Terms of Use

DATED 2020-01-01 · VERSION 20200201_rev01 · COMPARED WITH 20200101_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20200101_rev01 to 20200201_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

187187Your Coursera Plus subscription will continue for the subscription period identified at the time of your purchase and then automatically renew unless and until you cancel your subscription or the subscription is suspended or discontinued by Coursera.
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189189If you cancel your subscription after the first 14 days of your subscription period, you will continue to have access until the end of the subscription period and will not be billed for the next billing cycle.
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191191## For One-time Course and Specialization Purchases
192192
193If you cancel your paid enrollment for a standalone course, Coursera will offer you a complete refund until 14 days after payment, or until you have earned your Course Certificate, whichever is earlier. If you [pre-enroll and pay for a course](https://learner.coursera.help/hc/articles/209818603), Coursera will offer you a complete refund until 14 days after the course launches or until you have earned your Course Certificate, whichever is earlier. For avoidance doubt, once you have earned a Course Certificate with your payment, you are not eligible for a refund even if it is within 14 days. If you do not earn your Course Certificate within 180 days, your registration will expire and you will need to pay to re-enroll for the course. However, if you're taking a course through your company or organization (e.g. Coursera for BusinessCoursera for Governments or Organizations, Coursera for Refugees, or other Coursera Social Good programs ) then you can earn your certificate as long as your company's contract with Coursera is active and your access has not expired in accordance with the terms of that contract. Similarly, refunds and cancellations will also be governed by the terms of that contract between your organization and Coursera.
193If you cancel your paid enrollment for a standalone course, Coursera will offer you a complete refund until 14 days after payment, or until you have earned your Course Certificate, whichever is earlier. If you [pre-enroll and pay for a course](https://learner.coursera.help/hc/articles/209818603), Coursera will offer you a complete refund until 14 days after the course launches or until you have earned your Course Certificate, whichever is earlier. For avoidance doubt, once you have earned a Course Certificate with your payment, you are not eligible for a refund even if it is within 14 days. If you do not earn your Course Certificate within 180 days, your registration will expire and you will need to pay to re-enroll for the course. However, if you're taking a course through your company or organization (e.g. Coursera for Business, Coursera for Governments or Organizations, Coursera for Refugees, or other Coursera Social Good programs ) then you can earn your certificate as long as your company's contract with Coursera is active and your access has not expired in accordance with the terms of that contract. Similarly, refunds and cancellations will also be governed by the terms of that contract between your organization and Coursera.
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195195If you cancel your one-time, paid enrollment for a Specialization, Coursera will offer you a complete refund until 14 days after payment, or until you earn a Course Certificate for any course in the Specialization, whichever is earlier. If you [pre-enroll and pay for the Specialization](https://learner.coursera.help/hc/articles/209818603), Coursera will offer you a complete refund until 14 days after the first course in the Specialization launches or until you have earned your first Course Certificate for any course in the Specialization, whichever is earlier. If you earned your first Course Certificate for any course in the Specialization within 14 days, you are not eligible for a refund. Unless otherwise indicated as part of the sign-up process, you have one year after you purchase a Specialization to complete the Specialization.
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197197Notwithstanding the foregoing, shorter refund periods may apply to specific courses and Specializations (e.g., for courses that are part of the UCI Professional Certificate in Applied Project Management, you will only be eligible for a full refund until seven days after your payment date). In these cases, the shorter period will be stated as part of the sign-up process for the course or Specialization.
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199199## For Degree and MasterTrack Certificate Programs