Adobe General Terms of Use

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33We have updated our General Terms of Use to make the language easier to understand. Please watch the explainer video and read the terms below to learn about the clarifications we have made to more clearly describe how we are treating and protecting your data. Over the next several weeks we will roll these terms out to customers globally.
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5_[Watch the video](https://video.tv.adobe.com/v/3429998)_
5_[Watch the video | Watch the video Adobe General Terms](https://video.tv.adobe.com/v/3429998)_
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7Published June 18, 2024. Effective as of June 18, 2024. These General Terms of Use replace and supersede all prior versions.
7Published October 3, 2025. Effective as of October 3, 2025. These General Terms of Use replace and supersede all prior versions.
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1010
1111Our General Terms of Use is a legal agreement between you and Adobe. We know this language can seem complex, so as you're reading through our terms, we are providing summaries as a helpful overview of what you're agreeing to. Only the terms themselves are legally binding, not these summaries.
1212
1313In any business relationship, you agree to a set of terms. These terms are our agreement with you for the use of Adobe products.
353519. [DMCA]()
3636
3737These General Terms of Use ("**General Terms**"), along with any applicable Product Specific Terms (see section 1.2 (Product Specific Terms) below) (collectively, the "**Terms**") govern your use of and access to our websites, web-based applications and products, customer support, discussion forums or other interactive areas or services, and services such as Creative Cloud (collectively, the "**Services**") and your installation and use of any software that we include as part of the Services, including, without limitation, mobile and desktop applications, Sample Files and Content Files (defined below), scripts, instruction sets, and related documentation (collectively, the "**Software**"). If you have agreed to the Subscription and Cancellation Terms ([https://www.adobe.com/legal/subscription-terms.html](https://www.adobe.com/legal/subscription-terms.html)), then such terms are also considered part of the Terms. If you are using and accessing the Services and Software through Adobe's Value Incentive Plan ("VIP") program, then the Subscription and Cancellation Terms do not apply to you, but the remainder of the Terms will govern your use of and access to the Services and Software. If you have entered into another agreement with us concerning specific Services and Software, then the terms of that agreement control where it conflicts with the Terms.
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3939**By using the services or the software, you affirm that you are of legal age to enter into the terms, or, if you are not, that you have obtained parental or guardian consent to enter into the terms.**
4040
41**You must be 13 or older to register for an individual Adobe ID. Schools that participate in the primary and secondary education named user offering may issue a child under 13 an enterprise-level Adobe ID, consistent with the K-12 (Primary and Secondary) and Higher Education Additional Terms for Student Data**
41**You must be 13 or older to register for an Adobe ID. Schools and their personnel may deploy Services to children under 13 consistent with the K-12 (Primary and Secondary) and Higher Education Additional Terms for Student Data**
4242([http://www.adobe.com/go/primary-secondary-terms](http://www.adobe.com/go/primary-secondary-terms).)
4343
4444## 1\. Your Agreement with Adobe
4545
4646### 1.1 Choice of Law and Contracting Entity
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4848#E1E1E1
4949
5050#### Section 1.1 means:
5151
5252The country and law(s) that this agreement falls under depends on where you live.
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54If you reside in North America (inclusive of the United States, Canada, Mexico, United States territories and possessions, and United States military bases, wherever located), your relationship is with Adobe Inc., a United States company, and the Terms are governed by, and construed and interpreted in accordance with, the laws of the State of California, U.S.A., unless preempted by U.S. federal law, without regard to conflict of law rules. If you reside outside of North America, your relationship is with Adobe Systems Software Ireland Limited, and the Terms are governed by, and construed and interpreted in accordance with, the laws of Ireland, unless preempted by local law. For customers in Australia, Adobe Systems Software Ireland Limited is acting as an authorized agent of Adobe Systems Pty Ltd. and is entering into this contract in its capacity as agent for Adobe Systems Pty Ltd. You may have additional rights under your local law. We do not seek to limit those rights where it is prohibited to do so by law. For purposes of the Terms, "**Adobe**," "**us**," "**we**," and "**our**" mean either Adobe Inc., Adobe Systems Software Ireland Limited, or Adobe Systems Pty Ltd., as applicable.
54If If you reside in North America (inclusive of the United States, Canada, Mexico, United States territories and possessions, and United States military bases, wherever located), your relationship is with Adobe Inc., a United States company, and the Terms are governed by, and construed and interpreted in accordance with, the laws of the State of California, U.S.A., unless preempted by U.S. federal law, without regard to conflict of law rules. If you reside outside of North America or Japan, your relationship is with Adobe Systems Software Ireland Limited, and the Terms are governed by, and construed and interpreted in accordance with, the laws of Ireland, unless preempted by local law. If you reside in Japan, your relationship is with Adobe KK, a Japanese company, and the Terms are governed by, and construed and interpreted in accordance with, the laws of Japan, without regard to conflict of law rules. For customers in Australia, Adobe Systems Software Ireland Limited is acting as an authorized agent of Adobe Systems Pty Ltd. and is entering into this contract in its capacity as agent for Adobe Systems Pty Ltd. You may have additional rights under your local law. We do not seek to limit those rights where it is prohibited to do so by law. For purposes of the Terms, "**Adobe**," "**us**," "**we**," and "**our**" mean either Adobe Inc., Adobe Systems Software Ireland Limited, o Adobe Systems Pty Ltd., or Adobe KK, as applicable.
5555
5656### 1.2 Product Specific Terms
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5858#E1E1E1
5959
6060#### Section 1.2 means:
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6969
7070#### Section 1.3 means:
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7272If you're using an individual Adobe plan, you have control over your content and the work you create. If you're using a business plan, your organization has access to and control over your work.
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74If you received an "**Entitlement**" (which is defined as the right to use, access, and consume the Services and Software) from an organization or group, including but not limited to a business or any other commercial entity, government entity, non-profit organization, or educational institution (each, a "**Business**") under one of Adobe's business plans (such as {{creative-cloud-pro-teams}}, Creative Cloud for Enterprise, or Document Cloud), then (A) you are a "**Business User**" of such Business; (B) your Adobe profile associated with such Entitlement is a "**Business Profile**"; and (C) all references to "you" in the Terms will mean such Business and its Business Users, as applicable. If you are a Business User, you agree that, due to your receipt of Entitlements from such Business, (1) Adobe may provide such Business with the ability to access, use, remove, retain, and control your Business Profile and all Content therein whether uploaded or imported before or after the date the Terms were last updated; (2) your use of the Services and Software is governed by such Business's agreement with Adobe; and (3) Adobe may provide your personal information to such Business. Access to complimentary Entitlements ("Complimentary Services") may be provided to any users added to a Business's Admin Console (as defined in the Business Customers Additional Terms set forth in Section 1.2), and such users would be considered Business Users. If you are a Business User with Entitlements from multiple Businesses, you may have separate Business Profiles associated with each Business. As a Business User, you may have different agreements with or obligations to a Business, which may affect your Business Profile or your Content (defined in 4.1). Adobe is not responsible for any violation by you of such agreements or obligations. If you did not receive Entitlements from a Business (e.g., you subscribed to a Creative Cloud for individuals plan and received Entitlements through this plan), then (a) you are a "**Personal User**"; (b) your Adobe profile is a personal profile; (c) you maintain sole access and control over all Content in your personal account or personal profile (except as otherwise indicated in the Privacy Policy); and (d) all references to "you" in the Terms will mean you as an individual. If you receive Entitlements through a personal plan and from a Business, then you are both a Personal User and a Business User. You are a Personal User when you utilize the Entitlements you obtained through your personal plan, and you are a Business User when you utilize your Entitlements provided by a Business.
74If you received an "**Entitlement**" (which is defined as the right to use, access, and consume the Services and Software) from an organization or group, including but not limited to a business or any other commercial entity, government entity, non-profit organization, or educational institution (each, a "**Business**") under one of Adobe's business plans (such as Creative Cloud for Teams, Creative Cloud for Enterprise, or Document Cloud), then (A) you are a "**Business User**" of such Business; (B) your Adobe profile associated with such Entitlement is a "**Business Profile**"; and (C) all references to "you" in the Terms will mean such Business and its Business Users, as applicable. If you are a Business User, you agree that, due to your receipt of Entitlements from such Business, (1) Adobe may provide such Business with the ability to access, use, remove, retain, and control your Business Profile and all Content therein whether uploaded or imported before or after the date the Terms were last updated; (2) your use of the Services and Software is governed by such Business's agreement with Adobe; and (3) Adobe may provide your personal information to such Business. Access to complimentary Entitlements ("**Complimentary Services**") may be provided to any users added to a Business's Admin Console (as defined in the [Business Customers Additional Terms](http://www.adobe.com/go/business_terms) set forth in Section 1.2) and such users would be considered Business Users. If you are a Business User with Entitlements from multiple Businesses, you may have separate Business Profiles associated with each Business. As a Business User, you may have different agreements with or obligations to a Business, which may affect your Business Profile or your Content (defined in 4.1). Adobe is not responsible for any violation by you of such agreements or obligations. If you did not receive Entitlements from a Business (e.g., you subscribed to a Creative Cloud for individuals plan and received Entitlements through this plan), then (a) you are a "**Personal User**"; (b) your Adobe profile is a personal profile; (c) you maintain sole access and control over all Content in your personal account or personal profile (except as otherwise indicated in the Privacy Policy); and (d) all references to "you" in the Terms will mean you as an individual. If you receive Entitlements through a personal plan and from a Business, then you are both a Personal User and a Business User. You are a Personal User when you utilize the Entitlements you obtained through your personal plan, and you are a Business User when you utilize your Entitlements provided by a Business.
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7676### 1.4 Business Email Domains
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7878As a Personal User or a Business User, you may create an Adobe account using an email address provided or assigned to you by a Business (such as your work email address). If the Business establishes a direct relationship with us, they may want to add your account to such relationship. If this happens, the Business may, with prior notice from the Business or us, roll your account into the Business's account. This means the Business may (A) access the account; (B) take control over the account and any Content therein whether stored, uploaded, or imported before or after the date the Terms were last updated; and (C) recommend any non-Business Content associated with such account to be moved to a new account that utilizes an email address not associated with such Business. You, as a Personal User with an Adobe account assigned to a Business or a Business User, also acknowledge that Adobe may provide your personal information to such Business (including, for clarity, sharing your information with an administrator of your Business), such as your name, email address and Entitlement information. If you do not want a Business to access, use, remove, retain, or control an account or profile, then do not use a Business email address with that account. Information regarding Content storage and access, and how you may change the email address associated with your account may be found here: [https://adobe.com/go/business-storage-helpx](https://adobe.com/go/business-storage-helpx). Adobe may share information about the Business, such as name and email address of the administrator, to a Business User.
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8080### 1.5 Updates to Terms
110110**(A) Operational Use.** Our Services and Software will access your Local and Cloud Content to enable the normal running of the Services and Software, for example, allowing Photoshop to open your file so you can edit it.
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112112**(B) No Scanning or Review of Local Content.** For Content stored locally on your device ("**Local Content**"), we do not scan or review your Content.
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114114**(C) Illegal and Abusive Cloud Content.** For Content that you have uploaded to our servers or create using our cloud-based Services ("**Cloud Content**"), Content may be automatically scanned to ensure we are not hosting illegal or abusive content, like Child Sexual Abuse Material.
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116**(D) Content Analytics with Cloud Content.** Subject to your opt-out rights, we may perform Content Analytics (see section 4.3(B)) with Cloud Content to help us understand how our users are using our Services and Software to allow us to improve your Services and Software experience, provide recommendations to you, and customize your experience. Learn more about your right to opt out of us performing Content Analytics using your Content ([adobe.com/go/contentanalysisfaq](https://www.adobe.com/go/contentanalysisfaq)) and usage data ([adobe.com/go/usagedatafaq](https://www.adobe.com/go/usagedatafaq)). Insights from Content Analytics may be used to inform our marketing to you, subject to your opt-out and consent rights regarding our marketing.
116**(D) Content Analytics with Cloud Content.** Subject to your opt-out rights, we may perform Content Analytics (see section 4.3(B)) with Cloud Content to help us understand how our users are using our Services and Software to allow us to improve your Services and Software experience, provide recommendations to you, and customize your experience. Learn more about your right to opt out of us performing Content Analytics using your Content ([adobe.com/go/contentanalysisfaq)](https://www.adobe.com/go/contentanalysisfaq) and usage data ([adobe.com/go/usagedatafaq)](https://www.adobe.com/go/usagedatafaq). Insights from Content Analytics may be used to inform our marketing to you, subject to your opt-out and consent rights regarding our marketing.
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118**(E) Public and Shared Cloud Content.** For Cloud Content on our Adobe Stock platform and other public-facing platforms like Behance and Lightroom communities, all Cloud Content is subject to review for intellectual property issues and safety issues (for example, violence and nudity). If you choose to share your Cloud Content with others using our Software and Services, we may automatically review this shared Cloud Content to flag abusive behavior (such as spam or phishing).
118**(E) Public and Shared Cloud Content.** For Cloud Content on our Adobe Stock platform and other public-facing platforms like Behance and {{lightroom}} communities, all Cloud Content is subject to review for intellectual property issues and safety issues (for example, violence and nudity). If you choose to share your Cloud Content with others using our Software and Services, we may automatically review this shared Cloud Content to flag abusive behavior (such as spam or phishing).
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120120**(F) Generative AI.** We will not use your Local or Cloud Content to train generative AI models except for Content you choose to submit to the Adobe Stock marketplace, and this use is governed by the separate Adobe Stock Contributor Agreement.
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122122**(G) Human Review of Cloud Content.** For Cloud Content, human review may occur in limited circumstances:
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1241241. when you ask us (like contacting our support team);
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260260
261261#### Section 3.12 means:
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263263Some of our products allow you to access third-party apps or services, like social media apps and plug-ins, but Adobe isn't responsible for these tools. They are governed by the terms of the third-party providers.
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265Adobe may make third-party software and services (including plug-ins and extensions) available to you through the Services and Software as a convenience. Third-party software and services are not Services and Software as defined in the Terms and your acquisition and use of such third-party software and services is solely between you and the third party. Some third-party terms that may be applicable to your use of the Services and Software are available here: ([https://www.adobe.com/go/thirdparty](https://www.adobe.com/go/thirdparty) and [https://www.adobe.com/legal/permissions/image-notice.html](https://www.adobe.com/legal/permissions/image-notice.html)). You are responsible for complying with all applicable third-party terms.
265Adobe may make third-party software and services (including plug-ins and extensions) available to you through the Services and Software as a convenience. Third-party software and services are not Services and Software as defined in the Terms and your acquisition and use of such third-party software and services is solely between you and the third party. Some third-party terms that may be applicable to your use of the Services and Software are available here: ([https://www.adobe.com/go/thirdparty](https://www.adobe.com/go/thirdparty)and [https://www.adobe.com/legal/permissions/image-notice.html](https://www.adobe.com/legal/permissions/image-notice.html)). You are responsible for complying with all applicable third-party terms.
266266
267267## 4\. Your Content
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271271### Section 4 means:
4244246.22 violate applicable law.
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426426## 7\. Fees and Payment
427427
428428### 7.1 Taxes and Third-Party
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430You must pay any applicable taxes and third-party fees (including, for example, telephone toll charges, mobile carrier fees, ISP charges, data plan charges, credit card fees, VAT, foreign exchange fees, and foreign transaction fees). We are not responsible for these fees. Contact your financial institution with questions about fees. We may take steps to collect the fees you owe us. You are responsible for all related collection costs and expenses. If you are located in a different country from the applicable Adobe entity with which you are transacting (i.e., Adobe Inc. for North American customers and Adobe Systems Software Ireland Limited for customers in all other countries), your payments will be made to a foreign entity.
430You must pay any applicable taxes and third-party fees (including, for example, telephone toll charges, mobile carrier fees, ISP charges, data plan charges, credit card fees, VAT, foreign exchange fees, and foreign transaction fees). We are not responsible for these fees. Contact your financial institution with questions about fees. We may take steps to collect the fees you owe us. You are responsible for all related collection costs and expenses. If you are located in a different country from the applicable Adobe entity with which you are transacting (i.e., Adobe Inc. for North American customers, Adobe KK for Japanese customers, and Adobe Systems Software Ireland Limited for customers in all other countries), your payments will be made to a foreign entity.
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432432### 7.2 Credit Card Information
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434434You authorize us or our authorized vendor(s) to store your payment method and use it in connection with your use of the Services and Software as described in your Subscription and Cancellation Terms. To avoid interruption of your service, we may participate in programs supported by your card provider to try to update your payment information. You authorize us or our authorized vendor(s) to continue billing and charging your account for amounts owed with the information that we obtain.
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436436## 8\. Your Warranty and Indemnification Obligations
548548### 14.2 No Class Actions
549549
550550**You may only resolve disputes with us on an individual basis, and you may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Nonetheless, if any portion of this class action waiver is deemed unenforceable or invalid as to a particular remedy, then that remedy (and only that remedy) must be severed from the arbitration and may be sought in court. The parties agree, however, that any adjudication of remedies not subject to arbitration shall be stayed pending the outcome of any arbitrable claims and remedies.**
551551
552552### 14.3 Arbitration Rules
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554If you reside in the Americas, JAMS will administer the arbitration in Santa Clara County, California, USA, pursuant to its Streamlined Arbitration Rules and Procedures. If you reside in Australia, New Zealand, Japan, mainland China, Hong Kong, Macau, Taiwan, South Korea, India, Sri Lanka, Bangladesh, Nepal, or a member state of the Association of Southeast Asian Nations (ASEAN), then the Singapore International Arbitration Centre (SIAC) will administer the arbitration in Singapore under its Rules of Arbitration, which rules are deemed to be incorporated by reference in this section. Otherwise, the London Court of International Arbitration (LCIA) will administer the arbitration in London, UK under the LCIA Arbitration Rules. There will be one arbitrator that you and Adobe mutually select. The arbitration will be conducted in the English language, but any witness whose native language is not English may give testimony in the witness's native language, with simultaneous translation into English (at the expense of the party presenting the witness). Judgment upon the award rendered may be entered and will be enforceable in any court of competent jurisdiction having jurisdiction over you and us. In the event of a conflict between the rules of the arbitration provider and the Terms, including with respect to the assessment of the fees and costs of arbitration, the Terms will govern.
554If you reside in the Americas, JAMS will administer the arbitration in Santa Clara County, California, USA, pursuant to its Streamlined Arbitration Rules and Procedures and also its Mass Arbitration Procedures and Guidelines for any action in which you are represented by a law firm or collection of law firms that has filed at least 25 arbitration demands of a similar nature against Adobe within a year. If you reside in Australia, New Zealand, Japan, mainland China, Hong Kong, Macau, Taiwan, South Korea, India, Sri Lanka, Bangladesh, Nepal, or a member state of the Association of Southeast Asian Nations (ASEAN), then the Singapore International Arbitration Centre (SIAC) will administer the arbitration in Singapore under its Rules of Arbitration, which rules are deemed to be incorporated by reference in this section. Otherwise, the London Court of International Arbitration (LCIA) will administer the arbitration in London, UK under the LCIA Arbitration Rules. There will be one arbitrator that you and Adobe mutually select. The arbitration will be conducted in the English language, but any witness whose native language is not English may give testimony in the witness' native language, with simultaneous translation into English (at the expense of the party presenting the witness). Judgment upon the award rendered may be entered and will be enforceable in any court of competent jurisdiction having jurisdiction over you and us. In the event of a conflict between the rules of the arbitration provider and the Terms, including with respect to the assessment of the fees and costs of arbitration, the Terms will govern.
555555
556556### 14.4 Arbitration Fees and Costs
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558Payment of all filing, administration, and arbitrator fees and costs of arbitration will be governed by the rules of the arbitration provider, except that to the extent that you bring a Claim as part of a Coordinated Action, we agree that the parties will equally share all of the fees and costs of arbitration (to the extent that allocation is not already required under applicable rules). For purposes of this section, a "Coordinated Action" is any action in which you are represented by a law firm or collection of law firms that has filed numerous coordinated individual arbitration demands of the same or similar nature against Adobe within a short time. Notwithstanding the above, if you are unable to afford fees or costs of arbitration, Adobe will pay them. If the arbitrator finds that either the substance of a Claim or the relief sought in arbitration was frivolous, or a Claim was brought for an improper purpose, the parties may seek to re-allocate the fees and costs of arbitration, according to the rules of the arbitration provider.
558Payment of all filing, administration, and arbitrator fees and costs of arbitration will be governed by the rules of the arbitration provider. Notwithstanding the above, if you are unable to afford fees or costs of arbitration, Adobe will pay them. If the arbitrator finds that either the substance of a Claim or the relief sought in arbitration was frivolous, or a Claim was brought for an improper purpose, the parties may seek to re-allocate the fees and costs of arbitration, according to the rules of the arbitration provider.
559559
560560### 14.5 Exceptions to Arbitration - Small Claims and Injunctive Relief
561561
562562Notwithstanding the foregoing, either party may elect to have any Claim that is subject to the jurisdiction of small claims court decided in small claims court in Santa Clara County, California, USA, or the county of your residence. If either party files a Claim in arbitration that could have been brought in small claims court, the other party may provide notice that it wants the case decided in small claims court before the appointment of an arbitrator, and the arbitrator shall administratively close the case before assessing any fees, and the party bringing the Claim must proceed in small claims court in lieu of arbitration. Any dispute about whether a Claim qualifies for small claims court shall be resolved by that court, not by an arbitrator. In the event of any such dispute, the arbitration proceeding shall remain closed unless and until a decision by the small claims court that the Claim should proceed in arbitration. Additionally, either party shall be entitled to apply for preliminary injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction, such as in the event of your or others' unauthorized access to or use of the Services or Software in violation of the Terms. If a party has a dispute in which they seek to obtain both preliminary injunctive relief and other forms of relief, the party may go to court to seek preliminary injunctive relief but must arbitrate its claims or seek relief in small claims court for all other forms of relief.
563563
564564### 14.6 Acceptance of Arbitration and Right to Opt Out
642642We respect the Intellectual Property Rights of others, and we expect our users to do the same. We will respond to clear notices of copyright infringement consistent with the Digital Millennium Copyright Act ("DMCA"). You can learn more about Adobe's IP Takedown policies and practices here: [https://www.adobe.com/legal/dmca.html](https://www.adobe.com/legal/dmca.html).
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644644Adobe Inc.: 345 Park Avenue, San Jose, California 95110-2704, USA.
645645
646646Adobe Systems Software Ireland Limited: 4-6 Riverwalk, City West Business Campus, Saggart, Dublin 24, Republic of Ireland
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648Adobe\_General\_Terms\_of\_Use-en\_US\_20240217
648Adobe KK: Gate City Ohsaki East Tower, 1-11-2 Ohsaki, Shinagawa-ku, Tokyo 141-0032, Japan
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650Adobe\_General\_Terms\_of\_Use-en\_US\_20251003