Conditions of Use

20231008_rev01 · COMPARED WITH 20230802_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20230802_rev01 to 20231008_rev01

1**Disclaimer:** In the event of any discrepancy or conflict, the English version will prevail over the translation.
1To view the below information in your preferred regional language, click the link: [English](https://www.amazon.in/gp/help/customer/display.html), [हिन्दी (Hindi)](https://www.amazon.in/gp/help/customer/display.html), [தமிழ் (Tamil)](https://www.amazon.in/gp/help/customer/display.html), [తెలుగు (Telugu)](https://www.amazon.in/gp/help/customer/display.html), [ಕನ್ನಡ (Kannada)](https://www.amazon.in/gp/help/customer/display.html), [മലയാളം (Malayalam)](https://www.amazon.in/gp/help/customer/display.html), [मराठी (Marathi)](https://www.amazon.in/gp/help/customer/display.html), [বাংলা (Bengali)](https://www.amazon.in/gp/help/customer/display.html)
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3 The website www.amazon.in ("Amazon.in") is operated by Amazon Seller Services Private Limited ("Amazon" or "us" or "we" or "our"), having its registered office located 8th Floor, Brigade Gateway 26/1 Dr. Rajkumar Road Bangalore - 560055, Karnataka, India. Please read the Conditions of Use document carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by Amazon's Conditions of Use. Amazon Europe Core SARL, Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL, all four at 38 avenue John F. Kennedy, L-1855, Luxembourg and Amazon Digital UK Limited of 1 Principal Place, Worship Street, London, EC2A 2FA, UK (together "Amazon Europe") are data controllers of personal information collected and processed through Amazon Services. Details can be found here. As described in our Privacy Notice, we share information with Amazon.com, Inc. and the subsidiaries that Amazon.com, Inc. controls that are either subject to our Privacy Notice or follow practices at least as protective as those described in our Privacy Notice. We also share information with third-party service providers. For example, we use third-party service providers to fulfill orders for products or services, and to deliver packages. For any further details on our security practices please read our Privacy Notice. For any queries or issues relating to Amazon.in, you can contact us by clicking [www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us)
3Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.
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5 [Conditions of Use]()
5The website www.amazon.in ("Amazon.in") is operated by Amazon Seller Services Private Limited ("Amazon" or "us" or "we" or "our"), having its registered office located 8th Floor, Brigade Gateway 26/1 Dr. Rajkumar Road Bangalore - 560055, Karnataka, India. Please read the Conditions of Use document carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by Amazon's Conditions of Use. Amazon Europe Core SARL, Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL, all four at 38 avenue John F. Kennedy, L-1855, Luxembourg and Amazon Digital UK Limited of 1 Principal Place, Worship Street, London, EC2A 2FA, UK (together "Amazon Europe") are data controllers of personal information collected and processed through Amazon Services. Details can be found here. As described in our Privacy Notice, we share information with Amazon.com, Inc. and the subsidiaries that Amazon.com, Inc. controls that are either subject to our Privacy Notice or follow practices at least as protective as those described in our Privacy Notice. We also share information with third-party service providers. For example, we use third-party service providers to fulfill orders for products or services, and to deliver packages. For any further details on our security practices please read our Privacy Notice. For any queries or issues relating to Amazon.in, you can contact us by clicking [www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us)
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7 [Conditions of Sale]()
7[Conditions of Use](https://amazon.in/gp/help/customer/display.html)
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9 Please read these conditions carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by these conditions.
9[Conditions of Sale](https://amazon.in/gp/help/customer/display.html)
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11 In addition, when you use any current or future Amazon.in service (eg. Wish List or Marketplace) ("Amazon Service"), you will also be subject to the terms, guidelines and conditions applicable to that Amazon Service. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.
11Please read these conditions carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by these conditions.
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13 These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
13In addition, when you use any current or future Amazon.in service (eg. Wish List or Marketplace) ("Amazon Service"), you will also be subject to the terms, guidelines and conditions applicable to that Amazon Service. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.
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15These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
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1517- Conditions Relating to Your Use of Amazon.in
1618- Notice and Procedure for Making Claims of Infringement
1719- Notice and Procedure for Notifying Amazon.in of Objectionable Content
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1921## Conditions Relating to Your Use of Amazon.in
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21**1\. Your Account**
231. **Your Account**
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23If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the [Your Account](https://www.amazon.in/gp/css/homepage.html/ref=nav_youraccount_ya) area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on [Amazon.in/business](https://www.amazon.in/business). Amazon.in reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
25 If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the [Your Account](https://www.amazon.in/gp/css/homepage.html/ref=nav_youraccount_ya) Your Account (https://www.amazon.in/gp/css/homepage.html/youraccount) area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on [Amazon.in/business](https://www.amazon.in/business) Amazon.in/business. Amazon.in reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
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27 [Back to top](https://amazon.in/gp/help/customer/display.html)
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27**2\. Privacy**
292. **Privacy**
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29 Please review our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html), which also governs your visit to Amazon.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Amazon.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
31 Please review our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html) Privacy Notice (https://www.amazon.in/privacynotice), which also governs your visit to Amazon.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Amazon.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
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33 [Back to top](https://amazon.in/gp/help/customer/display.html)
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33**3\. E-Platform for Communication**
353. **E-Platform for Communication**
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35You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Amazon is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Amazon.in.
37 You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Amazon is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Amazon.in.
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37[Back to Top]()
39 [Back to top](https://amazon.in/gp/help/customer/display.html)
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39**4\. Access to Amazon.in**
414. **Access to Amazon.in**
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41 We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
43 We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
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45 [Back to top](https://amazon.in/gp/help/customer/display.html)
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45**5\. Licence for website access**
475. **Licence for website access**
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47Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Amazon Seller Services Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
49 Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Amazon Seller Services Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
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49 This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.
51 This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.
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51You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Amazon.in and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Amazon Seller Services Private Limited's or its affiliates' names or trademarks without the express written consent of Amazon Seller Services Private Limited and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by Amazon Seller Services Private Limited and / or its affiliates, as applicable.
53 You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Amazon.in and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Amazon Seller Services Private Limited's or its affiliates' names or trademarks without the express written consent of Amazon Seller Services Private Limited and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by Amazon Seller Services Private Limited and / or its affiliates, as applicable.
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53 You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Amazon.in as long as the link does not portray Amazon Seller Services Private Limited, Amazon.in, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Amazon.in logo or other proprietary graphic or trademark as part of the link without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.
55 You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Amazon.in as long as the link does not portray Amazon Seller Services Private Limited, Amazon.in, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Amazon.in logo or other proprietary graphic or trademark as part of the link without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.
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57 [Back to top](https://amazon.in/gp/help/customer/display.html)
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57**6\. Your Conduct**
596. **Your Conduct**
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59You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Amazon.in, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:
61 You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Amazon.in, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:
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61- for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
62- to send, use or reuse any material that does not belong to you; or is illegal, is offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties or relates to or promotes money laundering or gambling or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam;.
63- to deceive or mislead the addressee about the origin of messages.
63 - for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
64 - to send, use or reuse any material that does not belong to you; or is illegal, is offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties or relates to or promotes money laundering or gambling or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam;.
65 - to deceive or mislead the addressee about the origin of messages.
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67 [Back to top](https://amazon.in/gp/help/customer/display.html)
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67**7\. Reviews, comments, communications and other content**
697. **Reviews, comments, communications and other content**
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69Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content does / is not illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or otherwise injurious to third parties or relates to or promotes money laundering or gambling, or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way, or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam; or deceive or mislead the addressee about the origin of messages. In the event a user fails to comply with the above. Amazon.in reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Amazon.in violates these Conditions of use and, or terminate your permission to access or use this website.
71 Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content does / is not illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or otherwise injurious to third parties or relates to or promotes money laundering or gambling, or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way, or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam; or deceive or mislead the addressee about the origin of messages. In the event a user fails to comply with the above. Amazon.in reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Amazon.in violates these Conditions of use and, or terminate your permission to access or use this website.
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71 If you do post content or submit material, and unless we indicate otherwise, you
73 If you do post content or submit material, and unless we indicate otherwise, you
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731. grant Amazon Seller Services Private Limited and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
742. Amazon Seller Services Private Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.
75 1. grant Amazon Seller Services Private Limited and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
76 2. Amazon Seller Services Private Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.
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76You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amazon Seller Services Private Limited, including the execution of deeds and documents, at its request.
78 You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amazon Seller Services Private Limited, including the execution of deeds and documents, at its request.
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78 You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Amazon.in: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Amazon.in policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Amazon Seller Services Private Limited and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.
80 You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Amazon.in: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Amazon.in policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Amazon Seller Services Private Limited and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.
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82 [Back to top](https://amazon.in/gp/help/customer/display.html)
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82 **8\. Claims against Objectionable Content**
848. **Claims against Objectionable Content**
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84 You can refer to the product detail page on Amazon.in for checking any product details provided by the seller regarding the following:
86 You can refer to the product detail page on Amazon.in for checking any product details provided by the seller regarding the following:
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86- the total price in single figure of any good or service, along with the breakup price for the good or service, showing all the compulsory and voluntary charges such as delivery charges, postage and handling charges, conveyance charges and the applicable tax, as applicable. These details are available on the invoice issued to you. To understand how to generate an invoice you can refer here.
87- mandatory notices and information provided by applicable laws, and the expiry date of the good being offered for sale, where applicable; .
88- goods and services offered for sale by the seller including country of origin which are necessary for enabling the consumer to make an informed decision at the pre-purchase stage.
89- importer and the guarantees related to the authenticity or genuineness of the imported products; and.
90- guarantees or warranties applicable to such goods or services. .Further, all contractual information required to be disclosed by law is incorporated as part of the Amazon Services Business Solutions Agreement (BSA) executed by each seller on Amazon.in, prior to listing its products. A copy of the BSA is available [here](https://sellercentral.amazon.in/gp/help/external/G1791).
88 - the total price in single figure of any good or service, along with the breakup price for the good or service, showing all the compulsory and voluntary charges such as delivery charges, postage and handling charges, conveyance charges and the applicable tax, as applicable. These details are available on the invoice issued to you. To understand how to generate an invoice you can refer here.
89 - mandatory notices and information provided by applicable laws, and the expiry date of the good being offered for sale, where applicable; .
90 - goods and services offered for sale by the seller including country of origin which are necessary for enabling the consumer to make an informed decision at the pre-purchase stage.
91 - importer and the guarantees related to the authenticity or genuineness of the imported products; and.
92 - guarantees or warranties applicable to such goods or services. .Further, all contractual information required to be disclosed by law is incorporated as part of the Amazon Services Business Solutions Agreement (BSA) executed by each seller on Amazon.in, prior to listing its products. A copy of the BSA is available [here](https://sellercentral.amazon.in/gp/help/external/G1791). Because Amazon.in lists millions of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Amazon.in operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, paedophillic or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or otherwise injurious to third parties or relates to or promotes money laundering or gambling, or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way, or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam; or deceives or misleads the addressee about the origin of messages (" Objectionable Content "), please notify us immediately by following our [Notice and Procedure for Making Claims of Right Infringements](https://agreements.legal.amazon.dev/domains/16431502947888384290158201713756496175/agreements/19524657620715463093810474987956365394/translations/en_IN/versions/7). Once this procedure has been followed, Amazon.in will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.
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92 Because Amazon.in lists millions of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Amazon.in operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, paedophillic or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or otherwise injurious to third parties or relates to or promotes money laundering or gambling, or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way, or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam; or deceives or misleads the addressee about the origin of messages (" Objectionable Content "), please notify us immediately by following our [Notice and Procedure for Making Claims of Right Infringements](). Once this procedure has been followed, Amazon.in will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.
94 [Back to top](https://amazon.in/gp/help/customer/display.html)
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969. **Copyright, authors' rights and database rights**
9597
96 **9\. Copyright, authors' rights and database rights**
98 All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amazon Seller Services Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Amazon Seller Services Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Amazon Seller Services Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.
9799
98 All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amazon Seller Services Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Amazon Seller Services Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Amazon Seller Services Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.
100 You may not systematically extract/ or re-utilise parts of the contents of the website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent.
99101
100 You may not systematically extract/ or re-utilise parts of the contents of the website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent.
102 [Back to top](https://amazon.in/gp/help/customer/display.html)
101103
102 [Back to Top]()
10410. **Intellectual Property Claims**
103105
104 **10\. Intellectual Property Claims**
106 Amazon Seller Services Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our [Notice and Procedure for Making Claims of Right Infringements](https://agreements.legal.amazon.dev/domains/16431502947888384290158201713756496175/agreements/19524657620715463093810474987956365394/translations/en_IN/versions/7).
105107
106 Amazon Seller Services Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our [Notice and Procedure for Making Claims of Right Infringements]().
108 [Back to top](https://amazon.in/gp/help/customer/display.html)
107109
108 [Back to Top]()
11011. **Trademarks**
109111
110 **11\. Trademarks**
111
112112 AMAZON.IN, AMAZON, THE AMAZON LOGO, AND YOU'RE DONE, 1-CLICK, EARTH'S BIGGEST SELECTION, PURCHASE CIRCLES, LISTMANIA, NEW FOR YOU, AMAZON.COM, AMAZON.DE, AMAZON.FR, AMAZON.IT, AMAZON.CO.JP, AMAZON.CA, AMAZON HONOR SYSTEM, PAYPAGE and other marks indicated on our website are trademarks or registered trademarks of Amazon.com, Inc. or its subsidiaries (collectively "Amazon"), in the European Union and/or other jurisdictions. Amazon.in's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.
113113
114 [Back to Top]()
114 [Back to top](https://amazon.in/gp/help/customer/display.html)
115115
116 **12\. Patents**
11612. **Patents**
117117
118118 One or more patents apply to the website and to the features and services accessible via the website, including without limitation: US Patent Nos. 5,715,399; 5,960,411; 6,006,225; 6,029,141; 6,064,980; 6,144,958; 6,169,986; 6,185,558; 6,266,649; 6,317,722; 6,360,254; 6,366,910; 6,401,084 and all corresponding foreign counterparts.
119119
120 [Back to Top]()
120 [Back to top](https://amazon.in/gp/help/customer/display.html)
121121
122 **13. Disclaimer**
12213. **Disclaimer**
123123
124124 You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
125125
126126 We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Amazon nor shall Amazon have any obligations or liabilities in respect of any transactions on the website.
127127
128 [Back to Top]()
128 [Back to top](https://amazon.in/gp/help/customer/display.html)
129129
130 **14\. Indemnity and Release**
13014. **Indemnity and Release**
131131
132132 You shall indemnify and hold harmless Amazon Seller Services Private Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
133133
134 You hereby expressly release Amazon Seller Services Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
134 You hereby expressly release Amazon Seller Services Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
135135
136 [Back to Top]()
136 [Back to top](https://amazon.in/gp/help/customer/display.html)
137137
138 **15\. Children**
13815. **Children**
139139
140140 Use of Amazon.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Amazon.in only with the involvement of a parent or guardian.
141141
142 [Back to Top]()
142 [Back to top](https://amazon.in/gp/help/customer/display.html)
143143
144 **16\. Other Businesses**
14416. **Other Businesses**
145145
146146 Parties other than Amazon Seller Services Private Limited and its affiliates may operate stores, provide services, or sell product lines on Amazon.in. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Amazon Seller Services Private Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.
147147
148 [Back to Top]()
148 [Back to top](https://amazon.in/gp/help/customer/display.html)
149149
150 **17\. Communications**
15017. **Communications**
151151
152152 When you visit Amazon.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.
153153
154 [Back to Top]()
154 [Back to top](https://amazon.in/gp/help/customer/display.html)
155155
156 **18\. Losses**
15618. **Losses**
157157
158 We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
158 We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
159159
160 [Back to Top]()
160 [Back to top](https://amazon.in/gp/help/customer/display.html)
161161
162 **19\. Alteration of Service or Amendments to the Conditions**
16219. **Alteration of Service or Amendments to the Conditions**
163163
164 We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
164 We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
165165
166 [Back to Top]()
166 [Back to top](https://amazon.in/gp/help/customer/display.html)
167167
168 **20\. Events beyond our reasonable control**
16820. **Events beyond our reasonable control**
169169
170170 We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
171171
172 [Back to Top]()
172 [Back to top](https://amazon.in/gp/help/customer/display.html)
173173
174 **21. Waiver**
17421. **Waiver**
175175
176176 If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
177177
178 [Back to Top]()
178 [Back to top](https://amazon.in/gp/help/customer/display.html)
179179
180 **22\. Governing law and Jurisdiction**
18022. **Governing law and Jurisdiction**
181181
182182 These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.
183183
184 [Back to Top]()
184 [Back to top](https://amazon.in/gp/help/customer/display.html)
185185
186 **23\. Our Details**
18623. **Our Details**
187187
188188 This website is operated by Amazon Seller Services Private Limited.
189189
190 For the Amazon.in website, you could contact us by visiting: [www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us)
190 For the Amazon.in website, you could contact us by visiting: [www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us) www.amazon.in/gp/help/contact-us
191191
192 [Back to Top]()
192 [Back to top](https://amazon.in/gp/help/customer/display.html)
193193
194 **24. Customer Complaint Details**
19424. **Customer Complaint Details**
195195
196 The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.
196 The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.
197197
198 [Back to Top]()
198 [Back to top](https://amazon.in/gp/help/customer/display.html)
199199
200 **25\. Amazon Software Terms**
20025. **Amazon Software Terms**
201201
202 In addition to these Conditions of Use, the terms found [here]() apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Amazon Services (the "Amazon Software").
202 In addition to these Conditions of Use, the terms found [here](https://agreements.legal.amazon.dev/domains/16431502947888384290158201713756496175/agreements/19524657620715463093810474987956365394/translations/en_IN/versions/7) apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Amazon Services (the "Amazon Software").
203203
204 [Back to Top]()
204 [Back to top](https://amazon.in/gp/help/customer/display.html)
205205
206 **26\. Sanctions and Export Policy**
20626. **Sanctions and Export Policy**
207207
208 You may not use any Amazon Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Amazon Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology and services.
208 You may not use any Amazon Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Amazon Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology and services.
209209
210 [Back to Top]()
210 [Back to top](https://amazon.in/gp/help/customer/display.html)
211211
212 ## Notice and Procedure for Making Claims of Right Infringements
212## Notice and Procedure for Making Claims of Right Infringements
213213
214 If you believe that your rights are being infringed, you may fill out and submit the [Notice Form](https://www.amazon.in/gp/help/reports/infringement). We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.
214If you believe that your rights are being infringed, you may fill out and submit the [Notice Form](https://www.amazon.in/gp/help/reports/infringement) Notice Form (https://www.amazon.in/gp/help/reports/infringement). We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.
215215
216 Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon for all claims brought by a third party against Amazon arising out of or in connection with the submission of a Notice Form.
216Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon for all claims brought by a third party against Amazon arising out of or in connection with the submission of a Notice Form.
217217
218 Note on Third Party Seller Listings: Please keep in mind that Third Party Seller listings are merely hosted on Amazon.in and are posted solely at the direction of Third Party Sellers who may be contacted via their "Seller Information" page, accessible from any of their listings.
218Note on Third Party Seller Listings: Please keep in mind that Third Party Seller listings are merely hosted on Amazon.in and are posted solely at the direction of Third Party Sellers who may be contacted via their "Seller Information" page, accessible from any of their listings.
219219
220 ASIN and ISBN-10, Defined: "ASIN" stands for Amazon Standard Item (or Identification) Number and is a ten (10) character identifier. It can be found below any listing under "Product Details". "ISBN-10" stands for International Standard Book Number and is a ten (10) digit identifier that can be found on some book listings under "Product Details".
220ASIN and ISBN-10, Defined: "ASIN" stands for Amazon Standard Item (or Identification) Number and is a ten (10) character identifier. It can be found below any listing under "Product Details". "ISBN-10" stands for International Standard Book Number and is a ten (10) digit identifier that can be found on some book listings under "Product Details".
221221
222 Important Warning: giving false, misleading or inaccurate information in the Notice Form to Amazon may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.
222Important Warning: giving false, misleading or inaccurate information in the Notice Form to Amazon may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.
223223
224 [Back to Top]()
224[Back to top](https://amazon.in/gp/help/customer/display.html)
225225
226 **Notice Form:**
226**Notice Form:**
227227
228 If you believe that your rights are being violated by an item or information on the Amazon.in site, you may fill out and submit the Notice Form (below). This signed form can be sent via E-mail PDF or Fax to the Grievance Officer:
228If you believe that your rights are being violated by an item or information on the Amazon.in site, you may fill out and submit the Notice Form (below). This signed form can be sent via E-mail PDF or Fax to the Grievance Officer:
229229
230 **Name**: Pankaj Singh
230**Name:** Pankaj Singh
231231
232 **e-mail PDF**: grievance-officer@amazon.in
232**e-mail PDF:** grievance-officer@amazon.in
233233
234 **Subject Line:** Claim of Infringement
234**Subject Line:** Claim of Infringement
235235
236 or
236or
237237
238 **Fax**: 040 - 39922887
238**Fax:** 040 - 39922887
239239
240 or
240or
241241
242 Amazon Seller Services Pvt. Ltd.
242Amazon Seller Services Pvt. Ltd.
243243
244 Ground Floor
244Ground Floor
245245
246 Eros Plaza, Eros Corporate Tower
246Eros Plaza, Eros Corporate Tower
247247
248 Nehru Place
248Nehru Place
249249
250 New Delhi 110019
250New Delhi 110019
251251
252 (We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism).
252(We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism).
253253
254 **Prime Video:**
254**Prime Video:**
255255
256 For complaints pertaining to Amazon Prime Video, please refer to the mechanism found [here](https://www.amazon.in/gp/help/customer/display.html). By submitting complaints pertaining to the foregoing, you consent to our sharing of such information pursuant to our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html).
256For complaints pertaining to Amazon Prime Video, please refer to the mechanism found [here](https://www.amazon.in/gp/help/customer/display.html) here (https://www.amazon.in/gp/help/customer/display.html?nodeId=202064890). By submitting complaints pertaining to the foregoing, you consent to our sharing of such information pursuant to our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html) Privacy Notice (https://www.amazon.in/privacynotice).
257257
258 Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication.
258Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication.
259259
260 [Back to Top]()
260[Back to top](https://amazon.in/gp/help/customer/display.html)
261261
262 **Notice Form**
262**Notice Form**
263263
264 Re: www.Amazon.in
264Re: www.Amazon.in
265265
266 I, **\[INSERT FULL NAME AND TITLE** \] of **\[COMPANY NAME, IF APPLICABLE\]** , state as follows:
266I, \[INSERT FULL NAME AND TITLE \] of \[COMPANY NAME, IF APPLICABLE\] , state as follows:
267267
268 1. Contact information
2681. Contact information :(a) Your and/ or your company's name, address, telephone number and contact email address; (b)The contact email address and/or name which we will provide to Third Party Sellers (if relevant) so they may contact you to resolve any issues regarding your notification to us. If you do not provide a separate contact email, you authorize us to use the contact information you provide in (1)(a).
2692. Listing's ASIN (or ISBN-13 if applicable) and Allegation of Infringed Right: (a) The listing's ASIN/ISBN-13 number or detailed description of where the information that you claim is infringing your rights is located on the site; if regarding a Third Party Seller listing please also provide the name used to identify the Seller on the site (look for "dispatched and sold by \_\_\_\_\_" or "by \_\_\_\_\_\_" in the listing). (b) A description of your intellectual property right(s) that you claim has/have been infringed (e.g. copyright, trademark or patent) by the information of/for this ASIN/ISBN-13. \[REPEAT (2)(a-b) as necessary for multiple items, see example Notice Form here.\]
2703. Include the following statement: "I have a good faith belief that the portion of the listing(s) described above violate(s) the intellectual property rights owned by the intellectual property owner or its agent, nor is such use otherwise permissible under law."
2714. Include the following statement: "I represent that the information in this notification is true and correct and that I am the intellectual property owner or authorised to act on behalf of the intellectual property owner for the rights described above."
2725. Sign the Notice Form.
269273
270 :(a) Your and/ or your company's name, address, telephone number and contact email address; (b)The contact email address and/or name which we will provide to Third Party Sellers (if relevant) so they may contact you to resolve any issues regarding your notification to us. If you do not provide a separate contact email, you authorize us to use the contact information you provide in (1)(a).
271 2. Listing's ASIN (or ISBN-13 if applicable) and Allegation of Infringed Right:
274[Back to top](https://amazon.in/gp/help/customer/display.html)
272275
273 (a) The listing's ASIN/ISBN-13 number or detailed description of where the information that you claim is infringing your rights is located on the site; if regarding a Third Party Seller listing please also provide the name used to identify the Seller on the site (look for "dispatched and sold by \_\_\_\_\_" or "by \_\_\_\_\_\_" in the listing). (b) A description of your intellectual property right(s) that you claim has/have been infringed (e.g. copyright, trademark or patent) by the information of/for this ASIN/ISBN-13. \[REPEAT (2)(a-b) as necessary for multiple items, see example Notice Form here.\]
274 3. Include the following statement: "I have a good faith belief that the portion of the listing(s) described above violate(s) the intellectual property rights owned by the intellectual property owner or its agent, nor is such use otherwise permissible under law."
275 4. Include the following statement: "I represent that the information in this notification is true and correct and that I am the intellectual property owner or authorised to act on behalf of the intellectual property owner for the rights described above."
276 5. Sign the Notice Form.
276**Notice and Procedure for Notifying Amazon.in of Objectionable Content**
277277
278 **Notice and Procedure for Notifying Amazon.in of Objectionable Content**
278If you believe that any content on, or advertised for sale on, the website contains any Objectionable Content as defined under Section 8 above, please notify us immediately by copying the Notice to Amazon.in of Objectionable Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a signed copy via E-mail PDF or Fax to the Grievance Officer:
279279
280 If you believe that any content on, or advertised for sale on, the website contains any Objectionable Content as defined under Section 8 above, please notify us immediately by copying the Notice to Amazon.in of Objectionable Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a signed copy via E-mail PDF or Fax to the Grievance Officer:
280**Name:** Pankaj Singh
281281
282 **Name**: Pankaj Singh
282**e-mail PDF:** grievance-officer@amazon.in
283283
284 **e-mail PDF**: grievance-officer@amazon.in
284**Subject Line:** Claim of Objectionable Content
285285
286 **Subject Line:** Claim of Objectionable Content
286or
287287
288 or
288**Fax:** 040 - 39922887
289289
290 **Fax**: 040 - 39922887
290or
291291
292 or
292Amazon Seller Services Private Limited
293293
294 Amazon Seller Services Private Limited
294Ground Floor,
295295
296 Ground Floor,
296Eros Plaza, Eros Corporate Tower,
297297
298 Eros Plaza, Eros Corporate Tower,
298Nehru Place,
299299
300 Nehru Place,
300New Delhi 110019
301301
302 New Delhi 110019
302Please note that this procedure is exclusively for notifying Amazon.in of Objectionable Content on or advertised for sale on the Amazon.in website. Please provide your address, telephone number, and e-mail address when sending the notice to us.
303303
304 Please note that this procedure is exclusively for notifying Amazon.in of Objectionable Content on or advertised for sale on the Amazon.in website. Please provide your address, telephone number, and e-mail address when sending the notice to us.
304**Important Warning:** Giving false, misleading or inaccurate information in the Notice to Amazon.in may result in civil and/ or criminal liability.
305305
306 **Important Warning:** Giving false, misleading or inaccurate information in the Notice to Amazon.in may result in civil and/ or criminal liability.
306**Notice to Amazon.in of Objectionable Content**
307307
308 [Back to Top]()
308In the matter of Amazon.in
309309
310 **Notice to Amazon.in of Objectionable Content**
310I, \[Please set out your full name\] of \[please give your postal address\], \[please set your occupation\], says as follows:
311311
312 In the matter of Amazon.in
3121. I refer to the website www.Amazon.in ("the website"). I make this statement in support of my giving Amazon.in notice that, via the website, it is causing or contributing to the publication of Objectionable Content.
3132. The Objectionable Content (delete whichever paragraph is not applicable): (a) appear in a book being sold by Amazon.in via the website entitled \[please state the book name and its author\]. The Objectionable Content appear on page **\[please state the page number(s) where you consider the words constitute Objectionable Content\]**. OR (b) appear on the website at **\[please cut and paste the address of the relevant Web page from the website where the Objectionable Content appears\]**
3143. The words/ content that I consider to be Objectionable Content are **\[please repeat the exact words you are complaining about\]**
3154. This content is Objectionable Content because **\[please state why you consider the content is Objectionable Content\]**
3165. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Objectionable Content which I have complained about.
313317
314 I, **\[Please set out your full name\]** of **\[please give your postal address\]**, **\[please set your occupation\]**, says as follows:
318Statement of Truth
315319
316 1. I refer to the website www.Amazon.in ("the website"). I make this statement in support of my giving Amazon.in notice that, via the website, it is causing or contributing to the publication of Objectionable Content.
317 2. The Objectionable Content (delete whichever paragraph is not applicable): (a) appear in a book being sold by Amazon.in via the website entitled **\[please state the book name and its author\]**. The Objectionable Content appear on page \[**please state the page number(s) where you consider the words constitute Objectionable Content\]**. OR (b) appear on the website at **\[please cut and paste the address of the relevant Web page from the website where the Objectionable Content appears\]**.
318 3. The words/ content that I consider to be Objectionable Content are **\[please repeat the exact words you are complaining about\]**.
319 4. This content is Objectionable Content because **\[please state why you consider the content is Objectionable Content\]**.
320 5. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Objectionable Content which I have complained about.
320I declare the facts stated above to be true.
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322 Statement of Truth
322Signed:
323323
324 I declare the facts stated above to be true.
324Dated:
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326 Signed:
326Please read the conditions of use carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by these conditions.
327327
328 Dated:
328## Amazon Software Terms
329329
330 Please read the conditions of use carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by these conditions.
330[Back to top](https://amazon.in/gp/help/customer/display.html)
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332 [Back to Top]()
3321. **Use of the Amazon Software**
333333
334 ## Amazon Software Terms
334 You may use Amazon Software solely for purposes of enabling you to use and enjoy the Amazon Services as provided by Amazon, and as permitted by the Conditions of Use, these Amazon Software Terms and any Terms. You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Amazon Software or otherwise assign any rights to the Amazon Software in whole or in part. You may not use the Amazon Software for any illegal purpose. We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Amazon Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain Amazon Software that are specifically identified in related documentation may apply to that Amazon Software (or software incorporated with the Amazon Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Amazon Service is the property of Amazon and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.
335335
336 **1\. Use of the Amazon Software**
336 [Back to top](https://amazon.in/gp/help/customer/display.html)
337337
338 You may use Amazon Software solely for purposes of enabling you to use and enjoy the Amazon Services as provided by Amazon, and as permitted by the Conditions of Use, these Amazon Software Terms and any Terms. You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Amazon Software or otherwise assign any rights to the Amazon Software in whole or in part. You may not use the Amazon Software for any illegal purpose. We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Amazon Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain Amazon Software that are specifically identified in related documentation may apply to that Amazon Software (or software incorporated with the Amazon Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Amazon Service is the property of Amazon and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.
3382. **Use of Third Party Services**
339339
340 [Back to Top]()
340 When you use the Amazon Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
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342 **2\. Use of Third Party Services**
342 [Back to top](https://amazon.in/gp/help/customer/display.html)
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344 When you use the Amazon Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
3443. **No Reverse Engineering**
345345
346 **3\. No Reverse Engineering**
346 You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Amazon Software, whether in whole or in part, or create any derivative works from or of the Amazon Software.
347347
348 You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Amazon Software, whether in whole or in part, or create any derivative works from or of the Amazon Software.
348 [Back to top](https://amazon.in/gp/help/customer/display.html)
349349
350 **Updates**
350**Updates**
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352 In order to keep the Amazon Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
352In order to keep the Amazon Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
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354 [Back to Top]()
354## Conditions of Sale (between Sellers and the Customer)
355355
356 ## Conditions of Sale (between Sellers and the Customer)
356**Please read these conditions carefully before placing an order for any products with the Sellers ("We" or "Our" or "Us", wherever applicable) on the Amazon.in (the website). These conditions signify your agreement to be bound by these conditions.**
357357
358 **Please read these conditions carefully before placing an order for any products with the Sellers ("We" or "Our" or "Us", wherever applicable) on the Amazon.in (the website). These conditions signify your agreement to be bound by these conditions.**
358In addition, when you use any current or future Amazon.in service (eg: Wishlist or Marketplace or Amazon MP3 Service), you will also be subject to the terms, guidelines and conditions applicable to that service ("Terms"). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.
359359
360 In addition, when you use any current or future Amazon.in service (eg: Wishlist or Marketplace or Amazon MP3 Service), you will also be subject to the terms, guidelines and conditions applicable to that service ("Terms"). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.
3601. **Conditions Relating to the Sale of Products to You**
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362 **1\. Conditions Relating to the Sale of Products to You**
362 This section deals with conditions relating to the sale of products on the website by us to you.
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364 This section deals with conditions relating to the sale of products on the website by us to you.
3642. **Our Contract**
365365
366 **2\. Our Contract**
366 Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.
367367
368 Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.
368 Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.
369369
370 Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.
371
372370 You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.
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374 Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
372 Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
375373
376 [Back to Top]()
374 [Back to top](https://amazon.in/gp/help/customer/display.html)
377375
378 **3\. Returns**
3763. **Returns**
379377
380 Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:
378 Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:
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382- it is determined that the product was not damaged while in your possession;
383- the product is not different from what was shipped to you;
384- the product is returned in original condition (with brand's/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)
380 - it is determined that the product was not damaged while in your possession;
381 - the product is not different from what was shipped to you;
382 - the product is returned in original condition (with brand's/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)
385383
386 You can review return policy for products listed on Amazon.in by clicking [here](https://www.amazon.in/gp/help/customer/display.html). For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available [here](https://www.amazon.in/gp/help/customer/display.html).
384 You can review return policy for products listed on Amazon.in by clicking [here](https://www.amazon.in/gp/help/customer/display.html) here (https://www.amazon.in/gp/help/customer/display.html?nodeId=202111910). For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available [here](https://www.amazon.in/gp/help/customer/display.html) here (https://www.amazon.in/gp/help/customer/display.html?nodeId=202111770).
387385
388 Please review our Returns Policy, which applies to products sold by us.
386 Please review our Returns Policy, which applies to products sold by us.
389387
390 **4\. Pricing and availability**
388 [Back to top](https://amazon.in/gp/help/customer/display.html)
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392We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.
3904. **Pricing and availability**
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394For more details, please review our [Pricing policy](https://amazon.in/gp/help/customer/display.html) and our [Availability Guide](https://amazon.in/gp/help/customer/display.html), both of which apply to products ordered from us.
392 We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.
395393
396 All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.
394 For more details, please review our [Pricing policy](https://agreements.legal.amazon.dev/gp/help/customer/display.html) Pricing policy (https://www.amazon.in/gp/help/customer/display.html?nodeId=202001520) and our [Availability Guide](https://agreements.legal.amazon.dev/gp/help/customer/display.html) Availability Guide (https://www.amazon.in/gp/help/customer/display.html?nodeId=201910280), both of which apply to products ordered from us.
397395
398 **5\. Taxes**
396 All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.
399397
400 You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.
398 [Back to top](https://amazon.in/gp/help/customer/display.html)
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402[Back to Top]()
4005. **Taxes**
403401
404 **6\. Health & Safety**
402 You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.
405403
406 By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.
404 [Back to top](https://amazon.in/gp/help/customer/display.html)
407405
408 **7\. Children**
4066. **Health & Safety**
409407
410 Use of Amazon.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.
408 By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.
411409
412**8\. Communications**
410 [Back to top](https://amazon.in/gp/help/customer/display.html)
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414 When you visit Amazon.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
4127. **Children**
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416**9\. Losses**
414 Use of Amazon.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.
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418 We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.
416 [Back to top](https://amazon.in/gp/help/customer/display.html)
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420[Back to Top]()
4188. **Communications**
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422**10\. Alteration or Amendments to the Conditions**
420 When you visit Amazon.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
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424 We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
422 [Back to top](https://amazon.in/gp/help/customer/display.html)
425423
426**11\. Events beyond our reasonable control**
4249. **Losses**
427425
428 We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
426 We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.
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430 **12\. Waiver**
428 [Back to top](https://amazon.in/gp/help/customer/display.html)
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432 If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
43010. **Alteration or Amendments to the Conditions**
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434[Back to Top]()
432 We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
435433
436**13\. Governing Law and Jurisdiction**
434 [Back to top](https://amazon.in/gp/help/customer/display.html)
437435
438 These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.
43611. **Events beyond our reasonable control**
437
438 We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
439
440 [Back to top](https://amazon.in/gp/help/customer/display.html)
441
44212. **Waiver**
443
444 If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
445
446 [Back to top](https://amazon.in/gp/help/customer/display.html)
447
44813. **Governing Law and Jurisdiction**
449
450 These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.
451
452 [Back to top](https://amazon.in/gp/help/customer/display.html)