Privacy Policy
ARCHIVED 2020-09-02, DATE APPROXIMATE · VERSION 20200902_rev01 · COMPARED WITH 20200703_rev01
Full text changes — 20200703_rev01 to 20200902_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 5 | 5 | 1. OUR APPROACH TO PRIVACY |
| 6 | 6 | 1. cPanel is committed to providing information to its customers about how cPanel uses certain information. This Privacy Policy describes the ways in which cPanel, L.L.C. (cPanel, we or our) collects, uses, maintains and discloses information collected from our customers (collectively, you or your).through the use of the cPanel Product and visitors to our websites |
| 7 | 7 | 2. Contacting us about privacy related questions and issues: |
| 8 | 8 | 1. [General questions](https://www.surveygizmo.com/s3/5550287/E-mail-Privacy-Request-Form) |
| 9 | 9 | 2. Requests to know the personal information we collect: [click here](https://www.surveygizmo.com/s3/5550287/E-mail-Privacy-Request-Form) |
| 10 | 10 | 3. Requests to delete personal information we have collected: [click here](https://www.surveygizmo.com/s3/5550287/E-mail-Privacy-Request-Form) |
| 11 | 4. To opt out of the sale of information: [click here](https://www.surveygizmo.com/s3/5550287/E-mail-Privacy-Request-Form) | |
| 11 | 4. To opt out of the sale of information: [click here](https://cpanel.net/do-not-sell-my-info) | |
| 12 | 12 | 5. Our toll free number: [844-427-2635](tel:1-844-427-2635) |
| 13 | 13 | 6. If you are using an agent to make a request under our privacy policy: [click here](https://www.surveygizmo.com/s3/5550287/E-mail-Privacy-Request-Form) |
| 14 | 14 | 3. Our Privacy Policy supplements, but does not replace, any other agreements or policies applicable to you including our Terms of Service (TOS), Partner NOC Agreement and Acceptable Use Policy (AUP). You may find these policies useful in learning how we handle information. |
| 15 | 15 | 4. cPanel complies with the EU-US Privacy Shield Framework and the Swiss-EU Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European Union and Switzerland to the United States, respectively (Privacy Shield). cPanel has certified that it adheres to the Privacy Shield principles of notice, choice, accountability for onward transfer, security, data integrity, purpose limitation, access, and recourse, enforcement and liability (Principles). If there is any conflict between this Privacy Policy and the Privacy Shield Principles, the Principles shall govern. To learn more about Privacy Shield, please visit the U.S. Department of Commerce Privacy Shield website: [https://www.privacyshield.gov/](https://www.privacyshield.gov/). For more information regarding our Privacy Shield certification, please see: [https://www.privacyshield.gov/list](https://www.privacyshield.gov/list). |
| 16 | 16 | 2. WHAT OUR PRIVACY POLICY COVERS |
| 17 | 17 | 1. This Privacy Policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you (Personal Information) and information regarding our use of cookies and similar technologies. |
| 102 | 102 | 2. Non-customers may fill out a request form by clicking on this link: [https://go.cpanel.net/privacy-request](https://go.cpanel.net/privacy-request). A non-customer's identity will be verified based on information provided and transmitted to a credit bureau for verification. |
| 103 | 103 | 13. **HOW TO REQUEST THAT WE DELETE PERSONAL INFORMATION** |
| 104 | 104 | 1. Customers should fill out a request by logging in through their manage2 or store account. Customer's identity will be verified based on authenticating through manage2 or your store account. Your request to delete will be confirmed separately. |
| 105 | 105 | 2. Non-customers may fill out a request form by clicking on this link: [https://go.cpanel.net/privacy-request](https://go.cpanel.net/privacy-request) or by calling our toll free number. A non-customer's identity will be verified based on information provided and transmitted to a credit bureau for verification. Your request to delete will be confirmed separately. |
| 106 | 106 | 3. We may retain and continue to use Personal Information as permitted by this Privacy Policy and applicable law, including, for example, as necessary to complete a transaction you have requested or fulfil our contractual obligations to you, and to detect security incidents, fraud, or illegal activity. |
| 107 | 107 | 14. **HOW TO OPT OUT OF THE SALE OF INFORMATION** |
| 108 | 1. Paragraph 3.9 sets out the information that may be considered within the definition of a "sale" under some state statutes. It is important that customers carefully review the form: providing certain Personal Information to third parties may be necessary to pay license fees or to enable third party products to operate. To opt out of the sale of information [click here](https://www.surveygizmo.com/s3/5550287/E-mail-Privacy-Request-Form). | |
| 108 | 1. Paragraph 3.9 sets out the information that may be considered within the definition of a "sale" under some state statutes. It is important that customers carefully review the form: providing certain Personal Information to third parties may be necessary to pay license fees or to enable third party products to operate. To opt out of the sale of information [click here](https://cpanel.net/do-not-sell-my-info). | |
| 109 | 109 | 15. USING AN AGENT TO MAKE A REQUEST UNDER OUR PRIVACY POLICY |
| 110 | 110 | 1. If you seek to have an agent make a request under paragraphs 12, 13, or and 14 above click here: [https://go.cpanel.net/privacy-request](https://go.cpanel.net/privacy-request). Note that customers are prohibited from sharing passwords to Manage2 and all other cPanel operated products and services, and should create a separate account for verified agents to avoid compromising their accounts. |
| 111 | 111 | 16. CHANGES TO THIS POLICY |
| 112 | 112 | |
| 113 | 113 | We may update this Privacy Policy from time to time. If no updates have been made to this Privacy Policy for twelve months, it is automatically reviewed. When we change this Privacy Policy in a material way, we will update the "last modified" date at the end of this Privacy Policy and provide notice to you through our product. Because the individual who accesses the cPanel Product may be different than the person who has authority to license the cPanel Product from us, it is important that the person with licensing authority review this Privacy Policy regularly. Changes to this Privacy Policy are effective when they are posted on this page. |
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