Privacy Notice

20260101_rev01 · COMPARED WITH 20251101_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20251101_rev01 to 20260101_rev01

1_Effective: October 13, 2025._
1_Last updated: January 1, 2026._
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33## Key Information
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5- Coursera, Inc. is the data controller of the Personal Data we collect about you (i.e., the entity that determines the means and purposes of collecting, using, and disclosing the Personal Data (as defined below)), unless you are part of a degree, certain other certificate programs where you are required to enroll with the academic institution, or certain other circumstances as communicated to you, in which case Coursera is the data processor.
6- We collect the Personal Data set out in the "What Personal Data We Collect" section of this Privacy Notice below, including account registration details such as name and email, details of Content Offerings you undertake, survey information (where you provide it), identity verification data, and information about your use of our site and Services.
7- We use your Personal Data for the purposes set out in the "How We Use Personal Data" section of this Privacy Notice below, including providing our site and Services to you, ensuring the security and performance of our site, conducting research relating to Content Offerings, sharing information with our Content Providers and our suppliers, direct marketing, and performing statistical analysis of the use of our site and Services.
5- Coursera, Inc. is the data controller of the Personal Data (as defined below) we process about you, meaning that we determine the means and purposes of collecting, using, storing, disclosing, or otherwise processing your Personal Data. However, if you are participating in a degree program, certain certificate programs where you are required to enroll with the academic institution, or in other circumstances communicated to you, Coursera is the data processor.
6- We collect the Personal Data set out in the "What Personal Data We Collect" section of this Privacy Notice below, including account registration details such as name and email, details of Content Offerings you undertake, survey information (where you provide it), identity verification data, and information about your use of the Site (as defined below) and Services.
7- We use your Personal Data for the purposes set out in the "Legal bases and Purposes for Processing your Personal Data" section of this Privacy Notice below. These purposes include providing the Site and Services to you, maintaining the security and performance of the Site, conducting research relating to Content Offerings, sharing information with our Content Providers and our suppliers, direct marketing, and performing statistical analysis of the use of our Site and Services.
88- You have a number of rights that you can exercise in relation to our use of your Personal Data, as set out in the "Your Rights" section of this Privacy Notice below.
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1010## Purpose and who we are
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12The purpose of this Privacy Notice is to describe how Coursera, Inc., our subsidiaries, and our international branches, ("Coursera," "us," "we," or "our") collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including but not limited to coursera.org and rhyme.com (collectively referred to herein as the "Site"). Please read this Privacy Notice carefully to understand what we do. If you do not understand any aspects of our Privacy Notice, please feel free to contact us at [privacy@coursera.org](mailto:privacy@coursera.org). Your use of our Site is also governed by our [Terms of Use](https://www.coursera.org/about/terms).Terms used but not defined in this Privacy Notice can be found in our Terms of Use. Coursera, Inc. is a Delaware corporation with a principal place of business at 2440 West El Camino Real, Suite 500, Mountain View, CA 94040, USA. If you reside or are located in the European Economic Area ("EEA") Coursera is the data controller of all Personal Data (as defined below) collected via the Site and of certain Personal Data collected from third parties, as set out in this Privacy Notice unless you are part of a degree, certain certificate programs, or certain other circumstances as communicated to you, in which case Coursera is the data processor.
12The purpose of this Privacy Notice is to describe how Coursera, Inc., our subsidiaries, and our international branches, ("**Coursera**," "**us**," "**we**," or "**our**") collects, uses, stores, discloses, and otherwise processes your Personal Data (as defined below), including through our websites, mobile applications (collectively, the "**Site**"), products, and Services.
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14Please read this Privacy Notice carefully to understand what we do. If you do not understand any aspects of our Privacy Notice, please feel free to contact us at [privacy@coursera.org](mailto:privacy@coursera.org). If you need to access this Privacy Notice in an alternative format due to a disability, please contact us at [privacy@coursera.org](mailto:privacy@coursera.org). Your use of our Site is also governed by our [Terms of Use](https://www.coursera.org/about/terms). Terms used but not defined in this Privacy Notice can be found in our Terms of Use.
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16Coursera, Inc. is a Delaware corporation with a principal place of business at 2440 West El Camino Real, Suite 500, Mountain View, CA 94040, USA. If you reside or are located in the European Economic Area ("**EEA**") or United Kingson ("**UK**"), Coursera is the data controller of all Personal Data collected via the Site and of certain Personal Data collected from third parties, as set out in this Privacy Notice, unless you are part of a degree, certain certificate programs, or certain other circumstances as communicated to you, in which case Coursera is the data processor.
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1418## What Information this Privacy Notice Covers
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16This Privacy Notice covers information we collect from you through our Site. Some of our Site's functionality can be used without revealing any Personal Data, but for features or Services related to the Content Offerings, Personal Data is required. In order to access certain features and benefits on our Site, you may need to submit, or we may collect, **"Personal Data"** (i.e., information that can be used to identify you and which may also be referred to as "personally identifiable information" or "personal information"). Personal Data can include information such as your name, email address, IP address, and device identifier, among other things. You are responsible for ensuring the accuracy of the Personal Data you submit to Coursera. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.
20This Privacy Notice applies to the Personal Data that we process in connection with your use of our Site and Services. Some of our Site's functionality can be used without revealing any Personal Data, but for features or Services related to the Content Offerings, Personal Data is required. In order to access certain features and benefits on our Site, you may need to submit, or we may collect, **"Personal Data"** (i.e., information that can be used to identify you and which may also be referred to as "**personally identifiable information**" or "**personal information**"). Personal Data can include information such as your name, email address, IP address, and device identifier, among other things. You are responsible for ensuring the accuracy of the Personal Data you submit to Coursera. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.
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18## Legal Bases for Collecting and Using Personal Data
22## What Personal Data We Collect
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20We consider that the legal bases for using your Personal Data as set out in this Privacy Notice are as follows:
24We may collect and process your Personal Data:
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22- to perform our obligations under any contract with you (for example, to comply with the Terms of Use of our Site which you accept by browsing our website and/or to comply with our contract to provide Services to you, your academic institution, your employer, or other organization that may be providing you with access to our Services);
23- to comply with our legal obligations;
24- for our legitimate interests or the legitimate interests of others. Our legitimate interests are to:
25 - run, grow and develop our business;
26 - operate our Site and provide our Services;
27 - select appropriately skilled and qualified suppliers;
28 - build relationships with partners and academic institutions;
29 - carry out research and statistical analysis;
30 - carry out marketing and business development; and
31 - for internal administrative and auditing purposes.
32- where you have given consent, for example, to send you certain communications or where you submit certain information to us, or where required to rely upon consent by local law.
26- directly from you (e.g., when you provide us with account information or you communicate with us),
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34Which legal basis applies to a specific activity will depend on the type of personal information used and the context in which it is being used.
28- from the device(s) you use to access and use the Site (e.g., to track your use of the Site through cookies and similar technologies), and
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36If we rely on our (or another party's) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other party's) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information.
30- from third parties (e.g., when you complete third party surveys or interact with third party and/or partner sites).
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38We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time as described below).
32For us to provide you with our Products or Services, you may be required to provide Personal Data directly to third parties. Please see the section entitled "Personal Data third parties collect from you directly" for more information.
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40If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by visiting your profile page and clicking the box to remove consent and we will stop doing so. If you withdraw your consent, this may impact the ability for us to provide some of our Services to you.
34**Personal Data we collect directly from you**
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42## What Personal Data We Collect
36We may collect your Personal Data directly from you, including the following:
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44We gather the following types of information about users through the Site:
38- **Identity and Contact Data**: such as your name, date of birth, mailing address, email address, and phone number.
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461. **Information relating to your use of our Site.** When users come to our Site, we may track, collect, and aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked. We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system, and browser software used by each user of the Site. We may be able to determine from an IP address a user's Internet Service Provider and the geographic location of their point of connectivity. Location data may be used to route your traffic to the nearest regional server to reduce latency and improve your experience. We may also use cookies, web beacons, and other similar technologies when you visit our Site. For more information on our use of cookies and web beacons, please refer to our [Cookies Policy](https://www.coursera.org/about/cookies). We also use session-replay technologies, such as those provided by FullStory, who employs software code to record users' interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits, network requests and responses, console logs, JavaScript exceptions, and browser performance metrics. These replays help us diagnose usability problems and identify areas for improvement. You can learn more about FullStory at [https://www.fullstory.com/legal/privacy-policy](https://www.fullstory.com/legal/privacy-policy) and you can opt-out of session recording by FullStory at [https://www.fullstory.com/optout/](https://www.fullstory.com/optout/).
40- **Account Registration Data**: if you register for an account on the Site, you may be required to provide us with certain Personal Data including name, email address, username and password. You may also voluntarily provide us with additional Personal Data including when you update or change information for your account.
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482. **Personal Data provided directly by you or via third parties.** We collect Personal Data that you provide to us when you register for an account, update or change information for your account, purchase products or Services, complete a survey, sign-up for email updates, participate in our public forums, send us email messages, and/or participate in Content Offerings or other Services on our Site. We may use the Personal Data that you provide to respond to your questions, provide you the specific Content Offering and/or Services you select, send you updates about Content Offerings or other Coursera events, and send you email messages about Site maintenance or updates.
42- **Communications with Coursera**. We may receive and record Personal Data when you send us an email message or otherwise contact us, including through the use of an in-platform messaging/chat feature.
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50- Account Registration. If you register for an account on our Site, you may be required to provide us with certain Personal Data such as your name and email address. You may also voluntarily provide us with additional Personal Data.
44- **Product or Service Purchase Information**: Information about what Products or Services you have purchased. For more information on payment processing, please see the section on "Personal Data third parties collect from you directly".
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52- Updates. Coursera may offer you the ability to receive updates either via email or by posting on portions of the Site only accessible to registered users. In order to subscribe to these Services, you may be required to provide us with Personal Data such as your name and email address.
53- Forums. Coursera may offer public forums from time to time (the "Forums") where you can share comments and thoughts. In order to participate in the Forums, you may be required to register with us and/or provide us with Personal Data such as your name and email address. Please keep in mind that information you post or make available in Forums will be publicly available. You should not include any Personal Data or other information of a personal or sensitive nature, whether relating to you or another person, in a Forum post. Please also reference our Terms of Use and our [Code of Conduct](https://learner.coursera.help/hc/en-us/articles/208280036-Coursera-Code-of-Conduct) for additional information about proper use of our Forums.
54- Participation in Content Offerings. Coursera offers users the opportunity to participate in Content Offerings on or through the Site. If you desire to participate in a Content Offering, you will be asked to provide us with certain information necessary to conduct such a Content Offering. This information may include, among other things, your name and email address.
46- **Information about your interests, preferences and affiliations** insofar as they relate to the Product and/or Services that we provide (e.g., when you sign-up for email or account updates).
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56If you participate in a Content Offering, we may collect certain user-generated content, such as assignments you submit, peer-graded assignments, and peer grading feedback. We also collect course data, such as responses to in-video quizzes, standalone quizzes, exams, and surveys. You should not include any Personal Data or other information of a personal or sensitive nature, whether relating to you or another person, on assignments, exams, or surveys, except for information required to participate in or submit such assignments, exams, or surveys.
48- The **Content of your Communications** such as information provided voluntarily in surveys you complete, or in other exchanges with us, including via email or through the use of an in-platform messaging/chat feature.
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58- Identity Verification. Coursera may offer you the ability to verify your identity for select Services. In order to enroll for these Services, you may be required to provide us or our third-party identity verification vendor with Personal Data such as your name, address, date of birth, a headshot taken using a webcam, and a photo identification document. Coursera's third-party identity verification vendor may use this Personal Data to generate biometric facial data, which is destroyed upon successful completion of verification and in no event after 2 years. Additionally, if you apply for financial aid in connection with these Services, you may be required to provide information regarding your income.
59- Communications with Coursera. We may receive and record Personal Data when you send us an email message or otherwise contact us, including through the use of an in-platform messaging/chat feature.
60- Third Party Sites. We may receive Personal Data when you access or log-in to a third party site, e.g., Facebook, from our Sites. This may include the text and/or images of your Personal Data available from the third party site.
61- Surveys. We may receive Personal Data when you provide information in response to a survey operated by us or a Content Provider.
62- Partner sites. Partner sites providing Content Offering-related tools and services to Coursera users may collect nonfinancial individual-level user data regarding the individual's use of that partner site while the partner sites provide those services to Coursera. The partner sites may share that data with Coursera for the purpose of improving our Services, the partner site's services, and the individual's education experience. This data includes information such as the amount of time spent on the partner site and pages viewed.
63- Third Party Payment Processing. Coursera provides you with the ability to pay for Content Offerings and other Services using a credit card or other methods through a third party payment processing service provider. Please note that our service provider - not Coursera - collects and processes your financial information. Our third party payment processing service providers include Stripe, Braintree, GPay, ApplePay, PayPal, and CashApp. Each of these payment processors may use your financial information in accordance with their privacy policy, which is linked below. _Stripe - [https://stripe.com/privacy](https://stripe.com/privacy)_ Braintree - [https://www.braintreepayments.com/legal/braintree-privacy-policy](https://www.braintreepayments.com/legal/braintree-privacy-policy) _GPay - [https://payments.google.com/legaldocument?family=0.privacynotice&hl=en-GB](https://payments.google.com/legaldocument)_ ApplePay - [https://www.apple.com/legal/privacy/data/en/apple-pay/](https://www.apple.com/legal/privacy/data/en/apple-pay/) _PayPal - [https://www.paypal.com/us/webapps/mpp/ua/privacy-full](https://www.paypal.com/us/webapps/mpp/ua/privacy-full)_ CashApp - [https://cash.app/legal/us/en-us/privacy](https://cash.app/legal/us/en-us/privacy)
50- **Education, Career and Skills Information** including information about your education, career, skills, interests, goals, and plans, as well as your professional and educational experience and qualifications.
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65## How We Use Personal Data
52- **Demographic Information** such as country of residence, gender, and age.
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67Coursera collects and uses Personal Data for the purposes described in this section. Coursera may share such Personal Data for these purposes with third parties, such as service providers, university and industry partners, and other commercial partners.
54- **Other Personal Data you provide**: e.g., information you voluntarily provide to us when you participate in our public forums ("**Forums**"), and/or participate in Content Offerings or other Services on the Site.
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69- Providing the Site and our Services. We use Personal Data which you provide to us in order to allow you to access and use the Site and in order to provide any information, products, or Services that you request from us.
56 _In relation to the Forums, please note that you should not include any information of a personal or sensitive nature, whether relating to you or another person, in a Forum post. We may publish any information you post including via extensions of our platform that use third-party services, like mobile applications. Please also reference our Terms of Use and our Code of Conduct for additional information about proper use of our Forums._
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71- Technical support and security. We may use Personal Data to provide technical support to you, where required, and to ensure the security of our Services and the Site.
58 _If you participate in a Content Offering, we may collect certain user-generated content, such as assignments you submit, peer-graded assignments, and peer grading feedback. We also collect course data, such as responses to in-video quizzes, standalone quizzes, exams, and surveys. You should not include any information of a personal or sensitive nature, whether relating to you or another person, on assignments, exams, or surveys, except for information required to participate in or submit such assignments, exams, or surveys._
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73- Updates. We use Personal Data collected when you sign-up for our various email or update services to send you the messages in connection with the Site or Content Offerings. We may also archive this information and/or use it for future communications with you, where we are legally entitled to do so.
60**Personal Data we collect from your device(s) as your use the Site**
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75- Analyzing and improving the Site and Services. We use Personal Data, and share such Personal Data with third-party service providers, relating to your use of the Site and Services to record and analyze how learners interact with the Site, its features and content, and our Services. This analysis may involve using techniques such as machine learning, or AI tools. We use this information to better understand demand for Coursera's and Partners' offerings, inform Coursera Site and product developments, and build higher quality, more useful Services.
62When you visit the Site, we may track, collect, and aggregate information from your device(s) indicating, among other things, which pages of the Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked on. We also collect information from the URLs from which you linked to the Site.
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77- Forums. You should not post any personally identifiable information or other information of a personal or sensitive nature, whether relating to you or another person, within a Forum post. If you choose to post personally identifiable information, such personally identifiable information may be collected during your use of the Forums. We may publish this information via extensions of our platform that use third-party services, like mobile applications. We reserve the right to reuse Forum posts that contain personally identifiable information in future versions of the Content Offerings, and to enhance future Content Offerings. We may archive this information and/or use it for future communications with you and/or your designee(s), and/or provide it to the Content Provider, business partners, or the instructor(s) associated with the courses you have taken. We may also use or publish posts submitted on the Forums without using personally identifiable information.
64Collecting such information may involve logging the **IP address**, **operating system**, and **browser software** used by each user of the Site. We may be able to determine from an IP address a **user's Internet Service Provider** and the geographic location of their point of connectivity. **Location data** may be used to route your traffic to the nearest regional server to reduce latency and improve your experience.
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79- Participation in Content Offerings. We use the Personal Data that we collect from you when you participate in a Content Offering through the Site for processing purposes, including but not limited to tracking attendance, progress, and completion of the Content Offerings. We may also share your Personal Data and your performance in a given Content Offering with the instructor or instructors who taught it, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification, or operation of the Content Offering, and with the Content Provider(s) with which they are affiliated. We may also use the information generated when taking a Content Offering or using the Services for predictive analysis of your performance in the Content Offerings. Also, we may archive this information and/or use it for future communications with you, where we are legally entitled to do so.
66We may also use cookies, web beacons, and other similar technologies when you visit our Site. For more information on our use of cookies and web beacons, please refer to our [Cookies Policy](https://www.coursera.org/about/cookies).
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81- Use of Interactive/Personalized Site Features. We use Personal Data and share such Personal Data with third-party service providers to facilitate and personalize your interaction with Site features such as chatbots, automated translation and grading functionality, tailored recommendations, and learner engagement features. These may utilize machine learning and/or AI tools. Where required or otherwise appropriate, you will be provided with additional information, in advance, about processing of your Personal Data via these features, including the existence of any automated decision-making where relevant (along with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing).
82- Identity Verification. For Services that require identity verification, we may use the Personal Data that we collect for verifying your identity, and for authenticating that submissions made on the Site were made by you. This service may be provided through a third-party identity verification vendor. Your photo identification document will be deleted after successful verification of your profile information.
68We also use session-replay technologies, such as those provided by Amplitude, who employs software code to record users' interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits, network requests and responses, console logs, JavaScript exceptions, and browser performance metrics. These replays help us diagnose usability problems and identify areas for improvement. You can opt-out of session recording by adjusting your cookies settings in the ["Cookies Preference Center"](https://www.coursera.org/about/cookies-manage).
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84- Communications with or from Coursera. When you send us an email message, use in-platform messaging/chat features (which may utilize technology provided by third party service providers contracted by Coursera) or otherwise contact us, we and our third-party service providers may record and use the information provided by you to respond to your communication and/or for other purposes described in this Privacy Notice or in other privacy information provided to you during your interaction with our communication systems. We and our third-party service providers may also archive this information and/or use it for future communications with you where we are legally entitled to do so. Where we send you emails, we may track the way that you interact with these emails (such as when you open an email or click on a link inside an email). We use this information for the purposes of optimizing and better tailoring our communications to you.
70**Personal Data we collect from third parties**
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86- Communications with Coursera Business Partners. We may share your Personal Data with Content Providers and other business partners of Coursera so that Content Providers and other business partners may share information about their products and services that may be of interest to you where they are legally entitled to do so.
72We may obtain your Personal Data from third parties, including the following:
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88- Research. We may share general course data (including quiz or assignment submissions, grades, and forum discussions), information about your activity on our Site, and demographic data from surveys operated by us with our Content Providers and other business partners so that our Content Providers and other business partners may use the data for research related to online education.
74- **Text and/or Images on third party sites**: We may receive Personal Data when you access or log-in to a third party site, e.g., Facebook, from the Sites. This may include the text and/or images of your Personal Data available from the third party site.
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90- Marketing and Advertising. We use Personal Data to send marketing and serve advertising, to inform our marketing and advertising strategies and content, to understand more about our audiences and to personalize our marketing and advertising, so that they are more relevant to particular audiences. We may share Personal Data with the providers of third party tools and services for some of these activities, in particular for online advertising purposes, including targeted advertising and custom audience activities, (for example, we use advertising services from Meta, amongst others). Further information is available in our [Cookies Policy](https://www.coursera.org/about/cookies).
76- **Survey data**: We may receive Personal Data when you provide information in response to a survey operated by a Content Provider.
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92- Disclosure to Coursera Contractors. We use various third party service providers, vendors, and contractors (collectively, "Contractors") to support Coursera's activities, including the purposes listed in this section of the Privacy Notice. Our Contractors will have access to Personal Data to the extent necessary for provision of their services to Coursera. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Content Offerings, or related to Coursera's other business activities. Access to your Personal Data by these Contractors is limited to the information reasonably necessary for the Contractor to perform its limited function for us.
78- **Data relating to your use of partner sites**: This may include information such as the **amount of time spent on the partner site and pages viewed**. Partner sites providing Content Offering-related tools and services to Coursera users may collect non-financial individual-level user data regarding the individual's use of that partner site while the partner sites provide those services to Coursera. The partner sites may share that data with Coursera for the purpose of improving our Services, the partner site's services, and the individual's education experience.
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94- Government Authorities: Coursera may share your Personal Data with various government authorities (such as regulatory bodies, law enforcement activities, and national security organizations) in response to lawful subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
80- **Account registration / invitation data**: When an organization invites you to join the Coursera platform through its Enterprise program, Coursera may receive Personal Data about you that the organization provides as part of the invitation / sign-up process.
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96- Legal Rights and Actions: Coursera may share your Personal Data with government authorities, external advisors and other relevant or affected third parties when we believe it is appropriate: to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Coursera, the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements.
82**Personal Data third parties collect directly from you**
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98- Disclosure to Acquirers. Coursera may disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera to which your Personal Data relates.
84Our third party partners may collect your Personal Data directly from you in relation to our Products and Services, including the following:
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100- Devices. If we receive any Personal Data related to the extent to which you use designated e-Readers or other devices to access Coursera materials, we may archive it, and use it for research, business, or other purposes.
86- **Identity Verification**. Coursera may offer you the ability to verify your identity for select Services. In order to enroll for these Services, you may be required to provide us or our third-party identity verification vendor with Personal Data such as your **name**, **address**, **date of birth**, a **headshot** taken using a webcam or device camera, and a **photo identification document**. Coursera's third-party identity verification vendor may use this Personal Data to generate biometric facial data, which is destroyed upon successful completion of verification and in no event after 2 years. Additionally, if you apply for financial aid in connection with these Services, you may be required to provide information regarding your **income**.
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88- **Third Party Payment Processing**. Coursera provides you with the ability to pay for Content Offerings and other Services using a credit card or other methods through a third party payment processing service provider. Please note that our service provider - not Coursera - collects and processes your financial information. Our third party payment processing service providers include [Stripe](https://www.stripe.com/privacy), [Braintree](https://www.braintreepayments.com/legal/braintree-privacy-policy), [GPay](https://payments.google.com/legaldocument), [ApplePay](https://www.apple.com/legal/privacy/data/en/apple-pay/), [PayPal](https://www.paypal.com/us/webapps/mpp/ua/privacy-full), [CashApp](https://cash.app/legal/us/en-us/privacy), [Klarna](https://www.klarna.com/us/privacy/), [RazorPay](https://razorpay.com/us/privacy-policy/), and [dLocal](https://www.dlocal.com/legal/privacy-hub/). Each of these payment processors may use your financial information in accordance with their privacy policy, which is linked above.
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90## Legal bases and Purposes for Processing your Personal Data
91
92We set out in this section each of the legal bases under applicable law (including the EU and UK GDPR) that we rely on, why and how we use your data, and the categories of Personal Data we process
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94| Category of Personal data | Purpose of processing | Legal basis |
95| --- | --- | --- |
96| Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Content of your Communications ; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Survey data; Third Party Payment Processing Data | To allow you to access and use the Site and in order to provide any information, products, or Services that you request from us. | To comply with our contract to provide Services to you, your academic institution, your employer, or other organization that may be providing you with access to our Services |
97| Identity and Contact Data; Account Registration Data; Content of your Communications; Personal Data we collect from your device(s) | To provide technical support to you, where required, and to ensure the security of our Services and the Site. | For our legitimate interests to operate our Site and provide our Services as securely as possible |
98| Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information | When you sign-up for updates, to send you messages in connection with the Site or Content Offerings. | With your consent |
99| Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites | To record and analyze how learners interact with the Site, its features and content, and our Services to build higher quality, more useful Products and/or Services. | For our legitimate interests to run, grow and develop our business |
100| Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information; Text and/or Images on third party sites; Data relating to your use of partner sites | To allow you to access and use the Forums. | To comply with our contract to provide the Forum Services to you, your academic institution, your employer, or other organization that may be providing you with access to Forum Services |
101| Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information | When you participate in a Content Offering through the Site including for tracking attendance, progress, and completion of the Content Offerings. | For our legitimate interests to provide an effective means to track participation in Content Offerings |
102| Identity and Contact Data; Account Registration Data; Demographic Information; Personal Data we collect from your device(s) | To facilitate and personalize your interaction with Site features such as chatbots, automated translation and grading functionality, tailored recommendations, and learner engagement features. | For our legitimate interests to run, grow and develop our business including by providing you with a personalized Service |
103| Identity and Contact Data; Identity Verification Data | For Services that require identity verification, to verify your identity, and for authenticating that submissions made on the Site were made by you. | With your consent. In the case of biometric data that makes up part of the Identity Verification Data: with your explicit consent or another condition permitted under applicable law |
104| Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information | To manage communications with or from Coursera including to archive information and/or use it for future communications with you where we are legally entitled to do so. | For our legitimate interests to run, grow and develop our business including by communicating effectively with you |
105| Identity and Contact Data; Account Registration Data; Information about your interests, preferences and affiliations; Content of your Communications; Demographic Information; Personal Data we collect from your device(s) | Where we send you emails, to track the way that you interact with these emails, to optimize and tailor our communications to you. | With your consent |
106| Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Content of your Communications; Education, Career and Skills Information; Demographic Information | To share information with our Content Providers and other business partners so they can inform you about their products and services that may be of interest to you where they are legally entitled to do so. | With your consent |
107| Identity and Contact Data; Content of your Communications; Education, Career and Skills Information; Demographic Information; Survey data | For research related to online education. | For our legitimate interests to run, grow and develop our business including by supporting our Partners carrying out research related to online education |
108| Identity and Contact Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Data relating to your use of partner sites | To send marketing and serve advertising, to inform our marketing and advertising strategies and content, to understand more about our audiences and to personalize our marketing and advertising. | With your consent |
109| Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites | To share your Personal Data with government authorities in response to lawful subpoenas, court orders, or other legal processes. | To comply with our legal obligations |
110| Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites | To share your Personal Data with government authorities, external advisors and other relevant or affected third parties when we believe it is appropriate; to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Coursera, the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements. | To comply with our legal obligations |
111| Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Survey data | To disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera. | For our legitimate interests to engage in a sale, merger, or reorganization process |
112
113## How we use AI
114
115We use a number of AI Product Features ("**Features**") for the purposes set out above. We have grouped the Features into the following categories which -
116
1171. **Support teaching and course generation**: Features like Course Builder, Program Builder and Smart Ingestion take data from teacher content and produce Coursera-aligned course drafts that students can engage with.
118
1192. **Support learning**: these Features support learning e.g., by dubbing content into a student's native language (like AI Dubbing does) or by helping students with self-study (e.g., by creating AI generated Flashcards) or by providing feedback (such as with Coach, Coach Dialogue, Tools Based Practice Generation, and Roleplay).
120
1213. **Enable assessment and review**: these Features allow for peer review, grade assessment, and written feedback provision (such as AI Enabled Peer Review, AI Open Ended Questions, and AI Integrity Check). Certain Features also generate assessments (Assessment Generator) or pick up signs of potential exam misconduct (Course Proctoring).
122
1234. **Drive chatbots and general analysis tools**: We have developed several chatbots (such as Cora) and analysis tools that assist both learners and Coursera's own internal staff, including for customer services.
124
125**Your Rights and Safeguards in relation to automated decision-making**
126
127You have the right not to be subject to a decision based solely on automated processing which produces legal effects or similarly significant effects on you.
128
129Certain Features such as AI Enabled Peer Review may affect the grade you receive on an assessment. In such circumstances, you are able to elect to have a human grader instead. You can also request human review of your grade. You may also have the right to appeal your grade.
130
131If you would like to talk to us about a Feature and how it works, or obtain further explanation of the logic involved with the Feature, please contact us using the details below.
132
102133## External Links
103134
104For your convenience we may provide links to sites operated by organizations other than Coursera ("Third Party Sites") that we believe may be of interest to you. We do not disclose your Personal Data to these Third Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personal Data.
135For your convenience we may provide links to sites operated by organizations other than Coursera ("**Third Party Sites**") that we believe may be of interest to you. We do not disclose your Personal Data to these Third Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personal Data.
105136
106137## Retention of Personal Data
107138
108We keep your Personal Data for no longer than necessary for the purposes for which the Personal Data is collected and processed. The length of time we retain Personal Data for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.
139We keep your Personal Data for no longer than necessary for the purposes for which the Personal Data is collected and processed, to comply with our legal and regulatory obligations, to exercise our legal rights, and to protect ourselves from legal claims. The length of time we retain Personal Data for depends on the purposes for which we collect and use it, the nature of your interaction with us, or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.
109140
110Biometric information is not retained beyond successful completion of identity verification, and in no event more than 2 years.
141Biometric information is not retained beyond successful completion of identity verification, and in no event more than 2 years or in accordance with applicable law.
111142
112143## Confidentiality & Security of Personal Data
113144
114145We will use industry standard physical, technical, and administrative security measures to keep your Personal Data confidential and secure, and will not share it with third parties, except as otherwise provided in this Privacy Notice, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment, we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mail communications are typically not encrypted and should not be considered secure.
115146
116147## Your Rights
117148
118You have certain rights in relation to your Personal Data. You can access your Personal Data and confirm that it remains correct and up-to-date, choose whether or not you wish to receive material from us or some of our partners, and request that we delete or provide you with a copy of your Personal Data by logging into the Site, selecting 'Settings' from the dropdown in the top right, and scrolling down to find the appropriate option. The ability to delete an account may be disabled for some users, particularly those who are enrolled in for-credit offerings such as degrees, certificate programs, and other similar offerings.
149Depending on where you are located, you have certain rights in relation to your Personal Data. You can access your Personal Data and confirm that it remains correct and up-to-date, choose whether or not you wish to receive material from us or some of our partners, and request that we delete or provide you with a copy of your Personal Data by logging into the Site, selecting 'Settings' from the dropdown in the top right, and scrolling down to find the appropriate option. The ability to delete an account may be disabled for some users, particularly those who are enrolled in for-credit offerings such as degrees, certificate programs, and other similar offerings.
119150
120If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via [privacy@coursera.org](mailto:privacy@coursera.org). If you reside or are located in the EEA, United Kingdom, Switzerland, or other region that offers similar protections, you have the right to request that we:
151If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via [privacy@coursera.org](mailto:privacy@coursera.org). If you reside or are located in the EEA, UK, Switzerland, or other region that offers similar protections, you have the right to request that we:
121152
122153- provide access to any Personal Data we hold about you;
123- prevent the processing of your Personal Data for direct-marketing purposes;
154- cease the processing of your Personal Data for direct-marketing purposes;
124155- update any Personal Data which is out of date or incorrect;
125156- delete any Personal Data which we are holding about you;
126157- restrict the way that we process your Personal Data;
127158- provide your Personal Data to a third party provider of services; or
128159- provide you with a copy of any Personal Data which we hold about you.
129160
161For more information in relation to your rights with respect to automated decision-making please refer to the "How we use AI" section above.
162
130163We try to answer every request promptly where possible, and provide our response within the time period stated by applicable law. Keep in mind, however, that when deleting your Personal Data there may be residual information that will remain within our databases, access logs, and other records, which may or may not contain your Personal Data. Please also note that certain Personal Data may be exempt from such requests in certain circumstances, which may include if we need to retain your Personal Data to comply with a legal obligation. When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.
131164
132165Further information for residents of U.S. States which have enacted state privacy laws is available in our [U.S. State Privacy Laws Notice](https://www.coursera.org/about/privacy/ccpa).
133166
134167## Questions, Suggestions, and Complaints
135168
136If you have any privacy-related questions, suggestions, unresolved problems, or complaints, you may contact us via [privacy@coursera.org](mailto:privacy@coursera.org).
169If you have any privacy or AI-related questions, suggestions, unresolved problems, or complaints (including about a breach of the Australian Privacy Principles), you may contact us via [privacy@coursera.org](mailto:privacy@coursera.org).
137170
138If you reside or are located in the EEA, United Kingdom, Switzerland, or other region that offers similar protections, you may also make a complaint to our supervisory body for data protection matters (namely the UK Information Commissioner's Office or Dutch Autoriteit Persoonsgegevens) or seek a remedy through local courts if you believe that your rights have been breached.
171If you reside or are located in the EEA, UK, Switzerland, or other region that offers similar protections, you may also make a complaint to your local supervisory body for data protection matters (our supervisory body for our UK entity below is the UK Information Commissioner's Office and our EU Representative is the Dutch Autoriteit Persoonsgegevens) or seek a remedy through local courts if you believe that your rights have been breached.
139172
140Coursera BV serves as the EU Representative for Coursera, Inc. To contact Coursera BV, please use the following contact info:
173**Coursera BV serves as the EU Representative for Coursera, Inc. To contact Coursera BV, please use the following contact info**:
141174
142175```
143176Post: Coursera Europe B.V.
144177 Attn: Privacy Request
145178 Schiphol Boulevard 195, 1118BG Schiphol
146179
147180Email: eu-representative@coursera.org
148181```
149182
150Coursera UK Limited serves as the UK Representative for Coursera, Inc. To contact Coursera UK Limited, please use the following contact info:
183**Coursera UK Limited serves as the UK Representative for Coursera, Inc. To contact Coursera UK Limited, please use the following contact info**:
151184
152185```
153186Post: Coursera UK Limited
154187 Attn: Privacy Request
155188 6th Floor One London Wall, London, UK, EC2Y 5EB
156189
158191```
159192
160193## U.S. State Privacy Laws
161194
162195For information about how we process personal information relating to residents of U.S. states that have enacted state privacy laws and the legal rights that such residents have, please review our [U.S. State Privacy Laws Notice here](https://www.coursera.org/about/privacy/ccpa).
163196
164## International Privacy Practices
197## International Data Transfer
165198
166Our Site is primarily operated and managed on servers located and operated within the United States. In order to provide our products and Services to you, you may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, your Personal Data may be transferred outside of the country in which you reside or are located, including to countries that may not provide the same level of protection for your Personal Data. We are committed to protecting Personal Data when it is transferred. If you reside or are located within the EEA, United Kingdom, Switzerland (or other region that offers similar protections) and such data transfers occur, we take appropriate steps to ensure an equivalent level of protection for your Personal Data. We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework when transferring data from the EEA, UK or Switzerland to the United States. Please see our Data Privacy Framework Notice, below, for further information.
199Our Site is primarily operated and managed on servers located and operated within the United States. In order to provide our products and Services to you, we may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, your Personal Data may be transferred outside of the country in which you reside or are located, including to countries that may not provide the same level of protection for your Personal Data. We are committed to protecting Personal Data when it is transferred. If you reside or are located within the EEA, UK, Switzerland (or other region that offers similar protections) and such data transfers occur, we take appropriate steps to ensure an equivalent level of protection for your Personal Data. We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework when transferring data from the EEA, UK or Switzerland to the United States. Please see our Data Privacy Framework Notice, below, for further information. Where we cannot transfer Personal Data on the basis of the Data Privacy Framework, we rely on another approved transfer mechanism including the Standard Contractual Clauses and the UK Addendum (as applicable). If you want to obtain a copy of the transfer mechanism we use, please contact us using the details below.
167200
168201## Changing Our Privacy Notice
169202
170Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Notice by posting a notice on our Site's homepage for a reasonable period of time following such update or by sending an email to the email address associated with your user account, and by changing the effective date (located at the top and bottom of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Notice.
203Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Notice by posting a notice on our Site's homepage for a reasonable period of time following such update or by sending an email to the email address associated with your user account, and by changing the effective date (located at the top of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Notice.
171204
172205## No Information from Children Under 13
173206
174Coursera strongly believes in protecting the privacy of children. Any use or access by anyone under the age of 13 is prohibited, and certain regions and Content Offerings may have additional requirements and/or restrictions. In line with this belief, we do not knowingly collect or maintain Personal Data on our Site from persons under 13 years of age, and no part of our Site is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site at any time or in any manner. We will take appropriate steps to delete any Personal Data of persons less than 13 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personal Data.
207Coursera strongly believes in protecting the privacy of children. Any use or access by anyone under the age of 13 is prohibited, and certain regions and Content Offerings may have additional requirements and/or restrictions. In line with this belief, we do not knowingly collect or process Personal Data through the Site or Services from persons under 13 years of age, and no part of the Site or Services is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site or Services at any time or in any manner. We will take appropriate steps to delete any Personal Data of persons less than 13 years of age that has been processed through the Site or Services without verified parental consent upon learning of the existence of such Personal Data.
175208
176209## Live2Coursera Privacy Notice
177210
178211This section explains how Coursera collects and uses the Personal Data of those who use our Live2Coursera Services, and supplements but does not replace our [Privacy Notice](https://www.coursera.org/about/privacy), which governs how we handle the Personal Data of all Coursera users. The Terms of Use for Live2Coursera can be found [here](https://www.coursera.org/about/live2coursera-terms). Any defined terms used in this section and not otherwise defined in the Privacy Notice are found in the Live2Coursera Terms of Use.
179212
180213Live2Coursera enables instructors to record, share, and upload lectures, including those recorded using Third Party Offerings, to Coursera for their students to view on the students' mobile devices or computers. **In addition to the activities outlined elsewhere in our Privacy Notice, Live2Coursera users are directed to review the following**:
184217- Coursera may also share certain information about your use of Live2Coursera Services back with any associated Third Party Offering. Please note that when you interact with any Third Party Offering, such Third Party Offering may independently collect information about you and solicit information from you. We have no control over, do not review, and are not responsible for a Third Party Offering's privacy practices. We recommend that you review any and all Third Party Offering's privacy notice for more information.
185218
186219If you have any questions about how we handle your information, please contact us at privacy@coursera.org.
187220
188221## Data Privacy Framework (DPF) Notice
189222
190_Effective as of January 1, 2025._
223_Last updated: January 1, 2026._
191224
192225## Introduction.
193226
194227Coursera, Inc. (referred to as "we," "us," or "our"), believes in protecting your privacy. This DPF Notice contains supplementary information relating to Personal Data transferred on the basis of the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework. This DPF Notice should be read in conjunction with Coursera's [Privacy Notice](https://www.coursera.org/about/privacy), which provides details of the Personal Data processed, purposes for which Personal Data is collected, processed and disclosed, types of third parties to which Personal Data is disclosed, and rights of individuals. To the extent of any conflict between this DPF Notice and Coursera's Privacy Notice, this DPF Notice prevails.
195228
196229We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework (together the "DPF") which includes the DPF Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability (the "Principles") for transfers of Personal Data from the EEA, UK and Switzerland, respectively, to the U.S. To learn more about the DPF, please visit the DPF website: [https://www.dataprivacyframework.gov](https://www.dataprivacyframework.gov/). For more information regarding our DPF certification, please click [here](https://www.dataprivacyframework.gov/s/participant-search/participant-detail) or search for 'Coursera' in the DPF list of participants.
209242
210243As part of our participation in DPF, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission and other authorized statutory bodies.
211244
212245## Modifications
213246
214247We may amend this DPF Notice from time-to-time in accordance with the requirements of the DPF or a successor data transfer framework. The most recent version of the DPF Notice will always be posted to this website. Anytime that we do make such changes, we will also update the effective date listed at the top of the DPF Notice. Please be sure to review the most recent version of the DPF Notice each time that you visit this website so that you are aware of how we collect, use, and retain Personal Data.
248
249## Privacy Notice Addendum
250
251_Last updated: December 3, 2025._
252
253Coursera is providing and integrating a ChatGPT-branded app within ChatGPT solely to provide staff of OpenAI customers ("**you**") with access to OpenAI courses (the "**App**"). In order to access the App you must have a Coursera account. If you choose to close your Coursera account, or if Coursera closes or suspends your Coursera account in accordance with its [Terms of Use](https://www.coursera.org/about/terms), you will no longer be able to access the App and any related OpenAI courses provided via the App.
254
255The [Coursera Privacy Notice](https://www.coursera.org/about/privacy) ("**Privacy Notice**") continues to apply to your use of Coursera services, including your use of the App. This Privacy Notice Addendum ("**Addendum**") is incorporated into, and forms part of, the Privacy Notice. This Addendum provides additional information about how Coursera processes your personal information specifically in connection with the App. For information on how to contact Coursera with any privacy-related questions, or to exercise your privacy rights, please refer to the Privacy Notice. If there is any conflict between this Addendum and the Privacy Notice, this Addendum will control only with respect to the App.
256
257## Personal information Coursera processes and why
258
259In addition to the information described in the Privacy Notice, Coursera may receive the following personal information from you, OpenAI, or your employer to support your access to the App and your participation in OpenAI courses:
260
261- **Your name, email address, and similar organization-specific identifiers**. Coursera uses this information to create or manage your Coursera account, or enable single sign-on (SSO) if requested by OpenAI or your employer.
262
263- **Limited data related to your course activity in ChatGPT (such as your course grade and the reason for that grade)**. Coursera uses this information only to track your course progress, help you move through the OpenAI course, and issue your OpenAI course completion badge on OpenAI's behalf.