Privacy Policy

20200426_rev01 · COMPARED WITH 20191120_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20191120_rev01 to 20200426_rev01

12122. [Sharing of Your Information]()
13133. [How We Store and Protect Your Information]()
14144. [Your Choices About Your Information]()
15155. [Children's Privacy]()
16166. [Links to Other Websites and Services]()
17177. [How to Contact Us]()
188. [Changes to Our Privacy Policy]()
188. [Jurisdiction-Specific Disclosures]()
199. [Changes to Our Privacy Policy]()
1920
2021## We strive to be transparent in our data collection and use practices. This is the type of personal information we may collect.
2122
2223### 1\. HOW WE COLLECT AND USE INFORMATION
2324
2425We collect the following types of information:
3031**Badges:** As an alternative to a user name and password login, a School may choose to use the Clever Badge to authenticate Student users. The Clever Badge is a QR code provided by the School to the Student (usually in the form of a laminated card or paper print-out) which recognizes a user's Clever account when the Badge is read by the camera on a Chromebook, laptop or other device. Clever does not collect or store any image collected by the device camera. The camera content is processed on the users' device and Clever only receives the tokens used for authentication. You can learn more about Clever Badges [here](https://www.clever.com/products/badges) .
3132
3233We consider Student Data to be confidential and do not use such data for any purpose other than to provide the services on the School's behalf, in accordance with contractual agreements with the School. Our collection, use, and disclosure of Student Data is governed by our Terms of Use, our Additional Terms of Use for Schools, and/or any other agreement with the School, by the provision of the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA), and applicable state laws which relate to the collection of Student Data. If you are a Student or parent, please contact your School if you have questions about the School's use of technology service providers like Clever.
3334
3435See ["How We Share Your Information"]() below for more information on the limited ways in which we share School and Student Data. See ["Children's Privacy"]() below for more information on how we collect and use the personal information of children under 13.
3536
37**Information about Parents:** Depending on the features and functionality selected by the School, we may collect personal information about a student's parent or legal guardian (a "Parent") that is provided by the school or by the Parent if the Parent creates an account to access the School's Clever Service. Please refer to the [Additional Terms of Use for Parents](https://www.clever.com/trust/terms/parents) to learn more about how we treat Parent personal information and accounts.
38
3639**Information collected through technology:** Like most websites and online services, we and our third party partners automatically collect certain types of usage information when you visit our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, file information and similar technology (collectively, "tracking technologies"). For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information. We also collect information about the way you use our Service, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the Service, whether you open emails or click the links contained in emails, whether you access the Service from multiple devices, and other actions you take on the Service. When you access our Service from a mobile device, we may collect unique identification numbers associated with your device or our mobile application, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, We may be able to determine your approximate location by analyzing other information, a device's location by analyzing other information, like an IP address to associate a user with their School. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time.
3740
3841Cookies and related technology allow us to provide you with a better user experience. For example, we may use the data collected through cookies to: (a) remember information so that a user will not have to re-enter it during subsequent visits; (b) provide custom, personalized content and information; (c) to identify you across multiple devices; (d) to provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Service; (f) diagnose or fix technology problems; (g) help users efficiently access information after signing in, and (h) otherwise to plan for and enhance our Service
3942
4043If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.
4144
99102- By Phone: 1-800-521-6516
100103
101104If you are not satisfied with our response, you can contact the iKeepSafe Safe Harbor Program's dedicated consumer complaint department at: [coppaprivacy@ikeepsafe.org](mailto:coppaprivacy@ikeepsafe.org)
102105
103106If a Student contacts Clever with a question about our Service, we will collect personal information from that Student only as necessary to respond to the Student's request and direct the Student to contact the Student's School, and we will then delete or anonymize the personal data of the Student after providing our response.
104107
105### 8\. CHANGES TO OUR PRIVACY POLICY
108### 8\. JURISDICTION-SPECIFIC DISCLOSURES
106109
110We may be required by law to provide additional privacy disclosures, depending on the jurisdiction in which you reside. Please refer below for disclosures that may be applicable to you:
111
112- _California._ If you are a California resident, please [click here](https://www.clever.com/trust/privacy/ccpa) for additional California-specific privacy disclosures.
113
114- _Nevada._ Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the Nevada resident. At this time, we do not engage in data "sales" as defined by the Nevada law. However, if you would like to submit a request to opt-out of future sales (if any), please contact us directly by visiting our [Help Center](https://support.clever.com/). You can also email us at _[support@clever.com](mailto:support@clever.com)_ with the with the subject line "Nevada opt-out."
115
116### 9\. CHANGES TO OUR PRIVACY POLICY
117
107118Clever may modify or update this Privacy Policy from time to time so you should review this page periodically. [Click here](https://github.com/Clever/policies/releases) to see all changes to this Privacy Policy. If we change the policy in a material manner, for example if we seek to use personal information in a materially different way than we had previously, we will provide at least 30 days notice to the Schools so that you have sufficient time to evaluate the change in practice. Of course, you can always opt-out by deleting your account before the changes take effect.
108119
109**This privacy policy was last modified on October 11, 2019.** Effective Date: October 11, 2019
120**This privacy policy was last modified on April 2, 2020.** Effective Date: April 3, 2020