Terms

ARCHIVED 2022-01-24, DATE APPROXIMATE · VERSION 20220124_rev01 · COMPARED WITH 20200815_rev01

Full text changes — 20200815_rev01 to 20220124_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 By using this website and our proxy servers, mentioned below as "CroxyProxy", "service", "we", "us" you agree to the following:
 ## Privacy policy
 We take user's privacy very seriously, and will not knowingly disclose confidential information to anyone. However, we reserve the right to cooperate with law enforcement agencies who are investigating criminal activities undertaken by users of our service.
+In logging access to this service, we try to balance our need to have access to useful service performance data and the need to be able to cooperate with criminal investigations with our user's needs for privacy. Currently our goal is to log only information which is necessary to comply with legitimate law enforcement inquiries for a period of 30 days from the date of access. The data recorded includes information provided by your browser such as your user agent and referring page as well as the requested URL, the time and date, and your IP address. This logging policy is a goal and not a mandate. We also may use third-party web statistics services to collect and analyze general visitors' behaviour in order to improve the service performance.
+In logging access to this service, we try to balance our need to have access to useful service performance data and the need to be able to cooperate with criminal investigations with our user's needs for privacy. Currently, our goal is to log only information which is necessary to comply with legitimate law enforcement inquiries for a period of 30 days from the date of access. The data recorded includes information provided by your browser such as your user agent and referring page as well as the requested URL, the time and date, and your IP address. This logging policy is a goal and not a mandate. We also may use third-party web statistics services to collect and analyze general visitors' behaviour in order to improve the service performance.
 ## Cookies
 Our service stores a cookie on your computer, if allowed by your browser's privacy settings. The cookie used by our service uniquely identifies you to the server and allows our service to remember your preferences and collect general usage statistics.
 We may also use third-party advertising partners on our service. Advertisers may send you cookies or use web beacons. We have no control over cookies, web beacons or the information collected by our advertisers. Consult the third-party advertiser's privacy policy for more information on their practices.
 The information, services and products available to you on this website may contain errors and are subject to periods of interruption. While we do our best to maintain the information, services and products it offers, we can not be held responsible for any errors, defects, lost profits or other consequential damages arising from the use of the service, even if we have been advised of the possibility of such damages.
 CROXYPROXY PROVIDES THE INFORMATION, SERVICES AND PRODUCTS AVAILABLE ON THIS WEBSITE "AS IS," WITH NO WARRANTIES WHATSOEVER. ALL EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
 IN NO EVENT SHALL CROXYPROXY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL AND EXEMPLARY DAMAGES, OR ANY DAMAGES WHATSOEVER, ARISING FROM THE USE OR PERFORMANCE OF THIS WEBSITE OR FROM ANY INFORMATION, SERVICES OR PRODUCTS PROVIDED THROUGH THIS WEBSITE, EVEN IF CROXYPROXY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEBSITE, OR ANY PORTION THEREOF, YOUR EXCLUSIVE REMEDY SHALL BE TO STOP USING THE WEBSITE.
+The service allows indirect browsing of external, third-party websites. The term "indirect browsing" refers to the server which you connect to. During "direct" browsing, you connect to the server which provides the resource you are requesting. During "indirect" browsing, you connect to our server and it downloads the requested resource and forwards it to you.
+The service allows indirect browsing of external, third-party websites. The term "indirect browsing" refers to the server which you connect to. During "direct" browsing, you connect to the server which provides the resource you are requesting. During "indirect" browsing, you connect to our server, and it downloads the requested resource and forwards it to you.
 We are not responsible for the content on any external websites that may be accessible through our service. We will not be responsible for any contamination or damage a user sustains as a result of entering a website through the service. A website viewed through our service is in no way owned by or associated with this service.
 By connecting to our server instead of the target server, the target server does not see your IP address. However, we do not guarantee our service will be fully anonymous. The downloaded resource may reference other resources which your browser may automatically download. The service attempts to reroute all such requests through our server but may not be entirely successful.
 Any resource (such as web pages, images, files) downloaded through our service may be modified. The resource which you receive may not be an accurate representation of the resource requested.
 - Repeatedly requesting the same resources over and over again.
 - Hotlinking to pages, images, or files provided by the service.
 - Transferring excessively large files. Files larger than a specified size are automatically cut off.
 - Feeding a robot, automatic process, or other non-human browser.
 - Any other activity that would cause significantly larger amounts of load on our servers than an average user would normally cause to be used.
+## Changes
+We reserve the right to change these terms at any time as determined necessary by the service's administrators.
 ## Premium accounts
 Premium account, also mentioned as "premium service", "premium subscription", "premium access" provides use with the advanced features:
 - Users can connect to separate faster and less loaded servers located in EU zone.
 - No proxy advertisements, filtering most of third-party advertisements in web proxy mode.
 - No file size limitation.
 - Priority user support.
 ## Premium account limitations
 Our privacy policy and terms of use apply when you use the premium service. Your account may be suspended if you break our terms of use or you abuse the usage of the service. You must not connect the service using your premium account from more than one device simultaneously. Premium users can't share access to their accounts to other service users. Due to technology limitations we don't guarantee the service will work with all resources and websites correctly. It is your responsibility to test the free service before paying for a premium subscription.
+## Premium account refund policy
+In case you have any troubles with our service, we will be waiting for your claims to solve it. We try to make our service better. But if you are not totally satisfied with our service we cover all new orders by our money back guarantee. You are entitled to a full refund on a new order if all of the following conditions apply:
+- You claim your refund within 7 days of your first payment date, renewals do not qualify.
+- Your account has not already been suspended by us for your breach of our terms of service.
+- You [send a message to us](https://croxyproxy.com/feedback/form) with the reason for your cancelling the service.
+- You have not previously claimed a refund from us under this policy.
+Refund payments may take up to 30 days to appear in your account depending on your bank, card or payment provider.
+## Changes
+We reserve the right to change these terms at any time as determined necessary by the service's administrators.