Adobe Privacy Policy

20250301_rev01 · COMPARED WITH 20240701_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20240701_rev01 to 20250301_rev01

33The Adobe Privacy Policy describes the privacy practices of Adobe's Services and Software (as defined in our General [Terms of Use)](https://www.adobe.com/legal/terms.html) and anywhere we display or reference this policy.
44
55If you are a resident of North America, your relationship is with Adobe Inc. (Adobe U.S.) and the laws of California and the United States apply.
66
77If you reside outside of North America, your relationship is with Adobe Systems Software Ireland Limited (Adobe Ireland), which is the controller with regard to your personal information collected by Adobe, and the laws of Ireland apply.
88
9Please note that in order to use our Services and Software, you acknowledge that Adobe will transfer your personal information across national borders and to other countries where Adobe and its partners and providers operate, including the United States. The privacy protections and rights of authorities to access your information in these countries may not be equivalent to those in your country. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections. For more information, please see the section "[Does Adobe transfer my personal information across national borders?](https://www.adobe.com/privacy/policy.html)"
9Please note that in order to use our Services and Software, you acknowledge that Adobe will transfer your personal information across national borders and to other countries where Adobe and its partners and providers operate, including the United States. The privacy protections and rights of authorities to access your information in these countries may not be equivalent to those in your country. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections. For more information, please see the section "[Does Adobe transfer my personal information across national borders?]()"
1010
1111If the content or information that you store in Adobe Services and Software contains personal information of other individuals, you must be legally permitted to disclose the personal information to Adobe.
1212
13### Summary of Key Points
13## Summary of Key Points
1414
1515At Adobe we take data privacy seriously. We believe in transparency so you can control your data and make informed choices about how it is used. We are here to support and protect your privacy decisions wherever you use our products and services. Adobe prioritizes your control over the data you store in the cloud in the following ways:
1616
17- **This policy explains when we process personal information for our legitimate interests. You can ask us to stop processing this information. [Learn more about your rights and how you can exercise them](https://www.adobe.com/privacy/policy.html).**
17- **This policy explains when we process personal information for our legitimate interests. You can ask us to stop processing this information.** [Learn more about your rights and how you can exercise them.]()
1818- This policy also explains when we will first get your consent before processing your personal information, including when doing so is required by law.
19- We use your personal information to enable you to register with Adobe and to provide you with our Services and Software, and other products or services that you request. [Learn more](https://www.adobe.com/privacy/policy.html).
20- We provide interactive features that engage with social media sites, such as Facebook. If you use these features, these sites will send us personal information about you. [Learn more]().
19- We use your personal information to enable you to register with Adobe and to provide you with our Services and Software, and other products or services that you request.
20- We provide interactive features that engage with social media sites, such as Facebook. If you use these features, these sites will send us personal information about you.
2121- We use cookies and other technologies to track the use of our Services and Software. To learn about opportunities to choose not to allow cookies, click [here](https://www.adobe.com/privacy/opt-out.html). If you are using our website in a browser, this information is also available in our [Cookies Policy](https://www.adobe.com/privacy/cookies.html).
22- There are several places within Adobe's Services and Software that allow you to post comments, upload pictures, or submit content which will be publicly available where you choose to participate in these activities. We also disclose personal information to other companies in the Adobe family and with advertising and sales partners consistent with your choices. We also disclose information with third parties we engage to process personal information on our behalf or when such sharing is required by law, or in certain other situations. [Learn more](https://www.adobe.com/privacy/policy.html).
23- We transfer your personal information to the US and other countries, which may be outside the country in which you live. We use government-approved contractual clauses such as European Commission approved Standard Contractual Clauses to help protect your personal information. [Learn more](https://www.adobe.com/privacy/policy.html).
22- There are several places within Adobe's Services and Software that allow you to post comments, upload pictures, or submit content which will be publicly available where you choose to participate in these activities. We also disclose personal information to other companies in the Adobe family and with advertising and sales partners consistent with your choices. We also disclose information with third parties we engage to process personal information on our behalf or when such sharing is required by law, or in certain other situations.
23- We transfer your personal information to the US and other countries, which may be outside the country in which you live. We use government-approved contractual clauses such as European Commission approved Standard Contractual Clauses to help protect your personal information.
2424
25### What does this privacy policy cover?
25- * *
2626
27[What does this privacy policy cover?]()
28
29[What information does Adobe collect about me?]()
30
31[How does Adobe use the information it collects about me, and what are the legal bases for these uses?]()
32
33[Does Adobe disclose my personal information to others?]()
34
35[Is my personal information displayed anywhere within Adobe's apps or websites?]()
36
37[Is my personal information secure?]()
38
39[Where does Adobe store my personal information?]()
40
41[Does Adobe transfer my personal information across national borders?]()
42
43[What rights do I have regarding my personal information and how can I exercise these?]()
44
45[What rights do I have in my state?]()
46
47[Withdrawing consent or otherwise objecting to direct marketing]()
48
49[What information is collected by companies using Adobe Experience Cloud solutions?]()
50
51[How long does Adobe retain my information?]()
52
53[Can children use Adobe websites and apps?]()
54
55[Will this privacy policy change?]()
56
57[Who can I contact with questions or concerns?]()
58
59- * *
60
61## What does this privacy policy cover?
62
2763This privacy policy describes how Adobe (also referred to as "we," "us" or "our") will make use of your information in the context of:
2864
2965- Adobe websites; web-based services such as Behance; and web-based aspects of the Creative Cloud, Document Cloud and Experience Cloud (together referred to as "websites");
3066- Services that display or include a reference to this policy;
3167- Adobe's marketing, sales, and advertising practices; and
3268- The privacy practices of previously acquired companies, unless otherwise noted here.
3369
3470Please note that websites and apps provided by some companies acquired by Adobe may operate under their own privacy policies until their privacy practices are integrated with Adobe's privacy practices. For a current list of these companies, click [here](https://www.adobe.com/privacy/policies.html). Additional privacy-related information for certain Adobe Services and Software can be found in the table below:
3571
36Please also see the [Adobe Terms of Use](https://www.adobe.com/legal/terms.html) and any additional Terms of Use or [Product License Agreements](https://www.adobe.com/legal/licenses-terms.html) that may apply to the Services and Software you are using.
72## What information does Adobe collect about me?
3773
38### What information does Adobe collect about me?
39
4074**Adobe ID, registration, and customer support**
4175
4276When you register to use an Adobe Service, create an Adobe ID, purchase a license to our Services and Software, or contact us for support or other offerings, Adobe collects information that identifies you. This includes:
4377
4478Identifiers and contact information, such as:
4579
4680- Name;
47
4881- Email address;
4982- Telephone number;
5083- Postal or Physical Address;
5184- Country;
5285
5386Commercial and transaction information, such as:
5487
5588- Payment/billing information (where an app or website is 'paid for');
5689- Licenses purchased;
5790- Eligibility information (e.g., student or teacher identification for student and teacher editions of apps);
5891- Content of and information provided through customer support and other communications (e.g., recorded customer and technical support calls and stored content of your correspondence with us via our website, chat features, phone and video calls, emails, and other channels);
59
6092- Types of Services and Software of interest.
6193
6294Professional, education or other demographic information, such as:
6395
6496- Date of birth;
6597- Company or school name;
88120
89121- IP address;
90122- Browser and device information, including browser and device type, settings, unique identifiers, version, language settings, and configuration;
91123- Webpage that led you to an Adobe website;
92124- Search terms entered into a search engine which led you to an Adobe website;
93125- Use and navigation of Services and Software, including how you interact with Adobe websites (collected through cookies and similar technologies, or by Adobe servers when you are logged into the app or website);
94
95126- Analysis of your use and navigation of the Services and Software;
96127- Analysis of your content subject to your opt-out and consent rights.
97128
98129Professional, Education or other demographic information, such as:
99130
100131- Profile information (e.g., account profile, public profile, Behance profile).
106137Sensitive personal information, such as:
107138
108139- Biometric identifiers or information as defined under US laws (e.g., faceprints and voiceprints from your user Content, as defined in the [Adobe General Terms of Use](https://www.adobe.com/legal/terms.html)) and precise geolocation. Where required by law, we will seek any required permissions from you prior to any such collection. See the "Adobe acting on your behalf" and "How we analyze your content to deliver features requested by you" sections below for more information.
109140
110141The following links provide further information on:
111142
143- [Adobe product improvement program](https://www.adobe.com/privacy/apip.html);
144- [Usage Data FAQ: Creative Cloud and Document Cloud Apps](https://www.adobe.com/privacy/app-usage-info-faq.html)
145- [Experience Cloud usage information FAQ](https://www.adobe.com/privacy/experience-cloud-usage-info-faq.html);
146- [Adobe Genuine Software](https://www.adobe.com/genuine.html)
147- Your [privacy choices](https://www.adobe.com/privacy/opt-out.html) regarding how we use this information;
148- Adobe products and services licensed by [educational institutions](https://www.adobe.com/privacy/student-policy.html);
149- How Adobe uses [cookies and similar technologies](https://www.adobe.com/privacy/cookies.html); and
150- How Adobe [analyzes your content](https://helpx.adobe.com/manage-account/amr/machine-learning-faq.html) using techniques such as machine learning in order to improve our Services and Software, and how to [opt out](https://www.adobe.com/go/machine_learning_opt_out) of this.
151
112152**Adobe Software activation and automatic updates**
113153
114154- When you activate your Adobe Software or when you install updates to the Software, we collect analytics or other electronic network activity information, such as: your device (manufacturer, model, IP address);
115
116155- the Adobe Software (version, date of activation, successful and unsuccessful updates);
117
118156- your product serial number (e.g., where this is required before you can start using your product).
119157
120158You can learn more about app activation [here](https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html).
121159
122160**Adobe emails**
123161
128166Adobe advertises online in a variety of ways, including displaying Adobe ads to you on other companies' websites and apps and on social media platforms, such as Facebook and LinkedIn. Adobe websites use cookies, pixels, and similar technologies provided by our own company ([Adobe Experience Cloud](https://www.adobe.com/privacy/experience-cloud.html)) and other companies that allow us to gather additional information to measure and improve the effectiveness of our advertising. We collect Analytics or other electronic network activity information such as:
129167
130168- Which ads are displayed;
131169- Which ads are clicked on; and
132170- Where the ad was displayed.
133171
134****Buttons, tools, and content from other companies****
172Learn more about [Adobe's advertising practices](https://www.adobe.com/privacy/marketing.html).
135173
174**Buttons, tools, and content from other companies**
175
136176Adobe Services and Software may include buttons, tools, or content that link to other companies' services (for example, a Facebook "Like" button). We may collect information about your use of these features, such as content "liked" and address information in Google Maps. In addition, when you see or interact with these buttons, tools, or content, or view an Adobe web page or app containing them, some information from your browser may automatically be sent to the other company. Please read that company's privacy policy for more information.
137177
138178Adobe websites may implement Google reCAPTCHA Enterprise to help prevent spam and abuse. reCAPTCHA Enterprise collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for general security purposes. Your use of reCAPTCHA Enterprise is subject to Google's [Privacy Policy](https://policies.google.com/privacy) and [Terms of Use](https://policies.google.com/terms).
139179
140180**Adobe social networking pages and social sign-on services**
141181
160200### How does Adobe use the information it collects about you, and what are the legal bases for these uses?
161201
162202Adobe uses the information we collect about you for the following purposes:
163203
164204- To fulfill a contract, or take steps linked to a contract: this is relevant where you register to use an Adobe app or website (whether paid, or as a free trial). This includes:
165205 - Providing you with the Adobe Services and Software for which you have registered, and any other services or products that you have requested;
166
167206 - Administering product or platform skill/knowledge courses and other content, including testing and certifications (as applicable);
168207 - Verifying your identity;
169208 - Processing payments;
170209 - Sending you necessary communications (for example, related to payments or expiration of your subscription); and
171210 - Providing customer service or support.
172211- As required by Adobe to conduct our business and pursue our legitimate interests:
177216 - **Illegal and Abusive Cloud Content**. Cloud Content may be automatically scanned to ensure we are not hosting illegal or abusive content, like Child Sexual Abuse Material. Human review may occur when your Cloud Content is flagged or reported as illegal or abusive.
178217 - **Public and Shared Cloud Content**. All public and shared Cloud Content is subject to review for intellectual property issues and safety issues (for example, violence and nudity). If you choose to share your Cloud Content with others using our Software and Services, we may automatically review this shared Cloud Content to flag abusive behavior (such as spam or phishing). When you make your Cloud Content publicly available, additional human review may occur.
179218 - Providing you with the Adobe Services and Software for which you have registered and any other products and services you have requested;
180219 - Analyzing your use and measuring effectiveness of our Services and Software, including recordings, to better understand how they are being used so we can improve them and engage and retain users;
181220 - Sending you information about Adobe products and services, special offers and similar information, and sharing your information with third parties for their own marketing purposes, where your consent is not required;
182221 - Analyzing your use and navigation of our Services and Software, your profile information, your interaction with our communications (excluding your content), to:
183
184222 - Detect and prevent fraudulent, deceptive, or, illegal activity, or misuse of our Services and Software;
185
186223 - Improve our Services and Software, and the user experience, subject to your opt-out and consent rights, including those described here; and
187
188224 - Tailor and customize the Services and Software through marketing communications ([learn more](https://www.adobe.com/privacy/marketing.html))
189225 - Diagnosing problems in our Services and Software;
190
191226 - Conducting surveys and market research about our customers, their interests, the effectiveness of our marketing campaigns, and customer satisfaction (unless we need consent to undertake such surveys, in which case we will only do this with your permission);
192
193227 - Investigating and responding to any comments or complaints that you may send us;
194228 - Checking the validity of the sort code, account number and card number you submit if you use a credit or debit card for payment, in order to prevent payment fraud or other illegal or deceptive payment practices (we use third parties for this - see "Does Adobe disclose my personal information to others?" below);
195229 - Sharing account information registered under a business email address with employers for account migration purposes;
196230 - Combining with other data we may have about how you interacted with our products and services when logged out or logged in, in order to provide a more seamless experience, show you the most relevant content and services, and for marketing purposes, with your consent where required;
197231 - If we merge with or are acquired by another company, sell an Adobe website, app, or business unit, or if all or a substantial portion of our assets are acquired by another company, your information will likely be disclosed to the prospective purchaser, our advisers and any other prospective purchaser's advisers and will be one of the assets that is transferred to the new owner; and
198232 - In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of information in connection with government agency requests, legal process or litigation).
199233
200234Where we process your information based on legitimate interests, you can object to this processing in certain circumstances. In such cases, we will cease processing information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
201235
202236If legitimate interest is not an available legal basis in a particular jurisdiction, we will engage in the processing activities described above on a legal basis that is available in that particular jurisdiction.
203237
204238- Where required, **when you give Adobe your consent** or otherwise consistent with your choices:
205
206239 - Sending you information about Adobe products and services, special offers and similar information, and sharing your information with third parties for their own marketing purposes;
207240 - Placing cookies and using similar technologies in our Services and Software and in email communications, in accordance with our [Cookies Policy](https://www.adobe.com/privacy/cookies.html) and the information provided to you when those technologies are used;
208241 - Accessing information stored on your device for the following operational uses:
209242 - Information relating to your use of, and engagement with, Services and Software related to crash reports in order to fix the underlying problem causing the crash;
210243 - Information which you allow us to receive through device-based settings (e.g., photos, location and camera) in order to provide certain functionality within our Services and Software;
211
212244 - Analyzing your use and navigation of the Services and Software or your content and its characteristics using automated techniques or human review in order to:
213
214245 - Detect and prevent fraudulent, deceptive, or illegal activity or misuse of the Services and Software;
215
216246 - Improve our services and the user experience, such as through the Adobe Product Improvement Program as described [here](https://www.adobe.com/privacy/apip.html); and
217
218247 - Respond to your request (e.g., customer service).
219
220248 - Allowing you to participate in sweepstakes, contests, and similar promotions and to administer these activities.
221249
222250On other occasions where we ask you for consent, we will use the information for the purposes which we explain at that time. Where we rely on consent to process information, you can withdraw your consent to such activities at any time.
223251
224252- For legal reasons:
225253 - Responding to requests by government or law enforcement authorities conducting an investigation.
226
227254 - Using or disclosing information as reasonably necessary to detect, prevent, or otherwise address fraud, security, potential deceptive or illegal activities, misuse of Services and Software, or technical issues and software piracy (e.g., to confirm that software is genuine and properly licensed), helping to protect you as well as Adobe.
228255
229256Where this processing and these disclosures are not strictly required by law, Adobe may rely on its legitimate interests, where available, and those of third parties described above.
230257
231258### Does Adobe disclose my personal information to others?
232259
233260**Disclosing to other Data Controllers**
234261
235262We will disclose your personal information within the Adobe family of companies for the purposes identified above (see a list of [Adobe entities](https://www.adobe.com/about-adobe/contact/offices.html) and our [acquired companies](https://www.adobe.com/privacy/policies.html)).
236263
237264We will also disclose your personal information with other third-party data controllers with your consent (where necessary) or to provide any product or service you have requested (e.g., third-party integrations). The types of third parties your information may be disclosed to include: our resellers and other sales and advertising partners, retailers, advertisers, ad agencies, advertising networks and platforms, information service providers, fraud monitoring and prevention providers, and publishers. In some cases, in order to show you more relevant ads, we disclose with social media platforms and other advertising partners, information about actions you take on our websites and apps, such as which pages you visit and which ads you saw. These parties may be joint controllers for this processing. More information is available [here](https://www.adobe.com/privacy/marketing.html).
238265
239Third-party data controllers may also use Adobe products and services to collect and process your personal information. If you are using an email address that is associated with a business domain (e.g., yourname@businessname.com) to access Adobe's Services and Software, or if you were invited to use the Services and Software by a business, we may provide your personal information to that business.
266Third-party data controllers may also use Adobe products and services to collect and process your personal information. If you are using an email address that is associated with a business domain (e.g., [yourname@businessname.com](mailto:yourname@businessname.com)) to access Adobe's Services and Software, or if you were invited to use the Services and Software by a business, we may provide your personal information to that business.
240267
241268**Disclosing for Fraud Prevention, Safety and Security Purposes**
242269
243270We will disclose personal information to companies that help us run our business to detect, prevent, or otherwise address fraud, deception, illegal activity, misuse of Adobe Services and Software, and security or technical issues.
244271
245272Additionally, we will disclose personal information to companies, organizations, government authorities, or individuals outside of Adobe if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to detect, prevent, or protect against such fraudulent, deceptive, or illegal activity, misuse of our Services and Software, or security or technical issues, or where it is reasonably necessary to protect from harm the rights, property or safety of Adobe and our employees, our users, children, or the public as required or permitted by law.
250277
251278**Other Information Disclosure**
252279
253280Adobe may also disclose your personal information:
254281
255282- When you agree to the disclosure;
256- When we have a good faith belief that we are required to provide information in response to a subpoena, court order, or other applicable law or legal process ([learn more](https://www.adobe.com/legal/lawenforcementrequests.html)), or to respond to an emergency involving the danger of death or serious bodily harm;
283- When we have a good faith belief that we are required to provide information in response to a subpoena, court order, or other applicable law or legal process ([learn more](https://www.adobe.com/trust/transparency/government-requests.html)), or to respond to an emergency involving the danger of death or serious bodily harm;
257284- If we merge with or are acquired by another company, sell an Adobe website, app, or business unit, or if all or a substantial portion of our assets are acquired by another company, your information will likely be disclosed to the prospective purchaser, our advisers and any prospective purchaser's advisers and will be one of the assets that is transferred to the new owner.
258285
259We may disclose or publish aggregate information that doesn't specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers [use the Adobe Experience Cloud](https://www.adobe.com/privacy/experience-cloud.html).
286We may disclose or publish aggregate information that doesn't specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers [use the Adobe Experience Cloud](https://www.adobe.com/privacy/experience-cloud).
260287
261288### Is my personal information displayed anywhere on Adobe's websites or applications?
262289
263290There are several places within Adobe's Services and Software that allow you to post comments, upload pictures, participate in message boards or chats, engage with blogs, share technical information, or submit other content for others to see. Sometimes you can limit who can see what you share, but there are some places where what you share can be seen by the general public or other users of the service. Such information can appear in search engine results or through other publicly available platforms and can be "crawled" or searched by third parties. For example, when users post content on message boards, online chats, blogs, and Community Forums, the information posted by the user will become public. Some online content may remain accessible publicly even after Adobe fulfils a request to delete the poster's personal information.
264291
265292Please be careful when you share your personal information. Do not share anything you wouldn't want publicly known unless you are sure you are posting it within an app or website that allows you to control who sees what you post. Please note that when you post messages on certain user forums on our websites and app, your email address or name and/or profile photo may be included and displayed with your message. You can find more information about managing your public profile [here](https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html). To remove content you have shared on our Services and Software, please use the same feature you used to share the content. If another user invites you to participate in shared viewing, editing, or commenting of content, you may be able to delete your contributions, but usually the user who invited you has full control. If you have questions or concerns about this, please [contact us](https://www.adobe.com/go/privacyinquiry).
273300Your personal information and files are stored on Adobe's servers and the servers of companies we engage to provide services to us.
274301
275302### Does Adobe transfer my personal information across national borders?
276303
277304The main locations where we process your personal information are the US and India, but we also transfer personal information to all other countries in which Adobe or its affiliates, providers, and partners operate. We carry out these transfers in compliance with applicable laws - for example, by putting data transfer agreements in place to help protect your personal information.
278305
279If you reside outside of North America, your relationship is with Adobe Ireland. Where Adobe Ireland transfers your personal information to a country which is not within the EEA and is not subject to an adequacy decision by the EU Commission, we rely on one or more of the following legal mechanisms: European Commission approved Standard Contractual Clauses and/or your consent in certain circumstances. A copy of the relevant mechanism can be provided for your review upon request, using the contact details provided at the end of this Privacy Policy. For more information about how Adobe Ireland transfers European personal information, please see [Cross-border data transfers](https://www.adobe.com/privacy/eudatatransfers.html).
306If you reside outside of North America, your relationship is with Adobe Ireland. Where Adobe Ireland transfers your personal information to a country which is not within the EEA and is not subject to an adequacy decision by the EU Commission, we rely on one or more of the following legal mechanisms: European Commission approved Standard Contractual Clauses and/or your consent in certain circumstances. A copy of the relevant mechanism can be provided for your review upon request, using the contact details provided at the end of this Privacy Policy. For more information about how Adobe Ireland transfers European personal information, please see [Cross-border data transfers.](https://www.adobe.com/privacy/eudatatransfers)
280307
281308Adobe and its U.S. subsidiaries Marketo Inc, Magento (X-commerce, Inc) and Workfront Inc. comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Adobe has also certified to the US Department of Commerce that it adheres to EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF (as does its U.S. subsidiaries Marketo Inc, Magento (X-commerce, Inc) and Workfront Inc.). Adobe has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF (as does its U.S. subsidiaries Marketo Inc, Magento (X-commerce, Inc) and Workfront Inc.). If there is any conflict between the terms in this policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. Adobe's commitments under the Data Privacy Framework are subject to the investigatory and enforcement powers of the United States Federal Trade Commission. To learn more about the Data Privacy Framework program, and to view our certification, please visit [https://www.dataprivacyframework.gov/s/](https://www.dataprivacyframework.gov/s/).
282309
283310As set out above Adobe uses a limited number of third-party service providers to assist us in providing our services to our users and business customers. These third parties may access, process, or store personal data in the course of providing their services. Adobe maintains contracts with these third parties restricting their access, use and disclosure of personal data in compliance with our Data Privacy Framework obligations, including the onward transfer provisions, and Adobe remains liable if they fail to meet those obligations and Adobe is responsible for the event giving rise to the damage).
284311
285The information above applies to Adobe users who are consumers. More information is available for our business customers that want to learn more about [Cross-border data transfers](https://www.adobe.com/privacy/eudatatransfers.html).
312The information above applies to Adobe users who are consumers. More information is available for our business customers that want to learn more about [Cross-border data transfers](https://www.adobe.com/privacy/eudatatransfers).
286313
287314### What rights do I have regarding my personal information and how can I exercise these rights?
288315
289316When provided for by applicable law, you have the right to ask us for a copy of your personal information; to correct, delete or restrict (stop any active) processing of your personal information; and to obtain the personal information you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this information to another controller. You may be entitled to additional rights based on applicable data privacy laws in your jurisdiction.
290317
291318In addition, you can object to the processing of your personal information in some circumstances (such as where we are using the information for direct marketing).
292319
293These rights may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law to keep or which we need to defend claims against us. In addition, Adobe websites recognize the Global Privacy Control available in some web browsers. If your browser is configured to send this signal, Adobe will opt you out of Adobe's use of advertising cookies on that browser. You can learn more about Adobe's [advertising practices](https://www.adobe.com/privacy/marketing.html) and your privacy choices [here](https://www.adobe.com/privacy/opt-out.html).
320These rights may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law to keep or which we need to defend claims against us. In addition, Adobe websites recognize the Global Privacy Control available in some web browsers. If your browser is configured to send this signal, Adobe will opt you out of Adobe's use of advertising cookies on that browser. You can learn more about Adobe's [advertising practices](https://www.adobe.com/privacy/marketing) and your privacy choices [here](https://www.adobe.com/privacy/opt-out).
294321
295322To exercise any of these rights (including deactivating your Adobe ID account), you can get in touch with us - or our data protection officer - using the details set out below. Additionally, many of our Services and Software allow you to edit your personal information by accessing the "[my account](https://accounts.adobe.com/)," "my profile," or a similar feature of the service you are using. Likewise, you can delete files or photos you have stored in our Services and Software by logging in and using the deletion functions that are available.
296323
297324If you have unresolved concerns, you have the right to report them to your local privacy regulator or data protection authority and, where applicable, you also have the right to lodge a complaint with Adobe Ireland's lead supervisory authority, the Irish Data Protection Commission.
298325
299326When you are asked to provide personal information, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional. For example, to register with Adobe, to create an Adobe ID, and to use some Adobe Services and Software, the provision of some information is mandatory: if relevant information is not provided, then we will not be able to administer an Adobe account to you, or provide you with the Services and Software requested. Other optional information, if not provided, may impact our ability to provide a personalized experience or tailored content or offerings.
301328### What rights do I have in my state?
302329
303330In addition to the rights above, see [Additional US State Privacy Rights](https://www.adobe.com/privacy/us-rights.html) for more information.
304331
305332### Withdrawing consent or otherwise objecting to direct marketing
306333
307The Adobe family of companies (see list of [Adobe entities](https://www.adobe.com/about-adobe/contact/offices.html) and our [acquired companies](https://www.adobe.com/privacy/policies.html)) and companies we hire to help market our Services and Software on our behalf may use your information to provide you with information and offers related to Adobe.
334The Adobe family of companies (see list of [Adobe entities](https://www.adobe.com/about-adobe/contact/offices.html) and our [acquired companies](https://www.adobe.com/privacy/policy)) and companies we hire to help market our Services and Software on our behalf may use your information to provide you with information and offers related to Adobe.
308335
309336Where we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time by:
310337
311338- updating your preferences in your Adobe ID profile;
312339- updating your preferences in your specific website or app accounts;
313340- clicking the unsubscribe link at the bottom of our marketing emails; or
334361### Will this privacy policy change?
335362
336363Occasionally, we may update this privacy policy (or other documents in the Adobe Privacy Center) to allow Adobe to accommodate new technologies, industry practices, regulatory requirements or for other purposes. If we do, we will change the "last updated" date at the top of this policy and the revised policy will be posted to this page so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it. We encourage you to periodically review the [Adobe Privacy Center](https://www.adobe.com/privacy.html) for the latest information on our privacy practices. Under certain circumstances (for example with certain material changes or where it is required by applicable privacy laws) we will provide notice to you of these changes and, where required by applicable law, we will obtain your consent. Notice may be by email to you, by posting a notice of such changes on our Services and Software, or by other means consistent with applicable law.
337364
338365### Who can I contact with questions or concerns?
339366
340If you have a privacy question, concern, or request, please fill out a [privacy inquiry form](http://www.adobe.com/go/privacyinquiry).
367If you have a privacy question, concern, or request, please fill out a [privacy inquiry form](https://www.adobe.com/go/privacyinquiry).
341368
342369If you are outside North America, you can also get in touch with Adobe Ireland's data protection officer at [DPO@Adobe.com](mailto:DPO@Adobe.com) or by postal mail at 4-6 Riverwalk, Citywest Business Park, Dublin 24, Ireland.
343370
344For practices that are covered by our [PRP Certification](http://privacy.truste.com/privacy-seal/validation), if you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request).
371For practices that are covered by our [PRP Certification](https://privacy.truste.com/privacy-seal/validation), if you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request).
345372
346373If you believe Adobe maintains your personal data in one of the services within the scope of our Data Privacy Framework certification, you may direct any inquiries or complaints concerning our Data Privacy Framework compliance by filling in our privacy inquiry form. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at [https://www.ana.net/content/show/id/accountability-dpf-consumers](https://www.ana.net/content/show/id/accountability-dpf-consumers). If neither Adobe nor our dispute resolution provider resolves your complaint, you may have the possibility to engage in binding arbitration through the Data Privacy Framework Panel. For more information on this option, please see Annex I of the EU-U.S. Data Privacy Framework Principles.
374
375[https://main--cc--adobecom.hlx.page/cc-shared/assets/img/logos/svg/trust-seal.svg | Truste logo](https://www.adobe.com/cc-shared/assets/img/logos/svg/trust-seal.svg)