Avira Products End User License Agreement and Terms of Use

ARCHIVED 2025-04-01, DATE APPROXIMATE · VERSION 20250401_rev01 · COMPARED WITH 20220607_rev01 · IN DE

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93	93	"Gerät" bezeichnet ein elektronisches Gerät, das in der Lage ist, mit der Unterstützung einer programmierbaren Rechenspezifikation, Daten zu verarbeiten.
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95	95	"Lizenz" bezeichnet Ihr Recht, ein bestimmtes Produkt gemäß diesen Nutzungsbedingungen, der Dokumentation und den Allgemeinen Geschäftsbedingungen in dem von Ihnen akzeptierten Stand zu nutzen. Die Lizenz legt die Art und den Umfang Ihres Rechts fest, ein bestimmtes Produkt zu nutzen. Für Lizenzen, die Zugang zu einem Update- und/oder Upgrade-Service beinhalten, gewährt eine solche Lizenz Ihnen auch das Recht, während der Lizenzlaufzeit zur Verfügung gestellte Updates und/oder Upgrades für das betreffende Produkt zu erhalten und zu nutzen. Zur Klarstellung, falls Lizenzen keinen Zugang zu einem Update- und/oder Upgrade-Dienst beinhalten, dürfen Sie nur diejenige Version des Produkts verwenden, die sie für die jeweilige Lizenzlaufzeit erworben haben.
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97	97	"Lizenzlaufzeit" bezeichnet die Dauer der Lizenz/berechtigten Nutzung. Bei einigen Avira-Produkten beginnt die Lizenzlaufzeit, sobald Sie Zugang zum jeweiligen Produkt erhalten haben (z. B. über einen Softwareschlüssel). Bei einigen anderen Avira-Produkten beginnt die Lizenzlaufzeit, sobald Sie ein Kundenkonto erstellen und solche Produkte installieren, darauf zugreifen oder sie nutzen. Die Lizenzlaufzeit erstreckt sich über den Zeitraum, für den Avira Ihnen eine Lizenz für das jeweilige Produkt erteilt, sowie über die Verlängerung und/oder Erneuerung dieses Zeitraums.
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99		Produktlebenszyklus: Aviras Produkte weisen einen bestimmten Produktlebenszyklus ("Produktlebenszyklus") auf. Der Produktlebenszyklus ist grundsätzlich von der Dauer der Unterstützung des Betriebssystems durch den Hersteller abhängig, mit dem ein bestimmtes Produkt kompatibel ist. Ein bestimmtes Produkt kann mit einem Betriebssystem inkompatibel sein, wenn eine Kompatibilität nicht im Produktlebenszyklus angegeben ist oder wenn der Support-Zeitraum für ein solches Betriebssystem abgelaufen ist. Aviras Produktlebenszyklus wird auf [www.avira.com/de/support-product-lifecycle](http://www.avira.com/de/support-product-lifecycle) veröffentlicht. Avira weist Sie darauf hin, diese Webseite vor dem Erwerb oder der Verlängerung eines bestimmten Produkts zu prüfen, um festzustellen, ob die Kompatibilität des betreffenden Produkts mit Ihrem Betriebssystem gegeben ist und für welche Laufzeit.
	99	Produktlebenszyklus: Aviras Produkte weisen einen bestimmten Produktlebenszyklus ("Produktlebenszyklus") auf. Der Produktlebenszyklus ist grundsätzlich von der Dauer der Unterstützung des Betriebssystems durch den Hersteller abhängig, mit dem ein bestimmtes Produkt kompatibel ist. Ein bestimmtes Produkt kann mit einem Betriebssystem inkompatibel sein, wenn eine Kompatibilität nicht im Produktlebenszyklus angegeben ist oder wenn der Support-Zeitraum für ein solches Betriebssystem abgelaufen ist. Aviras Produktlebenszyklus wird auf [www.avira.com/de/support-product-lifecycle](https://support.avira.com/hc/de-product-lifecycle) veröffentlicht. Avira weist Sie darauf hin, diese Webseite vor dem Erwerb oder der Verlängerung eines bestimmten Produkts zu prüfen, um festzustellen, ob die Kompatibilität des betreffenden Produkts mit Ihrem Betriebssystem gegeben ist und für welche Laufzeit.
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101	101	Lizenzerteilung: Die Produkte werden von internationalen Urheberrechtsgesetzen, Verträgen und anderen Gesetzen geschützt. Avira und Aviras Lizenzgeber behalten sich alle Rechte an den Produkten, einschließlich aller Urheberrechte, Patente, Rechte an Betriebsgeheimnissen, Markenzeichen und anderen geistigen Eigentumsrechten vor. Avira und Aviras Lizenzgeber räumen Ihnen eine persönliche, widerrufliche, eingeschränkte, nicht ausschließliche, nicht übertragbare Lizenz für die Nutzung der Produkte und für die Dauer der Lizenzlaufzeit ein, um die Produkte für persönliche oder geschäftliche Zwecke gemäß der ausdrücklichen Erlaubnis im jeweiligen Produktblatt, soweit vorhanden, zu aktivieren, zu nutzen und auf diese zuzugreifen.
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103	103	Für Produkte für die gemäß dem relevanten Produktblatt, soweit vorhanden, keine bestimmten Lizenzen für das gleichzeitige Sichern, Speichern und andere gleichzeitige Nutzung der Produkte auf mehreren Geräten ("Mehrfachnutzung") erhältlich sind, ist die Lizenz auf eine Einzelkopie des jeweiligen Produkts begrenzt. In einem solchen Fall müssen Sie, wenn Sie das Gerät wechseln, auf dem Sie das jeweilige Produkt nutzen oder installiert haben, die zum Produkt gehörende Software vom Gerät löschen und auf Ihrem neuen Gerät neu installieren. Für Produkte, deren Produktblatt besondere Lizenzen für die Mehrfachnutzung vorsieht, ist eine Mehrfachnutzung nur gestattet - und zwar unabhängig von den Angaben in dem jeweiligen Produktdatenblatt- wenn und soweit Sie eine relevante Mehrfachlizenz rechtmäßig erworben haben.
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105	105	Testlizenz und Freeware: Eine kostenfreie Lizenz zur Nutzung von Aviras Produkten für Testzwecke für einen begrenzten Zeitraum ("Testlizenz") oder eine Ihnen kostenlos überlassene Lizenz. ("Freeware") wird Ihnen "ohne Gewähr" bereitgestellt und beinhaltet keinen Produkt-Support. Testlizenzen dürfen nur in einer Testumgebung genutzt werden.
121	121	8.1 Sie erklären sich damit einverstanden, Avira, Aviras Mutter- und Tochtergesellschaften, verbundenen Unternehmen, Geschäftsführer, leitenden Angestellten, Mitarbeiter, Vertreter, Geschäftspartner und Lizenzgeber ("von Haftung freigestellte Avira Parteien") gegen alle Ansprüche oder Forderungen Dritter, einschließlich Kosten der Rechtsverteidigung, die im Zusammenhang mit Folgendem entstehen zu verteidigen und zu entschädigen: (a) Ihrem Inhalt, den Sie an Avira übermitteln; (b) Ihrer Nutzung der Avira Produkte unter Verletzung dieser Nutzungsbedingungen; oder (c) Ihrem Verstoß gegen Gesetze oder (d) der falschen, betrügerischen, böswilligen oder unzutreffenden Darstellung Ihrer Identität.
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123	123	8.2 Sie erklären sich darüber hinaus einverstanden, die von Haftung freigestellten Avira Parteien gegen alle Ansprüche oder Forderungen Dritter, einschließlich angemessener Kosten der Rechtsverteidigung, im Zusammenhang mit oder aufgrund Ihrer Nutzung der Avira Produkte unter Verletzung dieser Nutzungsbedingungen freizustellen.
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125	125	9. TECHNISCHER SUPPORT
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127		Avira bietet für einige seiner Produkte nach eigenem Ermessen möglicherweise technischen Support an, dessen Einzelheiten Sie unter [www.avira.com/de/support](http://www.avira.com/de/support) finden. Freeware beinhaltet grundsätzlich keinen Produkt-Support. Sofern in Ausnahmefällen, auf freiwilliger Basis dennoch Support erbracht wird, erfolgt dies unter Ausschluss der Gewährleistung. Avira kann den technischen Support eines bestimmten Produktes jederzeit beenden oder aussetzen.
	127	Avira bietet für einige seiner Produkte nach eigenem Ermessen möglicherweise technischen Support an, dessen Einzelheiten Sie unter [www.avira.com/de/support](https://support.avira.com/hc/de) finden. Freeware beinhaltet grundsätzlich keinen Produkt-Support. Sofern in Ausnahmefällen, auf freiwilliger Basis dennoch Support erbracht wird, erfolgt dies unter Ausschluss der Gewährleistung. Avira kann den technischen Support eines bestimmten Produktes jederzeit beenden oder aussetzen.
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129	129	Vor dem Erhalt von Supportleistungen liegt es in Ihrer Verantwortung, alle Ihre vorhandenen Daten, Softwareprodukte und Programme zu sichern.
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131	131	10. MODIFIZIERUNG VON PRODUKTEN
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133	133	Avira verbessert und ändert seine Produkte fortlaufend. Avira kann das Angebot eines bestimmten Produkts aussetzen, beenden oder Funktionen oder Eigenschaften hinzufügen oder entfernen. Avira behält sich vor, solche Modifizierungen vorzunehmen, ohne Sie vorher darüber zu informieren.
241	241	1. OTHER TERMS THAT APPLY
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243	243	The "General Terms and Conditions of Business of Avira" ("Terms and Conditions") are available on [www.avira.com.](http://www.avira.com/en/legal-terms), which you may have accepted when purchasing our Products and, in such a case, will apply in addition to, and supplement the provisions of, these Terms. In the case of a conflict between these Terms and the Terms and Conditions, these Terms shall govern.
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245	245	Some of our Products may come with additional product information ("Product Information Sheet") and/or written materials, in printed or electronic form, describing the features of a particular Product and/or update or upgrade (as defined below) that are designed to help you effectively use a particular Product, update or upgrade ("Documentation"). Any additional terms described in the Product Information Sheet will become part of these Terms. Any other materials and Documentation are for reference purposes only. These do not constitute a representation and/or warranty, nor shall they be binding on either you or us.
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247		When you accept these Terms, you also agree that our privacy policy in effect at the time, located at [www.avira.com/privacy](http://www.avira.com/privacy), applies to you and that you allow us and, as applicable, our Product providers to collect, transfer, backup and store your personal data and other data pursuant to the terms of the privacy policy. Please review our privacy policy on a regular basis, as it will provide you with the most up-to-date information with respect to how we collect, store, and use your data.
	247	When you accept these Terms, you also agree that our privacy policy in effect at the time, located at [www.avira.com/privacy](https://www.avira.com/en/privacy), applies to you and that you allow us and, as applicable, our Product providers to collect, transfer, backup and store your personal data and other data pursuant to the terms of the privacy policy. Please review our privacy policy on a regular basis, as it will provide you with the most up-to-date information with respect to how we collect, store, and use your data.
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249	249	2. USING OUR PRODUCTS
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251	251	2.1 With respect to all of our Products, you must comply with these Terms and any other terms and policies that you have accepted. You may not misuse our Products in any manner. Purely for the purpose of providing examples of such misuse, do not interfere with our Products, try to access them using a method other than the interface or instructions we provide, or bypass any measure we may use to prevent or restrict access to our Products or some part of our Products. You must comply with applicable domestic and international law when using our Products and you may not use our Products, without limitation, to upload, download, post, submit, distribute or facilitate the distribution of any content that may infringe someone's intellectual property rights, rights to confidential information or privacy, or which violates any export laws or any other right of a third party. Furthermore, you may only use the Avira Products within system environments that are kept at the latest release level with relevant updates.
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253	253	If you do not comply with the applicable law and/or these Terms, we may be forced to bring an action to collect damages and/or prohibit your behavior, or stop you from any unauthorized use of our Products. Some unlawful activities may even result in criminal prosecution under applicable law. Because this is in nobody's interest, we urge you to comply with the law and these Terms.
277	277	With respect to our Avira Answers Product, you may be able to register as a member of an expert community advising individuals who may be experiencing problems with their computer hardware and/or software ("Expert"). In order to register as an Expert, you must be a business and must represent and warrant that the business is duly organized, validly existing and in good standing in the country in which the business is registered and that you, the individual in control of said Expert account, have the requisite authority to act on behalf of the business. If you subsequently delete your Expert account, information provided by you will no longer be visible on Avira Answers (with the exception of certain information we retain for accounting purposes).
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279	279	Nothing stated in these Terms shall limit our ability to cancel, suspend or terminate any of your Accounts at our sole discretion.
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281	281	4. PRIVACY AND COLLECTION OF PERSONAL INFORMATION
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283		For a detailed understanding of our privacy policy and how we treat your personal information, please visit [www.avira.com/privacy](http://www.avira.com/privacy). As a brief overview, we may collect, retain, and use specific data about you, your device (as defined below) and your device's interactions with other devices. Some of this information may include information that can be used to identify you, including without limitation, name, address, phone number, e-mail address, credit card information, facial image, voice sample or other biometric record (collectively, "Personal Data") and may include sensitive data stored in files on your device. Among other uses fully described in our privacy policy, the data we collect is used to provide, deliver, and support a particular Product and to inform you about upgrades, new and existing Products, offers or other information. For these reasons you may not be able to opt out of some of this information collection other than by uninstalling the respective Product.
	283	For a detailed understanding of our privacy policy and how we treat your personal information, please visit [www.avira.com/privacy](https://www.avira.com/en/privacy). As a brief overview, we may collect, retain, and use specific data about you, your device (as defined below) and your device's interactions with other devices. Some of this information may include information that can be used to identify you, including without limitation, name, address, phone number, e-mail address, credit card information, facial image, voice sample or other biometric record (collectively, "Personal Data") and may include sensitive data stored in files on your device. Among other uses fully described in our privacy policy, the data we collect is used to provide, deliver, and support a particular Product and to inform you about upgrades, new and existing Products, offers or other information. For these reasons you may not be able to opt out of some of this information collection other than by uninstalling the respective Product.
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285	285	5. THIRD PARTY CONTENT, THIRD-PARTY TOOLS AND REMOTE ACCESS
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287	287	5.1 If some of our Products display content, tools or functions that are not ours ("Third-party Content"), such content is the sole responsibility of the party or entity that makes it available and we assume no responsibility whatsoever for it. If Third-party Content is subject to special licenses, terms and/or conditions, you may need to agree to abide by such third-party terms and/or conditions in order to use the Third-party Content. If you do not agree to such third-party terms and we incorporate Third-party Content into one of our Products, you may no longer be able to properly use and/or fully access such a Product. If the software components required to run the Avira Products are not available directly from the third party, e.g. because the customer is using an older system environment, Avira reserves the right to supply the necessary third-party software components itself.
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289	289	5.2 Some of our Products use features and applications that may allow you to grant someone access to information stored on and about your devices ("Remote Access"). Such access is conditional upon you consenting to the Remote Access. Please remember that such features, while designed to be used in order to facilitate the use of certain Products and helping you resolve issues you may be experiencing with a particular Device, can provide other people with access to certain information stored on such a Device, information about your Device and/or access to information on your Device. We assume no responsibility or liability for what happens to your Device(s) once you grant someone Remote Access.
312	312	Important definitions: To explain the full meaning of certain terms used in this section, we want to define the following (please note, however, that the definitions below shall apply throughout these Terms and not exclusively to this Section):
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314	314	- Device: any electronic device that is able to process data with the assistance of a programmable calculation specification.
315	315	- License: your right to use a respective Product subject to these Terms and the Terms and Conditions existing as of the date you are bound by the respective Terms and Terms and Conditions. The license shall stipulate the nature and scope of your right to use a particular Product. For licenses that include access to an update and/or upgrade service, such a license also grants you the right to receive and use updates and/or upgrades during the license term for a respective Product. To be clear, if a license does not include access to an update and/or upgrade service you may only use the version of the Product for which you have paid, for the respective license term.
316	316	- License Term: with respect to some of our Products, the license term commences as soon as you have received access to the respective Product (for example, via a software key). With respect to some of our other Products, the license term commences as soon as you create an account, install, access or use such Products. The license term continues for the period we grant you a license for a respective Product and any extension and/or renewal of this period of time.
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318		Product Lifecycle: Our Products have a specific product lifecycle ("Product Lifecycle") that governs the operating system on which a particular Product will be compatible and how long we will support such a Product. A particular Product may be incompatible with an operating system unless identified in the Product Lifecycle or once the support period for such an operating system has expired. Our Product Lifecycle is published on [www.avira.com/en/support-product-lifecycle](http://www.avira.com/en/support-product-lifecycle) and we encourage you to check it prior to purchasing or renewing a particular Product to ensure compatibility with your operating system.
	318	Product Lifecycle: Our Products have a specific product lifecycle ("Product Lifecycle") that governs the operating system on which a particular Product will be compatible and how long we will support such a Product. A particular Product may be incompatible with an operating system unless identified in the Product Lifecycle or once the support period for such an operating system has expired. Our Product Lifecycle is published on [www.avira.com/en/support-product-lifecycle](https://support.avira.com/hc/en-us-product-lifecycle) and we encourage you to check it prior to purchasing or renewing a particular Product to ensure compatibility with your operating system.
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320	320	License Grant: The Products are protected by international copyright laws, treaties and other laws. We, and our licensors, own and retain all right, title and interest in and to the Products, including all copyrights, patents, trade secret rights, trademarks and other intellectual property rights. These Terms and the Terms and Conditions do not transfer to you any title to or in the Products, and you do not acquire any rights to any of the Products except as specified below. Conditioned upon your continued compliance with these Terms and respective Terms and Conditions, we grant you a personal, revocable, limited, non-exclusive, non-transferable license for the Products for the duration of the license term to activate, use and access the Products for personal or business purposes as expressly permitted in the respective Product Information Sheet. For Products for which no special licenses for the simultaneous saving, storing and other simultaneous use of the Products across multiple Devices ("Multiple Use") are available according to the relevant Product Information Sheet, the license is restricted to a single copy of the respective Product. In such a case, if you change the Device on which you are using or have installed a respective Product, you must delete any applicable software from the Device and reinstall it on your new Device. For Products whose Product Information Sheet provides for special licenses for Multiple Use, Multiple Use shall be permissible only if, and to the extent that, you purchased and were granted the relevant type or number of licenses by us.
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322	322	Trial License and Freeware: A license to use our Products for trial purposes for a limited period of time ("Trial License") or a license provided to you free of charge ("Freeware"), is provided "as is" and does not include any product support. You may not use a Trial License in a production environment.
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324	324	Updates and Upgrades: We may provide enhancements, modifications, revisions and/or new versions of a particular Product in form of an update or upgrade ("Update" and "Upgrade" respectively, the classification of which shall occur according to our sole discretion) free of charge or against payment in different frequencies and intervals (each and all an "Update and/or Upgrade Service"). If and when we provide Updates and/or Upgrades, you must download and install such Updates and/or Upgrades in order to obtain maximum benefit from the Product. Moreover, if you do not use the most recent version of the Product, the functionality of the Product may be reduced or impaired in whole or in part. For the purposes of ease-of-use and effective operation of our Products, you agree that particular Updates and/or Upgrades may be automatically installed with or without user interaction. We will not implement automatic installations which lead to a material change in the features of a Product for which you have purchased a license without your consent.
336	336	8.1 You agree to defend, indemnify and hold Avira, its affiliates, subsidiaries, directors, officers, employees, agents, business partners and licensors ("Avira Indemnified Parties") harmless from any claim or demand, including reasonable attorneys' fees, made by a third party, relating to or arising from: (a) any of Your Content you upload into one of our Products; (b) your violation of any rights of a third party; (c) your violation of any law or (d) your false, fraudulent, malicious or inaccurate representation of your identity.
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338	338	8.2 Furthermore, you agree to indemnify the Avira Indemnified Parties harmless from any claim or demand, including reasonable attorneys' fees, made by a third party, relating to or arising from your use of our Products in violation of these terms.
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340	340	9. TECHNICAL SUPPORT
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342		With respect to some of our Products, at our sole discretion, we may offer technical support as fully detailed at [www.avira.com/en/support](http://www.avira.com/en/support). We provide such technical support without any warranty of any kind. Prior to obtaining such support, it is your responsibility to back up all of your existing data, software and programs. We may cease or suspend offering technical support with respect to a particular Product at any time.
	342	With respect to some of our Products, at our sole discretion, we may offer technical support as fully detailed at [www.avira.com/en/support](https://support.avira.com/hc/en-us). We provide such technical support without any warranty of any kind. Prior to obtaining such support, it is your responsibility to back up all of your existing data, software and programs. We may cease or suspend offering technical support with respect to a particular Product at any time.
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344	344	10. MODIFYING OUR PRODUCTS
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346	346	We are constantly improving and changing our Products. We may suspend or stop offering a particular Product or add or remove functionalities or features. We may perform such modifications without providing you with prior notice of such modification.
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348	348	11. TERM AND TERMINATION OF OUR PRODUCTS