Privacy Policy

DATED 2026-02-24 · VERSION 20260301_rev01 · COMPARED WITH 20260201_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20260201_rev01 to 20260301_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+v.12 - Updated November 27th, 2025
+v.13 - Updated February 24th, 2026
 ## A. General Note
 This Privacy Policy is aimed at worldwide users of WebPros websites and other online services (collectively the "Offerings"). To ensure a proper and secure handling of personal data handed over to us, WebPros has decided to make the principles of the **EU General Data Protection Regulation (GDPR)** applicable to all its global entities as a common standard in addition to local privacy laws in effect. E.g. for Europe, both, the provisions of the GDPR and the provisions of the **Swiss Data Protection Act (DSG)** and the **UK General Data Protection Regulation** (for WHMCS) apply, whereas in the USA, the applicable privacy regulations per state apply. If your locally applicable data protection law grants you a level of data protection that exceeds that of the GDPR, this stricter level will also apply in the relationship between you and WebPros. However, the level of data protection provided by the GDPR will never be undercut.
 Insofar as the terms of the GDPR are used (e.g. "processing" or "personal data"), these are to be understood as having the same meaning in the sense of the Swiss DSG and/or your local data protection laws, insofar as this is objectively possible.
 **Supplementary in accordance with Swiss data protection law**:
 Subjects resident in Switzerland or as far as the DSG applies, we comply with the requirements of Art. 16 et seq. DSG. Personal data is only transferred abroad if the country in question has an adequate level of data protection (e.g. the EU Member States, Japan, Canada and the USA for certain areas in accordance with the Swiss-U.S. Data Privacy Framework) or appropriate safeguards are in place to protect the data, for example by concluding standard data protection clauses, contractual agreements or other suitable protective measures.
 Unless an adequacy decision or appropriate safeguards are in place, data will only be transferred in exceptional cases, for example if it is necessary to fulfil a contract or if you have given your express consent.
+## C. Joint Data Processing within the WebPros group
+**Supplementary in accordance with data protection laws in the United States:**
+### 1\. Joint Data Processing
+WebPros complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. WebPros has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. WebPros has further certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, these DPF Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, please visit https://www.dataprivacyframework.gov/ and to view our certification.
+As part of our business operations and the use of our website, we work closely within the WebPros group and jointly process certain personal data. The goal is to make our internal processes, IT systems, and administration efficient and secure. This may require us to share data within the WebPros group or process it in systems that we operate jointly.
+With respect to personal data received or transferred pursuant to the DPF program, WebPros US is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
+The following entities belong to the WebPros group of companies:
+Pursuant to the Data Privacy Framework (DPF) program, EU, UK, and Swiss you have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, WebPros will provide you with access to the personal information that is held about you. You may also correct, amend, or delete the personal information held about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Data Privacy Framework (DPF) program, should direct their query to [\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection). If requested to remove data, we will respond within a reasonable timeframe, respecting the given legal boundaries.
+• WebPros International GmbH, Vordergasse 59, 8200 Schaffhausen / Switzerland
+Before sharing your data with third parties other than our agents, or before using it for a purpose other than the one which it was originally collected for or subsequently authorized, WebPros requires your individual and informed consent, which can be obtained via the consent management platform used by WebPros. To request to limit the use and disclosure of your personal information, please submit a written request to [\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection).
+• WebPros Germany GmbH, Hohenzollernring 72, 50672 Cologne / Germany
+In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Each such request is evaluated and assessed by the WebPros Legal Department prior to making a decision about any data release. WebPros will only provide requested data if it is legally obligated to do so.
+• WebPros International L.L.C., 1100 W 23rd St, Houston, TX 77008 / USA
+Our accountability for personal data that we receive in the United States under the Data Privacy Framework (DPF) program and subsequently transfer to a third party is described in the Data Privacy Framework (DPF) program principles. Categories of third parties that could be involved in the transfer or processing of your data can be viewed in section 6 of this Privacy Policy. These might include online advertisers of our company and product services, website visitor analytics provider or sales target intelligence providers. Each third party which is entrusted with personal data is bound by a Data Processing Agreement in accordance with data protection laws in effect. In particular, we remain responsible and liable under the Data Privacy Framework (DPF) program Principles if third-party agents we engage to process personal data on our behalf do so in a manner inconsistent with the principles, unless we prove that we are not responsible for the event giving rise to the damage.
+• WebPros Spain S.L.U., Carrer d'Aragó, 182, Àtic, 08011 Barcelona / Spain
+In compliance with the DPF principles, we commit to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the Data Privacy Framework (DPF) program. European Union, United Kingdom, and Swiss individuals with Data Privacy Framework (DPF) program inquiries or complaints should first contact us by email at [\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection) or via post at:
+• WebPros Bulgaria EOOD, ul. "San Stefano" 22, 1504 Sofia / Bulgaria
+Webpros International, LLC
+W 23rd St
+Suite 153
+Houston TX, 77008
+[\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection)
+• WebPros Japan K.K., G1 Bldg. 7F-1221, 1-3-3 Ginza, Chuo-ku, Tokyo 104-0061 / Japan
+We have further committed to refer unresolved privacy complaints under the Data Privacy Framework (DPF) program Principles to an independent dispute resolution mechanism, Better Business Bureau ("BBB") National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit [https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers](https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers) for more information and to file a complaint. This service is provided free of charge to you.
+• WebPros Netherlands B.V (i.L.)., Schiphol Boulevard 369, Tower F, 7th floor, 1118BJ Schiphol / NL
+If your complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See [https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction](https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction)
+• Canada WebPros International, Ltd., 1055 Dunsmuir Street, Suite 3000, Vancouver, BC V7X 1K8 / Canada
+**Supplementary in accordance with data protection laws in California / USA:**
+• XOVI GmbH, Hohenzollernring 72, 50672 Cologne / Germany
+If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. Pursuant to California Civil Code Section 1798.83, residents of the State of California have the right to request from companies conducting business in California certain information relating to third parties to which the company has disclosed certain categories of Personal Information during the preceding year for the third parties' direct marketing purposes. Alternatively, the law provides that a company may comply, as WebPros does, by disclosing in its Privacy Policy that it provides consumers with a choice (opt-out or opt-in) regarding sharing Personal Information with third parties for those third parties' direct marketing purposes, and information on how to exercise that choice. As stated above in this Privacy Policy, Webpros provides you choice prior to sharing your Personal Information with third parties for their direct marketing purposes. If you do not opt-in or if you choose to opt-out at the time cPanel offers that choice, cPanel does not share your information with that identified third party for its direct marketing purposes.
+• SocialBee Labs Srl., Poet Grigore Alexandrescu Str, No 51, 400560, Cluj-Napoca / Romania
+If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request to the following email address: privacy \[at\] cpanel.net or write to us at the following mailing address:
+• Comet Licensing Ltd., 1/52 Acheron Drive, Upper Riccarton, Christchurch, 8041 / New Zealand
+Webpros International, LLC
+Attention: Privacy
+W 23rd St
+Suite 153
+Houston TX, 77008
+[\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection)
+• WHMCS Ltd., C/O TMF Group, 13th Floor, One Angel Court, London, EC2R 7HJ / United Kingdom
+Please put the statement "Your California Privacy Rights" in the subject field of your e-mail or include it in your letter if you choose to write to us at the designated mailing address. You must also include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labelled or sent properly, and do not have complete information.
+## C. Joint Data Processing within the WebPros group
+### 1\. Joint Data Processing
+As part of our business operations and the use of our website, we work closely within the WebPros group and jointly process certain personal data. The goal is to make our internal processes, IT systems, and administration efficient and secure. This may require us to share data within the WebPros group or process it in systems that we operate jointly.
+The following entities belong to the WebPros group of companies:
+- WebPros International GmbH, Vordergasse 59, 8200 Schaffhausen / Switzerland
+- WebPros Germany GmbH, Hohenzollernring 72, 50672 Cologne / Germany
+- WebPros International L.L.C., 1100 W 23rd St, Houston, TX 77008 / USA
+- WebPros Spain S.L.U., Carrer d'Aragó, 182, Àtic, 08011 Barcelona / Spain
+- WebPros Bulgaria EOOD, ul. "San Stefano" 22, 1504 Sofia / Bulgaria
+- WebPros Japan K.K., G1 Bldg. 7F-1221, 1-3-3 Ginza, Chuo-ku, Tokyo 104-0061 / Japan
+- WebPros Netherlands B.V (i.L.)., Schiphol Boulevard 369, Tower F, 7th floor, 1118BJ Schiphol / NL
+- WebPros (India) Pvt. Ltd., B 205, Bldg-42, B-Wing, Azad Nagar Sangam CHS, Andheri, Mumbai, Mumbai- 400053, Maharashtra / India
+- Canada WebPros International, Ltd., 1055 Dunsmuir Street, Suite 3000, Vancouver, BC V7X 1K8 / Canada
+- XOVI GmbH, Hohenzollernring 72, 50672 Cologne / Germany
+- SocialBee Labs Srl., Poet Grigore Alexandrescu Str, No 51, 400560, Cluj-Napoca / Romania
+- Comet Licensing Ltd., 1/52 Acheron Drive, Upper Riccarton, Christchurch, 8041 / New Zealand
+- WHMCS Ltd., C/O TMF Group, 13th Floor, One Angel Court, London, EC2R 7HJ / United Kingdom
 For data subjects from the EU, this joint data processing is based on our legitimate interest in accordance with **Art. 6 para. 1 lit. f GDPR** in a well-functioning corporate organization and IT infrastructure.
 For persons from **Switzerland**, processing is also based on our overriding interest in accordance with **Art. 31 para. 1 DSG** in order to enable secure and efficient cooperation within the Webpros group.
 To ensure data protection is maintained, we have established binding agreements within the WebPros group that specify which company assumes which tasks and responsibilities. If you have any questions or wish to exercise your rights, the WebPros company you first contacted is usually your point of contact.
 WebPros International GmbH
 Vordergasse 59
 Schaffhausen / Switzerland
+Email: [\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection#99e9ebf0eff8fae0d9cefcfbc9ebf6eab7faf6f4).
+Email: [\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection#addddfc4dbccced4edfac8cffddfc2de83cec2c0).
 ### 3\. Contact details of the data protection officer of WebPros International GmbH
+Email: [\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection#98e8eaf1eef9fbe1d8cffdfac8eaf7ebb6fbf7f5)
+Email: [\[email protected\]](https://www.cpanel.net/cdn-cgi/l/email-protection#4434362d3225273d0413212614362b376a272b29)
 ## D. Data Processing
 The individual data affected by joint data processing, processing purposes, legal bases, recipients and, if applicable, transfers to third countries are listed below:
 ### 1\. Contacting WebPros
 #### 7\. For WebPros companies domiciled in Switzerland: Inspection of the data collection register
 If the data processing is carried out by a WebPros company based in Switzerland, you have the right to inspect the register of data collections at any time. This contains information on which federal bodies and private persons process which kinds of personal data. With the help of the register you can find out who is processing your data and how, and on the basis of this information you can decide which data collection you wish to request information about.
 #### 8\. Exercising your rights as a Data Subject and right to lodge a complaint
+If you have any questions regarding the processing of your personal data, information, rectification, blocking, objection or deletion of data, or if you wish to transfer your data to another enterprise, please contact [\[email protected\].](https://www.cpanel.net/cdn-cgi/l/email-protection#50202239263133291007353200223f237e333f3d)
+If you have any questions regarding the processing of your personal data, information, rectification, blocking, objection or deletion of data, or if you wish to transfer your data to another enterprise, please contact [\[email protected\].](https://www.cpanel.net/cdn-cgi/l/email-protection#7e0e0c17081f1d073e291b1c2e0c110d501d1113)
 You also have the option of complaining to a supervisory authority about your rights as a data subject. In the case of a WebPros company based in Switzerland, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
 This policy is subject to periodic revisions and may be amended by WebPros from time to time if necessary. Please come back periodically and check for updates.