Coursera Terms of Use changes — 20200401_rev01

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If you cancel your paid enrollment for a standalone course, Coursera will offer you a complete refund until 14 days after payment, or until you have earned your Course Certificate, whichever is earlier. If you [pre-enroll and pay for a course](https://learner.coursera.help/hc/articles/209818603), Coursera will offer you a complete refund until 14 days after the course launches or until you have earned your Course Certificate, whichever is earlier. For avoidance doubt, once you have earned a Course Certificate with your payment, you are not eligible for a refund even if it is within 14 days. If you do not earn your Course Certificate within 180 days, your registration will expire and you will need to pay to re-enroll for the course. However, if you're taking a course through your company or organization (e.g. Coursera for Business, Coursera for Governments or Organizations, Coursera for Refugees, or other Coursera Social Good programs ) then you can earn your certificate as long as your company's contract with Coursera is active and your access has not expired in accordance with the terms of that contract. Similarly, refunds and cancellations will also be governed by the terms of that contract between your organization and Coursera.

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If you cancel your one-time, paid enrollment for a Specialization, Coursera will offer you a complete refund until 14 days after payment, or until you earn a Course Certificate for any course in the Specialization, whichever is earlier. If you [pre-enroll and pay for the Specialization](https://learner.coursera.help/hc/articles/209818603), Coursera will offer you a complete refund until 14 days after the first course in the Specialization launches or until you have earned your first Course Certificate for any course in the Specialization, whichever is earlier. If you earned your first Course Certificate for any course in the Specialization within 14 days, you are not eligible for a refund. Unless otherwise indicated as part of the sign-up process, you have one year after you purchase a Specialization to complete the Specialization.

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Notwithstanding the foregoing, shorter refund periods may apply to specific courses and Specializations (e.g., for courses that are part of the UCI Professional Certificate in Applied Project Management, you will only be eligible for a full refund until seven days after your payment date). In these cases, the shorter period will be stated as part of the sign-up process for the course or Specialization.

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## For Guided Projects

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Coursera does not offer refunds for payments made for guided projects. If you do not earn your completion certificate within 180 days after registering for a guided project, your registration will expire and you will need to pay to re-enroll for the guided project in order to complete the guided project and earn your completion certificate. However, if you're taking a course through your company or organization (e.g. Coursera for Business, Coursera for Governments or Organizations, Coursera for Refugees, or other Coursera Social Good programs) then you can earn your certificate as long as your company's contract with Coursera is active and your access has not expired in accordance with the terms of that contract. Similarly, refunds and cancellations will also be governed by the terms of that contract between your organization and Coursera. If you have subscribed through a third party marketplace that restricts Coursera's ability to issue refunds -- e.g., in-app purchases through the Apple App Store, please visit the third party marketplace for information regarding their policies.

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## For Degree and MasterTrack Certificate Programs

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Refund policies for degree and MasterTrack certificate programs are established and administered by the university partner offering the program. Refund policies are communicated to students by Coursera's university partners.

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## For Other Paid Services

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Except as described in this Refund Policy or as explicitly stated as part of the sign-up process for a Service, Coursera has no obligation to provide refunds or vouchers for any other Services.

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## Third Party Marketplaces

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Notwithstanding the foregoing, if you purchase or subscribe for a course or Specialization, or purchase any other paid Service, through a third party marketplace (e.g., in-app purchases through the Apple App Store or purchases made through certain alternative payment services), the refund policy applicable to that third party marketplace will apply, unless otherwise explicitly stated by Coursera. Except as otherwise explicitly stated by Coursera, the third party marketplace will be solely responsible for making refunds under its refund policy, and Coursera will have no refund obligations. Coursera disclaims any responsibility or liability related to any third party marketplace's refund policy or the third party's compliance or noncompliance with such policy.

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Notwithstanding the foregoing, if you purchase or subscribe for a course, Specialization, guided project, or purchase any other paid Service, through a third party marketplace (e.g., in-app purchases through the Apple App Store or purchases made through certain alternative payment services), the refund policy applicable to that third party marketplace will apply, unless otherwise explicitly stated by Coursera. Except as otherwise explicitly stated by Coursera, the third party marketplace will be solely responsible for making refunds under its refund policy, and Coursera will have no refund obligations. Coursera disclaims any responsibility or liability related to any third party marketplace's refund policy or the third party's compliance or noncompliance with such policy.

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## Honor Code

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_Effective as of January 1, 2020_

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All students participating in the class must agree to abide by the following code:

165	165	Coursera also respects the trademark rights of others. Accounts with any other content that misleads others or violates another's trademark may be updated, suspended, disabled, or terminated by Coursera in its sole discretion. If you are concerned that someone may be using your trademark in an infringing way on our Services, please email us at [copyright@coursera.org](mailto:copyright@coursera.org), and we will review your complaint. If we deem appropriate, we may remove the offending content, warn the individual who posted the content, and/or temporarily or permanently suspend or disable the individual's account.
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167	167	## Refund Policy
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169	169	_Effective as of January 1, 2020._
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171		For details on our refund deadlines and policies, please refer to the information below; note that our policies differ for subscription payments vs. one-time course and Specialization purchases, and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to users who are found to be in violation of these terms, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to users who do not receive a passing mark in the Content Offering, or who are otherwise unsatisfied with their final grade.
	171	For details on our refund deadlines and policies, please refer to the information below. Please note that our policies differ between subscription payments and one-time payments made for course, Specialization, and guided project purchases, and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to users who violate these terms, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to users who do not receive a passing mark in the Content Offering, or who are otherwise unsatisfied with their final grade.
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173	173	For more information about our refund process, including instructions for requesting a refund, please visit our [Learner Help Center](https://learner.coursera.help/hc/articles/208280266).
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175	175	## For Month-to-Month Subscriptions
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177	177	Coursera does not offer refunds for payments made on a month-month subscription plan. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends. If you complete a course during the free trial period, Coursera reserves the right to require you to pay for a one-month subscription in order to receive a Course and/or Specialization Certificate.
193	193	If you cancel your paid enrollment for a standalone course, Coursera will offer you a complete refund until 14 days after payment, or until you have earned your Course Certificate, whichever is earlier. If you [pre-enroll and pay for a course](https://learner.coursera.help/hc/articles/209818603), Coursera will offer you a complete refund until 14 days after the course launches or until you have earned your Course Certificate, whichever is earlier. For avoidance doubt, once you have earned a Course Certificate with your payment, you are not eligible for a refund even if it is within 14 days. If you do not earn your Course Certificate within 180 days, your registration will expire and you will need to pay to re-enroll for the course. However, if you're taking a course through your company or organization (e.g. Coursera for Business, Coursera for Governments or Organizations, Coursera for Refugees, or other Coursera Social Good programs ) then you can earn your certificate as long as your company's contract with Coursera is active and your access has not expired in accordance with the terms of that contract. Similarly, refunds and cancellations will also be governed by the terms of that contract between your organization and Coursera.
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195	195	If you cancel your one-time, paid enrollment for a Specialization, Coursera will offer you a complete refund until 14 days after payment, or until you earn a Course Certificate for any course in the Specialization, whichever is earlier. If you [pre-enroll and pay for the Specialization](https://learner.coursera.help/hc/articles/209818603), Coursera will offer you a complete refund until 14 days after the first course in the Specialization launches or until you have earned your first Course Certificate for any course in the Specialization, whichever is earlier. If you earned your first Course Certificate for any course in the Specialization within 14 days, you are not eligible for a refund. Unless otherwise indicated as part of the sign-up process, you have one year after you purchase a Specialization to complete the Specialization.
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197	197	Notwithstanding the foregoing, shorter refund periods may apply to specific courses and Specializations (e.g., for courses that are part of the UCI Professional Certificate in Applied Project Management, you will only be eligible for a full refund until seven days after your payment date). In these cases, the shorter period will be stated as part of the sign-up process for the course or Specialization.
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	199	## For Guided Projects
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	201	Coursera does not offer refunds for payments made for guided projects. If you do not earn your completion certificate within 180 days after registering for a guided project, your registration will expire and you will need to pay to re-enroll for the guided project in order to complete the guided project and earn your completion certificate. However, if you're taking a course through your company or organization (e.g. Coursera for Business, Coursera for Governments or Organizations, Coursera for Refugees, or other Coursera Social Good programs) then you can earn your certificate as long as your company's contract with Coursera is active and your access has not expired in accordance with the terms of that contract. Similarly, refunds and cancellations will also be governed by the terms of that contract between your organization and Coursera. If you have subscribed through a third party marketplace that restricts Coursera's ability to issue refunds -- e.g., in-app purchases through the Apple App Store, please visit the third party marketplace for information regarding their policies.
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199	203	## For Degree and MasterTrack Certificate Programs
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201	205	Refund policies for degree and MasterTrack certificate programs are established and administered by the university partner offering the program. Refund policies are communicated to students by Coursera's university partners.
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203	207	## For Other Paid Services
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205	209	Except as described in this Refund Policy or as explicitly stated as part of the sign-up process for a Service, Coursera has no obligation to provide refunds or vouchers for any other Services.
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207	211	## Third Party Marketplaces
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209		Notwithstanding the foregoing, if you purchase or subscribe for a course or Specialization, or purchase any other paid Service, through a third party marketplace (e.g., in-app purchases through the Apple App Store or purchases made through certain alternative payment services), the refund policy applicable to that third party marketplace will apply, unless otherwise explicitly stated by Coursera. Except as otherwise explicitly stated by Coursera, the third party marketplace will be solely responsible for making refunds under its refund policy, and Coursera will have no refund obligations. Coursera disclaims any responsibility or liability related to any third party marketplace's refund policy or the third party's compliance or noncompliance with such policy.
	213	Notwithstanding the foregoing, if you purchase or subscribe for a course, Specialization, guided project, or purchase any other paid Service, through a third party marketplace (e.g., in-app purchases through the Apple App Store or purchases made through certain alternative payment services), the refund policy applicable to that third party marketplace will apply, unless otherwise explicitly stated by Coursera. Except as otherwise explicitly stated by Coursera, the third party marketplace will be solely responsible for making refunds under its refund policy, and Coursera will have no refund obligations. Coursera disclaims any responsibility or liability related to any third party marketplace's refund policy or the third party's compliance or noncompliance with such policy.
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211	215	## Honor Code
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213	217	_Effective as of January 1, 2020_
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215	219	All students participating in the class must agree to abide by the following code:

Terms of Use

Full text changes — 20200201_rev01 to 20200401_rev01