Conditions of Use
ARCHIVED 2022-08-11, DATE APPROXIMATE · VERSION 20220811_rev01 · COMPARED WITH 20220201_rev01
Full text changes — 20220201_rev01 to 20220811_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 161 | 161 | New Delhi 110019 |
| 162 | 162 | |
| 163 | 163 | (We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism). |
| 164 | 164 | |
| 165 | 165 | **Prime Video:** |
| 166 | 166 | |
| 167 | For complaints pertaining to Amazon Prime Video, please refer to the mechanism found [here](https://www.primevideo.com/help/ref=atv_hp_cnt). By submitting complaints pertaining to the foregoing, you consent to our sharing of such information pursuant to our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html). | |
| 167 | For complaints pertaining to Amazon Prime Video, please refer to the mechanism found [here](https://www.amazon.in/gp/help/customer/display.html). By submitting complaints pertaining to the foregoing, you consent to our sharing of such information pursuant to our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html). | |
| 168 | 168 | |
| 169 | 169 | Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication. |
| 170 | 170 | |
| 171 | 171 | [Back to Top]() |
| 172 | 172 | |
| 173 | 173 | **Notice Form** |
| 289 | 289 | [Back to Top]() |
| 290 | 290 | |
| 291 | 291 | **3\. Returns** |
| 292 | 292 | |
| 293 | 293 | Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if: |
| 294 | 294 | |
| 295 | You can review return policy for products listed on Amazon.in by clicking [here](https://www.amazon.in/gp/help/customer/display.html/ref=cs_ret_rp_q_1) . For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available [here](https://www.amazon.in/gp/help/customer/display.html/ref=cs_ret_rfp_q_3/) . | |
| 295 | You can review return policy for products listed on Amazon.in by clicking [here](https://www.amazon.in/gp/help/customer/display.html). For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available [here](https://www.amazon.in/gp/help/customer/display.html). | |
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| 297 | 297 | Please review our Returns Policy, which applies to products sold by us. |
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| 299 | 299 | **4\. Pricing and availability** |
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| 301 | 301 | We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable. |