+**8.1.3** Customer is obligated to keep, and shall procure that its Internal Users keep, the access credentials provided by DeepL secure and shall not disclose them to any third partys. Customer is not entitled to repackage or resell access credentials or its access to the Services to any third parties unless expressly agreed by DeepL in advance in writing.
+**8.1.4** Customer is obligated to keep, and shall procure that its Internal Users keep, the access credentials provided by DeepL secure and shall not disclose them to any third partys. Customer is not entitled to repackage or resell access credentials or its access to the Services to any third parties unless expressly agreed by DeepL in advance in writing.
+**8.1.4** Customer is obligated to observe all legal requirements for the collection, processing and use of data which is transmitted to DeepL and processed by DeepL for Customer in connection with the Services under this Agreement. Customer shall immediately enter into DeepL's data processing agreement (which shall be provided by DeepL) if Customer intends to transmit personal data to DeepL using the Services. Customer agrees not to collect, process or use any personal data in connection with the Services without the express consent of the data subject or without sufficient other legal authorisation. DeepL shall reasonably cooperate with Customer in order to assist Customer in implementing such required legal authorisations.
+**8.1.5** Customer is obligated to observe all legal requirements for the collection, processing and use of data which is transmitted to DeepL and processed by DeepL for Customer in connection with the Services under this Agreement. Customer shall immediately enter into DeepL's data processing agreement (which shall be provided by DeepL) if Customer intends to transmit personal data to DeepL using the Services. Customer agrees not to collect, process or use any personal data in connection with the Services without the express consent of the data subject or without sufficient other legal authorisation. DeepL shall reasonably cooperate with Customer in order to assist Customer in implementing such required legal authorisations.
+**8.1.5** Customer shall defend, indemnify and hold DeepL harmless against any and all third-party claims (regulatory or judicial orders and claims) and all resulting losses, damages, fines and expenses (including court costs and reasonable legal fees), asserted against or incurred by DeepL arising out of or in connection with:
+**8.1.6** Customer shall defend, indemnify and hold DeepL harmless against any and all third-party claims (regulatory or judicial orders and claims) and all resulting losses, damages, fines and expenses (including court costs and reasonable legal fees), asserted against or incurred by DeepL arising out of or in connection with:
 - a) DeepL's use of Customer's Content and/or Customer Training Data in accordance with this Agreement infringes a third party's intellectual property or other rights; or
 - b) Customer's breach of this Agreement.
+**8.1.6** If a third party asserts such claims against DeepL, DeepL shall inform Customer about the asserted claims without undue delay and leave the defence at the discretion of Customer or undertake it in cooperation with Customer at the Customer's cost. DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed. DeepL shall be entitled to request a reasonable advance payment for the anticipated legal defence expenses.
+**8.1.7** If a third party asserts such claims against DeepL, DeepL shall inform Customer about the asserted claims without undue delay and leave the defence at the discretion of Customer or undertake it in cooperation with Customer at the Customer's cost. DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed. DeepL shall be entitled to request a reasonable advance payment for the anticipated legal defence expenses.
+**8.1.7** In the event that Customer uses Third-Party Applications to access the Services, Customer shall comply with the terms and acceptable use policies set out by the vendor of the Third-Party Application if applicable.
+**8.1.8** In the event that Customer uses Third-Party Applications to access the Services, Customer shall comply with the terms and acceptable use policies set out by the vendor of the Third-Party Application if applicable.
+**8.1.8** API-CAT-Keys must only be used for CAT (computer-assisted translation) applications. The general API must not be used in CAT applications.
+**8.1.9** API-CAT-Keys must only be used for CAT (computer-assisted translation) applications. The general API must not be used in CAT applications.
+**8.1.9** Customer shall at all times use the Services in compliance with applicable laws, including all sanctions and export control laws and regulations.
+**8.1.10** Customer shall at all times use the Services in compliance with applicable laws, including all sanctions and export control laws and regulations.
+**8.1.10** Customer authorises DeepL to access their account settings for the purpose of supporting Customer's onboarding to DeepL's Services and general user management as well as account and subscription management throughout the subscription term (e.g., enabling the SSO set up, adding and deleting Internal Users, (re-)assigning team account administrators, enabling or adjusting account settings as requested by Customer). DeepL may also access Customer's account settings for troubleshooting purposes and to carry out usage analytics for Customer's subscription.
+**8.1.11** Customer authorises DeepL to access their account settings for the purpose of supporting Customer's onboarding to DeepL's Services and general user management as well as account and subscription management throughout the subscription term (e.g., enabling the SSO set up, adding and deleting Internal Users, (re-)assigning team account administrators, enabling or adjusting account settings as requested by Customer). DeepL may also access Customer's account settings for troubleshooting purposes and to carry out usage analytics for Customer's subscription.
 ### 8.2 DeepL Translator Pro and DeepL Write Pro
 In addition to Section 8.1, the following shall apply concerning DeepL Translator Pro and DeepL Write Pro:
 Customer shall not be allowed to access and control DeepL Translator Pro or DeepL Write Pro through automated procedures which may cause an increased number (exceeding usual human behaviour) of requests to DeepL Translator Pro or DeepL Write Pro.
 **10.2** If the Parties agree to a fixed term, the term shall be automatically extended by the agreed fixed term unless the Agreement is terminated prior to such renewal.
 **10.3** Without affecting any statutory termination rights (which Customer may exercise in accordance with applicable law), either Party may on written notice to the other terminate this Agreement with immediate effect if the other Party commits a material breach of this Agreement, which is incapable of remedy, or commits a material breach of this Agreement which is capable of remedy and fails to remedy such material breach within 30 days after receiving written notice requiring it to remedy that material breach.
 **10.4** DeepL reserves the right to restrict or suspend API features for other reasons than those specified in Section 3.2.4. In such case, DeepL shall inform Customer of the proposed changes with two months' prior notice in writing (e-mail sufficient). Furthermore, DeepL shall grant Customer a reasonable period of at least two (2) months to confirm whether or not Customer accepts the proposed changes. If Customer does not give any notice within this period, which shall commence from the receipt of the notification, the proposed changes shall be deemed as agreed. DeepL shall inform Customer of to this legal consequence, i.e., the right of objection, the objection period, and the implications of remaining silent. In the event Customer objects to the change within the notice period, this Agreement can be terminated by either Party. In this case, Customer will be refunded fees already paid proportionally.
+**10.5** In the event
+**10.5** DeepL shall be entitled to terminate the Agreement by written notice with immediate effect for good cause if the Customer is or becomes a Sanctioned Party.
+**10.6** In the event
 - a) of any material or repeated breach or imminent material breach of this Agreement, or any breach of Section 8 or non-paymet in breach of Section 9; or
 - b) DeepL has factual indication of an automated use of DeepL Translator Pro or DeepL Write Pro according to Section 8.2,
 DeepL shall be entitled to temporarily suspend Customer's access to the Services upon prior written notice (e-mail sufficient).
 Notwithstanding any further rights of DeepL under this Agreement, DeepL shall restore access within a reasonable period of time if the breach does not continue, is no longer imminent, or Customer has provided a binding statement that the breach shall not be repeated.
 - a) the e-mail address used for registration does not exist or is obviously not valid;
 - b) the address does not exist or is invalid;
 - c) Customer has registered several times in order to use the service free of charge or Customer still has open payments from other contracts;
 - d) Customer uses a fraudulent, lost, stolen or blocked/inadmissible means of payment;
 - e) Customer has contested or demanded the return of a payment without informing DeepL of a valid reason for contesting or demanding the return. The suspension of Customer's access will be upheld until Customer informs DeepL of a valid reason.
+**10.6** If Customer violates the restrictions on using the API key in certain types of products (Section 8.1.6), utilises Services with unlimited usage in a way in which they were not intended to (e.g., accessing DeepL Translator Pro or DeepL Write Pro in an automatic way) or allows more Internal Users to utilise Services than licensed, DeepL reserves the right to disable the access and terminate this Agreement with immediate effect. In this case, Customer will be refunded fees already paid proportionally.
+**10.7** If Customer violates the restrictions on using the API key in certain types of products (Section 8.1.6), utilises Services with unlimited usage in a way in which they were not intended to (e.g., accessing DeepL Translator Pro or DeepL Write Pro in an automatic way) or allows more Internal Users to utilise Services than licensed, DeepL reserves the right to disable the access and terminate this Agreement with immediate effect. In this case, Customer will be refunded fees already paid proportionally.
+**10.7** For Services with a maximum monthly usage cap, DeepL will only allow the contracted number of characters (as described in the Service Specification) to be translated / improved within a billing period. Once the monthly usage limit is reached, Customer will no longer be able to use the Services, unless a Service with a higher number of characters has been purchased (if available).
+**10.8** For Services with a maximum monthly usage cap, DeepL will only allow the contracted number of characters (as described in the Service Specification) to be translated / improved within a billing period. Once the monthly usage limit is reached, Customer will no longer be able to use the Services, unless a Service with a higher number of characters has been purchased (if available).
+**10.8** Within the free trial period, Customer and DeepL are allowed to terminate this Agreement at any time with immediate effect.
+**10.9** Within the free trial period, Customer and DeepL are allowed to terminate this Agreement at any time with immediate effect.
+**10.9** If Customer exclusively uses free services, both Parties are entitled to terminate the Agreement at any time. Specifically, DeepL may terminate this Agreement if Customer has not used the free services for a longer period of time.
+**10.10** If Customer exclusively uses free services, both Parties are entitled to terminate the Agreement at any time. Specifically, DeepL may terminate this Agreement if Customer has not used the free services for a longer period of time.
 ## 11 Right to withdraw from this Agreement
 If Customer is a consumer in accordance with applicable mandatory law in the country where the individual is habitually resident, the following right of withdrawal for fee-based Services applies (also available at [https://www.deepl.com/pro-revocation.html](https://www.deepl.com/en/pro-revocation.html)):
 - * *
 - * *
 ## 12 Warranty
 .1 DeepL warrants that the Services shall perform in accordance with the Documentation and Service Specification in all material respects, other than where any non-conformance is caused by use of the Services in breach of this Agreement. DeepL does not give any guarantee regarding the correctness of the translations created by the machine translation system.
+**12.2** Customer shall immediately inform DeepL of any occurring non-conformity in writing (email to [\[email protected\]](https://deepl.com/cdn-cgi/l/email-protection#463533363629343206222323362a6825292b) is sufficient) and Customer shall assist DeepL in rectifying the defects free of charge, in particular by providing DeepL with all required documents, data and other information required to analyse and correct the defects.
+**12.2** Customer shall immediately inform DeepL of any occurring non-conformity in writing (email to [\[email protected\]](https://deepl.com/cdn-cgi/l/email-protection#1f6c6a6f6f706d6b5f7b7a7a6f73317c7072) is sufficient) and Customer shall assist DeepL in rectifying the defects free of charge, in particular by providing DeepL with all required documents, data and other information required to analyse and correct the defects.
 **12.2.1** If the Services do not conform with the foregoing warranty, DeepL shall, at its expense, use all reasonable commercial endeavours to correct any such non-conformance promptly, or provide Customer with an alternative means of accomplishing the desired performance, and failing which DeepL shall refund any charges already paid in advance proportionally. Such correction, substitution or refund constitutes Customer's sole and exclusive remedy for any breach of the warranty set out in Section 12.1. If third-party software which DeepL has licensed from third parties is being used, procurement of publicly available upgrades, updates or patches shall be deemed sufficient.
 **12.3** DeepL does not warrant that the Customer's use of the Services shall be uninterrupted, or that the Services or Processed Content shall be completely accurate or error free or meet Customer's requirements.
 **12.4** DeepL is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and Customer acknowledges that the Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
     - EL (Greek)
     - EN (English)
     - ES (Spanish)
     - ET (Estonian)
     - FI (Finnish)
     - FR (French)
+    - HE (Hebrew)
     - HU (Hungarian)
     - ID (Indonesian)
     - IT (Italian)
     - JA (Japanese)
     - KO (Korean)
     - LI (Lithuanian)
     - RU (Russian)
     - SK (Slovak)
     - SL (Slovenian)
     - SV (Swedish)
     - TR (Turkish)
     - UK (Ukrainian)
+    - VI (Vietnamese)
     - ZH (Chinese)
 - **Target language** \- The language into which you want to translate can be one of the following:
     - AR (Arabic)
     - BG (Bulgarian)
     - CS (Czech)
     - DA (Danish)
     - EN-US (American English)
     - EN (English) (unspecified variant for backward compatibility; please select EN-GB or EN-US instead)
     - ES (Spanish)
     - ET (Estonian)
     - FI (Finnish)
     - FR (French)
+    - HE (Hebrew)
     - HU (Hungarian)
     - ID (Indonesian)
     - IT (Italian)
     - JA (Japanese)
     - KO (Korean)
     - LI (Lithuanian)
     - RU (Russian)
     - SK (Slovak)
     - SL (Slovenian)
     - SV (Swedish)
     - TR (Turkish)
     - UK (Ukrainian)
+    - VI (Vietnamese)
     - ZH (simplified Chinese)
 The translate function returns the following representation of the processing result:
 - **Detected source language** - The language which has been detected for the source text.
 - **Text** - The translated text.