U.S. Online Privacy Notice

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1## Bank of America U.S. Online Privacy Notice
2
31Last updated June 2025
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53Your privacy is important to us. We conduct regular assessment reviews and abide by rigorous privacy standards to ensure personal information we collect, use and share is protected. This U.S. Online Privacy Notice ("Notice") describes how Bank of America and our affiliates manage personal information about you when you interact with us online through our websites, event registration sites, mobile applications and social sites ("Sites and Mobile Apps") through your computer, smartphone, tablet or other mobile devices ("computer or mobile devices").
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75### This Notice explains
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1210The term "Bank of America" or "we", "us" or "our" in this Notice refers to banking and non-banking U.S. affiliates or subsidiaries of Bank of America Corporation that link to or reference this Notice.
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1412By using our Sites and Mobile Apps, you agree to the terms and conditions of this Notice. Our U.S. online services covered by this Notice are intended for a U.S. audience. If you visit or use one of our online services, your information may be transferred or processed in the U.S. For non-U.S. online services, please review the privacy policy applicable to that service to understand how your information is collected, used and shared.
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1614Bank of America works with third-party providers who are contractually obligated to comply with our policies to protect information. However, if you visit or access one of these third-party provider sites or mobile apps, please review the online privacy practices of that site or mobile app to understand the specifics of how your online personal information may be collected, used and shared.
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18#### Updates to this Notice
16### Updates to this Notice
1917
20### Our Online Privacy Practices
18### **Our Online Privacy Practices**
2119
2220We are committed to transparency about your personal information. We ask for your consent when required, otherwise by using our Site and Mobile Apps, you consent to the collection, use and sharing of your personal information subject to and consistent with applicable laws, regulations and other notices you may have received based on your relationship with us.
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2422#### Linking to other sites
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2624We may provide links to non-affiliated third-party sites, such as credit bureaus, service providers or merchants. If you follow links to sites not affiliated with, or controlled by Bank of America, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our Sites and Mobile Apps. Bank of America does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of their information.
3634Keeping your personal information accurate and up to date is very important. If your personal information is incomplete, inaccurate or not current, please use the **Contact Us** option on our Sites and Mobile Apps, or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. You can also speak to a customer representative at a financial center, your Financial Advisor or account representative.
3735
3836### Personal Information We Collect Online
3937
4038#### How do we collect personal information online?
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42We collect personal information about you through your computer or mobile devices by the use of cookies and similar tracking technologies (see our [Cookie Policy](https://www.bankofamerica.com/content/documents/privacy/Cookie_Guide_eng.pdf) for details) as well as personal information you provide when you visit or use our Sites and Mobile Apps, for example when you:
40We collect personal information about you through your computer or mobile devices by the use of cookies and similar tracking technologies (see our [Cookie Policy (PDF)](https://www.bankofamerica.com/content/dam/consumer/web/privacy/pdf/Cookie_Guide_Multilingual.pdf) for details) as well as personal information you provide when you visit or use our Sites and Mobile Apps, for example when you:
4341
4442- Apply for or open a new account
4543- Register for a new product or service, or request information about a product or service
4644- Register as a participant in one of our events
4745- Complete a survey, contest or sweepstakes or other promotion
4846- Use aggregation services such as My Portfolio® and My Financial Picture® in order to consolidate your financial account or information at one online location
6159- **Account Application information** such as credit and income information.
6260- **Identifiers** such as Social Security number, account number(s), driver's license number (or comparable) or other information that identifies you for ordinary business purposes.
6361- **Access Authorization** such as user ID, alias, PIN and password and security questions and answers.
6462- **Documents or images** submitted via our Site or Mobile Apps to support account opening, such as statements and voided checks.
6563- **Debit/Credit Card Information** such as card number, expiration date, CVV2, billing address.
6664- **Information from your computer and mobile devices where allowed by individual browsers and/or operating systems**, such as:
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68- Unique device identifiers (for example Media Access Control (MAC) and Internet Protocol (IP) addresses)
69- Browser type, version, language, and display/screen settings
70- Information about how you use and interact with our Sites and Mobile Apps (for example, activities on pages visited, links clicked or unique and measurable patterns such as keystrokes, mouse clicks and movements, swipes and gestures)
71- Communications data, such as your communication preferences and details or the content of your communications with us (e.g., text messages, chat messages)
72- Responses to advertisements on sites and mobile apps where we advertise
73- Log information such as your search and voice to text queries in the mobile app
74- Search engine referrals
75- Geolocation information (for example, for real time ATM or financial center location, upon request, or for fraud prevention)
76- Social media preference
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65 - Unique device identifiers (for example Media Access Control (MAC) and Internet Protocol (IP) addresses)
66 - Browser type, version, language, and display/screen settings
67 - Information about how you use and interact with our Sites and Mobile Apps (for example, activities on pages visited, links clicked or unique and measurable patterns such as keystrokes, mouse clicks and movements, swipes and gestures)
68 - Communications data, such as your communication preferences and details or the content of your communications with us (e.g., text messages, chat messages)
69 - Responses to advertisements on sites and mobile apps where we advertise
70 - Log information such as your search and voice to text queries in the mobile app
71 - Search engine referrals
72 - Geolocation information (for example, for real time ATM or financial center location, upon request, or for fraud prevention)
73 - Social media preference
7874- **Information to facilitate virtual or in-person event management** (for example, attendee names, dietary requirements, special assistance needs, and travel details for participants).
7975
8076### How We Use and Share Personal Information
8177
8278#### How do we use your personal information?
8379
9187- **Complying with and enforcing applicable legal requirements**, industry standards, contractual obligations and our policies.
9288- **Allowing you to use features within our Sites and Mobile Apps** when you grant us access to personal information from your device, such as contact lists, or geo-location when you request certain services that requires such access, for example locating an ATM.
9389- **Providing notifications concerning events** for which you've registered, providing analysis to improve our events and develop new events, determining event overall effectiveness, enhancing products and services, operating and expanding our business activities.
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9591We retain personal information for a period of time as required by laws and regulations and the necessary business purpose. We securely delete personal information as soon as legally permitted.
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97California residents covered by the California Consumer Privacy Act may have additional rights. To learn more, California residents can reference the [California Consumer Privacy Act Notice](https://www.bankofamerica.com/security-center/ccpa-disclosure/) for additional information.
93California residents covered by the California Consumer Privacy Act may have additional rights. To learn more, California residents can reference the for additional information.
9894
9995#### Individual health and/or sensitive information
10096
10197To the extent that we receive, maintain or process an individual's health information, Bank of America may use and disclose that information as authorized by and in accordance with applicable federal and/or state law.
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10399At the time of event registration participants may provide information that requires special accommodations. This information will be used only to the extent necessary to facilitate any special accommodations for event participation.
113109#### Aggregated / De-identified Information
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115111Collected personal information may be aggregated and/or de-identified (we remove any details that identify you personally). We may share this aggregated and/or de-identified information with third-party providers to help deliver products, services, and content that are better tailored to the users of our online services and for our own business purposes where permissible under applicable laws and regulations.
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117113#### How to limit sharing
118114
119You have choices regarding the sharing of some personal information. Where appropriate, we will limit sharing of your personal information based on your marketing and information sharing choices. You can register your choices online at [Control How We Can Share Your Data and Market To You](https://secure.bankofamerica.com/customer/public/privacy.go).
115You have choices regarding the sharing of some personal information. Where appropriate, we will limit sharing of your personal information based on your marketing and information sharing choices. You can register your choices online at .
120116
121117### Online Behavioral Advertising
122118
123119Personal information collected from and about you through our Sites and Mobile Apps, as described in this Notice, is used and shared to deliver advertising and marketing, including prescreened offers of credit, which may be of interest to you.
124120
125121We present tailored ads to you:
132128
133129- **Advertising on our sites, mobile apps and off-line channels such as financial centers, call centers, and through direct marketing (for example email, mail, phone):** We may use personal information about your activities on our Sites and Mobile Apps, such as pages visited and key words entered, to help determine which of our ads or offers may be of interest to you. We may use personal information about your relationship with us (such as types of accounts, transactional information or the location in which you bank) to help determine which advertisements or offers to present to you.
134130- **Advertising on non-affiliated third-party sites and mobile apps:** Bank of America contracts with advertising companies to advertise our products and services on sites and mobile apps not affiliated with us. We may use personal information we have collected or that you have provided to assist our non-affiliated third-party sites and mobile apps to select bank ads or offers that may appeal to you, display them to you and monitor your responses. Non-affiliated third-party sites and mobile apps are not subject to Bank of America Privacy Notices.
135131
136132#### How you can opt out of Online Behavioral Advertising
137133
138- **Advertising on Non-Affiliated Third-Party sites:** Bank of America participates in the Digital Advertising Alliance ("DAA") self-regulatory Principles for Online Behavioral Advertising and uses the Advertising Options Icon on our behavioral ads on non-affiliated third-party sites (excluding ads appearing on platforms that do not accept the icon). Ads served on our behalf by these companies do not contain unencrypted personal information and we limit the use of personal information by companies that serve our ads. To learn more about ad choices, or to opt out of interest-based advertising with non-affiliated third-party sites, visit [YourAdChoices.com/control layer](https://www.youradchoices.com/control) powered by the Digital Advertising Alliance or through the [Network Advertising Initiative's Opt-Out Tool layer](https://www.networkadvertising.org/choices) to place an opt-out cookie on your browser. These opt-out cookies enable you to block participating companies from installing future cookies on your computer or browser. You may also visit the individual sites for additional information on their data and privacy practices and opt-out options. Additionally, there are several types of datasets that brands, and their advertising partners, use to identify a consumer on a device, browser, site or app in order to deliver relevant ads that might be of interest at a point in time. You may visit [AboutIdentifiers.org layer](https://www.aboutidentifiers.org/) to learn more about identifiers and how to manage them.
134- **Advertising on Non-Affiliated Third-Party sites:** Bank of America participates in the Digital Advertising Alliance ("DAA") self-regulatory Principles for Online Behavioral Advertising and uses the Advertising Options Icon on our behavioral ads on non-affiliated third-party sites (excluding ads appearing on platforms that do not accept the icon). Ads served on our behalf by these companies do not contain unencrypted personal information and we limit the use of personal information by companies that serve our ads. To learn more about ad choices, or to opt out of interest-based advertising with non-affiliated third-party sites, visit [YourAdChoices.com/control](https://youradchoices.com/control) powered by the Digital Advertising Alliance or through the [Network Advertising Initiative's Opt-Out Tool](https://www.networkadvertising.org/choices) to place an opt-out cookie on your browser.. These opt-out cookies enable you to block participating companies from installing future cookies on your computer or browser. You may also visit the individual sites for additional information on their data and privacy practices and opt-out options. Additionally, there are several types of datasets that brands, and their advertising partners, use to identify a consumer on a device, browser, site or app in order to deliver relevant ads that might be of interest at a point in time. You may visit [AboutIdentifiers.org](https://www.aboutidentifiers.org/) to learn more about identifiers and how to manage them.
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140136Industry standards continue to evolve around web browser "do not track" signals or configurations set in your internet browser. In addition to the advertising opt-out options above, Bank of America captures opt out preference signals, and to the extent users have rights under applicable law, treats them as valid requests to opt out of sale/sharing at the browser level.
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142California residents may have additional rights; please consult our [California Consumer Privacy Notice](https://www.bankofamerica.com/security-center/ccpa-disclosure/) for more information.
138California residents may have additional rights; please consult our [California Consumer Privacy Notice](https://www.bankofamerica.com/content/consumer/web/us/en/privacy/ccpa-disclosure.html) for more information.
143139
144140#### Reminder
145141
146142Please note that if you opt out of this advertising:
147143
148144- You may still receive general advertising from Bank of America.